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All 254 Kuala Lumpur hotels

Pacific Regency Hotel Suites

4.5 of 5 Hotel   |   KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
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71%
Ranked #49 of 254 hotels in Kuala Lumpur
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Ting W Bristol, United Kingdom
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840 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Bristol, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for the second part of our honeymoon. Arriving in from Langkawi, the check-in queue was long due to large groups but service was ok. The suite was large but seemed run-down. Sofas were stained, floors felt old and dirty. The bedroom and bathroom were nice but again could do with renovating. The kitchen was a decent size,... More

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PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Ting W, We would like to thank you for spending your time to inform us that our service did not meet your expectations. It will be very helpful if you send us name, date of stay and email in order to us to investigate and do our best to make sure that you will trust to Pacific Regency Hotel... More

2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Me and my husband loved how spacious the suite and bathroom were. Having a kitchenette allowed us to cook if required. Location was great as well, right next to Menara/KL Tower and a KL hop on hop off bus stop. The monorail station was approximately a 10 minute walk. The staff was friendly and very helpful.

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PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Sarah N, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Thank you once again for your feedback. Hospitality yours, The Management of Pacific Regency Hotel Suites More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

In late October 2013 we booked to stay at Pacific Regency Hotel in March 2014. But we changed our mind and selected Cititel in Mid Valley instead as it is adjacent to Mega Mall and all amenities. We cancelled the Pacific Regency booking early November 2013 and received emails from PR saying no charges for cancelling. Checking our Credit card... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Melvin T, Thank you for your feedback and sharing with us here on Tripadvisor. We regret to hear about your experience. However, we will need your name, previous communications records and email, to expedite with investigations and will keep you posted on our findings. Thank you once again for your feedback. Hospitality yours, The Management of Pacific Regency Hotel... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Never stay here unless your a Muslim or Arab Aussies are scummy to them disgusting service rooms are good I will never stay again there staff on desk are rude and don't help u at all the location is good and the rooms are good if your not dripping in gold don't bother

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Mikahil1, Thank you for taking the time to review us on TripAdvisor. We would like to take this opportunity to apologise for not meeting your expectations. We would appreciate if you will send us name, date of stay and email to clarify the situation. Thank you once again for your feedback. Hospitality yours, The Management of Pacific Regency Hotel... More

West Hollywood, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is our second time in staying at Pacific Regency. Our first time was great. We got upgraded and room was huge. It had a well-equipped kitchen and you can whip up a meal while looking at the Petronas Twin Towers. It had everything we needed and more. The Luna Bar and pool was a great plus points. And so... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear LUNAVERDI, Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! Thank you, The warm and friendly... More

Maastricht
Top Contributor
75 reviews 75 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The suites are located very central, we took the monorail to the closest nearby station, but from there it was an uphill walk, and thats with luggage after a day traveling not so nice. It s a big hotel, a little impersonal. We had a very well equipped suite on the 24 th floor. It s within walking distance to... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear RobertMaastricht , Thank you for your recent visit to the Pacific Regency Hotel Suites. We look forward to welcoming you again. Thank you once again for your feedback. Hospitality yours, The Management of Pacific Regency Hotel Suites More

Perth, Australia
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

My partner and I stayed ere for 4 nights to watch the 2014 Malaysian Formula 1 Grand Prix, we opted to pay more for an Executive Suite deal which included free mini bar Newspaper and Wifi, had a long wait to be seen to get checked in upon arrival (not enough staff on the two check in counters). The room... More

Was this review helpful? Yes 2
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Jeff C, We would like to thank you for spending your time to inform us that our service did not meet your expectations. It will be very helpful if you send us name, date of stay and email in order to us to investigate and do our best to make sure that you will trust to Pacific Regency Hotel... More

Helsinki, Finland
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Fine suites, polite service but the location isn't the best possible for a city vacation in Kuala Lumpur. We got a quite large suite with a decent price. Rooms and beds were okay, but I doubt that we had a room where someone had been smoking due to a weird scent - even though we asked a non-smoking room. We... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Mualimanmatkaajat, Thank you for taking the time to review us on TripAdvisor. We would like to take this opportunity to apologise for not meeting your expectations. We appreciate your comments which are very important for further improvement. Thank you once again for your feedback. Hospitality yours, The Management of Pacific Regency Hotel Suites More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

First I'll start with the good - the suites are very good value for money. They are large, well equipped and having multiple rooms and a microwave was beneficial when travelling with a young toddler. The rooftop pool was nice. The wifi was consistently reliable and a decent speed. Our rooms were cleaned to a great standard. For the not... More

Was this review helpful? Yes
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear LadyMaiready, Thank you for taking the time to review us on TripAdvisor. We would like to take this opportunity to apologise for not meeting your expectations. We appreciate your comments which are very important for further improvement. However, we would appreciate if you will send us name, date of stay and email to clarify situation. Thank you once again... More

Tashkent, Uzbekistan
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am staying here and so far it is very good, good location , not far from twin towers Petronas, just straight ahead along the street down to towers, 28 min walk. many places to eat around, shops, malls, bars, night clubs. big rooms, small kitchen where you can prepare tea, coffee by yourself in the room wifi is good,... More

Was this review helpful? Yes
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear tripadviser007Asia, We are pleased to hear you enjoyed your stay with Pacific Regency Hotel Suites. We welcome you back again soon. Thank you Hospitality yours, The Management of Pacific Regency Hotel Suites More

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Additional Information about Pacific Regency Hotel Suites

Also Known As:
Pacific Regency Hotel Kuala Lumpur
Pacific Regency Hotel
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur
Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Luxury Hotel in Kuala Lumpur
#52 Family Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Official Description (provided by the hotel):
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 
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