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All 264 Kuala Lumpur hotels

PNB Darby Park Hotel

4.0 of 5 Hotel   |   No. 10, Jalan Binjai, Off Jalan Ampang, Kuala Lumpur 50450, Malaysia
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PNB Darby Park Hotel
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67%
Ranked #97 of 264 hotels in Kuala Lumpur
A recent review
4 of 5 stars Reviewed June 24, 2014
Haizan S
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161 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Woodstock, New York
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed June 24, 2014

I stayed at this hotel for 2 nights with 2 friends. It was just awful! It took forever to get checked in. It took forever to get a third bed that we had requested for in advance. It took ages to get anything i.e. extra towels and toiletries since there were three of us as the reservation clearly indicated. The... More

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pnbdarbypark, Public Relations Manager at PNB Darby Park Hotel, responded to this review

Thank you for taking the time to post your comments and highlighting your positive and negative experiences. We hope that your recent experience at PNB Darby Park has not marred your impression of the hotel and that you will avail to us another opportunity to showcase our high standard of services. Please accept our sincere apologies for all the inconvenience... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

Rooms are clean and spacious ... great hospitality coming from each n everyone from the front desk officer to the housekeeping dept...breakfast buffet spread have plenty of choices! Plus point they provide prayer mat in the room for the muslim travellers..

Was this review helpful? Yes 1
pnbdarbypark, Public Relations Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, Thank you so much for the review. You have given us great pleasure to share this with the team. We thank you for giving us an opportunity to welcome you and it's always good to hear our guests enjoy themselves during their stay. Once again, thank you for taking the time to share your stay experience and look... More

Groningen
Top Contributor
131 reviews 131 reviews
78 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 15, 2014

In Kuala Lumpur I usually stay in really good hotels even if they're sometimes dated. But someone recommended this place and I fell for it. Location: about a 15-minute walk from the Twin Towers, but much of the way is along building sites which are destroying the once beautiful KLCC Park. Reception: pleasantly spacious lobby. Check-in rather perfunctory and far... More

Was this review helpful? Yes 1
pnbdarbypark, Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, I came to know about several unpleasant issues you experienced recently. Thank you for putting time off your busy schedule to let us know your views. Please accept our sincere apologies for all the inconvenience caused and we hope these experiences have not marred your impression of the hotel. As your support is important to us, we hope... More

singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 9, 2014

I liked that each room within the apartment had its own bathroom. Cleanliness, however, was an issue. Within a half hour of walking in the apartment, your feet is black with dust and dirt. Kitchen floor was sticky. Even after two rounds of cleaning, vacuuming and mopping, the issue remains. We don't understand how either. Staff were condescending, with attitude... More

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pnbdarbypark, Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your impressions on Trip Advisor. We fully understand the discomfort you encountered as well as your expectations. Your feedback has been shared and the concerned departments debriefed. Rest assured we have taken note of all your challenges and comments and we are looking into them with the departments concerned and... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 8, 2014

Good business hotel close to KLCC. Within walking distance to Twin towers, BUkit Bintang (or short cab) and the Ampang Park LRT around 150m away. Food and restaurant are good. Only downside is that it is dry hotel but there are plenty of watering holes around. Jaya Grocer at Intermark is within easy walking distance if you need to stock... More

Was this review helpful? Yes 1
pnbdarbypark, Public Relations Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, Thank you so much for the review. You have given us great pleasure to share this with the team. We thank you for giving us an opportunity to welcome you and it's always good to hear our guests enjoy themselves during their stay. Once again, thank you for taking the time to share your stay experience and look... More

Medina, Saudi Arabia
1 review
4 of 5 stars Reviewed May 31, 2014

I stayed there in march ... Was right next haji tabung building ... and shopping mall ... Was easy to reach from airport and just 10 min drive from bukeybintang shopping area ... Lifts are only operated by cards ... so its secure ... :D you cannot roam arround in whole hotel ... It was Maghrib time and i went... More

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pnbdarbypark, Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, Firstly, thank you for choosing PNB Darby Park as your preferred accommodation during your visit in Kuala Lumpur. Your comments are indeed valuable as we believe it will help us continuously improve our services. Please accept our sincere apologies for the inconvenience caused and we hope this experience has not marred your impression of the hotel. Rest assured,... More

bandar utama
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 29, 2014

Rooms are spacious and comfy. Excellent location for shopping and food hunting. LRT stations, ATMS are also located nearby. Parking spaces in the basements are rather limited. Drinks served at the coffee house are good and reasonably priced. Lunch at cafe 39 is excellent. With live music.

Was this review helpful? Yes
pnbdarbypark, Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, Thank you so much for your wonderful comments. Your praise and recognitions goes a long way and our team is thrilled to hear such positive feedbacks. We delighted to know that you enjoyed your stay at PNB Darby Park. We surely hope we will have the chance to welcoming you back again. Thank you & best regards. The... More

Berkshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 24, 2014

This was my second stay and the apartments are spacious and well equipped but could do with an update. The security box did not work which was quite concerning. The staff were not as friendly and attentive as at other hotels I stayed at on my recent trip and I had to keep asking for tea at breakfast and it... More

Was this review helpful? Yes
pnbdarbypark, Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, Firstly, thank you for choosing PNB Darby Park as your preferred accommodation during your visit in Kuala Lumpur. Your comments are indeed valuable as we believe it will help us continuously improve our services. Please accept our sincere apologies for the inconvenience caused and we hope this experience has not marred your impression of the hotel. Rest assured,... More

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 22, 2014

I've stayed here on more than a few occasions and it had been a consistently good experience but has definitely got room for improvements in terms of overall comfort and amenities. I would say it just about scrapes through as a four star residence on the regular rooms but the quality jumps up significantly as you upgrade your room. I... More

Was this review helpful? Yes
pnbdarbypark, Manager at PNB Darby Park Hotel, responded to this review

Dear Guests, Thank you for taking the time to post your comments. Your comments are greatly appreciated. We are glad that you enjoyed your stay with us and have taken your suggestions seriously. We look forward to your next visit and please do contact us for any assistance and inquiries. Best regards The Management More

Kerteh, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 9, 2014

Have been staying with this hotel for more than 5 times, but my last stay here was very disappointing. Upon check-in I was told that as the type of room that I booked earlier was full, they upgraded the room for me. Was really excited that I got a larger room. But that was not the case as upon seeing... More

Was this review helpful? Yes 3
pnbdarbypark, Manager at PNB Darby Park Hotel, responded to this review

Dear Guest, We came to know about several unpleasant issues you experienced recently. Thank you for putting time off your busy schedule to let us know your views. Please accept our sincere apologies for all the inconvenience caused and we hope these experiences have not marred your impression of the hotel. As your support is important to us, we hope... More

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Additional Information about PNB Darby Park Hotel

Address: No. 10, Jalan Binjai, Off Jalan Ampang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — PNB Darby Park Hotel 4*
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Also Known As:
Hotel Pnb Darby Park

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#53 Luxury Hotel in Kuala Lumpur
Hotel Class
Number of rooms
225

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