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All 268 Kuala Lumpur hotels

Pacific Regency Hotel Suites

4.5 of 5 Hotel   |   KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
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Ranked #55 of 268 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Ian_Liverpool85 Liverpool
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965 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
1 review
1 of 5 stars Reviewed yesterday NEW

Very poor customer service. Requested for early check-in, cant give me, fine. Made us wait from 12noon to 2pm(check-in time) and tell us room is not available till 3pm, fine. It's only 3pm tell me that they don't have rooms with double bed. Ask me to put up with two single beds combined to one ; insisting that 2 single... More

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Liverpool
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Before Commenting on the hotel I must address the taxi service outside the hotel. Although it was not really their fault, they must surely have the same budget taxi drivers waiting outside. We organised a taxi to the airport when leaving. The guy was clearly on drugs as he spent the first 10 minutes racing then the next 30mins literally... More

Was this review helpful? Yes 1
Middlesbrough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having flown to Malaysia for a friends wedding we decided to book this hotel along with some of the others who had travelled over for the occasion. We stayed for 9nights and had a really good stay. The room was massive and very comfortable. It was also cleaned to a high standard everyday. The hotel is situated in an ideal... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear cov1987, Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again to Pacific Regency Hotel Suites! Thank you for staying with us Hospitably yours, The Management of Pacific... More

Aix-en-Provence, France
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice spacious rooms with a big bathroom. When we arrived our room was smelling so we asked to change it and they did it quickly. The hotel is located in the center so you can reach most of interesting places on foot.

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PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Anna F Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Thank you once again for your feedback. Hospitably yours, The Management of Pacific Regency Hotel Suites More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel in KL may not be new but the rooms are fantastic. They are huge and well furnished. There is also a pool on the rooftop and is turned into a bar during nigh time. Its location is also good as you can walk your way to the petronas tower. Highly recommended.

Was this review helpful? Yes 2
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Ryan F, Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Regency Hotel Suites will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon! Hospitably yours, The Management of Pacific Regency Hotel Suites More

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a family trip on 11-15 June 2014. Great service, spacey room, excellent bathroom with bathtub, centrally located in the heart of KL, close by to Petronas Twin Tower and Bukit Bintang area, well connected by GoKL fee shuttle bus that makes you hassle-free city tour, great roof-top pool and bar.

Was this review helpful? Yes 2
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Azambadar, Greetings from Pacific Regency Hotel Suitesl! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with us and we look forward to welcoming you back again. Hospitably yours, The Management of Pacific Regency Hotel Suites More

Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Located right beside the Menara tower. It is about 10min walk from the metro, through the back way, and the carpark. This doesnt look like a fancy hotel at all. Got upgraded to a suite, which was a pleasant surprise. Very happy about that except that the bar/club and pool are just above, and thumping bass in the wee hours... More

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PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear mumbaimonkey, Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Regency Hotel Suites will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon. Stay well. Hospitably yours, The Management of Pacific Regency Hotel Suites More

Gurgaon, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

the room was very spacious and the living room was also very spacious.. very near to the main night life areas yet the hotel was not noisy at ll ... the staff was very polite ..the bar upstairs was also nice .. the taxi business is some monkey business asd they will get you very expensive ones !! the best... More

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PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear ajay0602, Thank you for sharing the feedback in regards to your recent stay with us. We are happy to learn that you have an enjoyable stay experience and that our facilities and services matched up to your expectation. Thank you for bringing to our attention in regards to the taxi services which shall be looked into as well. Hospitably... More

Kolkata (Calcutta), India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had booked a 2 night stay for Aug-2014 in this hotel on 22-Mar-2014 in a Premier-Deluxe room facing the Petronas Tower for my honeymoon. However when I reached the hotel on 09-Aug-2014 I was told no rooms were available as per my booking, was made to wait for 3 hours and I was given a small room facing a... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear SambitDas, We regret to hear about your experience at Pacific Regency Hotel Suites recently. We would like to take this opportunity to apologise for not meeting your expectations. In regards to the issue you have stated, it would be good if you could provide us your name, the date of your stay and your email address for us to... More

Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good points : - rooms are very nice and spacious, bed is very comfortable - good value for the price - Good location if you have a car something for improvements : - check-in /out is a little slow (about 15 mins each) - No one to take care of your luggage to your room - Location is a little... More

Was this review helpful? Yes
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Tan K, Thank you for your feedback and sharing with us here on Tripadvisor. We appreciate your comments which are very important for further improvement. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience. Hospitably yours, The Management of Pacific... More

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Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#43 Luxury Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 
Number of rooms
283

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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