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All 266 Kuala Lumpur hotels

Grand Seasons Hotel

3.5 of 5 Hotel   |   72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
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Grand Seasons Hotel
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55%
Ranked #120 of 266 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed yesterday
Omarm69 London, United Kingdom
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499 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel was great. The staff were very friendly and extremely accommodating. The cost was brilliant and the breakfast was fantastic. I had a very large room and bed. No complaints really. Will visit soon.

Was this review helpful? Yes
Bratislava, Slovakia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have spent two nights in this hotel during my trip in south-east Asia and was one of the best hotels. Very nice room, perfect view and amazing lunch buffet/buffet breakfast! I would appreciate wifi free of charge, but what can I do :) I have paid 30 ringgit for 24 hours access and the signal was not stable. One... More

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Nikoleta B, Thank you for all the positive comments, they are very much appreciated and the associate team really appreciate the time you have taken to highlight on the excellent food you enjoyed during your stay. On your next trip please book the Crest Rooms you will enjoy complimentary usage of wifi and all the others benefits. On another... More

Coimbatore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms were Good but Staffs t ofCould be more trained and mannered. Most horrible was the lift of the Hotel. It Sucks u have to wait for 15 min to go to ur floor. View was superb from my room , petronas towers was visible from my bed. food was ok in the Indian Restaurant, Buffet was not so good... More

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Surat, Gujarat, India
Contributor
18 reviews 18 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a chance to stay at this hotel for a very brief period of time. Very decent hotel with a very good location. Rooms are nice, neat and clean. Equipped as standard star rated hotel rooms. Had a breakfast in the hotel restaurant and it was good. All in all very good hotel.

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GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Samir, I am so glad you appreciated the clean room and especially the great location of the hotel . Thank you for your compliments on the associates, we are glad you enjoyed the breakfast spread. It means a lot to the associate team, especially if they have made that additional effort to please the guest. We are trying to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Great room size and convenient location. However the staff attitude is horrible. Made me wait for a good five minutes at check-in while the staff is chatting on the phone n going on about her holiday. Out of the six lifts in the hotel only one was working that day so u can imagine the wait. Wouldn't recommend this hotel... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Mesystems, Thank you for taking time sharing your experience at our hotel. We always strive to do our best for our guests. We have taken stern action against the staff concern, our heartfelt apologies. My associates have met up with you on your second visit to our hotel and have personally attended to you to clarify on this matter.... More

Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There isn't anything exceptional about this hotel, but it is located significantly near Chow kit monorail station and is good value for money. The rooms are pretty clean and staff is very friendly. There isn't any great view except a far off view of KL towers from the window. But that i guess is a view from most of the... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Samsain, I am so glad you appreciated the clean room and especially the great location of the hotel having access via monorail. The view of the twin Towers from your room is actually a great view not to missed at night and not all the hotels in KL have this view. Thank you for your compliments on the associates... More

Dubai, United Arab Emirates
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

good hotel with good value and good location (near monorail Chow kit station).and very good breakfast.nice gym but small pool.receptionist was a little slow.the rooms was well-furnitured and clean but have no slippers!!!

Was this review helpful? Yes 5
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Shahab, Great review thank you very much. We greatly appreciate your positive comments on the great breakfast, location and the room furbishing. I am so glad you enjoyed the breakfast spread and our breakfast spread has international and local items. As for the slippers in the rooms you, it will be sent to you upon request. Please do spread... More

Tehran, Iran
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With this price I think this is one of your best choices in KL. 1st night they gave us a twin room which faced at the back of the hotel and the view was very bad. But the very polite and good receptionist (Mr. Kelvin) promised to change my room after 1 night,and he did. So I got the Petronas... More

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Pejman, Thank you very much on your review comments they are very much appreciated by the associate team who do value the feedback especially the housekeeping and maintenance staff. We greatly appreciate your positive comments on the rooms, valve for money and the excellent view of the Twin Towers. We have currently two new high speed lifts installed, we... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I choose here because travel agency said that it is in city center but u cant expect that center,it wasnt in clean area and the hotel was very old.even the blanket in the room was awful .the breakfast was very poor and u didnt have any choice in one centense i never go there

Was this review helpful? Yes 1
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Nazi N, Thank you for your comments; the housekeeping departmental has made the necessary changes in the room. Please book for Crest Rooms in the future, we are sorry about your travel agents advice. We are really trying to give all our guests a comfortable and enjoyable stay. We look forward to welcoming you back to the hotel! More

Stockport, United Kingdom
Top Contributor
96 reviews 96 reviews
62 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms here are in need of refurbishment, bathrooms especially, the toilet water is constantly yellow I think due to bad plumbing the tiles have mould around them and the shower head is rusty. my lights keep tripping out , I have to replace the room card to get them on again. if you like authentic KL then the location... More

Was this review helpful? Yes
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Russellh, Thank you very much on your review comments they are very much appreciated by the associate team who do value the feedback. We greatly appreciate your positive comments on the Indian cuisine which you’re enjoyed at the O’las Indian Restaurant, we have notified our chefs. Our associates have been notified on all your comments in the room and... More

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Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
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Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons

232 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Officially the tallest hotel in Malaysia, Grand Seasons offers magnificent views of Kuala Lumpur skyline. All our 800 rooms are elegantly furnished with guests' comfort and practicality in mind. Corporate and discerning travellers will appreciate the Seasons Crest Rooms with its dedicated lounge. The hotel offers four Food & Beverage outlet. ... more   less 
Number of rooms
800

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