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Aloft Kuala Lumpur Sentral

Travelers' Choice award winner
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No 5, Jalan Stesen Sentral | Kuala Lumpur Sentral, Kuala Lumpur 50470, Malaysia
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Aloft Kuala Lumpur Sentral
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Aloft Kuala Lumpur Sentral
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Aloft Kuala Lumpur Sentral
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1,503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
69 reviews 69 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location of the hotel is perfect. Reachable by public transport, KTM, KL Express, KL Transit, LRT. It is located next to KL Sentral. There is a covered air-conditioned bridge which connected the hotel to the NU Sentral Mall and to the KL Sentral. It is very convenient. You will definately find your way to the hotel. It is actually... More 

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Kuching, Malaysia
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hardwares of the hotel are still well maintained & polished. I like the room setup, clutter free & spacious. Request for higher floor facing kl sentral was granted. Indeed its a very nice open view overlooking the highways, greenery & more skyscrapers at the horizon. I stayed on sunday afternoon, not a lot of activity going on. Even at... More 

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aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello Ayla_Kosmonova Thank you for your loyalty and returning to us. Thank you for your feedback on your feedback for the check in and check out process. Please may I ask you to share more details with me at: gregory.gubiani@alofthotels.com as I would like to follow up on the welcome and farewell but as well on your culinary journey. I... More 

Milton Keynes, England, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our room was clean and had great views over the city - particularly spectacular as we watched a huge storm and lightening show. Loved the rooftop pool and in a great location to wander out for food as the bar and restaurant were expensive and after travelling around Asia we werent willing to fork out to their prices.

Was this review helpful? Yes 1
aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello Emily B. Thank you for your review. We are glad that you’ve enjoyed your recent stay with us and also the spectacular view that we have at Mai Bar. We hope to see you again in the future. Thank you Live.life.aloft Greg Gubiani General Manager More 

Kuching, Sarawak, Malaysia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There are three hotels connected to the KL Sentral terminal. The KL Hilton (most expensive), Le Meridien (rooms are a little old but shares its gym and pool facilities with the KL Hilton) and the Aloft which is the newest. Intended as a business/budget accommodation with good simple amenities (no bath tub) but due to promotions, Starwood preferred guests may... More 

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel Review Location Superb location right in the heart of KL Sentral. It's super convenient to roam around KL city with public trains. Room Access Getting to the hotel by car is a it tricky as the entrance to hotel is rather narrow that caused us missed it twice!!! (It could be due to ongoing construction next to the building...)... More 

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aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello TeikSengChong Sassy Greetings from Aloft Kuala Lumpur Sentral Thank you for your review and feedback. KL Sentral is indeed in constant evolution and sometimes the road works can be a bit of challenge. But glad you found us and were able to enjoy the hotel, its location, facilities (hope next time you’ll try out our venues), free high speed... More 

Australia
Top Contributor
83 reviews 83 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Although this is not located in the middle of the city, its location is right next to Sentral Station. From Sentral it's a 30 minute express train ride direct to and from the airport, and only short trips to the Batu caves, Petronas Towers, Central and Chinese Markets, Little India etc. We use the Aloft as our preferred stop in... More 

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aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello Travellingmike2015, Thanks for your positive review and it is a pleasure to read that you fully enjoyed the Hotel and its facilities. KL Sentral is indeed becoming more popular and with its transportation hub and new mall, Nu Sentral, we are located right in the midst of it. It looks like we have ticked all the right boxes and... More 

London, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for three nights in Aloft. Check out the infinity pool, brilliant!!! Hotel is situated in a very easy location to go any where in KL. We got the upgrade so had the free mini bar which was replenished every day. Very trendy hotel. Staff was more than obliging and jump to your every request.

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aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello KimChase, Aloha from Aloft Kuala Lumpur Sentral Thanks for your perfect review. Glad you enjoyed the upgrade as well the free minibar. It is always a pleasure to do it whenever we have the opportunity to. Your sweet words on our a-team will be shared with pride. live.life.aloft, Greg Gubiani General Manager More 

Singapore, Singapore
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A train from the airport takes you to KL Sentral which is a short and convenient walk to Aloft. Just look for the signs and follow it. It wasn't quite the W although the attempt at following its hip chic style is visible. The room was very spacious, almost spartan but you have everything needed for a comfortable stay. I... More 

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aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello jaderunner, Aloha from Aloft Kuala Lumpur Sentral. Thanks for sharing your experience with us and for your great review! Great to read that you enjoyed your stay, our facilities and service delivery. Also, thanks for the great review and kind words on our talents. It is such a pleasure to read how we have left such as a positive... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My usual preference is to stay in KLCC and this is the first time I am staying in the KL Sentral and I have to say the stay is great. Aloft hotel is just opposite the KL Express (the link to KL international airport) and next to the new shopping mall - NU Sentral. The room is spacious and the... More 

Was this review helpful? Yes
aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello Kenzisstic, Aloha from Aloft Kuala Lumpur Sentral. Thanks for sharing your perfect review with the world and for giving us a chance. Great to read that you enjoyed your stay, our prime location and trust our a+ service as well. I hope to have the opportunity to welcome you back soon. Live.Life.Aloft, Greg Gubiani General Manager More 

KL
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Booked into Aloft as an SPG member, brought along my two kids 6 and 8yrs old for a relaxing weekend. Arrived at the lobby and opted for valet parking but no staff was available outside to help with the bags. Only after a few minutes the staff came out and had a hard time at first recognizing them as they... More 

Was this review helpful? Yes 1
aloftkls3758, General Manager at Aloft Kuala Lumpur Sentral, responded to this review

Hello darius73, Thanks for taking the time to share your recent journey with us and for the details provided. I am certainly sorry to read about your experience and be assured this is not way I want anyone to feel after a stay at Aloft KL. Please may I kindly ask you to contact me at: gregory.gubiani@alofthotels.com as I would... More 

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