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Renaissance Kuala Lumpur Hotel

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Corner of Jalan Sultan Ismail and Jalan Ampang Kuala Lumpur, Kuala Lumpur 50450, Malaysia
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2,363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kolkata (Calcutta), India
Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed today NEW

Apart from providing rooms on arrival one day in advance as per booking, our overall experience was not great. Cons: Smelly carpets, mini bar stocking on request, 3 rooms given-all on different floors breakfast served in separate wing in immediate need of renovation Pros: Heritage looking lobby The best sun blocking curtains for good sleep We were on our last... More 

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Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

The best thing about this hotel was the location. It's bang in the middle of all the action in KL - monorail station is diagonally opposite the hotel, KL club district, Bukit Bintang, Pavilion mall with all the high end brands, KL tower & even the Petrona's towers are all within walking distance of 30 minutes from the hotel. The... More 

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Johor Bahru, Malaysia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

It all started when doing the reservation. I was told, they couldn't locate my Marriot Rewards membership number. I did not receive the email notification of the reservation, I was told there is no package for the membership whereas it was clearly stated in their website. Air condition was not working which resulted I have to change to another room.... More 

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Wausau, Wisconsin
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were there celebrating our anniversary. Walking distance to the city center. Great views from our room. Very friendly staff. The rooms were exquisite with their polished granite or marble bathroom fixtures. A great place to feel pampered.

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Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel staff were extremely accommodating and gave us a high room facing the Petronas towers - the room was somewhat suite-style, with a dining table area in a separate area from the bed. The room itself was clean and comfortable, although you could definitely see the age (80s-style room switch buttons, this old-school, slightly confusing "futuristic" main lighting control... More 

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Miami, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I was worried when booking this hotel as the ratings weren't great. This hotel was absolutely fabulous from our first step in to the hotel at 6am in the morning, as check out is at 3pm. We were happy to leave our bags but where pleasantly surprised when told our rooms where ready. Check in was quick and easy for... More 

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India
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The stay was just awesome, we could see the twin tower from our room and the food was good too, even the concierge had plenty of food n drinks to start with . We will certainly return for another visit and will stay here again for sure

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check in was quick and staff was extremely friendly. Nice swimming pool, and excellent food at the Vogue cafe. We had buffet dinner. Excellent quality and many choices. We had breakfast at 6am and everything was ready and fresh. Again, lots of choices to cater Asian, local and foreign travellers. Lunch was at the same restaurant as breakfast and was... More 

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Pune, India
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Renaissance Kuala Lumpur is ideal if you want to stay in the heart of the city with evrythng at walk able location. Petroans Towers and Subway station are just @ 5 mins walk from the hotel. Rooms are big and very comfy. From the East wing rooms you get oosome view of KLA Tower. Hard rock cafe is just 2... More 

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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good hotel with friendly staff, located within 5 mins walking distance to both the KL Twin Towers and a monorail station for easy transport. I would recommend if you want a room facing the Towers, make sure you get a higher floor, as for light sleepers due to road traffic.

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