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Swiss Inn Kuala Lumpur

3.0 of 5 62 Jalan Sultan, Kuala Lumpur 50000, Malaysia
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Swiss Inn Kuala Lumpur
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Swiss Inn Kuala Lumpur
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625 reviews from our community

Traveler rating
    79
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    173
    61
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
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    (144)
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    (168)
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Chiang Rai, Thailand
2 reviews
4 of 5 stars Reviewed today NEW

I've been staying in this hotel when in KL for the last twelve years - probably 6-8 times in all. Last visit was in September, and the place has been totally overhauled. They have added a safe in the rooms, which had been a hassle in the past. Nicely done up and modernised. Fantastic location, back opening up onto Petaling... More 

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Москва
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed yesterday NEW

I was a regular guest in this simple but reasonably clean no-frill hotel along Chinatown. During my recent stay, I had a terrible incident whereby my foot was cut by the sharp bottom edge of the bathroom sliding door frame in room 424. Very poor workmanship with sawn metal frame jagged edges exposed. It was after 11pm and I walked... More 

Review collected in partnership with Chanbrothershotels.com

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Auckland, New Zealand
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Inn is in a fantastic location, it is right on chinatown market. you cannot get a better location for a bit of shopping whilst in kl. The restaurant serves fantastic breakfasts with a huge selection of items from cereal to fried breakfasts including malaysian noodles. The rooms are compact but are big enough for two people to get around... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Crispy_smith Thank you so much for your superb review about your recent stay at Swiss Inn Kuala Lumpur. We are very delighted to know that you like our hotel location and you enjoyed your overall stay with us. We hope all the valuable points highlighted would convenience other future travellers to Kuala Lumpur. Swiss-Inn is committed in providing our... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I would have rate it 4 stars if they doesn't messed up the room. I have booked a smoking family room for my family but they gave a room for 2 person and when they shifted them to family room it was a non smoking room and by the time my family are too exhausted to make noise and shift... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Siti R First and foremost please accept our sincere apology for the inconvenience caused during your recent stay and we hope that it will not deter you from using us again in near future. We truly appreciate your feedbacks because as a customer you are part of our eyes and ears to our mission in ensuring that the hotel... More 

Phuket, Thailand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good clean accommodation right in central China town. The staff were very helpful and courteous. Breakfast was worth every cent. The chef cooked an Omelet on request. Had four great nights. The room was an adequate size. Air conditioning great, Fox TV, fridge in the room. Toilet a tight squeeze a little close to the glass shower partition. Very comfortable... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Milburn1 Thank you so much for your kind review about your recent stay at Swiss Inn Kuala Lumpur. We too are very delighted to know that you enjoyed your overall stay with us. It has always been a pleasure to receive such feedbacks, and I hope it will give valuable information to other travellers to KL. Swiss-Inn is committed... More 

Johor, Malaysia
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

i have terrible experience at Swiss-Inn KL, Never go back again even is given free stay! I have checked in the hotel on Saturday evening, slow check in process and poker face at reception counter. i got room 105 and we were ok with the room set up even it's a bit small. at midnight around 4am, the room suddenly... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Jeanne7729 Thank you for the review on your recent stay at Swiss Inn Kuala Lumpur. Please accept our sincere apology for the shortcoming. For your kind information we have identified the reception staff concerned and matter has been highlighted to his department head for action. The staff has been counselled and will undergo customer service training in order to... More 

Bacolor, Philippines
Top Contributor
130 reviews 130 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its always a worry to step on a foreign soil and navigate the hotel one has booked on line. But with Swiss Inn it was easy trip. The address is within the Chinatown. From KL Airport we rode the Express Bus bound to Pudu for less than 1 hour at RM10 or 15 and we were transferred to a minivan... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Kaizen 1975 Thank you for taking the time to share your experience about your recent stay at Swiss Inn Kuala Lumpur. As you mentioned, we are certainly very fortunate to be centrally located and surround with the famous places of interest in Kuala Lumpur. Yes, transportation is also easily accessible with the taxi and KL tour bus stand just... More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in the Busy Chinatown area. The Hotel staff managed our group of 17 travelers very well. This included comfortable check inn, the team carried luggage to the room. Though there we no Bellboys the Security team and Front office team led by Zoey did a wonderful job in getting us settled. Hotel has a boutique hotel feeling to it.... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Gopal M Thank you so much for the wonderful detailed review about your recent stay at Swiss Inn Kuala Lumpur. We are very delighted to know that you and your group enjoyed your overall stay with us. It is always pleasure to receive such feedbacks and rest assured that the message will be passed on to the staff in... More 

Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect location in KL in the heart of China Town. You have everything you need; bars, restaurants and shopping outside your door. Hop on Hop off bus stops outside the hotel which is a great plus. Good breakfast and polite staff which takes care of you.

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Millieman 88 Thank you for your kind review in regards to your stay at Swiss Inn Kuala Lumpur recently. We are truly delighted to learn that you have made full use of the location that surrounded with food and entertainment outlets. As for the various transportations, the LRT train station which is one of the main sources of transportation... More 

Greymouth
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had two nights here and have booked again for Our return trip in a months time. The walls are not quite soundproof enough but that's the only quibble. The cafe Petaling provide a great breakfast buffet and the meals at other times we had them there were fine. Very close tone to the world famous Pataling street markets and... More 

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Murray Thank you for taking your time to share your experience on your recent stay with us and even more so for your continuous support to our hotel! We are indeed very honour to have been given the opportunity to serve you and rest assured that we will do our very best in ensuring that all our guests leave... More 

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Additional Information about Swiss Inn Kuala Lumpur

Address: 62 Jalan Sultan, Kuala Lumpur 50000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss Inn Kuala Lumpur 3*
Number of rooms: 110
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Also Known As:
Swiss Inn Kuala Lumpur Hotel Kuala Lumpur
Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur
Hotel Style:
#23 Best Value Hotel in Kuala Lumpur
#34 Business Hotel in Kuala Lumpur

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