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Pacific Regency Hotel Suites

KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
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Pacific Regency Hotel Suites
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1,253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my second visit in 13 months as my previous visit was good. After checking in to my room, I found there were no Slippers, no Pots and Pans to use with the Cooker and the one Hand Towel was torn and badly frayed the full length on both sides of the Towel, it was no better than a... More 

Was this review helpful? Yes
Beijing Region, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I really enjoyed the location! And in general hotel was good. no complains. Stuff is friendly as well. one complain about all Malaysian hotels that swimming pool closes at 7pm or 9pm. its too disappointing as swimming at night is really relaxing. But if you need hotel close to the PETRONAS tower or Monorail then its a must visit.

Was this review helpful? Yes
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear DojoShaolin, Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. Great to know that you enjoyed our convenient location and warm hospitality from our associates. We look forward to welcoming you again! Hospitably yours, JKumar, General Manager More 

Canberra, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Picked the Pacific Regency because of the reasonable price for big rooms. Rooms are big - make sure you pick from floor 17 and above. Good facilities in room with big bathroom, kitchenette etc. Location of hotel was very good with Petronas Towers, Bukit Bintang (shops etc), within easy walking and the KL Tower right next door. Staff were all... More 

Was this review helpful? Yes
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear David_Maplesden, Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. It is always a pleasure to receive feedback and we are glad you enjoyed our spacious room, convenient location and warm hospitality from our associates. We look forward to welcoming you again. Hospitably yours, JKumar, General Manager More 

Singapore, Singapore
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

For the price that you pay, this hotel is definitely worth the money. Huge space with a connecting kitchen, it is definitely easy on the pockets for huge families. However, the floors were dimly lit with orange lighting, and this poor lighting continues to the rooms. Thus, no matter if you switched on all the available lights, your room would... More 

Was this review helpful? Yes
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear nrdeeyeina, Greetings from Pacific Regency Hotel Suites. Thank you for staying with us and we truly appreciate your feedback, we are glad that you found our room spacious and worth the value. In regards to your comment, perhaps you would find our newly renovated and brightly lit Premier Floor to your liking. We are also in planning process to... More 

Vancouver, Canada
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pros: big room Clean (both the room and bathroom) comfortable bed Right across from the Observation deck (KL Menara) self laundry available in the hotel (although have to buy token cost almost $10 CAD) Cons: a bit far from other places like the twin towers, or the batu cave (although everything is far from batu cave in kuala lumpur) the... More 

Was this review helpful? Yes 1
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Bshafiee, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay at our spacious room. In regards to your comment, as the booking was done via a third party booking services, its just matter of clarifying your booking... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Me and my hubby arrive on the hotel with a warm greeting, they even upgrade our room since our arrival date is my birthday (what a birthday gift indeed). They have a very friendly and helpful staff of which guide us even on our self concept tour around KL up to our trip to the airport. Safe place and location... More 

Was this review helpful? Yes
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Carra B Thank you for sharing your recent experience, I am glad to read that you had a good time on your birthday and enjoyed our services provided by our team of dedicated members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hospitably yours, JKumar, General... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything besides the food provided of the hotel is good , bring some easy cooking food and help yourself in the hotel if possible , they do allow to cook food in the room , every room are equipped with induction cooker , pots, plates and etc. What make me think that the food is bad is because we ordered... More 

Was this review helpful? Yes
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Ricgan0909 Thank you for choosing to stay with us at Pacific Regency Hotel Suites and for highlighting your unpleasant experience with your order and dining experience. Please be assured that your comments have been well noted. I do appreciate all feedback as we are very focused on improving our service, and we wish to improve the experience for all... More 

Hyderabad, India
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Summing up: Safe place, center of city, right infront of KL tower, taxis waiting, pool, nice staff, fast check in. Did not like the first room i got, complained, STAFF gave me another room in no time. Huge room, huge bed, huge bathroom, kitchen, awesome view. So basically u would be glad to stay here !!

Was this review helpful? Yes
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear mahm00d17 Thank you for taking time to share your comments and it's a pleasure to read that you had a good stay with us at Pacific Regency Hotel Suites. It is our mission to delight our guests every time and we are glad you left with pleasant memories. We hope to have the pleasure to welcome you back again... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Cant believe that I only pay for RM200++ for its spacious suite. Strategic location, near to everywhere. Got a good restaurant on top(try the medium rare Sirloin), and nice rooftop bar next to it. Amazing place to chill for a drinks with friends while enjoying the view of KL.

Was this review helpful? Yes 2
PRHSKL, General Manager at Pacific Regency Hotel Suites, responded to this review

Dear Deeixaria Thank you for taking the time to share your experience. We are pleased to read your positive review and glad you had a good stay at Pacific Regency Hotel Suites and delighted to know you had a good time at Cristallo di Luna. We hope to have the pleasure to welcome you back again soon for another pleasant... More 

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Deluxe Suite (50)
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