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All 268 Kuala Lumpur hotels

Grand Hyatt Kuala Lumpur

5.0 of 5 Hotel   |   12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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Ranked #8 of 268 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 2 days ago
R-Seeker Singapore, Singapore
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528 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Singapore, Singapore
Top Contributor
54 reviews 54 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Decided to take a stroll to the Twin Tower KL from our existing hotel and stumble upon Grand Hyatt so we decided to have supper as our earlier dinner was not filling. We had our local delicacy supper in JPteres was brought to our table by a very courteous waitress whom brought us to our table. Ambience was really cosy... More

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R.E.
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What can I say? GH is always the best, amazing location, wonderful newly refurbished room excellently equipped, one of the best gym ever and a nice swimming pool view restaurant. One bad thing? The restaurant service, I think in a 5 starts hotel cannot be so slow and bad managed than you have to keep on looking for the waiter

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear cervino75, Thank you for having rated us highly. We are delighted to know had a great experience and rest assured the constructive comment about service speed in the restaurant is noted. Please contact me directly on robert.dallimore@hyatt.com for any further specifics of the experience to allow me to look into this further. We look forward to showing you improvement... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I was here August 2014 for business. I work in one of the largest property developers & amazed of the architecture of the lobby which is in the top floor (38th floor). It is overlooking the famous Petronas twin tower. The breakfast area is just one level down from the Lobby. The surrounding view as well as great variety and... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear SandraHadisurya, Thank you for the great compliment, our team certainly appreciates it. The unique design of the Sky Lobby offering cityscape scenes is loved by most and certainly a talking point. Will take your suggestion of availing in-house medical personnel on board. Wonderful to know you will be back and thank you in advance for recommending us to others.... More

Bangalore, India
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Location is excellent, bang in middle of business district, the twin towers, Suriya KLCC are all within walking distance. Room design is excellent and so are the amenities. Breakfast spread is awesome. Lunch and dinner at 38 is a bit restricted for vegetarians, esp traveling from India.The view is awesome ! The only thing I did not like was the... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear sga65, Pleased to hear that you enjoyed our location, room design, amenities plus breakfast spread during your stay. We are looking forward to welcoming you back in the future. Thank you for the feedback. Best regards, Robert Dallimore, General Manager More

Seoul, South Korea
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was made plan to stay in kuala Lumpur city center I look at some other places then i take decision To contact grand hyatt hotel they give me help,advice and guid me till a reach hotel . Check in was perfect .they let me stay enjoyable.me,my wife and two kids. Im still staying there till 3 sep. We are... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear kdsaeed, Terima kasih for your kind post. Wonderful to know your current stay experience is most enjoyable contributed by our staff helpfulness, the spacious guest room with a view, wide and tasty food variety plus the relaxing pool. Please let us know if we can further assist with anything whilst here and do enjoy the rest of your stay... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of those hotels that you would book and just expect the best and have no doubts. Food is delicious, design is elegant and service is superb, especially by Head concierge Ivan. Make sure you jump into the dazzling pool and enjoy one of signature massage.

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Visnja V, We are humbled and thrilled by your wonderful compliment, very gracious of you, thank you! Ivan, our Assistant Concierge Manager will be delighted by your special mention, appreciate the positive encouragement. We look forward to many future opportunities to be of service again. Sincerely, Robert Dallimore, General Manager. More

Melbourne
Contributor
16 reviews 16 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Not only Excellence in service and location but incredible food enjoyed in Hyatt38 with the most amazing view. The breakfast here is one of our best ever!! Only very minor complaint was that chef forgot the dressing on our beetroot salad - for which he personally came out of the kitchen to apologise - this was greatly appreciated! Definitely worth... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Mag041, Thank you very much for your response and glad you enjoyed your stay with us and especially the care shown by the team. The chef in thirty8 will be especially happy that his thoughtfulness to personally visit your table to acknowledge and apologize for the salad dressing oversight was recognized. Thank you for this most sincerely. We do... More

Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location near KLCC. Spacious rooms, well appointed with modern furniture and one of the most comfortable beds I have slept in. As a business traveller, having a full size walk in wardrobe with room to iron my shirts and hang my clothes is important. Ask for a high floor room to avoid traffic noise. Buffet breakfast is very good,... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear ST911, Terima kasih for the positive review of our hotel and great to know your stay was a good one. It is especially pleasing to read that you found the bed the most comfortable you have ever slept in. Thank you for making us your residence of choice in Kuala Lumpur in future and look forward to many more... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I finally tried dining at Hyatt38 with all the reviews and picture of how nice it is especially the signature cake, bla3x.. I guess I was lucky since my seats was right facing the magnificent Petronas Twin Towers of KL, so the view when the sunset light hits along with its own building lighting made it very worth the price... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel! Head to the top for dinner or drinks (be sure to make reservations). Ask for the side facing the twin towers. Great live music on Saturday nights. Food at Thirty8 was fantastic with cool atmosphere.

Was this review helpful? Yes
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Michael Y, Thank you very much for the kind compliments about Thirty8, especially the views, cuisine and live music. We look forward to welcoming you back in the future! Best regards, Robert Dallimore, General Manager. More

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Additional Information about Grand Hyatt Kuala Lumpur

Address: 12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Kuala Lumpur 5*
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Family Hotel in Kuala Lumpur #4 Spa Hotel in Kuala Lumpur #5 Business Hotel in Kuala Lumpur #7 Luxury Hotel in Kuala Lumpur #10 Romantic Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Located in the city centre surrounded by the lush gardens of Kuala Lumpur City Centre Park and within walking distance from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur features luxurious and spacious guestrooms that include 370 rooms and 42 suites. The room sizes are amongst the largest in the city, ranging from 47 square metres to 340 square metres. Savour a selection of local & international delicacies in three vibrant outlets. Guests' dining experience includes the lively open kitchens, captivating views and alfresco dining surrounded by tropical greenery. Re-balancing and reconnecting to the natural world, at ESSA Spa we guide you on a personal and holistic journey to restore, recharge and revitalise both body and mind. ... more   less 
Number of rooms
412

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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