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U Pac Hotel

Travelers' Choice award winner
2 - 6 Jalan Lapangan Permai 1, Off Jalan Sungai Besi Batu 2, Kuala Lumpur, Kuala Lumpur 57100, Malaysia
Hotel amenities
U Pac Hotel
Best prices for: 1 room 1 guest
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Ranked #26 of 278 Hotels in Kuala Lumpur
A recent review
3 of 5 stars Reviewed March 21, 2015
busybizman Kuala Lumpur, Malaysia
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98 reviews from our community

Traveler rating
    50
    36
    6
    5
    1
See reviews for
14
37
8
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 21, 2015

Liked the place and in a nutshell, the former previews are correct. Excellent staff with value for money. Location is really the major setback. If u are looking for a place in their area, thats definitely the best if a bed and friendlyness is all u want. If u r more into 4* or 5* then u are wrong. If... More 

Was this review helpful? Yes 1
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for sharing with us the experience of your stay at U Pac Hotel - Tripadviser's Travellers Choice 2015 (Bargain Hotel). Your feedback is greatly appreciated and we look forward to welcome you back in the near future. Warmest regards, Wong. More 

Hong Kong
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 12, 2015

Hotel staff very friendly and helpful. Places clean and well maintained, room comfortable! Surely value for money. However, location is a problem, very difficult to walk to/from, but perfect if you have your own transport.

Was this review helpful? Yes 4
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with U Pac Hotel - Tripadviser's Travellers' Choice 2015 ! We are pleased to know that you had an enjoyable stay with us and look forward to welcome you back in the near future. Warmest regards, Wong. More 

Bourton-on-the-Water, United Kingdom
Top Contributor
99 reviews 99 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 11, 2015

Arriving to the U-Pac hotel was a pleasant surprise. When we arrived the receptionist was extremely friendly and helped with all related information queries. Not only this but when looking at places to go she helped us with this too. We there then taken up to our room which had a great view downtown to the famous Petronas Towers. The... More 

Was this review helpful? Yes 2
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for sharing with us the experience of your stay at U Pac Hotel - Tripadviser's Travellers' Choice 2015 ! We are glad that you had a wonderful stay with us and enjoyed our products and services. Our Team greatly appreciate your kind feedback and look forward to welcome you back in the near future. Warmest regards,... More 

Kocaeli Province, Turkey
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 24, 2015

Great place for the price and I liked this hotel. I suggest this hotel if you travel for business or alone. Staff were so friendly Hotel includes breakfast, hot shower, free wifi. Near to night market and restaurant, 5-10 mins out of town by taxi just for 5 RM.

Was this review helpful? Yes 4
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with U Pac Hotel - Tripadviser's Travellers' Choice 2015 ! Your kind feedback is greatly appreciated and we look forward to welcome you back in the near future. Warmest regards, Wong More 

Hanoi, Vietnam
Contributor
18 reviews 18 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 22, 2015

I found the hotel from doing a value filter and it came up top. Having visited the hotel I will have to agree. I managed to fork out only 22USD per night there going online, although the reception will charge 30USD per night. As pictures suggest, you should never expect 5* provisions and amenities with that price. However I was... More 

Was this review helpful? Yes 1
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with U Pac Hotel - Tripadviser's Travellers' Choice 2015 ! Your feedback is greatly appreciated and we are delighted to know that you had an enjoyable stay with us. Looking forward to welcoming you back in the near future. Warmest regards, Wong. More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2015

We stayed for 5 nights in this hotel. The staff is extremely kind and helpful - they took care of booking our tours, taxis, they gave us info about how to get to each place, they recommended places to visit, and a long etcetera. The rooms are small but very clean and comfy. The two drawbacks about U Pac are... More 

Was this review helpful? Yes 5
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for sharing with us the experience of your stay at U Pac Hotel - Tripadviser's Travellers' Choice 2015 ! We are happy to know that you had a pleasant stay and enjoyed our services. Rest assured the concerns raised will be looked into whereby positive steps will be taken to improve wherever possible. Looking forward to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

I didn't pay a five star rate so i didn't expect that. As a budget hotel it was really good. Even i won't categorize it a budget hotel in term of service and facilities and IT WAS REALLY CLEAN which was important to my wife and she was totally satisfied. The only concern is about the place but the bus... More 

Was this review helpful? Yes 1
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with U Pac Hotel during your recent visit to Kuala Lumpur. We are delighted to know that you had an enjoyable stay with us. Your feedback is greatly appreciated and our Team looks forward to welcome you back in the near future. Warmest regards, Wong More 

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015

We stayed here for 2 nights on a short stop over. It is a very good price considering you are in the city. They have been helpful with directions, giving you free maps and things to do in KL and what transport to use. They asked us how are day was and there overall pleasant attitude goes a long way.... More 

Was this review helpful? Yes 1
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with U Pac Hotel - Tripadviser's Travellers' Choice 2015 ! We are delighted to know that you enjoyed our services and had a wonderful stay with us. Our Team greatly appreciate your kind feedback and look forward to welcome you back in the near future. Warmest regards, Wong. More 

Top Contributor
75 reviews 75 reviews
39 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 5, 2015 via mobile

Spotless rooms, amazing staff who give you the nicest and most informative welcome, includes breakfast, hot shower, self service laundry.. I could go on. Being 10 mins out of town is so worth it in this case. Go!!

Was this review helpful? Yes 1
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for sharing with us the experience of your stay at U Pac Hotel. Your feedback is greatly appreciated and we are indeed very pleased to know you had an enjoyable stay. We look forward to welcoming you back in the near future. With warmest regards, Wong More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

Great place for the price. Stayed here for 3 nights and never had a problem. Wifi a bit dodgy but the staff are way better than google. If you get the chance, ask for Eddie. Absolute top bloke, made getting breakfast every morning the best experience. #Eddieforpresident

Was this review helpful? Yes 1
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for sharing with us the experience of your stay at U Pac Hotel. We are delighted to know that you had an enjoyable stay and really liked our breakfast. Your positive feedback will be conveyed to Eddie which I am sure will motivate him to perform even better! We look forward to welcome you back in... More 

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