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Renaissance Kuala Lumpur Hotel

4.5 of 5 Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
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Renaissance Kuala Lumpur Hotel
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Renaissance Kuala Lumpur Hotel
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Renaissance Kuala Lumpur Hotel
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2,222 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
59 reviews 59 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Located at the city center, 20minutes walk to KLCC, no complementary shuttle. Suggest to take a cab. If walk, must be extra cautious about the traffic and snatch thefts. The hotel itself is very huge. It is divided into west wing and east wing. We stayed at east wing. Spacious room, old but clean. Strong wifi - free. Staffs are... More 

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Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed here in December 2013 - this is a great family hotel. It only takes 5 mins by walk to Bukit Nanos metro that should link you to the rest of Malaysia and if you walk 5 mins in the opposite direction, you will be pleasantly surprised how close you are to the PETRONAS. The breakfast was great! I... More 

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jodhpur
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

It looks like that the western wing of this hotel is just meant to fill up the extra load of guests after their eastern wing is full. the western wing rooms are old, carpets smelly, accessories of bathroom as well as in room are broken, the staff service is slow, wifi connectivity ispoor, the window view is ordinary and the... More 

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RenaissancePR, Director of Marcom/PR at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Varundhoot Warmest Greetings from Renaissance Kuala Lumpur Hotel! Thank you very much for taking the time to share your experience with us. Please accept our sincere apologies for the shortcomings and disappointments you have encountered during your stay with us. They are certainly not synonymous with our usual high standards for excellent service standards. Both West and East Wings... More 

Malibu, California
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Where to begin to tell you all about this gem of a hotel. We stayed here a couple of nights on our South East Asia tour. From the moment that we walked in we were well taken care of and the hotel itself is beyond beautiful. Our room had a view of the towers and it was absolutely marvelous. Everybody... More 

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Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just amazing! The hotel is old and needs some renovation, but we loved it... The pool, the lobby lounge and the band, the rooms, everything is just perfect, the value for money is above expectations... The staff, all the staff, but mainly the concierge team, made our stay unforgettable, very friendly, helpful, professional and knowledgeable.... Hisham, Kumar, Ahmed, Nizam, and... More 

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Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for the start of our honeymoon, upon arrival they offered an upgrade and we thought it was free as it was our honeymoon however the staff asked for money (roughly £40 more a night) we declined. However the hotel was great and the location is central we would recommend going to The Hard Rock Cafe which is... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family is staying for just 2 nights in 2 connected rooms in the west wing (this is our last night). Major complaint is that the water is brownish when you first open the tap. We experienced it in the morning and again at night when we came back (and might still be the same tomorrow morning). We had to... More 

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KL_Renaissance, Director Of Rooms at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Kenneth, Thank you for taking the time to share your recent experience at the Renaissance Kuala Lumpur Hotel with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. As we pride ourselves on delivering a memorable... More 

Mumbai (Bombay), India
Top Contributor
54 reviews 54 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: this is located only 4-5 minutes walk from KLCC and twin towers so you don't have to hire a transport to reach the most visited attraction. its near to nightlife and other attractions as well. right opposite to MATIC (tourist information center) and stop for buses (hop off hop on and free tourist buses) View: the hotel has 2... More 

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a team meeting in this hotel and stayed for a week. The conference room was clean and efficient and had great views of the twin tower. Catering for the meeting was ample and diversified. Some room are dated but Lifestyle rooms are great. Hotel is right by a Monorail stop, enabling quick rides through town. Proximity to KLCC... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a chance to stay at the Renaissance Hotel in KL (Kula Lumpur) as the locals like to call The hotel is about an hour from the Main Kula Lumpur airport and conveniently located in the City centre and a short walk to the famous Petronas Twin towers The hotel has two wings and I stayed in the West Wing... More 

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Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#20 Romantic Hotel in Kuala Lumpur
#20 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#28 Luxury Hotel in Kuala Lumpur

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