We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Grand Continental Kuala Lumpur

3.5 of 5 Jalan Belia/Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Grand Continental Kuala Lumpur
Professional photos View all
Browse nearby
Hotel Grand Continental Kuala Lumpur
Write a Review

161 reviews from our community

Traveler rating
    8
    41
    43
    29
    40
See reviews for
41
38
11
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (44)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (43)
All months
ahmedabad
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

It was a family outing tour and a part of 3 city tour of Far East -Good hotel with in-house breakfasts -Paid Wifi -Big rooms - neat and clean -Little old fashioned bathrooms -Toiletries is something to work upon

Was this review helpful? Yes
Central Melaka District, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

This is an average hotel. I can only give them 5/10 marks. Pro + The room is big as we stayed at deluxe family at 19th floor Nice pool for adult and children at 11th floor Central location near shopping complex and eateries Free parking for customer Don't miss the night market at jalan chow kit on saturday, many choice... More 

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

You can find my finding and make up your mind: 1. We were given 2 rooms on a smoking floor, when we asked for room change (due to my children having bad asthma) and willing to trade 2 rooms and pay extra for a 1 non smoking, larger room, we were told that it can not be done as the... More 

Was this review helpful? Yes
Mumbai
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was ok. The view was amazing. I did not stay much inside so I did not use their service much but for bachelors who prefer roaming around a lot and a budget stay, this is ideal. The receptionists were not that friendly or helpful.

Was this review helpful? Yes
Western Australia, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 11, 2014

I will never ever stay here again nor recommend anyone around the world visiting Kuala Lumpur NOT to ever stay in this useless Hotel even if this is the last Hotel available. The Management is VERY BAD and IGNORANT about what is happening. Total shame as they have hotels in Australia and New Zealand. My stay was treated with the... More 

Was this review helpful? Yes 2
GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comment. We are very disappointed with the attitude of our staff. All your comments are taken seriously and we had looked into improving every aspect of it. We thank you for your contribution and is happy to informed that the staffs concern are no longer in our employment. We would like to stressed that in the... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 21, 2014

We booked one night here and were happy we decided to move after the first night. The hotel is run down and the staff were pretty rude at the front desk. We had specifically asked for a view of the towers in an email prior to checking in but the staff were very rude and were unable to help. We... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 16, 2014

The hotel has good facilities. The view from windows boasts the wonderful petronas tower. The morning view from the window and the night view of petronas is quite a watch. The facilities are good. The continental breakfast had good delicacies. The free wifi was useful. The staff was friendly.

Was this review helpful? Yes
GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Dear Sir, Thank you for your kind review. We hope to hear from you again. Best Regards More 

Denpasar, Indonesia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 3, 2014 via mobile

I stayed for 4 nights in this hotel. And the very first time we got there, there's no hospitality from the reception, slow service, and not even smiling. And we got a horrible room in 8th floor, the corridor is smell, there are molds on some wall in the hotel. there's a bucket near by our room, becos there's water... More 

Was this review helpful? Yes 4
GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments we have noted your comments in regards to the ceiling of the corridor being moldy along with the carpets having some smell. We are now in the midst of replacing the PU jacketing which affected the ceiling and also other renovation to address the issues that you have brought up. Once again our sincere apology.... More 

Hetauda, Nepal
2 reviews
3 of 5 stars Reviewed August 19, 2014

Hotel is good enough to stay with in the limited budget and the staff are good but needs more professionalism. Rooftop swimming pool is one of the main assets of the hotel from where you can have magnificent view of twin tower. Overall its nice hotel for the frequent traveler who can adjust with the minor errors.

Was this review helpful? Yes
GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your review, we are glad that you have enjoyed your stay here. Your comments in regards to the staff professionalism will be look into and will be improve upon. Do let us know if there are other areas where we can improve on. Best Regards More 

Cornwall
Top Contributor
53 reviews 53 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 29, 2014

Stayed here after an enforced stop over.The hotel is in an "exotic" location more noticeable at night than in the day. The price of the rooms are very cheap which I think you have to take into account when appraising the hotel,having said that all the staff were helpful,friendly and efficient. The room I stayed in was almost on the... More 

Was this review helpful? Yes 2
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Dear Mark & Gina, First and foremost thank you for choosing Hotel Grand Continental Kuala Lumpur as your preferred hotel during your visit to Kuala Lumpur recently. We are delighted to have you with us. We are very pleased to learn that you enjoyed your stay with us and appreciate your valuable feedbacks. Your generous comments about our associates have... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Grand Continental Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Grand Continental Kuala Lumpur

Address: Jalan Belia/Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Grand Continental Kuala Lumpur 3.5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Agoda, Asiatravel.com Holdings and Odigeo so you can book your Hotel Grand Continental Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Continental Kuala Lumpur
Grand Continental Hotel
Hotel Style:
#34 Spa Hotel in Kuala Lumpur

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (10)
Viewed
View from room (2)
Viewed
Bathroom (3)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (10)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay