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All 263 Kuala Lumpur hotels

Pacific Regency Hotel Suites

4.5 of 5 Hotel   |   KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
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Ranked #57 of 263 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Michele B
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926 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel was comfortable and clean. The buildings age showed in some ways, but not too bad. The rooftop lounge was nice, but the drinks and tapas were way overpriced for mediocre taste. Located a bit far from everything but there is shopping close. I'm not sure we would choose it again as I think there are better options for... More

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Leeds, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Booked the Pacific Recenency after reading many reviews on Trip Advisor. The Hotel is conveniently located right next to the Menara Tower. Within walking distance are a number of monorail stations making this a great base location for exploring. The hotel is clean and moderrn , with polite and helpful staff. The rooftop bar provides spectacular views of the city.... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a comfortable hotel . The room is large with a large sitting room. The area is a bit isolated but there are many taxis outside. However the guest reltionship at the reception was very poor. A European travellar was left upset because the staff demanded back the card key or he had to pay $20 for it. He... More

Was this review helpful? Yes 2
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel during my honeymoon, the hotel was amazing. they upgraded my room to a super duper suite. it was like a flat. the choice for vegetarian is very limited. there was a amazing swimming pool on the 35th floor. there were dining chairs along the side of pool which was a perfect place for a date... More

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PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear il0vephuket, Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again to Pacific Regency Hotel Suites! Thank you for staying with us Hospitably yours, The Management of Pacific... More

Islamabad Capital Territory, Pakistan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel during the last leg of my journey in Malaysia. The room we booked had a wonderful view of KL Tower. This hotel, as the name suggests, has only suites and therefore the quality of the rooms is really top notch. You get a full scale kitchen, sofa seats, large bed, beautiful bathroom with automated bidets!!!... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear sabihrsahto, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Thank you once again for your feedback. Hospitably yours, The Management of Pacific Regency Hotel Suites More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We spent three nights here at the beginning of a two week holiday in Malaysia. Would definitely recommend it - the room was clean and spacious with a great view and the rooftop pool is amazing. The location is also great - only a 15 minute walk to Jalan Alor (brilliant street food), it's right next to the KL Tower... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Kate M, Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again to Pacific Regency Hotel Suites! Thank you for staying with us Hospitably yours, The Management of... More

Singapore, Singapore
Top Contributor
130 reviews 130 reviews
27 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed 1 week ago

Had booked a 3D2N with this hotel. My husband and I had booked a Premier deluxe room and when checked in, the staff told me she will be upgraded us to a higher room. Although the attitude of the front counter was not very courteous and welcoming, but I was so delighted to hear that and expected it to be... More

Was this review helpful? Yes 2
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Clanceroy, We regret to hear about your experience at Pacific Regency Hotel Suites recently. Rest assured that we take your comments very seriously. It will be very helpful if you send us name, date of stay and email in order to us to expedite with investigations. Hospitably yours, The Management of Pacific Regency Hotel Suites gm@pacific-regency.com marcom@pacific-regency.com More

Perth, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed there for 4 nights and there were the worst nights in my life. Checking was a huge issue, even though I booked it online and given my credit card details to process the payment!!! The room was so smelly, I could not stand for a second!! all furniture were old and dirty. The room did not even have... More

Was this review helpful? Yes 3
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Perth-1985, We regret to hear about your experience at Pacific Regency Hotel Suites recently. Rest assured that we take your comments very seriously. It will be very helpful if you send us name, date of stay and email in order to us to to expedite with investigations. Hospitably yours, The Management of Pacific Regency Hotel Suites gm@pacific-regency.com marcom@pacific-regency.com More

New York City, New York
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My parents and I stayed here for one night on our short trip to Kuala Lumpur. The staff were very nice and helpful -- The check-in process went fast. We booked a room with separate living area, kitchen, and dining room. We were pleased with the room because it was exactly what we were expecting - Clean and spacious. We... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Anadjib82, Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again to Pacific Regency Hotel Suites! Thank you for staying with us Hospitably yours, The Management of Pacific... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Checking in and out was a challenge, given all booked and paid online didn't expect problems. The staff are generally unfriendly and appear inconvenienced by guest requests. The hotel is comfortable but well worn, needs more attention to day to day maintenance. Experienced plumbing problems that took 2 attempts to rectify. It was only a suggestion by myself to move... More

Was this review helpful? Yes 1
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Teens8776, Thank you for your feedback and sharing with us here on Tripadvisor. We regret to hear about your experience at Pacific Regency Hotel Suites recently. We appreciate your comments which are very important for further improvement. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide... More

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Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#44 Luxury Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 
Number of rooms
283

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