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ibis Styles Kuala Lumpur Fraser Business Park

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Kompleks Metro Pudu (Metro Mall), 1,Jalan Metro Pudu 2, Fraser Business Park, Kuala Lumpur 55200, Malaysia
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ibis Styles Kuala Lumpur Fraser Business Park
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ibis Styles Kuala Lumpur Fraser Business Park
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644 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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Colombo, Sri Lanka
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is very busy. The rooms were good and clean. But If you get a triple room for three people, one would have to sleep on the couch next to the bed. Our family booked a double room and a triple room for the 5 members. We got two double rooms and I had to sleep on the couch.... More 

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New Delhi, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is a newly built property and thus rooms are good, well maintained and clean. The service of the hotel is also good, however the only issue is that its a bit secluded from the city and there are not much food options specially Indian food. In case you are a tourist, its better to be placed somewhere closed... More 

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Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not a pleasant stay, room is not cleaned properly if you look carefully (very dusty under the bed) and the bathroom had a bed smell from the very beginning of our stay. Breakfast is poor and the room is filled with cigarette smoke. Not recommended.

Was this review helpful? Yes 3
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Marcello S, We sincerely apologised for the unpleasant experience that you have encountered in your room and your feedback has been conveyed to our Housekeeper and team. I have also highlighted your comments on the cleanliness and quality of the room given to you. Our Housekeeping team have been briefed to monitor these potential issues by making sure Supervisors... More 

Senior Contributor
39 reviews 39 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in mid Feb'15 for 3 nights. Good value for the price it charges. Standard ibis service. As Indians, it was good to find decent veg options in breakfast buffet. While it is at some distance from "happening" places of KL, the metro is next to the hotel.

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ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear anshuman_goswamy, I was pleased to read from your review that you had thoroughly enjoyed your stay. And I do hope that we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us if we can be of assistance at any time. Warm regards, Jagdish Pantlia General Manager More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is pretty good n clean. Though the rooms are small. I want to particularly mention about Ezan the cab driver of this hotel. He is really good n very friendly. We had done all our tours through him. He has given us best prices as compared to other cab drivers & tour operators. Any 1 who plans to... More 

Was this review helpful? Yes 4
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Mustu79, Thank you for choosing ibis Styles Kuala Lumpur Fraser Business Park and taking the time to convey your feedback with us and our valued forum members. With regards to that particular Driver you mentioned, although he is not our employee but he does represent us as a partner or a brand ambassador. Based on my experience, the services... More 

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