We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 272 Kuala Lumpur hotels

Grand Seasons Hotel

3.5 of 5 Hotel   |   72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Hotel amenities
Grand Seasons Hotel
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Grand Seasons Hotel to your Saves list
54%
Ranked #128 of 272 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Vishal G
Write a Review

529 reviews from our community

Traveler rating
    56
    218
    130
    62
    63
See reviews for
150
148
23
86
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (529)
  • Mar-May only
    (110)
  • Jun-Aug only
    (158)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (115)
All months
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Superb view of KL Towers from the room. Excellent food. Monorail station nearby which makes going to shopping places real easy. Plus the hotel has a small convenience store where you can also do currency conversion on cheaper rate than outside.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed there for the second time n got a surprise call from the manager. He apologies for the bad experience I had during my first stay n he assures me that they r working to improve their customer service. With such positive attitude from management I would say thumbs up for the effort.

Was this review helpful? Yes
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Mesystems, Thank you very much on your review comments they are very much appreciated by the associate team who do value the feedback. We greatly appreciate your positive comments on the positive attitude from the managers. Our associates have been notified on all your positive comments. Please try out our Seasons Crest rooms on your next visit. We are... More

Brighton and Hove, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I got this as a wotif mystery deal and was scared after reading all the other comments. The room was clean, modern and spacious with the most amazing views. The staff were polite and friendly. They let us check in at 9am for no additional cost. The facilities are all clean and nice. The buffet dinner was nice and pretty... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Aliwhee, Amazing comments on the hotel accommodations as well as the great view from the room, especially politeness of the associates. I am so glad you enjoyed the delicious food our chef’s really do an awesome job and we believe we have one of the best breakfast. Look forward to welcoming you back to Kuala Lumpur and to enjoy... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very good compare to the price, the location is very good, the staff are friendly and supportive, they also provide shuttle service to Bukit Bintang and KLCC , breakfast was also very nice. Rooms are very spacious, they also provide free wi-fi in their superior rooms not in the delux rooms, the reception guy itself offered me... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Amwar K, Great review thank you very much. We greatly appreciate your positive comments on the associates’ service, great view from the room, location and the wonderful breakfast. I am so glad you utilized and enjoyed the shuttle service provided to KLCC and Bukit Bintang for your shopping spree. Please do spread the kind and supportive words regarding your... More

Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stay there for a meeting from 17 - 19 Sept. The rooms needs a refurbishment badly and only 2 lifts were working to cater for so many guest. Long wait coming in morning and going up in the evening. The food choices at the buffet line in Seasons cafe seems to be getting less from the last time I stayed... More

Was this review helpful? Yes 3
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Chookyan31, Thank you for all the comments, they are very much appreciated and the associate team really appreciates the time you have taken to highlight certain issues. We have checked on your comments and we are really sorry about the renovation work that one of our tenants at the lower level, was carrying out during your meeting. Our tenant... More

Alor Setar, Kedah, Malaysia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I chose this hotel because I had to attend a talk being held there. I was disappointed by the terrible service: 1) Wifi is not complimentary! Even cheap hotels in Kedah and Kelantan provide free wifi. Didn't feel like a 4 stars hotel to me. 2)And guess what! Breakfast is also not complimentary. 3)Two of their sockets do not work... More

Was this review helpful? Yes 3
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Atiya85, Thank you for all the comments; we would certainly like to clarify all issues with you. Room booking are very specific with or without breakfast as the cost varies in any hotel and on your next trip we advise you to book the Crest Rooms you will enjoy complimentary usage of wifi and all the others benefits. We... More

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I bought a one night room through AGODA and really enjoyed it. Kudos to reception staff. Their were very friendly and helpful. The bed was very comfortable.. I loved eveything about it.. The hotel was also undergoing some renovation but its okay.

Was this review helpful? Yes
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear FJ _87, Great review thank you very much. We greatly appreciate your positive comments on the associates’ service, location and the cleanliness of the room. I am so glad you enjoyed your stay despite the renovation work at the lift area. Please do spread the kind and supportive words regarding your stay. They are very much appreciated by the... More

Howrah, West Bengal, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel for 2 nights... Our superior room was at 19th Floor.. Room was good, clean.. Toilet was also very clean.. The hotel is very close to Chow kit Monorail station.. If the hotel was in Bukit Bintang area, then it'll be better.. Whatever we took our breakfasts in Season's Cafe.. there was a wide selection of... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Rajen Moitra, Great review thank you very much. We greatly appreciate your positive comments on the associates’ service, location and the cleanliness of the room. I am so glad you enjoyed the breakfast, international and local spread and we believe we have one of the best breakfast. Please do spread the kind and supportive words regarding your stay. They... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Came to this hotel for 3 nights. At first when we got to the entrance I was like wowwwww what a nice hotel!!! The moment we got to the check in desk.. That's why it all started!!! That guy Erik had the worst customer service still ever!!! We had booked two rooms, we had our booking paper with the confirmation... More

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I traveled with family to KL twice last year and stayed at this hotel. Location is convenient near one of the train stations. Room are adequately spacious. A pool and children play area is located at one of the upper floors and can be used by guests during designated timing. Ask for the upper floor room with the view of... More

Was this review helpful? Yes
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Nilesh Dongre, Wonderful comment on your second visit to the hotel on the Indian breakfast as well as the location, especially the walking distance to the monorail station and the easy access bus terminal to Genting Highlands. Glad you appreciated the view of the city skyline from your room especially the Twin Towers and enjoyed the luxury of space... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Seasons Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
Number of rooms: 800
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Booking.com, Asiatravel.com Holdings, Expedia, Priceline, AsiaRooms, Despegar.com, HotelTravel.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Grand Seasons Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons

236 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (211)
Viewed
Hotel & grounds (45)
Viewed
Room/suite (46)
Viewed
Pool/beach area (5)
Viewed
Dining (6)
Viewed
View from room (24)
Viewed
Bathroom (7)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Business center/function rooms (3)
Viewed
Dining (4)
Viewed
Room/suite (9)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay