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All 268 Kuala Lumpur hotels

Grand Seasons Hotel

3.5 of 5 Hotel   |   72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
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Ranked #127 of 268 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
Hemant01 Pune
  • Reviews (506)
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506 people have reviewed this hotel

Traveler rating
    54
    208
    126
    57
    61
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Pune
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very well located with a Mono Rail station at walking distance. The hotel ,eventhough in the category of Budget Hotels,has very spacious rooms & toilet. The Breakfast Buffet too was very sumptious with a great spread.The rooms at the front of the hotel on the east side have a great view of KL Tower & the Twin... More

Was this review helpful? Yes 1
Bangalore, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this for 2 nights while on a family vacation to Malaysia and Singapore. Its a decent hotel. Staff is courteous. Rooms were clean. Food (Specially Malaysian foods) was awesome. Breakfast spread was good. They don't let you fill bottles in the restaurant and insist on buying which is only downside I saw. We got a room facing twin... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Amber Nilabh, Fabulous comment on the hotel accommodations as well as the location, especially walking distance to the various transport systems. I am so glad you enjoyed the Malaysian cuisine, breakfast spread and we believe we have one of the best buffet spreads. Glad you appreciated the pool and the toddler’s pool for your kid. We greatly appreciate your... More

Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Horrible and Disgusting – low 2star hotel My husband and I travel the world and this would have to be the dirtiest and the most unprofessional hotel that we have ever stayed at. We had three nights in KL after looking on wotif (secret deal) and seeing that it was a 4star hotel we made the decision to book it.... More

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I visited KL in June 2014 for 4 days. Unfortunately I stayed in Grand Season for 3 days. Having traveled a lot & stayed in quite a few hotels till date I can vouch for the fact that this is the worst hotel I have ever stayed in. The list is endless but to give you an idea 1) AC... More

Was this review helpful? Yes 4
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Vivek, Thank you for taking the time to share your experience staying at our Hotel. We have checked on you’re the remarks and all the necessary rectifications were done progressively by the associates. A deposit of RM100 was collected upon check in and RM119 for F&B bill was utilized. Reception sent message to top up your deposit to settle... More

Haarlem, The Netherlands
Top Contributor
66 reviews 66 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed 4 nights in this very Grand hotel which is a bit run down and we had to wait too long for the elevators. Only two were functioning properly and as there were many guests this was causing long delays. The rooms are big but there was a smoke smell in mine. Food is nice and the staff are... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Tanja V, Your comments are very much appreciated and the associate team really appreciates the time you have taken to highlight these matters. We have currently two new high speed lifts installed and the rest will be operational in stages, we are really sorry for the inconvenience caused during your stay. We advise you to book rooms on the... More

Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at Grand Season in mid June and have stayed here over 10 times, the service, the staff is fantastic. Fantastic breakfast and caters to all cuisines. The gym and swimming pool is excellent and the sauna has been refurbished. The reception staff and concierge are very helpful, I would like a special mention of Ms Cheah who does a... More

Was this review helpful? Yes 2
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Rocky Hughes, Great review, thank you very much. We greatly appreciate your positive comments on the associates’ service and location . I am so glad you enjoyed the breakfast spread and we believe we have one of the best breakfast spreads. We have also congratulated Ms. Cheah on her great service in assisting you. Please do spread the kind... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was great. The staff were very friendly and extremely accommodating. The cost was brilliant and the breakfast was fantastic. I had a very large room and bed. No complaints really. Will visit soon.

Was this review helpful? Yes 2
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Omar, Great review, thank you very much. I am so glad you enjoyed the breakfast spread and especially your large room at a reasonable price. They are very much appreciated by the associate team who do value your feedback. Look forward to welcoming you back again! Terry J More

Bratislava, Slovakia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have spent two nights in this hotel during my trip in south-east Asia and was one of the best hotels. Very nice room, perfect view and amazing lunch buffet/buffet breakfast! I would appreciate wifi free of charge, but what can I do :) I have paid 30 ringgit for 24 hours access and the signal was not stable. One... More

Was this review helpful? Yes 2
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Nikoleta B, Thank you for all the positive comments, they are very much appreciated and the associate team really appreciate the time you have taken to highlight on the excellent food you enjoyed during your stay. On your next trip please book the Crest Rooms you will enjoy complimentary usage of wifi and all the others benefits. On another... More

Coimbatore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 18, 2014

Rooms were Good but Staffs t ofCould be more trained and mannered. Most horrible was the lift of the Hotel. It Sucks u have to wait for 15 min to go to ur floor. View was superb from my room , petronas towers was visible from my bed. food was ok in the Indian Restaurant, Buffet was not so good... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear SSDhal, Greetings from Grand Seasons Hotel, Kuala Lumpur! We appreciate your feedback as it motivates us to work towards improving our hotel standards. We apologize for the lifts, as we were upgrading them during your stay, we have currently upgraded two our lifts with high speed service for our guest. The management has been notified on this matter thank... More

Surat, Gujarat, India
Contributor
19 reviews 19 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 12, 2014

I had a chance to stay at this hotel for a very brief period of time. Very decent hotel with a very good location. Rooms are nice, neat and clean. Equipped as standard star rated hotel rooms. Had a breakfast in the hotel restaurant and it was good. All in all very good hotel.

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Samir, I am so glad you appreciated the clean room and especially the great location of the hotel . Thank you for your compliments on the associates, we are glad you enjoyed the breakfast spread. It means a lot to the associate team, especially if they have made that additional effort to please the guest. We are trying to... More

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Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
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Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Officially the tallest hotel in Malaysia, Grand Seasons offers magnificent views of Kuala Lumpur skyline. All our 800 rooms are elegantly furnished with guests' comfort and practicality in mind. Corporate and discerning travellers will appreciate the Seasons Crest Rooms with its dedicated lounge. The hotel offers four Food & Beverage outlet. ... more   less 
Number of rooms
800

Questions & Answers

Questions? Get answers from Grand Seasons Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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