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Casa Mutiara Service Apartment

No. 17, Jalan Hang Isap, Kuala Lumpur 50150, Malaysia
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Best prices for: 1 room 1 guest
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Casa Mutiara Service Apartment
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Casa Mutiara Service Apartment
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12 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Adelaide Hills, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 30, 2014

arrived after a long hot day, was greeted immediately by courteous staff and security and shown to our apartment (great security) that's where the good ends!!!! were asked to pay 100rm deposit and given an invoice that was for more than what we were quoted at booking, a phone call to someone (didn't appear to be a reception) rectified this,... More 

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Sibu, Malaysia
1 review
1 of 5 stars Reviewed August 21, 2014

I was there december 2013 with my husband and 3 children. Upon arrival, we had to wait outside the gate,in the car for more than 1 hour and had to call the so called manager, by the name, sharifah numerous times before one Mahmud, came to bring us to our room. To my disgust, the room was filthy, bedsheets so... More 

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negombo
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 17, 2014

WE were greeted by what we were advised in no uncertain terms by the " Director" who appeared to be extremely efficient. Light bulbs were not available in some rooms , torn bedsheet, kitchen equipment which was in a disgusting state, I had to take pictures as no person would ever believe the cracked plastic dinner plates,kitchen was totally devoid... More 

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Kuantan, Malaysia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 18, 2014

2 room apartment, reasonable price, 10 minutes walking distance from Bukit Bintang. Nice swimming pool n gym is okay. Worth to rent The apartment is ready for cooking. Wifi ready. There is a food court at apartment itself and a Muslim shop in 20M & a grocery shop Try to settle the pay one day before check out...8 found the... More 

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Pune, India
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 17, 2014

I spend 5 days in this apartment and will say, this is good place to stay. security inside is good. nearest metro station is 5 minutes walk. Shopping centers are just one station or walking 10 minutes. It took my family to walk through Bukit Bintang to Twin tower just 30-40 minutes. 11x7 shops are at 5 minutes distance, ATM... More 

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Jeddah, Saudi Arabia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 28, 2014

I booked thorough Late Rooms. However, when I reached there the manager told me he never received my reservation. In fact, he never heard of Late Rooms! Anyhow, he told me the charge was 400 MYR but I told him I got the room for 250 MYR online. He agreed and was very helpful. There was no reception, no concierge... More 

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Sydney, Australia
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 12, 2014

The location is brilliant. Close to Hung Tuah station as well. Short walk to many places too. So close to everything, and all the taxi drivers know where it is. A lot of taxi drivers eat at the cafe/ restaurant next door, so can usually get a taxi with minimum fuss. My room was nice with fantastic views of the... More 

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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 7, 2014

This apartment is in an excellent location however the rooms cleanliness and run down features made our stay very disappointing. There were many features in the apartment that were broken eg kitchen bench, bedside tables. The bathrooms were in desperate need of a proper clean with bleach in fact these are the most disgusting bathrooms I have ever seen in... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 9, 2013

The hotel staffs were very kind The rooms were fairly spacious but not that much clean as seems as in photos . There were neither shampoo nor , tooth brush in the bathroom It was a little noisy The swimming pool was so nice with a beautiful view Location is unbelievable . It was good altogether

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1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 19, 2013

Terrible really terrible. I stayed in apartment on level 13 with inconsiderate resident/tenants upstairs that made horrible noises all night - doors banging, phones ringing, people stomping around, kids screeching & rolling toys on floor above our bedroom!! Didnt sleep properly for whole stay. pretty sure there were fleas? in bedsheets. Facilities are bad, had to request towels & toilet... More 

Was this review helpful? Yes 4
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