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Swiss Inn Kuala Lumpur

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62 Jalan Sultan | Chinatown, Kuala Lumpur 50000, Malaysia
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Swiss Inn Kuala Lumpur
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Swiss Inn Kuala Lumpur
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688 Reviews from our TripAdvisor Community

Traveler rating
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    186
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    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
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    (688)
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    (182)
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    (167)
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Sanur, Indonesia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been staying here now for a couple of times. The location is great in the middle of China Town and close to the MRT. Everything easy reachable by public transport. Rooms are small and simple. The breakfast is good with a lot of choice. Only 1stop from KL Central.

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just outside the hotel's door are the stalls where one can try street food and shop for clothes, toys and souvenirs. the dinner we had was delicious, but the waitress was quite surly. nice and decent rooms. one thing i disliked though was there are areas where your trolley or your wheelchair cannot pass.

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Julie R Thank you for your kind review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We are very pleased to learn that you like our location for being surrounded with food and shopping outlets. Well, we are certainly very fortunate to be centrally located in the heart of bustling Chinatown and the hotel is also conveniently... More 

Tweed Heads, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We love the staff at Swiss Inn they even remembered us from previous visit and they see a lot of different people each day fascinating area lots of alleys to explore and there is a Olympic pool within walking distance

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Soulbaby2 Thank you so much for taking the time to write a review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We are truly honoured for your continuous support and your commendation on our services rendered will certainly help us to improve further in our service delivery. Once again, thank you so much for choosing Swiss Inn... More 

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a decent stay here last month in my personal quest of getting to know on my regular trips to KL as many hotels as I can :-) I give it a 4* based on: Price 4 / location 3.5 / service 3.5 / friendliness 4 / rooms 3.5

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Busybizman Thank you so much for taking the time to review about your recent stay at Swiss Inn Chinatown Kuala Lumpur. We are indeed very honoured to be given the opportunity of serving you and truly excited to know that we have met your expectations. Your constructive feedbacks will surely help us to further improve our products and services.... More 

Hannover, Germany
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 15, 2015

Right in the heart of China Town in KL. We took the Star Shuttle bus from the airport and had to walk 3 minutes to the hotel after arriving at the station. From check-in to check-out everything went smooth. Room was nice and clean, breakfast was good and the hotel restaurant was good as well. The location is superb, if... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Flo S Thank you so much for your superb review and rating given for your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We truly appreciate your feedback on our products and services rendered. Our location is certainly the ultimate advantage and rest assure that we will do our very best to ensure that all our guests leave the... More 

Arlington, Virginia
Top Contributor
56 reviews 56 reviews
46 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 13, 2015

This hotel is fine for short stays, it's well located and it has decent amenities (boiler, tv, wifi, desk). The staff was hit or miss, the people in the breakfast area were nice but not so much in the reception. The breakfast was buffet style and well attended. Unfortunately it was very noisy in our room, so I recommend brining... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Melita 17 Thank you for the kind review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We are very delighted to know that you like our location and you enjoyed our buffet breakfast served at the restaurant. Nevertheless, please accept our sincerely apology for the noise and for the unfriendly reception staff. For info our reception staffs... More 

Chennai (Madras), India
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 11, 2015

I enjoyed staying in Hotel Swiss Inn as it suited my budget, being in the heart of the city. At a stone's throw distance are the China Town market, bus station to go to Genting islands. I enjoyed a good breakfast in Swiss Inn before walking down to the bus terminus just across. The room was neat and clean and... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Mr Raju L Thank you for staying at Swiss Inn Chinatown during your recent visit to Kuala Lumpur. We truly appreciate your kind review as it will be useful information for other travellers to make their preferred choice of accommodation while in Kuala Lumpur. We also glad to know that you enjoyed our buffet breakfast. We may not feature... More 

Calgary, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 8, 2015

Location they say is the key to the success of any venture and that goes for the Swiss Inn located in the heart of Kuala Lumpurs China Town. From there Sungai Wang, Time square and the Pavilion are a mere 1.9km walking distance. The hustle bustle of China Town’s evening market is a testament to the entrepreneurial spirits of the... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Mr Suniel, Thank you so much for the wonderful review about your recent stay at Swiss Inn Kuala Lumpur. We are very delighted to know that you have once again enjoyed your stay with us and thank you for your kind words about our staff. Swiss-Inn is committed in providing our guests with the highest quality services and facilities... More 

Reviewer
3 reviews 3 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 8, 2015

Had a really good stay at Swiss inn hotel at KL. Good location right at City centre in the China town. Food was a bit expensive though. But all in all good clean rooms and good hotel. Breakfast was complimentary and a good spread. City tour bus stop is right across the road.

Was this review helpful? Yes 1
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Aliasgar b Thank you for sharing your recent experience at Swiss Inn Kuala Lumpur. We are glad to hear that you enjoyed your overall stay with us and you approved our location being centrally located. In case you didn’t notice, to show our appreciation to all our house guests, we are graciously offering 20% discount on all food and... More 

1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

I stayed at this hotel for 2 nights. When I checked out, my husband forgot to take the money that he kept in the safety box. we've been on a plane when my husband remembered That he forgot to take the money. when we arrived in our country, I call to the swiss inn hotel, and ask them to check... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Aerisa D Thank you so much for taking the time to write a review about your delighted experience upon receiving your cash that you accidently left in the room upon check out. To be honest, we too were very excited to be able to assist you throughout till you manage to receive the money at your end. Since such... More 

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