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Ascott Kuala Lumpur

4.5 of 5 No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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Ascott Kuala Lumpur
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Ascott Kuala Lumpur
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415 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have been staying at the Ascott KLCC for years and already twice this year. I like this place and it has recently been renovated. The apartments are so spacious, great for families. The renovations I feel have introduced some low levels of noise from apartments on the floor immediately above due to change from carpet to hard floor I'm guessing... More

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Singapore, Singapore
Top Contributor
388 reviews 388 reviews
70 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed 1 week ago

GOOD: -Courteous staff upon check in. -Rooms are well maintained. -Facilities are well kept. BAD: -Breakfast is messy, esp during peak hour. -Have to walk across to KLCC, jay-walk :( TIP: -Ask the concierge where in Ascott can u get a view of KLCC for free.

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Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear singlish_sg Thank you for your very concise and constructive comments. Breakfast, especially on weekends, can be a challenge when we are running high occupancy. To address the crowd issue, our partner restaurant has opened the mezanine floor for dining too and this adds about another 50 seats to the restaurant. As for the traffic light crossing in front of... More

Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my 2nd stay at Ascott KLCC and they have not disappoint me this time. (Well, there WAS a slight hiccup during reservation and some minor bearable stuff in the unit, like I said, bearable). While some of my frens thought why something lidat happened, I even exclaimed to my frens, that "It can't be! It's Ascott!" In case... More

Was this review helpful? Yes 1
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear muifan Thank your for your kind comments and constructive feedback. My colleagues from our Engineering department are looking into the issue that you mentioned. Anyway, my colleagues (including Donald and Daisy, our Mandarin ducks) and I, look forward to hosting you again at Ascott Kuala Lumpur soon. Best regards, More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The room is extremely spacious, with a coffee making machine, and a rice cooker upon request. The apartment is situated very close to KLCC , which makes shopping and buying of stuff very convenient. The swimming pool is suitable for all, and has a good view of the buildings around as well as KLCC. The daily breakfast is more or... More

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Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear starlight1968sg Thank you for your kind comments. My team and I look forward to welcoming you again at Ascott Kuala Lumpur soon. Best regards, More

Singapore
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

These are serviced apartments. We booked this because we were several families traveling together. Took 2 bed and 3 bed rooms. As expected the rooms were nice, spacious with an attached bathroom with every bedroom, kitchen and a living room. TV in all rooms and clean, spacious bathrooms. Location is central and just 1 min walk to Syria KLCC. 10... More

Was this review helpful? Yes 1
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear yasirriraz Thank your for your comments. I am happy to hear that your family and you enjoyed staying in our apartments. However, I am sorry that the service provided by our partner restaurant for breakfast and room service were not up to standard. Your comments have been forwarded to the restaurant's management and we will be working together with... More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Accommodation was perfect for our purposes and the location is ideal for staying in Kuala Lumpur. Local shopping centre (Suria) and eateries were close, Petronas Towers were on your doorstep. The staff were very helpful and were more than accommodating when it came to checking in earlier than planned. For a family of four the two bedroom apartment was spacious... More

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Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear Diane2308 Thank you for your kind comments. It was a pleasure for us to host your family and you. We look forward to welcoming you again soon at Ascott Kuala Lumpur. Best regards, More

Sydney. Australia
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 9, 2014

When this place has all the advantages without the price. Seriously for a suite this size you would pay at least 4 times what it costs to stay here. Easy check in room very stylish and at 1500 sq ft for a 2 bed 2 bath huge! Also 2 minutes walk to the PETRONAS Towerc and the Suria KLCC shopping... More

Was this review helpful? Yes 3
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear jellybean99 Thank you for your kind comments. We look forward to welcome you again at Ascott Kuala Lumpur soon. Best regards, More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

Ascott KL was an awesome home away from home for my friends and I. We were delighted with the room that we got. Comfy sofa, huge living area. The bedrooms were pretty awesome too. We were lucky to have gotten a high floor, and the view was magnificent. Definitely worth the money. Ascott KL will be a go-to accommodation for... More

Was this review helpful? Yes 3
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear Amalina Thank you for your kind comments. We look forward to welcoming you again at Ascott Kuala Lumpur soon. Best regards, More

Balikpapan, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2014

I stayed here in July and booked two bedrooms apartment. The apartment is very spacious and perfect for my family with 4 adults and 3 children. Rooms are very spacious, clean, comfortable, full amenities and kitchen appliances are also complete. Ascott have good location too, close to twin towers and Suria KLCC so we just walking to go shopping. One... More

Was this review helpful? Yes 2
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear Lina Thank you for your kind comments. We will definitely share your feedback with the retaurant too. We look forward to welcoming you soon at Ascott Kuala Lumpur. Best regards, More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Nice and quiet. Can relax Good security was provided. Had excellent view of " Twin Towers" and the city. Well maintained and equipped with all most all necessities. Comfortable beds. Best shower. Have access to do shopping, sight seeing and other fun stuff within a short distance.

Was this review helpful? Yes 1
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear Uditha h Thank you for yoru kind comments. We look forward to welcoming you again soon at Ascott Kuala Lumpur. Best regards, More

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Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
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Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel

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