A big dissapointment! We asked to see a room but the receptionist told us to look at the picture. The room we got had no window, it was small and the bathroom was old and shabby. It was not very clean either, a lot of dust and hair on the floor. Breakfast was good. This room was not worth 150... more

This hotel's website features photos of a modern looking lobby and cafe, giving the impression this is a relatively new hotel. Once I located my room however - which could only be reached by via a confusing route of stairs, key-card into a locked door and obscurely placed lift - I found it to be dingy (no windows at all),... more

My sister and i stayed for 6 nights. We found the rooms clean and comfortable with a great view on to Petaling Street from our 5th floor room. The staff were very helpful and friendly and we were able to check in early as our flight from Australia arrived at 4.00am. We asked if we could store our luggage until... more

I stayed at the Swiss Inn for five nights when on a wee break in KL. There isn't enough to do in KL to merit staying there for six days but I know that now... However, I have no complaints at all about the hotel. Check in was fine and I got a decent-sized room on the second floor with... more

Stayed at the Swiss Inn twice during March 2009 and found it to be a reasonable place to be, mostly due to the fact that it is in the heart of Chinatown. Quiet lively during the evenings, interesting and stimulating during the days, you would stay here I'd say just for the location. The rooms are relatively small, especially the... more

To be fair: The staff were very friendly! That however does not trump the fact that this place was just filthy and our beds were FULL of bed bugs! I left with bites all over my body and just paid a visit to my local health clinic to get checked out for body/head lice. Not worth it. There is a... more

The Swiss Inn is a nice hotel, but not a great one and it seemed to fall down a little in service. The rooms were clean and with all the amenities, but I find it a major turn off when hotels charge extra - and in this case a lot - for internet in the rooms. Personally I would choose... more

My husband and i have went to many countries and had stay in various hotels. We are very disappointed with the stay at swiss inn hotel.I book a deluxe room with window hoping to enjoy more comfort n space.They gave us a faulty room at 5th floor. The room condition is very bad, the tap is dripping we had a... more

My family and I, 2 adults, 14 year old and 5 year old stayed in a family room on the Grand Prix Weekend. Price was about $140 a night ( more expensive than normal due to F1 ). Our room was great. It looked like it had been recently renovated and had a great flat screen tele on the wall.... more