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Ascott Kuala Lumpur

4.5 of 5 No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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Ascott Kuala Lumpur
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Ascott Kuala Lumpur
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433 reviews from our community

Traveler rating
    207
    176
    34
    8
    8
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219
40
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Had a wonderful stay at The Ascott just this week. The room, its luxurious size and modern design, the cleanliness, the amenities & service provided were all excellent. We were impressed. I especially love the bed, with its down feather pillows and comforter. Waking up was the hardest thing to do those 3 mornings. My slight disappointment was due to... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear IndahAlshahab, Thank you for taking time to write this exquisite review. All of us at Ascott Kuala Lumpur are very heartened to note that your family and you had a wonderful stay with us, and have found our facilities on level 22 to be awesome. The team is very appreciative and encouraged by your positive feedback on our service,... More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at Ascott residence KL 7 nights last week and it was the BEST for families - especially with young children. With a 1.5 and 3.5 years old, the service apartment provided everything we need. The one bedroom apartment was spacious and clean. We managed to cook a few nights at the apartment. All the staff were very friendly,... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear JCBL2013, Thank you for writing such a detailed and lovely review on your stay experience at Ascott Kuala Lumpur. The team is indeed elated that you have found our serviced residence as the BEST accommodation option for families and that our residence would be the FIRST PRIORITY for your future visits to Kuala Lumpur. We thank you for your... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Surprising Experience ! Stayed in this service apartment sometime back, book a 3 rooms apartment and found a great deal for the price of an apartment offering size of more than 100 sq m, , nice décor, big bedrooms, huge living room, fully furnish kitchenette all one needs for a family to live in . Interior design was modern with... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear leon777SG, The team at Ascott Kuala Lumpur is delighted that you had an enjoyable and surprising experience in our well-designed and spacious 3-bedroom apartment. We are really happy that you have found the many perks and benefits in staying in a serviced apartment as our different apartment configurations cater to the accommodation needs of all types of travelers, without... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

We stay at Ascott KL from 6-8 Dec 2014 at the 3 bedrm apartment.From the moment we check in, we are well greeted by the Bell staffs, check in is very smooth all thanks to Adam & Mazura from the guest relations.Room is very spacious and clean and even its a bit costly compare to others but its really worth... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear LinFaizal, Our heartfelt thanks to you for writing such a heartwarming review. We sincerely appreciate your special mention for the customer-centric service attitude of Mazura, Adam and our Security team members as they have been truly cheered and inspired by your kind recognition. The team is delighted that you had such a fabulous stay with us that you have... More 

Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Ascott from 29 Nov 2014 to 6 Dec 2014 in Room 3104. It was a 2-bedroom executive. It was big enough for our family of 4. The man who checked us in was great. I didnt get his name but he went d extra mile to look for us at the Tujo Restaurant to let us know... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear TiFB, Greetings from the team at Ascott Kuala Lumpur! We would like to express our heartfelt appreciation to you for writing such a detailed and lovely review on your recent stay with us, as our residents’ stay experience and satisfaction are very important to all of us. All of us are heartened to know that your family and you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Kudos to the excellent service! Location was great and rooms are well furnished with much detail. TV and bathroom in every bedroom! Would be even better if the breakfast spread could be improved. Will certainly stay here again if I visit KL next time!

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Wendy Koh, The team at Ascott Kuala Lumpur is elated and very grateful for your gracious recognition and mention for our excellent service. Thank you! We are delighted that you enjoyed your stay with us so much that you made the impromptu decision to extend your stay with us and write so positively about your stay experience. All of... More 

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Ascott apartments are in the KLCC area so walking to Petronas Towers, several shopping centres and other downtown area attractions is feasible. Four of us rented a 2 BR, 2 bath apartment on level 31 for 2 days, which we found to be as described, with well equipped bathrooms and kitchen and overall was comfortable. The convenience store has... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear blackbjl, Thank you for taking time to share your comfortable stay experience at Ascott Kuala Lumpur. The team is indeed very happy that you have described our serviced residence as an attractive alternative to a hotel and that our well-appointed apartments have been a very ideal and comfortable accommodation choice for your travelling party of 4. Kindly allow us... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights. spacious rooms, 3 toilets that the best, most service apartment only has 2 toilet (master and common) but only ascott has 3 toilets. each room has it's own TV plus 1 in living area, total 4. very clean and comfortable. easy check in and out. location is the best, just 2 mins to KLCC. i... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear lynn19652014, Greetings! The team at Ascott Kuala Lumpur is simply delighted that you had an excellent stay with us and we are very grateful for the perfect score that you have bestowed upon us. Thank you for your succinct and lovely description of our apartment, services and location; as it gives us much pleasure to know that we have... More 

Bintulu, Malaysia
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Mandarin Oriental is always my choice for this KLCC area.But my husband decided to choose this hotel to feel another fabulous hospitality experience.But this hotel failed us. I initially just ignored a few of incidents where the staffs treated us like a real fist-timer to hotels like this.But then until this one incident happened,I couldn't help to feel annoyed by... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Siti A, The management of Ascott Kuala Lumpur sincerely regrets that you did not enjoy your stay with us at our serviced residence. We sincerely apologise if you have been offended by our team member’s behavior, however, we would like to assure you that our team member most certainly had no intention other than to introduce the additional security... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Prime location! Just a stones throw away from the twin towers and 15 minutes away from all the shopping!! Rooms are like apartments! Spacious, well equipped and well maintained! Free wifi, and a multi cuisine restaurant! Definitely recommended! Here are pics on my one room condo on the 24th floor!

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear sheetal c, Thank you for sharing your fabulous stay experience at Ascott Kuala Lumpur on Tripadvisor. The team is truly elated that you are definitely recommending our serviced residence as it is a true testimony that you had a comfortable and enjoyable stay with us. Thank you! We are also very appreciative and encouraged by your glowing compliments for... More 

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Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
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Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#9 Spa Hotel in Kuala Lumpur
#10 Business Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#13 Luxury Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur

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