We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ascott Kuala Lumpur

4.5 of 5 No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ascott Kuala Lumpur
Professional photos View all
Browse nearby
Ascott Kuala Lumpur
Write a Review

451 reviews from our community

Traveler rating
    219
    181
    35
    8
    8
See reviews for
231
43
19
60
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (451)
  • Mar-May only
    (104)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (123)
  • Dec-Feb only
    (132)
All months
Singapore
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

4D 3N stay with the family and extended family members in two separate units, the Two-Bedroom Premier and Three-Bedroom Premier. Clean {though would appreciate if the floors in the balconies can be swept and mopped as well before we checked-in so that we didn't have to use the bedroom slippers to walk out to the balconies as the floors were... More 

Was this review helpful? Yes
Port Louis
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I , with a child of 3, were there for New year 2015! We were so happy there, as if it was our own home, that we feel sad to leave. Everything is perfect there, from location to staff, no faults. This hotel merits a 5 star ++++!!!1 Very luxurious rooms (well cleaned and neat ) with... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very luxurious accommodation in a convenient location. Loved staying here especially the big comfortable bed. Would definitely recommend this place. Only issue was the lack of decent food available. The buffet breakfast was lacking.

Was this review helpful? Yes
Kuwait City, Kuwait
2 reviews
5 of 5 stars Reviewed 1 week ago

I Love this hotel in all means, location is perfect, room size great, services , spa , and swimming pool , parking, almost all your need founded there. city center area, close to all attractions and shopping. above all ,fair price value.

Was this review helpful? Yes
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear Moad S, Thank you for taking time to share your stay experience on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering... More 

Adelaide Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel as a trial, as our usual hotels there are the Novotel and Somerset Ampang. It was a fantastic change. Our room was very spacious, excellent amenities, and a very well equipped kitchen. It would be suitable even for a long stay such as 1 or 2 months. Wifi and cable internet were both available with... More 

Was this review helpful? Yes
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear Ranee B, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We acknowledge your concerns regarding the quality of food served... More 

Sanaa, Yemen
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over New Years in Kuala Lumpur at the Ascott. We chose it for 2 reasons: 1) Proximity to the fireworks at Petronas Towers, and 2) Kitchen. We essentially booked a small suite or efficiency apartment. It was a beautiful room in a great area. The room was quite spacious with a bedroom, living area and kitchen. The kitchen... More 

Was this review helpful? Yes
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear TsarReed, The team at Ascott Kuala Lumpur is delighted that you have experienced a comfortable and enjoyable stay with us. We read with much pleasure that you have found the quality of our apartments are great and our central location in the city centre. Your compliment brings much encouragement to all of us. It has been a great pleasure... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great place to stay. Only drawback, the carpark was a real killer for us (coming in a 9 seater MPV). Place was clean, spacious and beautiful. However, 1 thing it doesn't have compared to its sister property in the city is the washer and dryer. Well, not a problem at all. It is well situated with walking distance to the... More 

Was this review helpful? Yes
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear Benjamin T, Thank you for sharing your feedback on your stay experience at Ascott Kuala Lumpur. The team is delighted that you have experienced another comfortable and enjoyable stay. Please allow me to clarify that despite washer and dryer is not pre install in the apartment but we do have it available on loan, our helpful colleague would be... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff they never looked frustrated even when we told them a list of complaints in our room and the even gave us an upgrade. Its also close to the city central and the Petronas Twin Towers, there is also a close by metro station. It's also near to the KL tower and has a computer station in the... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Marwan S, Thank you for taking time to share your stay experience on Tripadvisor. We sincerely thank you for your kind mention on our team’s professional attitude and are truly grateful that you have found our service attitude to be patient and very friendly. We sincerely apologise for the shortfalls in the initial apartment you were staying in and... More 

Perth, Australia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second stay at the Ascott for a trip to the MotoGP. Glad to say we enjoyed the experience again. We had a three bedroom apartment, and another one bedroom booked which was upgraded to a double (thankyou again!!) and quality of the rooms is great. They're huge which is great for a big group. Staff are friendly,... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Mike S, The team at Ascott Kuala Lumpur is delighted that you have experienced another comfortable and enjoyable stay with us. We read with much pleasure that you have found the quality of our apartments great and our central location in the city center a boon. Additionally, we sincerely thank you for your kind compliment for our team’s service... More 

Leiden, The Netherlands
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is perfect, next door from Petronas towers and KLCC Park. Rooms are spacious and pool is nice, our kids loved it. Unfortunately especially front desk is very unfriendly, uncooperative. This with rooms lacking any atmosphere made it a rather cold experience. Wireless internet is slow. I would think one can find a better and nicer hotel for this budget.

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Hans E, Thank you for sharing your feedback on your stay experience at Ascott Kuala Lumpur. We sincerely regret that your family and you did not have a comfortable and enjoyable stay with us. We are truly sorry for the impersonal service attitude of our Guest Service team. Please allow us to assure you that this is definitely not... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ascott Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Cheap Tickets, Hotels.com, HotelTravel.com, Agoda, Despegar.com, EasyToBook, Odigeo and Tingo so you can book your Ascott Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#8 Spa Hotel in Kuala Lumpur
#11 Business Hotel in Kuala Lumpur
#12 Luxury Hotel in Kuala Lumpur
#12 Family Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur

684 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (380)
Viewed
Dining (44)
Viewed
Room/suite (133)
Viewed
Bathroom (23)
Viewed
Pool/beach area (36)
Viewed
Hotel & grounds (40)
Viewed
View from room (20)
Viewed
Family/play areas (4)
Viewed
Other (80)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (285)
Viewed
Adult Pool (12)
Viewed
Amenities (38)
Viewed
Children's Pool (4)
Viewed
Jacuzzi (4)
Viewed
Premier Studio (38)
Viewed
Restaurants and Bars (2)
Viewed
The Hotel (30)
Viewed
Three Bedroom Deluxe Suite (87)
Viewed
Two Bedroom Premier Suite with Balcony (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (4)
Viewed
Room/suite (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay