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All 271 Kuala Lumpur hotels

Grand Seasons Hotel

3.5 of 5 Hotel   |   72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
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Grand Seasons Hotel
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Ranked #129 of 271 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 3 days ago
Mohd F
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524 reviews from our community

Traveler rating
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    61
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alor Setar, Kedah, Malaysia
1 review
2 of 5 stars Reviewed 2 days ago NEW

I chose this hotel because I had to attend a talk being held there. I was disappointed by the terrible service: 1) Wifi is not complimentary! Even cheap hotels in Kedah and Kelantan provide free wifi. Didn't feel like a 4 stars hotel to me. 2)And guess what! Breakfast is also not complimentary. 3)Two of their sockets do not work... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Friends and I stayed for 2 nights and here are the good and bad stuffs: 1- took a good 15 minutes to check in.. That guy Eriq has the worst customer service ever! He couldn't find our reservation through booking.com even if we had our papers printed out. Now instead of telling us what will be done even if he... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

I bought a one night room through AGODA and really enjoyed it. Kudos to reception staff. Their were very friendly and helpful. The bed was very comfortable.. I loved eveything about it.. The hotel was also undergoing some renovation but its okay.

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Howrah, West Bengal, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the hotel for 2 nights... Our superior room was at 19th Floor.. Room was good, clean.. Toilet was also very clean.. The hotel is very close to Chow kit Monorail station.. If the hotel was in Bukit Bintang area, then it'll be better.. Whatever we took our breakfasts in Season's Cafe.. there was a wide selection of... More

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Rajen Moitra, Great review thank you very much. We greatly appreciate your positive comments on the associates’ service, location and the cleanliness of the room. I am so glad you enjoyed the breakfast, international and local spread and we believe we have one of the best breakfast. Please do spread the kind and supportive words regarding your stay. They... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Came to this hotel for 3 nights. At first when we got to the entrance I was like wowwwww what a nice hotel!!! The moment we got to the check in desk.. That's why it all started!!! That guy Erik had the worst customer service still ever!!! We had booked two rooms, we had our booking paper with the confirmation... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I traveled with family to KL twice last year and stayed at this hotel. Location is convenient near one of the train stations. Room are adequately spacious. A pool and children play area is located at one of the upper floors and can be used by guests during designated timing. Ask for the upper floor room with the view of... More

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Nilesh Dongre, Wonderful comment on your second visit to the hotel on the Indian breakfast as well as the location, especially the walking distance to the monorail station and the easy access bus terminal to Genting Highlands. Glad you appreciated the view of the city skyline from your room especially the Twin Towers and enjoyed the luxury of space... More

Penang Island, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Just recently revisited this hotel after 3 years ago last visit. Whenever have to attend course around jalan pahang, thus would be my favourite hotel. However, during this last visit, some problems i encounter... First, the hotel breakfast was disappointed me. I was arranged to indian cuisine for my breakfast. Initially i thought my breakfast package was under indian cuisine.... More

Was this review helpful? Yes 2
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Nullspecial, Thank you very much on your positive comments on the speedy checking in, the great location having easy access to the LRT station and the prompt maintenance service. We are very sorry over the breakfast confusion, we advice you in future to clarify the matter with the manager on duty. Please book on your next visit our Seasons... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great value hotel with acceptable rate but breakfast was not good at all! some of the facility of hotel need a upgrade specially their lift as you have to always quee up and get inside the lift with lots of difficulties.

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Dfiroozian, Thank you for all the positive comments, on the rates and excellent view of the city skyline especially the Twin Towers from the higher floors. We have currently four new high speed lifts installed, we are really sorry for the inconvenience caused during your stay. The chefs have been notified on your comments on the breakfast; they will... More

Kuching, Malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights with my wife. Check in was quite fast. Our room are clean and big. Breakfast was good. Wifi is free for one user and valid for 24 hours. That was very embarassing for the price we paid for. Even small budget hotels offers free wifi for your wholestay. There is only 2 elevator working and we... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Alexa Sim, Amazing comments on the hotel accommodations, fast checking in, as well as the great breakfast, thank you enjoyed. We have currently four new high speed lifts installed, we are really sorry for the inconvenience caused during your stay. We have also given our associates a stern warning to be silent upon cleaning the rooms and on your... More

chennai
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were a family of 7 and we stayed at your hotel from 26.08.14 to 31.08.14.It was a very bad experience since the rooms were in a very bad condition and filthy.The bathrooms had fungus and there were a lot of maintenance issues.As per the web site Wi-Fi is free but we had to pay for it. We stayed for... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Rita A, Thank you very much on your review comments they are very much appreciated by the associate team who do value the feedback. We greatly appreciate your comments on the Indian cuisine at the O’las Indian Restaurant, we have notified our chefs. Our associates have been notified on all your comments in the room and we have rectified... More

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Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
Number of rooms: 800
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Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons

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