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All 270 Kuala Lumpur hotels

Renaissance Kuala Lumpur Hotel

4.5 of 5 Hotel   |   Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
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Ranked #31 of 270 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jaberwoki2014 London, United Kingdom
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2,018 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A great hotel with good friendly staff Rooms are a good size and have all you need for a comfortable stay. The hotel is located just across the road from Bukit nanas monorail station and is easy to transfer from the KLexpress to the monorail negating the use of Taxi's.

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Carrollton, Texas, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed four nights at the Renaissance KL. The location is good, in the business district and 1/2 mile from the Petronis Towers. There are also two metro lines a few minutes walk from the hotel, making it easy to get to other parts of KL. I made a reservation for the east tower but got the west with its view... More

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Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a week at the hotel, staying on the Club Floor. Excellent staff throughout who were very attentive and always with a smile. Housekeeping staff were very good and helpfull. Only point i feel is worth mentioning - during the afternoon snack in the Club Lounge, the options are very limited. In the evening it was much more... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I Would definitely come back when I'm back to Kuala Lumpur and the service were excellent. The reception was very friendly and helpful It's very convenient to walk to KLCC and Pavillion shopping centre

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We purchased an online holiday booking through Luxury Escapes. We could not of imagined how well we would be treated. This hotel is magnificent, clean and the staff exceptional. As part of our package we were in the Executive rooms and the Club Lounge. From arrival 'Meor' one of the Executive lounge staff members was unbelievable. He was very knowledgeable... More

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Denpasar
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a fairly frequent traveller in SE Asia and I can say that this is without a doubt the best hotel experience that I have had in the region. I won't be staying anywhere else when we are next in KL and would highly recommend the Renaissance to anyone looking for a brilliant hotel in the heart of KL.... More

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Mauritius
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I enjoyed the hotel ideally situated 3 mins walk to Twin Tower and KLCC shopping Mall . Food was good and affordable but there is a plethora of delicious cuisine outside hotel vicinity also. Pleasant and courteous staff . Kuala Lumpur is always a pleasure to come.

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Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and sharing with us your experience whilst staying in our hotel. We are delighted to know that you had a pleasant stay and you enjoyed our Food & Beverage too. Your business is important to us and you are a valued customer and we all look forward to welcoming you back to the Renaissance Kuala... More

Malaysia
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

room: dated furniture but generally clean. however, please change the bathtub curtain, that's very disgusting. excellent view from our room window, KLCC twin towers are right in front. hotel condition: basement car park has very bad odor. not very pleasant while walking to lobby lift. very big hotel with west and east wing. clean and nice lobby. short walk to... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room access card not function properly and need to approach reception to get new cards several times. Room's tempeture cannot be adjusted. Swimming pool is standard type and not attractive. Staff is helpful and polite.

Was this review helpful? Yes 1
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and sharing your experience with us whilst staying in our hotel recently. First of all, please allow me to extend our sincere apologies for the inconvenience caused and our Director of Engineering will address the issues you have highlighted and measures will be taken to rectify the shortcomings. Your business is important to us and... More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose to stay at the Renaissance as it was a part of an online travel deal we had purchased. On arrival there was a mix up with the hotel not having us booked in until the next evening, even though we had emails from them confirming our arrival date. Regardless of this the reception staff were helpful and did... More

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Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance

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