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Hotel Maya Kuala Lumpur

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138 Jalan Ampang, Kuala Lumpur 50450, Malaysia
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1,233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1233)
  • Mar-May only
    (289)
  • Jun-Aug only
    (382)
  • Sep-Nov only
    (287)
  • Dec-Feb only
    (275)
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Chur, Switzerland
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed today NEW

This may have been a five star hotel a few years back. But not anymore. The facility is pretty run down. Nevertheless we enjoined our two nights stay - we got upgraded to a junior suite - clean but the bathroom has seen better days. Just not up to five star standards anymore and the tube TV is a No-Go.... More 

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Oxford, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

In its heyday I could see why it was rated a 5 star hotel. But no more! The hotel, like the majority of the staff, is tired and in desperate need of a facelift alongside a serious dose of enthusiasm and passion. The hotel is too vast to be a boutique and didn't exude luxury. On entering my junior suite,... More 

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Koh Samui
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

About 10' drive from KL central (which means easy to get there from the airport) and near klcc and other malls , this hotel is in very good location . Close to embassies as well. Breakfast was good and staff helpful. Check in/out fast and easy. That was my 2nd stay and the reason I give 3 stars. First time... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located convenientely close to KLCC, but it could be tricky to find a restaurant close by. The hotel design is very modern, a bit unusual. The room was nice, big and clean (i got a view on a cemetery...) the breakfast buffet ok. I reccomand this hotel.

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London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Requested a room over looking the KL towers but my view was of cranes and building work. No double glazing on windows so asked to be moved. A main road to cross over in order to catch the sight seeing bus. Would hate to do that with children! Upgraded to a much bigger and quieter room which was key for... More 

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Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

location is fantastic, rooms are big with view on the towers but the architect needs to rethink this place lifts should be in glass or at least display a hotel logo breakfast is just ok, nothing outstanding, never heard of hot Belgian waffles or eggs benedict? I also appreciate my cappuccino coming fast and not too hot the lobby is... More 

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Suva, Fiji
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Location is good on paper, right next to the Petronas Towers. However, be warned that there is construction going on which affects the hotel with 24h noise particularly in rooms facing the towers, and the view. A new building is being erected between the hotel and the Towers which blocks the view from one of the Towers. We checked in... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been there stayed there several times, about 10-15 min walk form KLCC, 5-10 min walk from the Mono rail station. Very big room with big & comfortable sofa, two air conditioners convenient for temperature adjustment. Room very clean and staff very kind. The parking very big, but I always do not know how to operate the movable steel... More 

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London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located only 200m from the towers. Restaurant food was good. Sky bar had good views of the towers (except for the construction cranes). Staff were both friendly and helpful. Places of interest are a bit spread out around Kuala Lumpur so I would recommend a city tour (Tower visit, Bird Park, Palace, Heritage square, mosque etc). There are many shopping... More 

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Kuala Lumpur, Malaysia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It is difficult for me to give this a poor rating, there are a few areas they excel such as the food quality for its price. The promotion price tempted us to spend a few nights there given they had quite good ratings before. The room we checked into is quite run down, the first impression wasn't great, the air... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Twin tower(15)
  • Petronas Towers(14)
  • Sky lounge(14)
  • Very good(8)
  • Junior suite(8)
  • Very nice(3)
  • Hydrotherapy pool(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (10)
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Room/suite (7)
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Dining (5)
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Other (8)
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