We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ascott Kuala Lumpur

4.5 of 5 No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ascott Kuala Lumpur
Professional photos View all
Browse nearby
Ascott Kuala Lumpur
Write a Review

436 reviews from our community

Traveler rating
    209
    177
    34
    8
    8
See reviews for
221
40
19
60
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (436)
  • Mar-May only
    (104)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (123)
  • Dec-Feb only
    (117)
All months
Perth, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the third time I've stayed at the Ascott KL and everything has been great! The rooms are HUGE, clean, and well-furnished. Any problems/requests have been dealt with promptly by the staff. For example, I requested a non-smoking room when booking, but ended up with a smoking one (not great for asthmatics!) and the room was changed quickly upon... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Consistently excellent service throughout our 2 night stay. Reception staff were highly attentive and helpful. Expect to receive smiles and greetings whenever you meet any staff member. We felt very welcomed. Property is spacious, well maintained, clean, and very comfortable with all the amenities you'd expect in a serviced apartment. I especially enjoyed the Nespresso machine in the pantry. BTW,... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Ethan P, Thank you for taking time to write this delightful review on your recent stay at Ascott Kuala Lumpur. The team is truly grateful and inspired by your compliments for our service which you have so generously described as consistently excellent service. We are also heartened to note that you had a comfortable stay in our well-appointed apartments... More 

Surabaya
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Hotel is located at the heart of Kuala Lumpur a short walk to Suria KLCC and aquarium. Very nice location. Room is big and nice. It has fridge, coffee maker, all the silver ware. Room is very big and clean. However, breakfast is just okay, not a 5 star hotel standard.

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Winardi H, Greetings from the team at Ascott Kuala Lumpur! Thank you for sharing such positive feedback on your recent stay at our serviced residence. We are heartened to learn that our central location was most suitable for your trip and you had a comfortable stay in our fully-equipped apartment. We thank you for your feedback on our Continental... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay at The Ascott just this week. The room, its luxurious size and modern design, the cleanliness, the amenities & service provided were all excellent. We were impressed. I especially love the bed, with its down feather pillows and comforter. Waking up was the hardest thing to do those 3 mornings. My slight disappointment was due to... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear IndahAlshahab, Thank you for taking time to write this exquisite review. All of us at Ascott Kuala Lumpur are very heartened to note that your family and you had a wonderful stay with us, and have found our facilities on level 22 to be awesome. The team is very appreciative and encouraged by your positive feedback on our service,... More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at Ascott residence KL 7 nights last week and it was the BEST for families - especially with young children. With a 1.5 and 3.5 years old, the service apartment provided everything we need. The one bedroom apartment was spacious and clean. We managed to cook a few nights at the apartment. All the staff were very friendly,... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear JCBL2013, Thank you for writing such a detailed and lovely review on your stay experience at Ascott Kuala Lumpur. The team is indeed elated that you have found our serviced residence as the BEST accommodation option for families and that our residence would be the FIRST PRIORITY for your future visits to Kuala Lumpur. We thank you for your... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Surprising Experience ! Stayed in this service apartment sometime back, book a 3 rooms apartment and found a great deal for the price of an apartment offering size of more than 100 sq m, , nice décor, big bedrooms, huge living room, fully furnish kitchenette all one needs for a family to live in . Interior design was modern with... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear leon777SG, The team at Ascott Kuala Lumpur is delighted that you had an enjoyable and surprising experience in our well-designed and spacious 3-bedroom apartment. We are really happy that you have found the many perks and benefits in staying in a serviced apartment as our different apartment configurations cater to the accommodation needs of all types of travelers, without... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

We stay at Ascott KL from 6-8 Dec 2014 at the 3 bedrm apartment.From the moment we check in, we are well greeted by the Bell staffs, check in is very smooth all thanks to Adam & Mazura from the guest relations.Room is very spacious and clean and even its a bit costly compare to others but its really worth... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear LinFaizal, Our heartfelt thanks to you for writing such a heartwarming review. We sincerely appreciate your special mention for the customer-centric service attitude of Mazura, Adam and our Security team members as they have been truly cheered and inspired by your kind recognition. The team is delighted that you had such a fabulous stay with us that you have... More 

Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Ascott from 29 Nov 2014 to 6 Dec 2014 in Room 3104. It was a 2-bedroom executive. It was big enough for our family of 4. The man who checked us in was great. I didnt get his name but he went d extra mile to look for us at the Tujo Restaurant to let us know... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear TiFB, Greetings from the team at Ascott Kuala Lumpur! We would like to express our heartfelt appreciation to you for writing such a detailed and lovely review on your recent stay with us, as our residents’ stay experience and satisfaction are very important to all of us. All of us are heartened to know that your family and you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Kudos to the excellent service! Location was great and rooms are well furnished with much detail. TV and bathroom in every bedroom! Would be even better if the breakfast spread could be improved. Will certainly stay here again if I visit KL next time!

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Wendy Koh, The team at Ascott Kuala Lumpur is elated and very grateful for your gracious recognition and mention for our excellent service. Thank you! We are delighted that you enjoyed your stay with us so much that you made the impromptu decision to extend your stay with us and write so positively about your stay experience. All of... More 

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Ascott apartments are in the KLCC area so walking to Petronas Towers, several shopping centres and other downtown area attractions is feasible. Four of us rented a 2 BR, 2 bath apartment on level 31 for 2 days, which we found to be as described, with well equipped bathrooms and kitchen and overall was comfortable. The convenience store has... More 

Was this review helpful? Yes
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear blackbjl, Thank you for taking time to share your comfortable stay experience at Ascott Kuala Lumpur. The team is indeed very happy that you have described our serviced residence as an attractive alternative to a hotel and that our well-appointed apartments have been a very ideal and comfortable accommodation choice for your travelling party of 4. Kindly allow us... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ascott Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, Agoda, HotelTravel.com, Despegar.com, EasyToBook, Ctrip TA, Asiatravel.com Holdings, Odigeo and Tingo so you can book your Ascott Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#9 Spa Hotel in Kuala Lumpur
#10 Business Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#13 Luxury Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur

670 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (367)
Viewed
Pool/beach area (36)
Viewed
Hotel & grounds (40)
Viewed
View from room (20)
Viewed
Room/suite (126)
Viewed
Bathroom (21)
Viewed
Dining (41)
Viewed
Family/play areas (4)
Viewed
Other (79)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (285)
Viewed
Adult Pool (12)
Viewed
Amenities (38)
Viewed
Children's Pool (4)
Viewed
Jacuzzi (4)
Viewed
Premier Studio (38)
Viewed
Restaurants and Bars (2)
Viewed
The Hotel (30)
Viewed
Three Bedroom Deluxe Suite (87)
Viewed
Two Bedroom Premier Suite with Balcony (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (4)
Viewed
Room/suite (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay