We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Kuala Lumpur Hotel

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
Special Offer
KIDS EAT FREE
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Renaissance Kuala Lumpur Hotel
Professional photos View all
Browse nearby
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel
Add Photo Write a Review

2,459 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    966
    897
    393
    123
    80
See reviews for
468
857
143
471
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (603)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (2459)
  • Mar-May only
    (607)
  • Jun-Aug only
    (662)
  • Sep-Nov only
    (602)
  • Dec-Feb only
    (588)
All months
Portsmouth, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

after travelling form jakarta our hols had got off to a great start and we were now a bit apprehensive about our next place of stay at the kuala lumpur renaissance.... Well we should never of worried the hotel is beautiful...large with an East and West wing, we booked 2 adjoining rooms in the east wing and they were lovely... More 

Was this review helpful? Yes
Dubai
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed in a suite but found it old and dated. Air conditioning was poor and unable to cool room. Stayed in another suite a few days later and A/C was much better so isolated problem but be aware. Advised the management of problem. Not much of a view but location was great. Petronis Towers only 5 min walk away and... More 

Was this review helpful? Yes
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overall my partner and I had a good experience. Unfortunately the only negative would be that, we were put in to a smoking room after requesting a non smoking room. We eventually got put in to a non smoking room 8 hours later. The staff however, were polite and helpful where possible so we were grateful for that. The hotel... More 

Was this review helpful? Yes
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited in the month of July, just want to say that property is awesome, service too good and best part was its location. Everything for chiil needed was around this property say it Clubs, Metro Stop, and many such more things... Awesome view of Petronas Tower from my room (Room No. 1610) . Food was also good with reasonable prices.... More 

Was this review helpful? Yes
joancollins69
Level Contributor
125 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a so so debut and after a chat with management I elected to return to the Renaissance, and awfully glad I did. As a couple this time located in the refurbished east wing it was a perfect place for my partners debut to KL. Check in was a little worrying as my booking firm had placed in the wrong... More 

Was this review helpful? Yes
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 days ago NEW

We stayed there for two nights and it was enough for full of incidents 1. No electricity for One Hour 2. Bad Attitude of the waiters and station manager in the West Wing Breakfast Restaurant 3. Housekeeping takes long time to serve. (we had to wait half an hour for clean towels, there wasn't none in the room) 4. Wet... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed there for 9 days during our last visit to Kuala Lumpur. We stayed on the east wing tower. The room was clean, very comfortable bed and spacious. Good housekeeping. But can certainly see from some items in the room that the building is old. We used the gym, and pool during our stay. Gym is very well equipped!... More 

Was this review helpful? Yes
Cairo, Egypt
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

the hotel is very clean, charming rooms, excellent wi fi , very good service but not so fast. my only problem was the minibar that was not wotking and they changed it for me. i asked for a scale it wasnt working too. finally my i pod was stolen from the room.the staff searched for it and they were very... More 

Was this review helpful? Yes
Leicester, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Renaissance for the first leg of our trip in Malaysia and upon arrival we were immediately upgraded to the West Wing. Rooms were so spacious that would easily be classed as suites back home. Toiletries were luxurious and plentiful. Pools were clean and gardens beautifully maintained. Breakfast was awesome with lots of variety to choose from.... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

What more can I say about this hotel than do yourselves a big favour and book somewhere else. The hotel is certainly passed its sell by date. Had a room in the East Wing which was very dated,we checked in late evening but we had to call room service because most items were missing from our bathroom. This was the... More 

Was this review helpful? Yes 1
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your recent stay with us. First of all, please allow us to express our sincere apologies for the inconvenience that you had experienced whilst staying with us. I can assure you that it is not the service standards for which we aspire to provide to our guests. We have shared your feedback... More 

Hotel Review Summarization

What travelers say

  • West wing(29)
  • Room service(14)
  • Very nice(12)
  • Petronas towers(9)
  • Pool area(9)
  • Monorail station(9)
  • East wing(7)
  • Petronas Twin Towers(5)
  • Twin Towers(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,578 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1476)
Viewed
Bathroom (120)
Viewed
View from room (173)
Viewed
Room/suite (405)
Viewed
Hotel & grounds (258)
Viewed
Pool/beach area (140)
Viewed
Dining (87)
Viewed
Business center/function rooms (7)
Viewed
Family/play areas (2)
Viewed
Other (284)

Management photos: Courtesy of the property manager

Viewed
All management photos (102)
Viewed
Business center/function rooms (11)
Viewed
Dining (19)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (27)
Viewed
Pool/beach area (4)
Viewed
Other (24)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.4 mi away
Sheraton Imperial Kuala Lumpur Hotel
0.2 mi away
Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur
#42 of 286 in Kuala Lumpur
4.0 of 5 stars 1,196 reviews
0.1 mi away
Concorde Hotel Kuala Lumpur
Concorde Hotel Kuala Lumpur
#40 of 286 in Kuala Lumpur
4.0 of 5 stars 1,130 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Impiana KLCC Hotel
Impiana KLCC Hotel
#25 of 286 in Kuala Lumpur
4.0 of 5 stars 2,003 reviews
1.9 mi away
Le Meridien Kuala Lumpur
Le Meridien Kuala Lumpur
#24 of 286 in Kuala Lumpur
4.0 of 5 stars 1,844 reviews
0.3 mi away
Fraser Place Kuala Lumpur
Fraser Place Kuala Lumpur
#13 of 286 in Kuala Lumpur
4.5 of 5 stars 1,064 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Ready to book?