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All 268 Kuala Lumpur hotels

Renaissance Kuala Lumpur Hotel

4.5 of 5 Hotel   |   Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
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Ranked #29 of 268 hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
bktours Reston, Virginia
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1,935 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
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English first
Reston, Virginia
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good for a conference or to shop and sightsee in town. Hotel has seen better days. For a Renaissance this one is old and wearing. Restaurants differ in quality. Breakfast is excellent. Service during the day in the other restaurants is horrible and unprofessional. Best to leave the hotel and go to Petronas Tower. Other than restaurants, the staff is... More

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Senior Contributor
29 reviews 29 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed for 2 nights at the East Wing with PETRONAS Tower view. It is very beautiful at night to look at the tower from the room on 20th floor. It is better and more economical to take a taxi from airport (KLIA2) to hotel if you travel with 2 or more people, cost about RM60 (including toll) which takes... More

Was this review helpful? Yes 1
Warragul, Victoria, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After visiting KL numerous times over the past ten years and always staying at the Dorsett Regency, we decided to give the Renaissance Hotel a try and we are glad we did it was a delightful stay. Check in was swift on arrival at 6.00pm, we had pre booked a deluxe room in the west wing & on checking in... More

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Hong Kong, China
Top Contributor
204 reviews 204 reviews
67 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for a conference and found the hotel to be very good value. Service is excellent, the public areas are quite "grand", the conference facilities are good, the conference catering is very good (especially the desserts!), the restaurants are good and good value, the pool is huge, the gym is well stocked and the rooms are large. If... More

Was this review helpful? Yes 1
Newcastle, Australia
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed two days at Renaissance, and from the time we were picked up from the airport till we left we were treated royalty or movie stars. Nothing was a problem. All staff were very helpful. Food was good. Breakfast to the room was special coming on a trolley like the movies. Would stay here again in a heart beat.

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Modena, Emilia-Romagna, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice place excellent staff. I will recommend this hotel to all my friends. Good breakfast at the 24th floor with Petronas towers view, didn't try the restaurants. Well equipped gym. Close to one station and 5 min walk from the KLCC.

Was this review helpful? Yes 1
Dubai, United Arab Emirates
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a fairly long stay at the hotel in two parts and it was eventful to say the least. There were some problems with the first room allotted to us and so they moved us to a bigger and better room in another wing. Unfortunately the A/C in that room gave up on the first night and so we... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Hi, Just coming back from Kl expecting to be great get away stay in this Marriot chain hotels as usual. To my surprise from the front desk to the room service were very disappointing. The answers to the any quarry from the front was rude and rejected without listening and enquiring the reason for asking. The disappointment was more than... More

Was this review helpful? Yes 5
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your recent stay with us. First of all, we are truly sorry for having failed to meet the level of service you have expected from our hotel whilst staying with us. Naturally, I read your comments with much concern of the overall unfriendly service you encountered and we certainly do not condone... More

Enfield, Connecticut
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Love staying in this hotel I have always stayed in Marriott chain hotels in USA. Service and staffs was excellent. We stayed 2 night. View was great in the city. I love the fact that is just walking distance to KLCC ( shopping mall ) & PETRONAS TOWER. Although we didn't have much time to enjoy the pool, it really... More

Was this review helpful? Yes 1
Top Contributor
103 reviews 103 reviews
57 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Others mention the local & it's good but a little more quite then bittang area & there for less eateries though the joints in Petronius are nice if a little sterile. The monorail is near by but not serviced by elevators & escalators only going one way then very short walk to hotel. I was in the west wing &... More

Was this review helpful? Yes 4
RenaissancePR, Director of Marcom/PR at Renaissance Kuala Lumpur Hotel, responded to this review

Dear joancollins69 Warmest Greetings from Renaissance Kuala Lumpur Hotel! Thank you for choosing to stay with us and sharing your comments with us. We are delighted that overall, you had enjoyed your stay with us and appreciate your kind feedbacks which will certainly motivate our Ambassadors to further improve on their service delivery. We have also taken note of your... More

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Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance

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Official Description (provided by the hotel)
In the heart of the Golden Triangle, a short stroll from Petronas Twin Towers, sits Renaissance Kuala Lumpur Hotel. With easy access via monorail and light rail transit stations, this hotel is a combination of spacious rooms, LifeStyle floors equipped with high speed internet, twenty-six function spaces and the little luxuries that make a guest feel at home. Award winning restaurants like Sagano with Japanese cuisine and Dynasty with exquisite Cantonese dishes enhance the stylish Vogue Café and TEMPTationS with their buffet spreads. Take a dip in the Olympic-size pool or relax with spa treatments at Mandara Spa or take a class at one of the largest hotel Fitness Centers after a busy day in the city.LIVE LIFE TO DISCOVER for every day is a new adventure at Renaissance Hotels ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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