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Vivatel Kuala Lumpur

4.0 of 5 No 85 Jalan Loke Yew, Kuala Lumpur 55200, Malaysia
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Vivatel Kuala Lumpur
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Vivatel Kuala Lumpur
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131 reviews from our community

Traveler rating
    29
    58
    29
    8
    7
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17
38
8
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
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    (131)
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    (38)
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    (17)
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    (38)
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    (38)
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Frankfurt
Top Contributor
55 reviews 55 reviews
48 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

A good size hotel in KL conveniently located. There are shops and restaurants within walking distance from the hotel. Breakfast is a mix of Chinese, Malaysian and western options. The room beddings are nice decorated and the rooms are of decent size. There is also a gym and restaurants inside the hotel. Free wifi with good bandwidth. It is located... More 

Was this review helpful? Yes
Makati, Rizal, Philippines
1 review
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at Room 729, an earth-themed Standard Room for double occupancy. Akmal, the receptionist who handled our check in and out is friendly and efficient. Other staff also assisted us with enough gusto - guards, bellboy, servers in the Retro Cafe. We used their amenities - the gym, pool, room service, massage chair and encountered no problem. Day 2... More 

Was this review helpful? Yes
Kuala Lumpur
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Checking into the room the room look clean but the beds and furniture surfaces are dusty. Since it is late when we check in we did not borther about it. When taking a shower the shower form are in a big glass jar that pump out a smelly bath form. The design of the bathroom are poor with a sliding... More 

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. We sincerely apologize regarding the inconvenience caused during your stay.Rest assured we have taken note of all your comments and have looked into them thoroughly. Please do accept our... More 

Bandar Seri Begawan, Brunei Darussalam
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was there for 2 nights. First, no doubt about the overall design of the hotel. The breakfast, i find it alright, quite number of choices, from Asian to western food. Location wise, not too bad. Vivamall has few decent restaurant if you up for some tea or meals. However, the reception was not as welcoming as expected. I was also... More 

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. We sincerely apologize regarding the inconvenience caused during your stay.Rest assured we have taken note of all your comments and have looked into them thoroughly. Please do accept our... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Start with the check in moment,the girl look like a senior staff (maybe name Amy,not very confirm) check in for me with not very welcoming the guest attitude,not friendly with no smile all the moment.But for my second day stay,because i wish to try the other room design,i request to change the room and the other staff at reception do... More 

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel.Thank you for your constructive feedback with regards to your recent stay. We thank you once again for taking time to review our hotel, may we see you in the... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 12, 2014

This is a relatively new hotel (Rated recently 4 Stars). 12 floors. you will notice the very clean lobby and friendly staff on the ground floor. I was given a room on the 12th floor.. usually, i travel for business rather than holidaying.. so i look for ample lightening, a good study or work area. Sufficient table space to do... More 

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel.Thank you for your constructive feedback with regards to your recent stay. We thank you once again for taking time to review our hotel, may we see you in the... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2014

big rooms with modern design, nice shower, good breakfast, affordable rate. negative points : not enough staff to clear table during breakfast, very unfriendly and unprofessional receptionist i would recommend this place..it is almost perfect if the small flaws are overcome

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel.Thank you for your constructive feedback with regards to your recent stay. We sincerely apologize regarding the inconvenience caused during your stay.Rest assured we have taken note of all your... More 

Kuala Lumpur, Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed November 3, 2014

Clean room and cozy environment, a good stay for short trip around KL, the front desk are friendly enough and quite fast in attending to your problem once called. The price are also consider reasonable and affordable for the class of its range. Enjoyable stay in short.

Review collected in partnership with this hotel

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel.Thank you for your constructive feedback with regards to your recent stay. We thank you once again for taking time to review our hotel, may we see you in the... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed October 30, 2014

It's a happy experience with the cozy environment and unique interior design stay with Vivatel. Rooms design is based on 5 Elements, so the guest can experience the different staying each time with hotel. You can find the wonderful K.L night view, you can shopping at Vivahome where they are plenty of nice designer and collection of house furniture and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. We're delighted to hear about your pleasant experience here. We thank you once again for taking time to review our hotel, may we see you in the near future... More 

Melaka, Melaka, Malaysia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 26, 2014

Been here so many times for business trip...the rooms are clean..inside the shopping mall which is convenient for guest. There's a lot of choices for their breakfast. Very comfortable and sure will stay here again and again..

Was this review helpful? Yes
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. We're delighted to hear about your pleasant experience here. We thank you once again for taking time to review our hotel, may we see you in the near future... More 

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Additional Information about Vivatel Kuala Lumpur

Address: No 85 Jalan Loke Yew, Kuala Lumpur 55200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vivatel Kuala Lumpur 4*
Number of rooms: 302
Reservation Options:
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Hotel Style:
#28 Spa Hotel in Kuala Lumpur
#50 Luxury Hotel in Kuala Lumpur

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