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Swiss Inn Kuala Lumpur

3.0 of 5 62 Jalan Sultan | Chinatown, Kuala Lumpur 50000, Malaysia
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Swiss Inn Kuala Lumpur
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Swiss Inn Kuala Lumpur
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651 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
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    (651)
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    (144)
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Germany
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

Honestly, this hotel has become a "custom" to me. Everytime I visit Kuala Lumpur (three times a year), it´s a given that I spend a couple of nights in this simple and yet, clean,safe and most of all, smack in the middle of Chinatown,KL. Savour the bustle, local foodstalls, haggling with vendors etc. All a stone-throw away from the hotel.... More 

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Joey K Thank you for sharing your wonderful experience on your recent stay at Swiss Inn Chinatown Kuala Lumpur! We are indeed grateful for your endless support to the hotel and we also very delighted to learn that we have managed to meet with your expectations. Once again, thank you for your kind feedback and we hope to have... More 

Halifax, United Kingdom
Top Contributor
118 reviews 118 reviews
73 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

arrived early afternoon to very polite staff, given our room and directions ( abit of a maze) excellent room, small but had everything in and clean, our only gripe was the toilet .......... if you sat on it your knees were pushed into the glass shower screen or practically behind your ears so if you are tall remember you may... More 

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Dawnybrads Thank you so much for choosing Swiss Inn Kuala Lumpur as your preferred accommodation during your recent visit in Kuala Lumpur. We truly appreciate the time taken to provide us with the feedbacks and suggestions for improvement. We glad to know that you like our location and rest assured that we will continue to provide excellent service to... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was good and clean. But the elevator situation is so confusing!! I can't even explain it here, you'll just have to check it out. It is in chinatown so very close to shops and restaurants. There is a nearby Laundromat as well. Nothing really much to say.

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear hazel p Thank you for choosing Swiss Inn Kuala Lumpur as your preferred accommodation during your recent visit in Kuala Lumpur. We truly appreciate the time taken to provide us with your comments and feedback. Allow me to explain the reason of having to change the elevator to the room. First and foremost, Swiss Inn is very fortunate to... More 

Rotterdam, The Netherlands
Top Contributor
54 reviews 54 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is nice and clean , quality linen and nice shower. Rooms are small but ok. It's sort of a half way between backpacker and hotel but is no way grubby or shabby. Wifi is good and the breakfast has good variety. Only delux rooms have a window and these cost around $50 USD. Having stayed in various places... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Sir/Madam Thank you for your kind review about your stay at Swiss Inn Chinatown during your recent visit to Kuala Lumpur. We are truly delighted to know that you enjoyed your overall stay with us and that you recognised the hotel being strategically located. As mentioned, we are merely a walking distance to some famous places of interest in... More 

Fryazino, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Close to underground and in the heart of chinatown. Cleaning the room every day. Clean, comfortable and new rooms. Responsive staff. Near of points of interest. Not bad breakfast but the same everyday. Had a little problem with key card, but may be i have hooked arms. Low price but excellent service. Recommend.

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Dencheng1903 Thank you so much for your kind review about Swiss Inn Kuala Lumpur. We are very delighted to know that you like our hotel location and that you enjoyed your overall stay with us. We emphasise on friendly and efficient service hence your feedback will certainly help us to measure the level of service provided and any improvements... More 

Regina, Canada
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent five days at the Swiss Inn a year ago, during which time we enjoyed the excellent location in the heart of Chinatown to explore its vibrant community, with many restaurants and endless street shopping stalls, and from there, took advantage of Kuala Lumpur's free hop on, hop off bus service to visit many more central KL attractions. The... More 

Was this review helpful? Yes 1
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Bev Z Thank you so much for the wonderful review about your recent stay at Swiss Inn Chinatown Kuala Lumpur. We are very delighted to learn that you have enjoyed your overall stay with us. You are absolutely right about the convenience of exploring Kuala Lumpur once you stay at Swiss Inn Chinatown. This is because we are located... More 

Langkawi, Malaysia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent 4 nights at the Swiss Inn. Room very clean and quiet. Great value for price. Also the location is amazing. Step right out into the excitement of Chinatown. Cheap taxi to twin towers, KL tower and the incredible Coliseum Cafe & bar. A must!!!!! Walking Distance to train station...watch the traffic LOL. Staff were extremely friendly and helpful.... More 

Was this review helpful? Yes 2
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Linda T Thank you so much for the superb review about your recent stay at Swiss Inn Chinatown Kuala Lumpur. We are very delighted to learn that you enjoyed the location, the accommodation and the excitement offers surrounding the hotel. We truly appreciate the recognition for the staff friendliness and rest assured that our staff members will continue to... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'm sorry that it took me this long to write this review, but I highly recommend this hotel for several reasons: 1) the staff were extremely helpful - I left my wallet in my room and checked out. I did not realize this until I already flew out of Kuala Lumpur and was in Singapore! The housekeeper had given my... More 

Was this review helpful? Yes 1
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear NYC_CF Thank you for your kind review about your stay at Swiss Inn Chinatown Kuala Lumpur. We are very delighted to know that you have made full used of our location being right in the heart of Chinatown and that you have enjoyed your overall stay with us. We are also very pleased to know that the wallet has... More 

Ludwigshafen, Germany
Top Contributor
60 reviews 60 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Swiss Inn for the 2nd time and were pleasantly surprised: renovated rooms, painted in nice colors. New shower in the tiny bathroom, comfy big bed (in a tiny room). We deliberately had chosen a room without window - is cheaper than the others, and you hear absolutely no noise from the busy street. As the wall... More 

Was this review helpful? Yes 1
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Tantelisa Thank you so much for the kind review about your recent stay at Swiss Inn Kuala Lumpur. We are very delighted to know that you enjoyed your overall stay with us and hopefully other future travellers to Kuala Lumpur would be able to pick up the valuable points highlighted. We also glad to learn that you recognize the... More 

Melbourne
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My good friend and driver was horrified when I told him I was staying a hotel of this 'type'! Normally, as you may know from my previous reviews, I am more 'in touch' with the likes of Crowne Plaza, Meridian, Raddison and other 4+ star hotels in KL, Penang and other cities of the world. WELL- let me tell you,... More 

Was this review helpful? Yes 1
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Daniel M Thank you so much for such a detailed review regarding your recent stay at the Swiss Inn Kuala Lumpur. We truly delighted to learn that you have enjoyed your overall stay here with us. Swiss Inn Kuala Lumpur is certainly very fortunate to be centrally located in the heart of bustling Chinatown and accessible to all public... More 

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Additional Information about Swiss Inn Kuala Lumpur

Address: 62 Jalan Sultan | Chinatown, Kuala Lumpur 50000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss Inn Kuala Lumpur 3*
Number of rooms: 151
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Also Known As:
Swiss Inn Kuala Lumpur Hotel Kuala Lumpur
Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur

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