Very poor customer service. Requested for early check-in, cant give me, fine. Made us wait from 12noon to 2pm(check-in time) and tell us room is not available till 3pm, fine. It's only 3pm tell me that they don't have rooms with double bed. Ask me to put up with two single beds combined to one ; insisting that 2 single... More
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- Also Known As:
- Pacific Regency Hotel Kuala Lumpur
- Regency Kuala Lumpur
- Regency Hotel Kuala Lumpur