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All 254 Kuala Lumpur hotels

Renaissance Kuala Lumpur Hotel

4.5 of 5 Hotel   |   128 Jalan Ampang, Kuala Lumpur 50450, Malaysia
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Ranked #30 of 254 hotels in Kuala Lumpur
Certificate of Excellence 2013
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1,777 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ellicott City, Maryland
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've stayed here several times over the past few years. The common areas and restaurants are great, however the rooms should have been updated 10 years ago... The staff was nice enough to upgrade me to a large suite, which contains a couch and chairs that are discolored by years of use, a dining table that wobbles when nudged, wood... More

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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The highlight of our 3 day stay was the wonderful room views we got from our 21st floor at the East Wing. KLCC towers looked awesome be it the morning or night when it was lit up. Its stunning and one can never tire looking at it. The hotel is good, and the service friendly. The breakfast has a huge... More

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London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for a week and experience is mixed. The check-in was extremely smooth. My taxi left me at the entrance of the east wing while I was booked in the west wing. However, the receptionist was kind enough not only to complete the check-in formalities but also give me an extra upgrade to executive room and escorted me... More

Was this review helpful? Yes 1
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your recent stay with us. First of all, please allow us to express our sincere apologies for the inconvenience and the overall shortfall in guestroom functionality that you had experienced whilst staying with us. I can assure you that it is not the service standards for which we aspire to provide to... More

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

At check in cabinet doors were falling off and knobs were missing from drawers. It took close to 30 minutes to check in due to they tried to put me in a room that I had not arranged to stay in. After much back and forth magically the original room I requested was available. The room was large and comfortable.... More

Was this review helpful? Yes 2
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your recent stay with us. Please allow us to express our sincere apologies for the shortfalls in overall guestroom condition whilst staying with us. Having gone through your constructive feedback, we felt dismayed that we were not able to meet with your expectations on this occasion and can assure you that it... More

Warsaw, Poland
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very good hotel with spacious rooms and excellent view at Petronas Towers (east tower rooms). Fast wifi, great choice at the breakfast, well equipped rooms with huge and comfortable kingbed. Location is fantastic, 500 m to Petronas towers, a lot of restaurants and other attractions around. I had an east tower superior room that had a great view on the... More

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Balikpapan, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A great central location. Some rooms have a view of the Petronas Twin Towers. A busy hotel with efficient service. Choice of rooms in either the east or west wing. Rooms are spacious with a choice of a king or twin beds. An extensive buffet breakfast caters to different palates. A`ten minute walk to to the Petronas Towers and the... More

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Dublin, Ireland
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely no issues with this hotel - great facilities (good wifi in rooms), friendly professional staff, great rooms. Food and beverages also very good. Nice pool area with bar - only reason i didn't give it "Excellent", is that, because of its sheer size (1000+ rooms) it lacks character. Recommended though.

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Howrah, India
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

last week I have been to this hotel with my better half. Hotel was much more than expected in terms of comfort & all services and also the food quality was amazingly nice, they were there at every steps of comfort and services. it made my trip unforgetable.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice stay!!! Incredible breakfast! A feast !!!! I want to come back!!! The hotel has a sort of charm about it!!! Service absolutely fantastic! Close to the Petronas towers... The hotel organised a fantastic tour of the city for us!

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Brentwood, Essex
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights on our way to New Zealand. Nice big room, lovely comfortable big bed, staff were polite and attentive, breakfast was immense, huge pool as well! It was a 10 minute walk to the Petronis Towers, we opted to go up the KL Tower instead which was cheaper and higher and you get a 360 view... More

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Additional Information about Renaissance Kuala Lumpur Hotel

Also Known As:
Renaissance Kuala Lumpur
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Address: 128 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Kuala Lumpur
#25 Luxury Hotel in Kuala Lumpur
#30 Business Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Official Description (provided by the hotel):
In the heart of the Golden Triangle, a short stroll from Petronas Twin Towers, sits Renaissance Kuala Lumpur Hotel. With easy access via monorail and light rail transit stations, this hotel is a combination of spacious rooms, LifeStyle floors equipped with high speed internet, twenty-six function spaces and the little luxuries that make a guest feel at home. Award winning restaurants like Sagano with Japanese cuisine and Dynasty with exquisite Cantonese dishes enhance the stylish Vogue Café and TEMPTationS with their buffet spreads. Take a dip in the Olympic-size pool or relax with spa treatments at Mandara Spa or take a class at one of the largest hotel Fitness Centers after a busy day in the city.LIVE LIFE TO DISCOVER for every day is a new adventure at Renaissance Hotels ... more   less 
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