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All 261 Kuala Lumpur hotels

Grand Hyatt Kuala Lumpur

5.0 of 5 Hotel   |   12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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Ranked #7 of 261 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
Sqchat80 Bangkok, Thailand
  • Reviews (475)
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475 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed yesterday NEW

My stay was amazing at this hotel. The club lounge food and service was amazing. The room was nice and clean, and modern. Comfortable bed and pillows. The view from the room is amazing, direct view of the beautiful petronas twin tower.

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Katy, Texas, United States
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I arrived in the morning and they made sure that my room is perfect. Their club is out of this world. They did make special veg dish for me because they had limited veg options. Staff is extremely courteous and go beyond for guest satisfaction. True 5 star facility!

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Sydney, Australia
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very modern hotel, great fit-out, great service and great location. The only slight criticism that I would make is that there are a few Hyatts that have their reception on the top floor of the hotel. Weird huh. To get to your room you have to get into the elevator, go to the top floor, walk past the reception, get... More

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Sydney, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family of 5 with 3 boys stayed for 4 nights in a corner Grand deluxe room interconnecting with a Grand twin room with an extra rollaway bed which did not incur an extra charge like some hotels. We were impressed with the room size, by far the most spacious, with luxury finishes and amenities when compared to Shangri-la or... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear drsfr, Happy to know you and the family had a relaxing stay. Indeed our spacious guestrooms, tranquil pool area plus great service are highly rated by most guests. We will improve in areas of concern, thank you for sharing them. Will certainly pass on the service compliments to my team and highlight the exceptional efforts from Lim Fong, Yeoh... More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just had a company event - seminar and training - at the Grand Hyatt and it was the perfect choice. The food, rooms, facilities, and especially the service could not have been any better. Great option for anyone looking to host a group in Kuala Lumpur

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear greg_plifka, Terima-kasih sincerely for posting the kind compliment and am pleased to hear that you have greatly enjoyed our hotel for your recent Event here. It is especially pleasing to hear your feedback not only on the ‘hardware’ but also be the Events’ service staff. Our associates are a dedicated and caring team and this recognition will spur our... More

Senior Contributor
37 reviews 37 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved this hotel. The rooms are so well-designed with amazing views. Everything you need has been thought of. They even have a menu of things you might have forgotten to pack and can have to keep or to borrow. Stylish decor and a fab walk-in closet. It's nice to have a dedicated dressing table area with make-up mirror. The... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear travellingcellist, Thank you for taking time to share your feedback and the kind compliments about the hotel. A make- up mirror with dressing table is almost a forgotten necessity that our designers were thoughtful enough to include in all rooms. Thank you for the acknowledgment. We will check what happened there on the delayed check in, certainly we can... More

Singapore, Singapore
Top Contributor
158 reviews 158 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful experience for the family! Classy hotel as you would expected from a Grand Hyatt. Spacious room, comfy bed, loved the chic design and first time experience with the electric auto tint of the bathroom/shower room's glass. Just be careful with the extended wooden platform of the bed frame as we knocked ourselves twice. The kids went crazy when they... More

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GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Gary Y, Many thanks for having stayed with us plus the kind words posted. It is especially nice to know your children enjoyed themselves. We look forward to welcoming you and your family back in the future! Best regards, Robert Dallimore, General Manager. More

Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed Here For 3 nights early June , I have booked 2 different rooms for my whole stay, 1 was for the first night a deluxe room with breakfast, got a nice upgrade to suite Thanks FARHANAH (^_~) , and when I went to check out and get the 2nd room that was a guest, again got an upgrade ,... More

Was this review helpful? Yes 2
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear AuH_Traveler, Great to know you have enjoyed our 100 sq m Grand Suite which, being on the corners of the building, offer double views. Thank you for such an excellent endorsement – my colleagues are absolutely thrilled to hear that they have left such an impression during your visit. I will certainly pass on the compliments and highlight the... More

Perth, United Kingdom
Top Contributor
222 reviews 222 reviews
63 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay in the Grand Hyatt in KL - one year on from the previous stay. All my previous comments hold good - attentive service, luxury feel, great outlook, nice bars and restaurants. If I have any complaint it would be that the central area surrounding the hotel is very busy and is often congested with traffic... More

Was this review helpful? Yes 2
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear FairCityFrasie, Thank you for your continued support and happy to know you have had yet another great stay with us. Traffic congestion unfortunately occurs citywide during key peak hours and in the future KL is undertaking large scale infrastructural enhancement of the transportation system which should make a difference in the years ahead. Our team look forward to welcome... More

Homebush, Australia
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Grand Hyatt KL. First off the hotel is immaculate with everything shiny and beautiful. The rooms are great, the bed is extremely comfy and all the facilities are first class. A nice big office desk is provided as well so work can be done comfortably without any issues, and the free wi fi in... More

Was this review helpful? Yes
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear Tom A, Your commendation of the hotel is most appreciated, thank you for the accolade. I am glad you along with many of our guests have enjoyed the guest room and THIRTY8 for its great offerings during breakfast. Noted your comment regarding our coffee and will further improve. Whilst we use an excellent brand of bean, a retraining effort... More

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Additional Information about Grand Hyatt Kuala Lumpur

Address: 12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Kuala Lumpur 5*
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Hotel & grounds (62)
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Bathroom (36)
Dining (47)
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Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Spa Hotel in Kuala Lumpur #5 Business Hotel in Kuala Lumpur #5 Family Hotel in Kuala Lumpur #6 Luxury Hotel in Kuala Lumpur #13 Romantic Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Located in the city centre surrounded by the lush gardens of Kuala Lumpur City Centre Park and within walking distance from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur features luxurious and spacious guestrooms that include 370 rooms and 42 suites. The room sizes are amongst the largest in the city, ranging from 47 square metres to 340 square metres. Savour a selection of local & international delicacies in three vibrant outlets. Guests' dining experience includes the lively open kitchens, captivating views and alfresco dining surrounded by tropical greenery. Re-balancing and reconnecting to the natural world, at ESSA Spa we guide you on a personal and holistic journey to restore, recharge and revitalise both body and mind. ... more   less 
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