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Grand Seasons Hotel

72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
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Grand Seasons Hotel
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618 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (618)
  • Mar-May only
    (136)
  • Jun-Aug only
    (178)
  • Sep-Nov only
    (160)
  • Dec-Feb only
    (144)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed today NEW

Short 1 day family stay...1st impression was good..lobby looks good as 5 star hotel but once you stand in the check in counter you feel the other way..super slow check in process and when I reach my turn up he from officer said there is no rooms as per my request..I clearly requested for a connecting room during booking and... More 

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Bangkok, Thailand
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed today NEW

My wedding reception was held at the Grand Seasons Hotel and I was impressed with every aspect of it. I arrived at the hotel 30 minutes prior to my entrance so I was directed to a waiting room (with comfortable couches, tea and snacks) to unwind prior to entering the ballroom, which I appreciated. They did a beautiful table set... More 

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London, United Kingdom
Level Contributor
525 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 358 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came here for the buffet which was absolutely massive and extremely delicious. There was a huge selection of Malay food including Chinese and Indian. The meat was all well cooked and the lamb barbecue very tender. There is also a large chocolate fountain mmmmmm!

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear guest, Thank you so much for highlighting on our Ramadan Buffet spread at the Grand Ballroom. We have this Ramadan Buffet spread annually and the food spread is very extensive, the chocolate fountain, tender roast lamb you enjoyed is our signature item for the buffet. Thank you, hope you come again next year to patronize this exclusive spread. Terry... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large hotel near the city center (20 minutes walk to petronas towers). There is a great pool. Good choice of food for breakfast. When we were staying in the hotel there were only two working elevators and it's quite a problem for a hotel with 30+ floors. Air conditioner is working while you are out, and it was too cold... More 

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear SmallGreenAlien, We are glad you enjoyed the great breakfast and the pool. We are pleased to know that you actually walked to the Petronas Towers within twenty minutes. We are pleased you enjoyed your stay and the great service given by our associates, we are very sorry about the elevator service during your stay. We have six new elevators... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel from 1st July to 3 rd July 2015. The view was amazing. We can see twin towers and KL towers from the room. The room size was good for two persons. However the main issue is that the toilet was not clean. The bathtub was broken in some places which does not look good at... More 

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear 550ananyas, We are glad you enjoyed the great view from the room of the city skyline. We are pleased to know that the room was spacious enough for both of you. We are very sorry about the room given to you, as the toilet cleanliness and the amenities kit was not up to your expectations. In future please book... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The hotel room were not clean had to ask for an upgrade which was given the next day. The hotel indian restaurant were empty at dinner time without anyone to answer. The only good thing was the air conditioning. Had a harrowing time. Avoid this place.

Was this review helpful? Yes 2
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Sahil K, We are very sorry about the room given to you, as the cleanliness was not up to your expectations. The operational hour of the O’las Indian Restaurant is from 7.00pm - 10.30pm and the Chefs are always present at the restaurant. In future please book the Crest Room which comes with complimentary wifi and better amenities. We... More 

Travelers are raving about these Kuala Lumpur hotels

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Despite the fact/hype of 1 of the tallest hotel building in KL, i experienced some bitter experiences staying at this hotel.Others may find it a bit contradictory but this is my frank feedback. Everything looks big but thumbs down to the maintenance, cleanness, service & extremely disappointed to see utter chaos everywhere. the moment i entered the hotel, felt like... More 

Was this review helpful? Yes 3
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Kamal S, Your comments are very much appreciated and the associate team really appreciates the matters highlighted. The management appreciates all your comments and great attention has been given to the matters highlighted. We are very sorry about the crowd during breakfast as our occupancy was high during the duration of your stay. We are always trying to give... More 

Shiraz, Iran
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It s one the tallest hotel in KL with amazing view and easy access to public transportation systems. the rooms of hotel are spacious with good facilities but not very new and luxury. our first room had some ceiling leakage with bad view and we asked to change that and the reception change it very fast. our second room had... More 

Was this review helpful? Yes 2
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Ji Irani, We are glad you enjoyed the great view from the room of the city skyline. We are pleased to know that you utilized the monorail to go around the city from the hotel. We are pleased you enjoyed your stay and the great service given by our associates, we are very sorry about the earlier room given... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

This is the tallest hotel in whole KL but have some oldest amenities. The list most of the time doesnt work and it takes around 20 mins to go to your room if its on the higher floor. The elevator speed is very slow and most of the times only one or two elevator is working. The location of the... More 

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Jasdeep, Your comments are very much appreciated and the associate team really appreciates the matters highlighted. The management appreciates all your positive comments, the ideal location of the hotel has easy access to major shopping centre’s via the LRT and monorail, we are glad you have fully utilized the facilities. Our lifts are in full operation now as during... More 

Melbourne
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 17, 2015 via mobile

Stayed at the grand seasons hotel and truly enjoyed our holiday here. great service by all the staff. very clean hotel. very convenient to use the monorail to go around which is only a few minutes walking distance. lovely meals and the buffet excellent too. the hotel has great views of kl city. will definitely recommend friends and family to... More 

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear ConEle, Thank you for the wonderful comments on the hotel restaurants, accommodation as well as the great service. We are pleased to know that you have utilized the monorail to go around the city from the hotel. We are glad you had a good time; we are really trying to give all our guests a comfortable and enjoyable stay.... More 

Hotel Review Summarization

What travelers say

  • Chow kit(7)
  • Monorail station(6)
  • Very good(6)
  • Petronas towers(4)
  • Room service(4)
  • Indian restaurant(3)
Questions? Get answers from hotel staff and past guests. Ask a question

761 photos of this hotel

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View from room (36)
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Hotel & grounds (57)
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Room/suite (77)
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Bathroom (15)
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Dining (12)
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Pool/beach area (9)
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Business center/function rooms (1)
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Other (83)

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Adults Pool (34)
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Amenities (92)
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Children's Pool (4)
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Deluxe Room (43)
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Junior Suite (56)
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Restaurants and Bars (71)
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Seasons Crest Room (40)
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The Hotel (105)

Management photos: Courtesy of the property manager

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Business center/function rooms (3)
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Dining (4)
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Room/suite (9)
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Pool/beach area (2)
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Hotel & grounds (5)
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Other (3)
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