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All 273 Kuala Lumpur hotels

Swiss Inn Kuala Lumpur

3.0 of 5 Hotel   |   62 Jalan Sultan, Kuala Lumpur 50000, Malaysia
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Swiss Inn Kuala Lumpur
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Ranked #51 of 273 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 1 week ago
BishkekOutOfTown
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609 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • Chinese (Simplified) first
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is our second family visit and we very much enjoyed it and were duly very impressed with the accommodation, food and friendly and helpful staff. Location is ideal for transport and access to the Petaling market and China town. The rooms were clean and airy. The food was varied, good value and well cooked. We definitely recommend this hotel... More

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Bishkek Thank you so much for the superb review about your recent stay at Swiss Inn Kuala Lumpur. We are very delighted to know that you enjoyed the location, the accommodation, the food and your overall stay with us. Rest assured our staff members will continue to be helpful and sincere in delivering finest customer service. Swiss-Inn is committed... More

Singapore, Singapore
Top Contributor
71 reviews 71 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, five mins walk to LRT train station. Lots of food along the street and a night market. Free wifi. Clean room and nice toilet. No on site car park, got to use a multistory car park opposite. Cost RM 15 per day. Get the hotel to endorse your ticket.

Was this review helpful? Yes 2
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Dan Choo Thank you for taking the time to write about your recent stay at Swiss Inn Kuala Lumpur. Swiss Inn Kuala Lumpur is certainly very fortunate to be located right in the heart of Chinatown and we are very delighted to know that you managed to make full use of the location, and that you enjoyed your overall... More

Canberra, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a place to stay near KL's Chinatown for 1-2 nights, the Swiss Inn was great. Although the rooms were small, ours looked out over Petaling street. The breakfast was fine and reasonably priced and access to the market was by lift. There are plenty of street food options (one excellent one right out the front... More

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear CCM58 Thank you so much for your kind review about your recent stay at Swiss Inn Kuala Lumpur. We are very delighted to know that you enjoyed our location and your overall stay with us. I sincerely hope that future travellers to Kuala Lumpur would be able to pick up the valuable points highlighted. Once again, thank you so... More

Chester, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our 4th time staying at this hotel and again was not disappointed. It's design might be unique but the rooms are clean, well presented and at the heart of Chinatown. We travelled to many locations in Malaysia this time and left our surplus luggage with the hotel, every time we returned we were met with the same cheerful... More

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Susie Lou Thank you for your superb review about your recent stay at Swiss Inn Kuala Lumpur. We truly appreciate your views about our products and services and rest assured that our friendly service personnel will continue to do their very best to ensure that all our guests leaving the hotel with only good memories. Once again, thank you... More

Casares, Spain
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not the most user friendly hotel. In order to get to our room we had to take one lift to the second floor, then walk 50metres across this upper floor into the next building, then another lift to the upper floors. However if you were taking your luggage yourself to the room, there was a small slope going down into... More

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear 31SandraE Thank you very much for taking the time to review our property. Your input and all the feedbacks from our guests are important to us as it will help us to anticipate in our guest expectations. Further to your comments, our hotel layout indeed the most unique among the property in the vicinity which has a link bridge... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

we stayed in a deluxe room, as the final night of our holiday. best room for the money. big room, clean, nice bed, airco, clean and big bathroom, rain shower, including soap etc. quiet. breakfast was great, fruit, bread, croissants, wedges, nice coffee. perfect, best breakfast in the holiday. and the staff was very friendly and helpfull, no problem to... More

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Dirk V Thank you for providing us with such a great review. We are glad that learn that you were pleased with every, from the room ambiance to the services rendered to you. We are also pleased to know that you recognise the value offered at Swiss Inn Kuala Lumpur. Once again, thank you for your support and do... More

Kuala Lumpur
Top Contributor
383 reviews 383 reviews
126 hotel reviews
442 helpful votes 442 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lunch only...never stayed at the hotel but regular dining in the very good cafe and bar downstairs which leads out onto Petaling Street & the China Town Market. Handy place to escape to after the madness of shopping at the stalls outside...very good menu choice of Western or local. My companion wanted to try the Satay which arrives on it's... More

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear ExpatKL88 Thank you so much for taking the time to review about our Café Petaling products and services. We are very delighted to learn that you enjoyed your meal and the overall dining experience. Your kind feedback will certainly help to encourage our restaurant team to produce their very best. Once again, thank you for your continuous support and... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

Great service and is very well situated in the night market! For breakfast, is the same everyday. Will be great if they can change the menu every other day as visitor will normally stay for 2 night. Overall is a great and clean place.

Was this review helpful? Yes 2
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Jj J Thank you so much for the kind review about your recent stay at Swiss Inn Kuala Lumpur. It was indeed a pleasure to have you as our guest. Referring to buffet breakfast, rest assured that our Chef has started working on improving our buffet breakfast. We look forward to welcoming you back to Swiss Inn again in... More

Yarrawonga, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 16, 2014

Stayed here for 4 nights with the family in a connecting room. Rooms clean, comfortable and big enough. Bathrooms a little small but what do you need to do in there? Breakfast had plenty of choices. Staff were happy and helpful. Loved this place would stay again.

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Mandie Thank you so much for the great review about your recent stay at Swiss Inn Kuala Lumpur. We are truly excited to learn that you enjoyed your overall stay with us. Rest assured that we will do our very best to ensure that all our guests leaves the hotel with good memories. Once again, thank you so much... More

Sandbach, United Kingdom
Top Contributor
111 reviews 111 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed September 16, 2014

This place sucks. A mega hike to our room from reception involving 2 lifts and through a locked door. The air con in our room rattled and sounded like a jet engine, but didn't work - it was 28 degrees all night. Breakfast was awful - the bread for toast was frozen and so was burnt on the edges and... More

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Dave A Thank you for taking the time to write a review regarding your recent stay at the Swiss Inn Kuala Lumpur. We truly appreciate your comments particularly in regards to breakfast and the unacceptable level of service shown by our restaurant staff. Rest assured that our Chef will ensure that the breakfast foods are being kept warm always... More

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Additional Information about Swiss Inn Kuala Lumpur

Address: 62 Jalan Sultan, Kuala Lumpur 50000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss Inn Kuala Lumpur 3*
Number of rooms: 110
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Also Known As:
Swiss Inn Kuala Lumpur Hotel Kuala Lumpur
Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur

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