We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 274 Kuala Lumpur hotels

Carcosa Seri Negara

5.0 of 5 Hotel   |   Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
Hotel amenities
Carcosa Seri Negara
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Carcosa Seri Negara to your Saves list
Ranked #61 of 274 Hotels in Kuala Lumpur
A recent review
3 of 5 stars Reviewed September 16, 2014
butterfly0179 Singapore
Write a Review

77 reviews from our community

Traveler rating
    37
    16
    12
    7
    5
See reviews for
20
21
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (11)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (24)
All months
malaysia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 3, 2014

We were at the Carcosa Seri Negara on the invitation of some friends to join them for lunch and to look in on the room that they were to check into later on. This was late September, 2014. We have been to the Carcosa on many occasions before, albeit the last occasion being more than a year ago. We pride... More

Was this review helpful? Yes 1
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Thank you for your comment posted even though you were just the invited guest of the winner of the contest. I believe that the readers of this forum will absolutely not be scared of your comments as all the team members at Carcosa Seri Negara are very committed to total guest satisfaction and excellence. The menu for the winner was... More

Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 16, 2014 via mobile

We visited Majestic hotel afew weeks ago for afternoon tea and were excited about comparing both places. Location-Carcosa locations is peaceful and relaxing, away from the hustle and bustle. Food- disappointed!! It's not our first time at Carcosa. Scones were like sweet biscuits not proper scones. Creme brûlée was not up to standard the caramel was soft instead of being... More

Was this review helpful? Yes 2
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Thank you for your feedback. We assure you that this is not our standard and we will make every effort to address the shortfalls and improve our customer experience. We appreciate your constructive comments to help us in our continuous efforts to improve our customer experience and be more successful in everything we do. We hope that you will afford... More

Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

Nestled in a hollow on a gentle hill overlooking KL is the sublime pre-war house..Now its a hotel with great dining. The hotel is understated...but when you step into the living room nook, you literally step back in time. Cosy chintz covered squishy sofas and luxurious carpets strewn over wooden floors. The picture windows open out to a rolling garden... More

Was this review helpful? Yes
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Thank you for your time writing in this forum. Great to know that you enjoyed the afternoon tea in our Mansion. Looking forward to see you all back in the near future. More

Berlin
Top Contributor
68 reviews 68 reviews
34 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed here to celebrate my wife's birthday in Jan 2014 and regret not to write a short review before. The complete experience was wonderful. We arrived and were welcomed by a butler who prepared High Tea for us on the beautiful terrace. Rooms were huge . If you are a little picky you might think that they have not... More

Was this review helpful? Yes 2
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Dear Sir, thank you for the compliments about our staff and the hotel. Your positive encouragement would definitely spur our team onto greater heights. We greatly appreciate your support and look forward to your return hopefully sometime soon. Best regards. More

Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

I'ts was best Malay afternoon tea i have it in there.i like the "fried noodle serve with "rempeyek and egg. Its remember me in childhood time. The service is gorgeous and the environment its something like in a British colony era. The chef prepared well. Thanks for the food. i will come again whenever i free.

Was this review helpful? Yes 3
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

The team and I are very pleased that you enjoyed your afternoon tea and appreciate that you have shared your experience on this forum. It is wonderful to know that we met or exceeded your expectations and also a privilege to be one of your favourite hotels. Look forward to welcoming you again. More

Perth
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 20, 2014

We took a trip to Carcosa Seri Negara on recommendation for their High Tea and we were not disappointed! The staff were extremely courteous and attentive, the grounds were beautiful and the food was mouth-watering. This place is a peaceful sanctuary in a very busy city. Well worth a visit.

Was this review helpful? Yes 1
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Your feedback on our staff service is much appreciated and I am happy to note that you enjoyed the surrounding views and the food as well. Thank you for taking the time to comment in this well known forum. We all look forward to welcoming you back to Carcosa Seri Negara in the near future. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014 via mobile

It's was a splendid experience having a traditional after tea at the drawing room, last Sunday. They served traditional Malay and English. The service was excellent and very attentive.the teapot was always topped up almost like having a butler to yourself. Fabulous feeling. The only setback I had wanted to try Malay set for tea. Since local delicacies had more... More

Was this review helpful? Yes 1
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

It is delightful to know that you had wonderful experience during your recent visit to Carcosa Seri Negara. We really appreciate that you have shared your experience on this forum. Your feedback is important to us as we use it to evaluate the way we do things and improve our customer experience along the way. Thank you and we all... More

Dundee
Top Contributor
96 reviews 96 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 13, 2014

A group of friends went for the english afternoon tea.....the dining room was lovely and elegant and the table beautifully set up....we had pre booked....we had no choice over the selection...all the food presented was delicious and beautifully presented....however there was an imbalance of sweet items....we would have preferred more savoury items..... the scones were served piping hot with pots... More

Was this review helpful? Yes 2
HotelManagerCSN, Front Office Manager at Carcosa Seri Negara, responded to this review

Thank you for your time in Carcosa Seri Negara. Great that you all enjoyed the afternoon tea in our Mansion. Looking forward to see you all back in the near future. More

New York City, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2014

We hosted a dinner for 50 people (buffet) in the Dining room at Carcosa Seri Negara a few weeks ago and had a relatively pleasant experience with the exception of one major incident and a couple of minor ones. Here's what didn't turn out well: 1) The hotel ran out of food before all the guests had eaten. As part... More

Was this review helpful? Yes 2
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to bring to my attention the problem you have encountered at our Drawing room. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we assure you that this is not our standard and we will make every effort to address the shortfalls and improve our customer... More

Nottingham, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2014

Probably best to book in advance and avoid weddings, etc. We were there on a quiet afternoon and enjoyed good service and an excellent Afternoon Tea. Very genteel and the building is in a superb setting, evoking life in colonial days.

Was this review helpful? Yes
HotelManagerCSN, Manager at Carcosa Seri Negara, responded to this review

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank you for your comments. May I... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Carcosa Seri Negara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carcosa Seri Negara

Address: Taman Tasik Perdana, Kuala Lumpur 50480, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Carcosa Seri Negara 5*
Number of rooms: 5
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, HotelTravel.com, Venere, Prestigia, TripOnline SA, Odigeo, Travelocity, Despegar.com and Tingo so you can book your Carcosa Seri Negara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Carcosa Seri Negara Hotel Kuala Lumpur
Carcosa Seri Negara Kuala Lumpur

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Hotel & grounds (10)
Viewed
Dining (13)
Viewed
Room/suite (12)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Dining (4)
Viewed
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay