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All 254 Kuala Lumpur hotels

Carcosa Seri Negara

5.0 of 5 Hotel   |   Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
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Carcosa Seri Negara
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67%
Ranked #70 of 254 hotels in Kuala Lumpur
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Liz O Darlington, United Kingdom
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65 people have reviewed this hotel

Traveler rating
    32
    12
    10
    6
    5
See reviews for
18
18
1
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Darlington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a lovely tranquil place..had evening al a carte meal and it was delicious. The service was excellent nothing was any trouble. We had a tour if the gardens, although it was evening we could see what a lovely place it was. We will definitely stay here next time we visit. If I was getting married this place would be... More

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Stockholm, Sweden
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2014

What an oasis in the midst of K.L! This place exceeded our expectations, which were actually rather high to begin with. Everything tasted great and the service was perfect! We were there on a Monday and it was no problem getting a table.

Was this review helpful? Yes
HotelManagerCSN, General Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

melbourne
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 16, 2014

I went on the recommendation of a friend. Not cheap(87MR inc tax) but a lovely experience of another world. Delicious savoury and sweet treats as well as a bottomless cup of tea- many varieties to chose from. Surroundings are beautiful. A bit tricky to get to. Taxi only way if you don't have a car. Worth it if you can... More

Was this review helpful? Yes
HotelManagerCSN, General Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

New Zealand
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 16, 2014

I dined at Carcosa on Saturday 12 January 2014. We enjoyed an outside (verandah) table where we had a set and some scones, jam and clotted cream. The food was quite good, the setting lovely and we even got to see a wedding during our visit. Each of our party tried a different variety of tea and all were adequately... More

Was this review helpful? Yes
HotelManagerCSN, General Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

Kuala Lumpur, Malaysia
2 reviews
2 of 5 stars Reviewed January 5, 2014

Attended a wedding reception in December 2013. The venue is elegant. Staff were friendly. However, the food was bad and I was fairly disappointed. And it was fairly annoying that champagne was served in a wine glass. Didn't expect this from CSN.

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HotelManagerCSN, General Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to bring to my attention on the food and champagne was served in a wine glass. For your information, for the month of December, we did not receive any negative feedback from the wedding couples or event organizers regarding this matter. I would appreciate if you could contact me directly at 03-2295 0888 in... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 3, 2013

We had a great afternoon tea at Carcosa Sri Negara, the place is easy to find, upon entering the hotel, we were welcomed by a team of friendly staff, ushering us to the sofa ( indoor) reserved table. Food- good selection of tea (served in a pot , hot water refillable). we were allowed to have coffee instead of tea... More

Was this review helpful? Yes 4
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 17, 2013

Called last Friday to book a table for four for afternoon tea on Sunday. They said the reservation was made on my name and took my mobile number. When we arrived to the hotel on Sunday we were not allowed to go in. Security guards said there was a wedding and the hotel was closed to the public! I said... More

Was this review helpful? Yes 2
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to bring to my attention the problem you have encountered at our Drawing room. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we have obviously failed on this occasion. Please accept our apology and extend the same to your family for this shortcoming. Rest assured... More

Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013 via mobile

I lik the place I ve been there twice and was always relaxing nice staff smilling a ready to help.place to take your beloving.go and enjoy the nature all the threes around the property.J'aime l'endroit c'est tres relaxant un lieu presque unique au centre de kuala lumpur avec sa vegetation ses arbres tout autour de la propriete les personnes y... More

Was this review helpful? Yes 1
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

Malaysia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 14, 2013

Called to ask about the Hi-Tea before booking a table for me & my 5 yrs old son, was explained by Mr. Shahril (helpful & knowlwdgeable) that the restaurant was fully booked, he will arrange a balcony table for us and I agreed. Reached there around 2pm, Mr. Shahril greeted us and show us the balcony (but not the exact... More

Was this review helpful? Yes 4
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to bring to my attention the problem you have encountered at our Drawing room. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we have obviously failed on this occasion. Please accept our apology and extend the same to your family for this shortcoming. Rest assured... More

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 9, 2013 via mobile

Tried the range of breakfast selection offered by carcosa (english and continental). I thought the food served were nothing special nor great with the price charged. It is better to go to other hotels for breakfast where there are more choices of food.

Was this review helpful? Yes 4
HotelManagerCSN, General Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to bring to my attention about the pricing for the ala carte English and Continental breakfast at our restaurant. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we have obviously failed on this occasion since we do not have a buffet spread due to our... More

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Additional Information about Carcosa Seri Negara

Also Known As:
Carcosa Seri Negara Hotel Kuala Lumpur
Carcosa Seri Negara Hotel
Carcosa Seri Negara Kuala Lumpur
Address: Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Kuala Lumpur
#49 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Carcosa Seri Negara 5*
Official Description (provided by the hotel):
Carcosa Seri Negara is located at Kuala Lumpur, Malaysia. It offers fully air-conditioned rooms and suites, all of which have television, IDD with access to internet, and espresso coffee and tea making facilities. Some of its amenities include private butler, private bar, and landscaped garden with outdoor seating. While staying here, it is a must for you to try The Veranda Restaurant, which offers a modern interpretation of Malay cuisine. ... more   less 
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