Initially we were give an incorrect room with twin beds instead of a double, the shower had no pressure and we could hear loud noise from the room next door. We complained and showed the booking for and we were moved to a much better room. Will never stay here again but loved the location in chinatown. more

We stayed at the Swiss Inn for 2 nights in July 2008 - that was enough. The room was tiny, barely a single room not a double. Then there was the bathroom - not quite the horror story described by later reviews but there were no towels in the place to start with. Went down to reception to be told... more

I DO NOT recommend this hotel. My experience was terrible! I pulled a spare pillow at night and notice little bugs runny around under my 5 years olds head!. I started to catch and kill them all night. We complained the next day and staff would not move us. Eventually they came up and checked the room and saw the... more

We found the room nice and clean enough though a bit small. We stayed 2 nights at the start of our holiday and found it better value for the price than No. 8 guesthouse where we stayed for 1 night at the end of our holiday. For breakfast there is a reasonable choice and the hotel is in a good... more

My first stay at Swiss Inn KL in June 2009 was a pleasant stay. We have booked a family room (room number 227). Although the toilet was small but the room was cosy enough for the 3 of us given the price we had paid. However, when I checked into the hotel again in August 2009, I was very disappointed... more

We unfortunately stayed, albeit briefly, at the Swiss Inn. Urine on the floor behind the toilet in one room, and in the room next door (we occupied 2) the bottom sheet had not been changed (crumpled, no fold marks and feet grunge at the base.) Mould is thriving in the bathrooms, the toilet leaked constantly, no water pressure, luke warm... more

Staying at the Swiss Inn is an awful experience! I was there for one night only but it was a real nightmare. The room was dirty, the bathroom smelled bad, the sheets were stained (lipstick, yellow spots, pubic hear...etc) and the service terrible. They gave me the wrong key-card twice! Even the price is not that interesting. For 150 RM... more

Stay here for the location - middle of China town markets, rather than for quality of hotel. Rooms are adequate - we stayed in a family room (2 adults and 1 teenager) - ensuite bathroom rather small with dodgy plumbing but still fit for purpose. Buffet breakfast was included and OK Excellant value for money more

I was booked in at the swiss Inn for 4 days and due to stay in another hotel for 5 more days but loved the location and room so stayed there instead. Met another traveller staying on 5th floor I was on 7th his room was shocking mould and water all over ceiling his room was a std with no... more