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All 270 Kuala Lumpur hotels

Carcosa Seri Negara

5.0 of 5 Hotel   |   Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
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Carcosa Seri Negara
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Ranked #47 of 270 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 3 days ago
butterfly0179 Singapore
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76 reviews from our community

Traveler rating
    37
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    12
    6
    5
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We visited Majestic hotel afew weeks ago for afternoon tea and were excited about comparing both places. Location-Carcosa locations is peaceful and relaxing, away from the hustle and bustle. Food- disappointed!! It's not our first time at Carcosa. Scones were like sweet biscuits not proper scones. Creme brûlée was not up to standard the caramel was soft instead of being... More

Was this review helpful? Yes
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Thank you for your feedback. We assure you that this is not our standard and we will make every effort to address the shortfalls and improve our customer experience. We appreciate your constructive comments to help us in our continuous efforts to improve our customer experience and be more successful in everything we do. We hope that you will afford... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nestled in a hollow on a gentle hill overlooking KL is the sublime pre-war house..Now its a hotel with great dining. The hotel is understated...but when you step into the living room nook, you literally step back in time. Cosy chintz covered squishy sofas and luxurious carpets strewn over wooden floors. The picture windows open out to a rolling garden... More

Was this review helpful? Yes
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Thank you for your time writing in this forum. Great to know that you enjoyed the afternoon tea in our Mansion. Looking forward to see you all back in the near future. More

Berlin
Top Contributor
66 reviews 66 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed here to celebrate my wife's birthday in Jan 2014 and regret not to write a short review before. The complete experience was wonderful. We arrived and were welcomed by a butler who prepared High Tea for us on the beautiful terrace. Rooms were huge . If you are a little picky you might think that they have not... More

Was this review helpful? Yes 2
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Dear Sir, thank you for the compliments about our staff and the hotel. Your positive encouragement would definitely spur our team onto greater heights. We greatly appreciate your support and look forward to your return hopefully sometime soon. Best regards. More

Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

I'ts was best Malay afternoon tea i have it in there.i like the "fried noodle serve with "rempeyek and egg. Its remember me in childhood time. The service is gorgeous and the environment its something like in a British colony era. The chef prepared well. Thanks for the food. i will come again whenever i free.

Was this review helpful? Yes 2
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

The team and I are very pleased that you enjoyed your afternoon tea and appreciate that you have shared your experience on this forum. It is wonderful to know that we met or exceeded your expectations and also a privilege to be one of your favourite hotels. Look forward to welcoming you again. More

Perth
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 20, 2014

We took a trip to Carcosa Seri Negara on recommendation for their High Tea and we were not disappointed! The staff were extremely courteous and attentive, the grounds were beautiful and the food was mouth-watering. This place is a peaceful sanctuary in a very busy city. Well worth a visit.

Was this review helpful? Yes 1
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Your feedback on our staff service is much appreciated and I am happy to note that you enjoyed the surrounding views and the food as well. Thank you for taking the time to comment in this well known forum. We all look forward to welcoming you back to Carcosa Seri Negara in the near future. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014 via mobile

It's was a splendid experience having a traditional after tea at the drawing room, last Sunday. They served traditional Malay and English. The service was excellent and very attentive.the teapot was always topped up almost like having a butler to yourself. Fabulous feeling. The only setback I had wanted to try Malay set for tea. Since local delicacies had more... More

Was this review helpful? Yes 1
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

It is delightful to know that you had wonderful experience during your recent visit to Carcosa Seri Negara. We really appreciate that you have shared your experience on this forum. Your feedback is important to us as we use it to evaluate the way we do things and improve our customer experience along the way. Thank you and we all... More

Dundee
Top Contributor
87 reviews 87 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 13, 2014

A group of friends went for the english afternoon tea.....the dining room was lovely and elegant and the table beautifully set up....we had pre booked....we had no choice over the selection...all the food presented was delicious and beautifully presented....however there was an imbalance of sweet items....we would have preferred more savoury items..... the scones were served piping hot with pots... More

Was this review helpful? Yes 2
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Thank you for your time in Carcosa Seri Negara. Great that you all enjoyed the afternoon tea in our Mansion. Looking forward to see you all back in the near future. More

New York City, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2014

We hosted a dinner for 50 people (buffet) in the Dining room at Carcosa Seri Negara a few weeks ago and had a relatively pleasant experience with the exception of one major incident and a couple of minor ones. Here's what didn't turn out well: 1) The hotel ran out of food before all the guests had eaten. As part... More

Was this review helpful? Yes 2
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to bring to my attention the problem you have encountered at our Drawing room. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we assure you that this is not our standard and we will make every effort to address the shortfalls and improve our customer... More

Nottingham, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2014

Probably best to book in advance and avoid weddings, etc. We were there on a quiet afternoon and enjoyed good service and an excellent Afternoon Tea. Very genteel and the building is in a superb setting, evoking life in colonial days.

Was this review helpful? Yes
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 16, 2014

What a serene and beautiful place. We had the malaysian high tea and it was so traditional. The staff were excellent and courteous. I would certainly recommend this place to anyone. You will not be disappointed.

Was this review helpful? Yes
HotelManagerCSN, General Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

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Additional Information about Carcosa Seri Negara

Address: Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Carcosa Seri Negara 5*
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Also Known As:
Carcosa Seri Negara Hotel Kuala Lumpur
Carcosa Seri Negara Kuala Lumpur

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