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Swiss Inn Kuala Lumpur

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62 Jalan Sultan | Chinatown, Kuala Lumpur 50000, Malaysia
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Swiss Inn Kuala Lumpur
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707 Reviews from our TripAdvisor Community

Traveler rating
    101
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    189
    63
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (707)
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    (182)
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    (186)
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    (164)
All months
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The Swiss Inn is a well situated, clean and comfortable hotel. It has a kind of a quirky interior and depending on your allocated room you may have to take 2 lifts to get there, however this is a minor issue. All the staff were friendly and helpful, The breakfast was decent and as mentioned before the location in the... More 

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Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very small nice hotel. My second time coming here the first was way back in 2000. I stayed in a deluxe queen on the 7th floor towards the back and it was a nice room that had the basic amenities. The room comes with a fridge, a hair dryer, soap, shampoo and bath gels, 2 bottles of... More 

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Kingfishersxyrz Thank you so much for the detailed review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We are extremely delighted to know that you enjoyed your overall stay with us and we are very glad to know that we have able to meet your expectations. Your generous comment on the level of services rendered is well... More 

Staffordshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Only stayed one night, was exactly what we were looking for. Clean but small rooms, basic but sufficient, deceptively quiet but in a lively area. Most of all, cheap. Not much in the way of entertainment nearby, just food and markets selling the usual fake goods. Close enough to KLCC but probably need a taxi to get there. Overall, I'd... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear GuruJon Thank you so much for choosing Swiss Inn Chinatown as your preferred accommodation during your recent visit in Kuala Lumpur. We are truly appreciates the time taken to write a review about your overall stay at Swiss Inn. We are delighted to learn that you like our location and that you enjoyed the overall stay. Once again, thank... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I absolutely love the Swiss Inn! I stayed here for 4 nights and really enjoyed the cleanliness of the room. The staff was extremely nice and allowed me to use their office computer for a while. The location is also convenient since its situated right in Chinatown, near Little India and the National Mosque! I would love to come back... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Cynthia P Thank you for staying at Swiss-Inn Chinatown during your visit to Kuala Lumpur. We truly appreciate the time taken to share your memorable experience with us. Your kind remarks about our service staff would goes a long way as it help to motivate all our staff to always be courteous when dealing with guests. Once again we thank... More 

London, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good clean hotel and super breakfast. Very clean and quiet rooms if you can get back rooms. Close to street market and also main market which does great sugarcane juice. Also close to bus station from where you can catch the free GoKL buses---we used them for trips into town and so did not need any other transport ( reception... More 

Was this review helpful? Yes 2
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear GilP P Thank you so much for the wonderful review about your stay at Swiss Inn Chinatown during your recent visit to Kuala Lumpur. We are very delighted to know that you enjoyed your overall stay with us and hopefully other future travellers to Kuala Lumpur would be able to pick up some of the valuable points highlighted. However,... More 

Sanur, Indonesia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying here now for a couple of times. The location is great in the middle of China Town and close to the MRT. Everything easy reachable by public transport. Rooms are small and simple. The breakfast is good with a lot of choice. Only 1stop from KL Central.

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Petra V Thank you for your continuous support to Swiss Inn Chinatown, Kuala Lumpur. We truly appreciate the time taken to write a review about Swiss Inn. We are also very delighted to learn that you enjoyed our location and your overall stay with us. Once again, thank you and we look forward to welcoming you back to during... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 27, 2015

Just outside the hotel's door are the stalls where one can try street food and shop for clothes, toys and souvenirs. the dinner we had was delicious, but the waitress was quite surly. nice and decent rooms. one thing i disliked though was there are areas where your trolley or your wheelchair cannot pass.

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Julie R Thank you for your kind review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We are very pleased to learn that you like our location for being surrounded with food and shopping outlets. Well, we are certainly very fortunate to be centrally located in the heart of bustling Chinatown and the hotel is also conveniently... More 

Tweed Heads, Australia
1 review
5 of 5 stars Reviewed May 26, 2015

We love the staff at Swiss Inn they even remembered us from previous visit and they see a lot of different people each day fascinating area lots of alleys to explore and there is a Olympic pool within walking distance

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Soulbaby2 Thank you so much for taking the time to write a review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We are truly honoured for your continuous support and your commendation on our services rendered will certainly help us to improve further in our service delivery. Once again, thank you so much for choosing Swiss Inn... More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 9, 2015 via mobile

Had a decent stay here last month in my personal quest of getting to know on my regular trips to KL as many hotels as I can :-) I give it a 4* based on: Price 4 / location 3.5 / service 3.5 / friendliness 4 / rooms 3.5

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Busybizman Thank you so much for taking the time to review about your recent stay at Swiss Inn Chinatown Kuala Lumpur. We are indeed very honoured to be given the opportunity of serving you and truly excited to know that we have met your expectations. Your constructive feedbacks will surely help us to further improve our products and services.... More 

Hannover, Germany
Level Contributor
3 reviews
5 of 5 stars Reviewed April 15, 2015

Right in the heart of China Town in KL. We took the Star Shuttle bus from the airport and had to walk 3 minutes to the hotel after arriving at the station. From check-in to check-out everything went smooth. Room was nice and clean, breakfast was good and the hotel restaurant was good as well. The location is superb, if... More 

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Flo S Thank you so much for your superb review and rating given for your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We truly appreciate your feedback on our products and services rendered. Our location is certainly the ultimate advantage and rest assure that we will do our very best to ensure that all our guests leave the... More 

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