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Ascott Kuala Lumpur

4.5 of 5 No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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Ascott Kuala Lumpur
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Ascott Kuala Lumpur
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421 reviews from our community

Traveler rating
    201
    171
    33
    8
    8
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214
39
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59
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed in 2 bedroom exec for 2 nights....and we regret for not staying there longer...the room was fantastic with nice view..Bed was so comfortable & service was good... Will definitely stay there again next visit...Highly recommended!!

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Nurulain26, Our heartfelt appreciation to you for writing this fantastic review. The team at Ascott Kuala Lumpur is delighted that you have described our residence and service to be excellent as it has given us assurance that you had a memorable and enjoyable stay with us. All of us sincerely look forward to welcoming you back and being of... More

Bahrain
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I travelled with my extended family so we booked the three bedroom flat which was perfect. The rooms were spacious, the sitting area was nice for all of us to get together, and the breakfast was good. The place has laundry service and a nice pool (although the children's pool could use a bit of maintenance). Location is perfect -... More

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Aisha_Bahrain, Greetings! The team at Ascott Kula Lumpur sincerely hope that your family and you had a great holiday in Kuala Lumpur. Thank you for your positive feedback on our service, spacious 3-bedroom apartment, facilities and Continental Breakfast. We are truly happy that all of you had a wonderful time staying with us and our spacious apartment could accord... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location! 5 mins walk to KLCC. 15 mins walk to Pavillon Mall. 15 mins cab ride to lorong alor (the jam is bad). 2 bedroom is very spacious, about the same size as the 3 bedroom we shifted to the next day. Problem with the air con at our 3 bedder which was really noisy. Other than that. Great!... More

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Cynthia R, Greetings from the team at Ascott Kuala Lumpur. All of us are delighted that you had an equally enjoyable and comfortable stay in our 2- bedroom Premier 133sqm apartment as you did in our 3- bedroom Deluxe 168sqm apartment. We are also heartened to know that our central location was most ideal for your trip and you... More

Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family has traveled twice to Kuala Lumpur and on both occasions, we stayed at the Ascott Kuala Lumpur. I thought I should not write this review because it might make the place so popular and give me problems booking in the future but then they deserve it. The location is just so perfect. The mall Suria KLCC and Petronas... More

Was this review helpful? Yes 1
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Bong_Jadie, Welcome sa bahay. Thank you for your invaluable support and for taking time to write this detailed review on the best place in Kuala Lumpur! The team at Ascott Kuala Lumpur is delighted that your family and you had another enjoyable and comfortable stay with us. Your many compliments for our location, well-appointed apartments, facilities and service are... More

Port Dickson, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

Property of my choice..this place has recently been renovated . I can see a lot of changes since my trip last year especially about the high level of hospitality!! You can get a good view of KLCC from here!

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Serigalamibu, Welcome back! We are delighted and truly grateful that Ascott Kuala Lumpur is the property of your choice as this is indeed a very inspiring compliment. The team is very happy to note that you had an enjoyable and comfortable stay with us in our newly renovated property, and have chosen to describe your stay experience as fantastic!... More

Pontianak, Indonesia
Top Contributor
110 reviews 110 reviews
53 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the property was in top condition, and the rooms are huge. it was located within a walking distance 100m to shopping center. been staying here for quite a few times in the past. and it still the property of my choice

Review collected in partnership with Skoosh

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear kartono_huang, Thank you for your continued support for our serviced residence and for taking time to share your stay experience on TripAdvisor. The team is delighted that Ascott Kuala Lumpur is still the property of your choice and you have had yet another comfortable and enjoyable stay with us. It is indeed heartening to know that our prime location... More

London, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have been staying at the Ascott KLCC for years and already twice this year. I like this place and it has recently been renovated. The apartments are so spacious, great for families. The renovations I feel have introduced some low levels of noise from apartments on the floor immediately above due to change from carpet to hard floor I'm guessing... More

Was this review helpful? Yes 1
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Dannyboy83, Welcome back to Ascott Kuala Lumpur! The team is truly appreciative and grateful for your unwavering support for our serviced residence and are heartened to note that you have found our recent renovations to be of high quality and good. Ascott Kuala Lumpur’s central location in the Central Business District is definitely a boon for both discerning executives... More

Singapore, Singapore
Top Contributor
396 reviews 396 reviews
70 hotel reviews
558 helpful votes 558 helpful votes
4 of 5 stars Reviewed October 10, 2014

GOOD: -Courteous staff upon check in. -Rooms are well maintained. -Facilities are well kept. BAD: -Breakfast is messy, esp during peak hour. -Have to walk across to KLCC, jay-walk :( TIP: -Ask the concierge where in Ascott can u get a view of KLCC for free.

Was this review helpful? Yes 2
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear singlish_sg Thank you for your very concise and constructive comments. Breakfast, especially on weekends, can be a challenge when we are running high occupancy. To address the crowd issue, our partner restaurant has opened the mezanine floor for dining too and this adds about another 50 seats to the restaurant. As for the traffic light crossing in front of... More

Singapore, Singapore
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 9, 2014

It was my 2nd stay at Ascott KLCC and they have not disappoint me this time. (Well, there WAS a slight hiccup during reservation and some minor bearable stuff in the unit, like I said, bearable). While some of my frens thought why something lidat happened, I even exclaimed to my frens, that "It can't be! It's Ascott!" In case... More

Was this review helpful? Yes 3
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear muifan Thank your for your kind comments and constructive feedback. My colleagues from our Engineering department are looking into the issue that you mentioned. Anyway, my colleagues (including Donald and Daisy, our Mandarin ducks) and I, look forward to hosting you again at Ascott Kuala Lumpur soon. Best regards, More

Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

The room is extremely spacious, with a coffee making machine, and a rice cooker upon request. The apartment is situated very close to KLCC , which makes shopping and buying of stuff very convenient. The swimming pool is suitable for all, and has a good view of the buildings around as well as KLCC. The daily breakfast is more or... More

Was this review helpful? Yes 1
Munwar_Basha, Manager at Ascott Kuala Lumpur, responded to this review

Dear starlight1968sg Thank you for your kind comments. My team and I look forward to welcoming you again at Ascott Kuala Lumpur soon. Best regards, More

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Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
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Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel

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