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Pacific Regency Hotel Suites

KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
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Pacific Regency Hotel Suites
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Pacific Regency Hotel Suites
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1,216 reviews from our community

Traveler rating
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    466
    205
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    90
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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Penang Island, Malaysia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was pleasantly surprised to find the hotel room to be equipped with 2 door fridge, electric stove and a sitting area. It feels very cozy and the room size is definitely very spacious for a hotel that smacks in the middle of KL City, such prime location. It is about 15-20 minutes walk to KLCC, walking through Jalan P... More 

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Three nights in the center of KL's bustling city center was made possible due to the Pacific Regency's great location across the street from the entrance to the KL Tower. We enjoyed the pool and it's bar on the roof as well as the very large room they gave us. I think of it as a 3/4 star hotel and... More 

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Brookfield, Wisconsin
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The biggest plus of this property is the staff; they are amazing! We felt so welcome the entire time we were there, which was three nights. Everyone acted like they were thrilled to have us there, and every time we needed something, they came through. There is a pool and bar on the 34th floor, which we used several times.... More 

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London, England, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed for 12 days to run training courses in the business suite on the 33rd floor. Overall I was very impressed, so here are the positives:- I cannot fault the standard of service and facilities in the business suite. The staff were very attentive and the training room was well equipped and at the end of every day, cleaned,... More 

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PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Philip V, Thank you for taking the time to share your experience, we value your comments and suggestions, which are shared with all. I am glad you had a good stay with us at Pacific Regency Hotel Suites and we hope to have the pleasure to welcome you back again soon for another pleasant stay. Hospitality yours, JKumar, Genral... More 

Cebu City, Philippines
1 review
3 of 5 stars Reviewed 3 days ago NEW

My check-in was quick. I opted for twin beds on a non-smoking floor. I was given a room with a nice view, the base of KL tower on my right, in an old floor. I say "old" because it looked, smelled, and felt like old. Opted to eat at Soi 23 for lunch but their food was so-so. I advise... More 

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PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear JernyJernyB, Thank you for taking the time to review us at Tripadvisor. We hope in your future stay with us you may consider staying at our newly refurbished Premier Floor. We hope you would accord us another opportunity to prove our services to you again in the near future. Hospitably yours, JKumar, General Manager More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at Pacific Regency Hotel Suites for four days recently and I was very impressed. Although I agree with other reviewers in that this is by no means a 5-star hotel (more 3/4), I did find the large spacious suites value for money. Conveniently located at the foot of the KL Tower and within walking distance of two exquisite... More 

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PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Gary B, I am delighted that you enjoyed your stay and you found our location and our spacious suites to your liking! I look forward to your future support and the opportunity to be of service to you. Hospitably yours, JKumar, General Manager More 

Muar, Johor, Malaysia
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Arrived at 12pm the room was not ready. Was told to come back at 2 pm (official check-in time). Fair enough. Came back over at 1.50pm, but only got my key card at 2.30pm. Staying at premier executive suite, spacious and clean at 21st floor. nice room condition with bad view.

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PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear gizmo_pony Thank you for taking the time to write a review and for highlighting your unpleasant experience upon check-in, I do appreciate all feedback as we are very focused on improving our service, thank you again for sharing your experience and we hope to have the pleasure to welcome you back again soon. Hospitality yours, JKumar, Genral Manager More 

Bangkok, Thailand
1 review
3 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is great, beside the KL tower, not far from rail station, walking distance to bukit bintang area, tourist bus stop just across the hotel. the hotel and the rooms need some maintenance, quite old structure and furniture. Our room had a hole in right in the middle of the floor, fortunately was covered by the... More 

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PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Pala R, Thank you for choosing to stay with us during your recent visit to Kuala Lumpur and I am gald that you enjoy our convenient location. Please be assured that your comments regarding the floor have been well noted and rectified. We hope you would accord us another opportunity to prove our services to you again in the... More 

Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

If you need privacy (for couple), this is a good place to stay. The place is near to KL Tower (5 minutes walking), 10 minutes walking to Jalan P.Ramlee (Clubs), 20 minutes walking to Changkat (Pubs) and the nearest Monorail is Raja Chulan Station. The room is really nice very spacious with porcelain bathtub, toilet very spacious too.. Wifi provided... More 

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PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Telaris Explorer Thank you for taking the time to share your experience and for staying with us at Pacific Regency Hotel Suites. We are pleased to read your positive review and glad you had a good time. Hope to have the pleasure to welcome you back again soon for another pleasant time. Hospitably yours, JKumar, General Manager More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night. This hotel is beyond my expectation. I'm happy to communicate with Ms. May (if i'm not mistaken the name) as my receptionist. She's very polite, kind and answered all my queries. She provide me in one of the best room i ever had. Nice bedding, exclusive furnished for the office table, wardrobe... More 

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PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear ZurinWin, It's a pleasure to read that you had a good stay with us at Pacific Regency Hotel Suites. It is our mission to delight our guests every time and we are glad you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best... More 

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Dining (36)
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Amenities (33)
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Deluxe Suite (50)
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Executive Double Twin Bed Room (34)
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Executive Suite (70)
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Junior Suite (27)
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Luna Pool (18)
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One Bedroom Suite (71)
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Premier Suite (28)
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Premium Deluxe Room (38)
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Regency Suite (103)
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Restaurants and Bars (31)
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Roof Top Pool (11)
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Superior Suite (39)
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The Hotel (32)

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