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Swiss Inn Kuala Lumpur

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62 Jalan Sultan | Chinatown, Kuala Lumpur 50000, Malaysia
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1 room 1 guest
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Swiss Inn Kuala Lumpur
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
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  • All months
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    (182)
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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Pro: It's Chinatown! Urban lifestyles and all you need is all around you. Short distance to everything. Very passionate staffs. Very secured. Recommended to tourist for leisure and family. Cons: Nightlife environment is a little dark.

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Germany
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We have to come here because our first hotel was fully booked. When we arrived we were a little bit shocked from the outside but when the staff starts talking to you......everything is fine. The staff is absolutely friendly helpfull and always in good mood(looks like) The deluxe room is ok but the bathroom was not very good because of... More 

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Kolding
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location. This hotel is located right in the middle of China Town, when you leave the hotel thru the "backdoor" you are in Jalan Petaling - the main street in China town. We had rooms at the 4th floor, and we could NOT hear any noise from the street. Further is the LRT-station only 10 minutes walk away. Great... More 

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear BuzzLightYearDK Thank you so much for the kind review in regards to your recent stay at Swiss Inn Chinatown, Kuala Lumpur. We are very delighted to know that you enjoyed your overall stay with us and we also glad to know that we have managed to meet your expectation on the services provided. As I mentioned in most of... More 

Abu Dhabi, United Arab Emirates
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is good especially if your after markets. Lots to see & street foods! Your eyes & tummy will not get hungry but your pocket is when your done at the end of the day of strolling every streets. Wear comfortable shoes. Hotel is good, staffs were approachable.

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Vinne72 Thank you so much for choosing Swiss Inn Chinatown as your preferred accommodation during your recent visit to Kuala Lumpur. We truly appreciate the time taken to write a review about your stay at Swiss Inn Chinatown and it’s great to learn that you like our location and the overall services provided. Once again, thank you very much... More 

Yogyakarta, Indonesia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel close to china town. Have very good breakfast. Internet very good. The room very clean, nice view from the window. Toilet very clean and have hot water. We choose Triple bed because stay with 2 children.

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Arun S Thank you so much for the superb review about your stay at Swiss Inn Chinatown, Kuala Lumpur. We are deeply honoured to be given the opportunity of serving you and we are very delighted to know that you enjoyed every second of your time at Swiss Inn Chinatown. Once again, thank you for your support and we... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 22, 2015

I spent four nights here at the beginning of my vacation in Malaysia. The hotel as such is very nice, very good location, nice rooms and very friendly staff. They also have a nice restaurant and offer a very good breakfast buffet. The prices were reasonable. The beginning of my stay was a little tricky since the room they offered... More 

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Treefriends Thank you for the time taken to review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. First and foremost, please accept our sincere apology for the inconvenience caused. Besides the issue that you highlighted, we are so relief to know that you do appreciate the products and services rendered. Swiss Inn Chinatown is committed in providing... More 

2 reviews
4 of 5 stars Reviewed July 18, 2015

Clean and nice hotel but they told about deposit when we check in - no information on booking abut this. Breakfast was quite good. Room was clean, wwater hot, nice place 1min to china town 5 min to train station

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Ula M Thank you so much for the kind review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. Besides the deposit issue highlighted, we are very delighted to learn that you have enjoyed your overall stay with us. Kindly be informed that such deposit upon check is a standard practice in most of the hotels. As for... More 

København
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 12, 2015

This hotel is located in the heart of Chinatown and if you choose your hotel by location as we did - you will not regret it. The rooms are pretty standard but nice and clean. Some of the rooms don't have windows, so be aware of that when you book. All in all a good hotel that matches the price.

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SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Christina J Thank you so much for the time taken to review about your stay at Swiss Inn Chinatown, Kuala Lumpur. We are deeply honoured to be given the opportunity of serving you and we are very delighted to know that you enjoyed our location and you appreciate the value offered. Swiss-Inn is committed in providing our guests with... More 

Hong Kong Region, China
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

Not perfect but the staff was friendly and accommodating. I went with a friend and booked a suite, but the room didn't have working hot water. The staff apologized and moved us to another room, but no other suites were available and we were put into a smaller double bed room. The room was fine. We didn't complain initially but... More 

Was this review helpful? Yes 1
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Thank you so much for your kind review about your recent stay at Swiss Inn Chinatown, Kuala Lumpur. On behalf of the Swiss Inn Chinatown, please accept my sincere apology for the shortcoming. Nevertheless, we are very delighted to know that you enjoyed your overall stay with us and your kind commendation on the staff friendliness is greatly appreciated. Swiss-Inn... More 

Victoria, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed July 10, 2015

We stayed at this hotel for two nights. The room we stayed in had a tiny window and then a larger one that looked out onto a brick wall! It was dark and poky. I locked the door at night but was unable to open it the next morning, rendering us stuck in the room. Eventually two maintenance men were... More 

Was this review helpful? Yes
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Kellypippin Thank you so much for your time to feedback to us in regards to your recent experience at Swiss Inn Chinatown recently. Listening to our guests is the best way for us to continue improving and reinforcing on our service standards. As in all cases, the comfort and the satisfaction of all our guests are of the outmost... More 

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