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Casa Mutiara Service Apartment

No. 17, Jalan Hang Isap, Kuala Lumpur 50150, Malaysia
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Casa Mutiara Service Apartment
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (3)
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Kuala Lumpur, Malaysia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 16, 2015

Well, I have been staying over nine months at Casa Mutiara. I cannot speak much about the serviced apartments, but I have got an impression about the visitors and tenants over this period. The Condo consists partly of serviced apartments and partly as abode for long term residents. The location is great, near nightlife (Bukit Bintang), shopping, public transport, etc.,... More 

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Adelaide Hills, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 30, 2014

arrived after a long hot day, was greeted immediately by courteous staff and security and shown to our apartment (great security) that's where the good ends!!!! were asked to pay 100rm deposit and given an invoice that was for more than what we were quoted at booking, a phone call to someone (didn't appear to be a reception) rectified this,... More 

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Sibu, Malaysia
1 review
1 of 5 stars Reviewed August 21, 2014

I was there december 2013 with my husband and 3 children. Upon arrival, we had to wait outside the gate,in the car for more than 1 hour and had to call the so called manager, by the name, sharifah numerous times before one Mahmud, came to bring us to our room. To my disgust, the room was filthy, bedsheets so... More 

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negombo
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 17, 2014

WE were greeted by what we were advised in no uncertain terms by the " Director" who appeared to be extremely efficient. Light bulbs were not available in some rooms , torn bedsheet, kitchen equipment which was in a disgusting state, I had to take pictures as no person would ever believe the cracked plastic dinner plates,kitchen was totally devoid... More 

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Kuantan, Malaysia
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 18, 2014

2 room apartment, reasonable price, 10 minutes walking distance from Bukit Bintang. Nice swimming pool n gym is okay. Worth to rent The apartment is ready for cooking. Wifi ready. There is a food court at apartment itself and a Muslim shop in 20M & a grocery shop Try to settle the pay one day before check out...8 found the... More 

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Pune, India
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 17, 2014

I spend 5 days in this apartment and will say, this is good place to stay. security inside is good. nearest metro station is 5 minutes walk. Shopping centers are just one station or walking 10 minutes. It took my family to walk through Bukit Bintang to Twin tower just 30-40 minutes. 11x7 shops are at 5 minutes distance, ATM... More 

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Jeddah, Saudi Arabia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 28, 2014

I booked thorough Late Rooms. However, when I reached there the manager told me he never received my reservation. In fact, he never heard of Late Rooms! Anyhow, he told me the charge was 400 MYR but I told him I got the room for 250 MYR online. He agreed and was very helpful. There was no reception, no concierge... More 

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Sydney, Australia
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 12, 2014

The location is brilliant. Close to Hung Tuah station as well. Short walk to many places too. So close to everything, and all the taxi drivers know where it is. A lot of taxi drivers eat at the cafe/ restaurant next door, so can usually get a taxi with minimum fuss. My room was nice with fantastic views of the... More 

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Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed January 7, 2014

This apartment is in an excellent location however the rooms cleanliness and run down features made our stay very disappointing. There were many features in the apartment that were broken eg kitchen bench, bedside tables. The bathrooms were in desperate need of a proper clean with bleach in fact these are the most disgusting bathrooms I have ever seen in... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 9, 2013

The hotel staffs were very kind The rooms were fairly spacious but not that much clean as seems as in photos . There were neither shampoo nor , tooth brush in the bathroom It was a little noisy The swimming pool was so nice with a beautiful view Location is unbelievable . It was good altogether

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