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Grand Seasons Hotel

72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
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610 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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3 of 5 stars Reviewed 2 days ago NEW

This is the tallest hotel in whole KL but have some oldest amenities. The list most of the time doesnt work and it takes around 20 mins to go to your room if its on the higher floor. The elevator speed is very slow and most of the times only one or two elevator is working. The location of the... More 

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Melbourne
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the grand seasons hotel and truly enjoyed our holiday here. great service by all the staff. very clean hotel. very convenient to use the monorail to go around which is only a few minutes walking distance. lovely meals and the buffet excellent too. the hotel has great views of kl city. will definitely recommend friends and family to... More 

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear ConEle, Thank you for the wonderful comments on the hotel restaurants, accommodation as well as the great service. We are pleased to know that you have utilized the monorail to go around the city from the hotel. We are glad you had a good time; we are really trying to give all our guests a comfortable and enjoyable stay.... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Although advertised as a 4 star hotel, this hotel is more like a 3 star. The receptionist staff were rude and unhelpful. After a long journey the last thing we expected was a dirty room (hair in bathroom, dirty hand towels, bedsheets and duvet). I found the customer service just poor, we had to remind reception to remove a dirty... More 

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Travelers are raving about these Kuala Lumpur hotels

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would recommend a stay at this hotel. The staff are very friendly and helpful. Breakfast has ample choice for vegetarians too. Room size was big with a lovely view and the cleaner did a very good job every day. The pool area looked lovely too. Disadvantages-- *Not very close too much, it is abit out of the main city... More 

Was this review helpful? Yes 2
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Tendulkar London, Thank you for choosing Grand Seasons Hotel, Kuala Lumpur as your preferred hotel during your visit to Kuala Lumpur recently. We are delighted to have you with us. We are very pleased to learn that you enjoyed your stay with us and appreciate your valuable feedbacks. Your comments about the hotel’s wonderful breakfast spread to brighten up... More 

Guwahati, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

AC not working, Room service horrible, many more . was there with my colleagues for 2 nights, God knows how did we spend those nights out there, Will never recommend anyone about this hotel, i was the one who booked the hotel online and so my friends were all angry upon me....

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Bishwajit, We are very disturbed to note of the inconvenience you experienced with our air-conditioning system as ours is a centralized air-conditioning system. We empathize your predicament and fully understand your situation. Rests assured your comments have been highlighted to the relevant party concerned for them to initiate immediate corrective action. At Grand Seasons Hotel Kuala Lumpur, we work... More 

New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

very good hotel . Rooms are very nice and it is within budget also . Indian food is also available. Location is very good . It is in theheart of kualalam pur. in my opnion best hotel for indians in kulalampur.

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Rajnish, The management appreciates all your positive comments, the great view of the Twin Towers from your room. The ideal location of the hotel has easy access to major shopping centres via the LRT and monorial, we are glad you enjoyed the Indian cuisine at the O’las Indian Restaurant. We hope to see you soon. Terry J More 

Indonesia
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a first time I came to Malaysia after visiting many other Asian countries and stayed in 4 to 5 stars hotels, but this hotel marked a hug impression on my mind regarding their customer services, helpful attitude and polite manners even at midnight when I needed their help. Their warm heart and excellent services towards the customer was... More 

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Trinle, Amazing comments on the hotel’s customer service associates, we are so touched that our associates have left an impression of their services for you to always remember us. We are pleased you enjoyed your stay with us; the associates have been notified of all the excellent comments that you have adorned on them which will in return motivate... More 

Chandigarh, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to Kuala Lumpur. Express Check-in. Warm Welcome at the reception. Great Stay, Nice Indian Breakfast to eat. Quite rooms. Just a single drawback is hotel is away from market...... but not a problem take a walk :)

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Jaspreet, Thank you for all the marvelous comments on the hotel accommodation as well as the great view from the room, of the twin towers and the excellent services of the associates. Look forward to welcoming you back to Kuala Lumpur again. Terry J More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Best place to stay in Kuala Lumpur . Easy access to shopping malls and metro etc. Good buffet in the morning and a very comfortable good view room. Would visit his hotel again soon. I recommend this hotel to any who wish to go to Kayla lumpur as it's the best in town

Was this review helpful? Yes
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Aysha Zahran, Your comments are very much appreciated and the associate team really appreciates the matters highlighted. The management appreciates all your positive comments, the great view of the Twin Towers from your room. The ideal location of the hotel has easy access to major shopping centres via the LRT and monorial, we are glad you have fully utilized... More 

Mangalore, India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015

this is one of the best hotels in KL. with stunning foyer and excellent restaurants and a club and a spa, thos place is surely value for money. ask for the petronas facing rooms for awesome view. well maintained hotel. highly recommonded for indians as it has an exclusive indian restaurant

Was this review helpful? Yes
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Docvishwas, Thank you for the wonderful comments on the hotel restaurants, accommodation as well as the entertainment outlets at the hotel. We are glad you enjoyed the great view from the room of the twin towers. We are delighted to know that you enjoyed the authentic Indian cuisine at the O’las Indian Restaurant and thank you for promoting to... More 

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