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All 253 Kuala Lumpur hotels

Grand Seasons Hotel

3.5 of 5 Hotel   |   72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
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Ranked #99 of 253 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
NgVH Johor Bahru, Malaysia
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474 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Johor Bahru, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel located just opposite to hosp kuala lumpur, easy to find, near to LRT station, easy to travel in KL to avoid traffic jam. Service is nice but take a bit long to check in. Room is big and clean. I had a dinner in the hotel, indian food buffet with price around RM30/person (after room-in discount), cheap but really... More

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Kota Bharu, Malaysia
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Although this hotel is deemed the tallest in Malaysia, its hotel facilities are ageing and in need of renovation. I stayed there twice and was disappointed that on both occasions, the kettle in the room was not functioning! A number of electrical socket points in the room were not functioning as well. The bathroom was stained. The only plus point... More

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Melaka
Top Contributor
51 reviews 51 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a large hotel situated across the road from the Kuala Lumpur General Hospital. The multi-story parking lot is poorly designed. The entrance is just around a blind corner at the back of the building, and unless you are expecting it you will find yourself having to stop, reverse and turn more sharply to get through the narrow entrance,... More

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Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was here for 2 weeks! The view from the room was spectacular! I was on the 24 th floor. Do ask for the rooms with good views.. As they don't charge extra. I think the wifi is chargeable which is ridiculous. ! But the lady at the reception was kind n I got it free! Staff was courteous ! Helped... More

Was this review helpful? Yes 2
GrandSeasons H, Rooms Division Manager at Grand Seasons Hotel, responded to this review

Dear Ms. Shyamala, Greetings from Grand Seasons Hotel! Thank you for your valuable comment. We are glad and proud that you have enjoy your stay here. We are currently upgrading our lift for better service to our guest in future. Thank You for bearing with us. We look forward to welcome you back to Grand Seasons Hotel soon. Regards, Annie... More

Penang, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First time i selected Grand Seasons, Sad to say, not a very good experience. The male receptionist at counter was scolding another staff in front of hotel guest. The checking in process took longer than expected as they were obviously busy with other guests. The checkin counter is not "big" enough to cater for big check ins and check outs.... More

Was this review helpful? Yes 1
GrandSeasons H, Rooms Division Manager at Grand Seasons Hotel, responded to this review

Hi Ms. Wendy, Greetings from Grand Seasons Hotel, Kuala Lumpur! Thank you for taking the time to share your experience of staying at our Hotel. We are currently upgrading our lifts to provide our guests better service in future. Thank you for bearing with us. Meanwhile, we will seriously look into the associates behavior & the check in process at... More

Tehran, Iran
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel 3 years ago ,it was a decent hotel with good staff so I chose there a gain but it was a mistake.I am quite sure i stayed at least an hour waiting for the lifts to come cause only 2 of them were working!the breakfast had no variety and it was worse than a... More

Was this review helpful? Yes 2
GrandSeasons H, Grand Seasons Hotel at Grand Seasons Hotel, responded to this review

Hi Mr. Jeiran, Greetings from Grand Seasons Hotel, Kuala Lumpur! Thank you for taking the time to share your experience of staying at our Hotel. We are currently upgrading our lifts to provide our guests better service in future. Thank you for bearing with us. We will seriously look into the concierge & breakfast issues mentioned. Mr. Jeiran, we appreciate... More

Tehran, Iran
1 review
4 of 5 stars Reviewed 4 weeks ago

Honestly the overall rate of Grand Season hotel is above normal. It's big, clean, modern with big international restaurant & cafe and the free gym & swimming pool. You can easily access the city's public transportation by just 3 minutes walking to chow kit monorail station. Our just problem is no proper room for 3 persons, they add an extra... More

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GrandSeasons H, Rooms Division Manager at Grand Seasons Hotel, responded to this review

Hi Mr. Ali, Greetings from Grand Seasons Hotel! Thank you for your valuable comment. We are glad and proud that you have enjoy your stay here. We look forward to welcome you back to Grand Seasons Hotel soon. Regards, Annie Cheah More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2014

We had stayed in this hotel for our 2 nights stay in Kuala Lumpur on Feb 2014 to be precise 17th and 18th Feb but had very pathetic experience. First of all being tallest hotel of KL it has only 2 lifts working.. And our room being at 13th floor we have to minimum wait for more than 15 minutes... More

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GrandSeasons H, Rooms Division Manager at Grand Seasons Hotel, responded to this review

Hi Mr. Rishit, Greetings from Grand Seasons Hotel, Kuala Lumpur! Thank you for taking the time to share your experience of staying at our Hotel. We are currently upgrading our lifts to provide our guests better service in the near future. Please bear with us. Complimentary WIFI is available for Deluxe Rooms Category & above. It is also provided in... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2014

Stayed here for 2 nights in Feb 2014. Location is quite good well connected with a walking distsncd from Mono Rail Staion "Chow Kit" which is 4 staions away from Bukit Bintan staion which is hub for all the shoppers. The view from the room is amazing you can see the Petronas Twin Towers also. The main problem I faced... More

Was this review helpful? Yes 1
GrandSeasons H, Rooms Division Manager at Grand Seasons Hotel, responded to this review

Hi Jasdeep, Greetings from Grand Seasons Hotel, Kuala Lumpur! Thank you for taking the time to share your experience of staying at our Hotel. We appreciate your feedback as it motivates us to work towards improving our hotel standards and to live up to your expectations the next time you visit us again. We are upgrading our lifts to provide... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 21, 2014 via mobile

Everything about this hotel is awful, the rooms smell, they are so noisy, you can hear the taps of the other room running in your own room... The lifts don't work, there is a minimum of 15 minutes waiting time to get into a lift, the view is nothing but something that looks like a slum. The buffet breakfast is... More

Was this review helpful? Yes 1
GrandSeasons H, Rooms Division Manager at Grand Seasons Hotel, responded to this review

Hi Mr. Asud, Greetings from Grand Seasons Hotel, Kuala Lumpur! Thank you for taking the time to share your experience of staying at our Hotel. We are upgrading our lifts to provide our guests better service. Thank you for bearing with us. We will seriously look into the rooms defect & breakfast issues mentioned. Mr. Asud, we appreciate your feedback... More

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Additional Information about Grand Seasons Hotel

Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons
Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #99 of 253 hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
Official Description (provided by the hotel):
Officially the tallest hotel in Malaysia, Grand Seasons offers magnificent views of Kuala Lumpur skyline. All our 800 rooms are elegantly furnished with guests' comfort and practicality in mind. Corporate and discerning travellers will appreciate the Seasons Crest Rooms with its dedicated lounge. The hotel offers four Food & Beverage outlet. ... more   less 
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