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All 271 Kuala Lumpur hotels

Sunway Putra Hotel

4.0 of 5 Hotel   |   Sunway Putra Place 100 Jalan Putra | 50350, Kuala Lumpur 50350, Malaysia (Formerly The Legend Hotel Kuala Lumpur)
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Sunway Putra Hotel
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Ranked #46 of 271 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 2 weeks ago
Rex-Banner-2012 Dublin, Ireland
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665 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have never recieved as high a level of service until i stayed at this hotel. Every member of staff, absolutely every member of staff, greeted, held doors, guided etc. If you need anything, they will tell you exactly whrre you can find it. The hotel is located beside railway stations so its very easy to get around the city.... More

Was this review helpful? Yes
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Rex-Banner-2012, Thank you very much for your wonderful highlights of Sunway Putra Hotel! I will make sure that these comments reach my team, who work hard every day to ensure a positive guest experience. As you have mentioned, we are in the middle of a major renovation, we do understand the inconveniences that we are causing our guests and... More

Lahore, Pakistan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very polite, helpful, smiling, and cooperative staff. Great ambience giving a refreshing feeling. PWTC LRT train station at the doorstep and Putra KTN Komuter train station at 5-minutes walk. Even Chow Kit Monorail station is about 10 minutes walk, which makes up for the distance from the bustling and the most popular Bukit Bintang and KLCC areas. We love metro... More

Was this review helpful? Yes 1
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear AsimZafar, Thank you for your support and your valuable feedback. I am pleased to read that our staffs took great care of you as we will try to provide the very best in comfort to our guests. I will certainly pass along your kind words to my entire team. We sure do look forward to welcome you back to... More

W.P. Labuan, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Only the rooms are up to my standards or maybe to most guests as well .... Nothing particular as location is really out of central Kuala Lumpur city. For shopping, all the arcades are now under renovations and upgrade, so till then I could not comment much.

Was this review helpful? Yes 1
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear BlueWhale96, Thank you for your review on Sunway Putra Hotel. I am delighted to know that our rooms live up to your standards. As you have mentioned, the shopping mall is in the middle of a renovation, believe me, we are all very excited and looking forward to the brand new finished product. Looking forward to having another opportunity... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed a nite only for leisure ie; spend time for that weekend. As per other reviews, the hotel is under renovation and we hardly to find the entrance. However the advantage goes to the spacious and exclusive lobby . Our room at level 32 and the room is just ok not new renovated. The room look so neat and... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Nadia R, Thank you for your feedback regarding your recent visit. I am glad that you found our room neat as we are always willing to find the perfect room for every single guest. We value your business and hope to have the opportunity to be of service to you again in the near future. Best Regards, Ron Hasni... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 19, 2014

We had visited Sunway for our honeymoon. The hotel was under some renovation with construction of mall coming beside it. We got to stay in newly renovated rooms but there was lot of noise of construction going around in day time. Only advantage is the LRT station which is just a walk able distance from the hotel. You can also... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear SiddheshDalvi, Thank you for your comments regarding your recent experience with us. As you have mentioned, we are in the middle of a major renovation and are looking forward to the brand new finished product. I assure you that it will be sensational. Meanwhile we sincerely seek your kind patience to bear with us during this transitional period. Best... More

Sandakan, Malaysia
Top Contributor
50 reviews 50 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 17, 2014

My hubby & I stayed here for 2 nights. We booked this hotel because of the great rate with the 5-star rating hotel. When we reached the hotel, we noticed that it was under renovation. There was no clear sign showing the place for drop-off. The taxi driver drove around and couldn't find the door/gate to drop us off and... More

Was this review helpful? Yes 1
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear BelleWong, My sincere thanks for taking the time to write a review of our property. Your positive comments are very much appreciated and at the same time, I have personally looked into the few issues which you have highlighted such as the breakfast varieties and the drop-off notice. We do understand the inconveniences in lieu of the renovation and... More

Australind, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2014

This hotel is fantastic. Breakfast was great a choice of Indian , Malay and chinese and western. We ate room service and quality was fantastic . Rooms were like a 5 star to us always cleaned well. Great service .

Was this review helpful? Yes 2
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Brendan M, Thank you for staying with us and providing us with your valuable feedback. The team will be very happy to hear that their effort has been recognized! Should your future visits bring you to Kuala Lumpur again, please contact us as we will be glad to welcome you back again at Sunway Putra Hotel! Best Regards, Ron... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 9, 2014

I spent 3 night in this hotel and was far below my expectation. Located in not the safest area, far from center. Rooms are rather old and air con was incredibly loud. I wasn't happy of bathroom as the quality was not worth the price. The only thing I really enjoyed was service which was very helpful and I had... More

Was this review helpful? Yes
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Joanna C, First and foremost, I apologize for not meeting your expectations with respect to your recent stay. It disappoints me to hear comments like these. Please rest assured that your highlights are looked into seriously. Till then, I sincerely hope that you would give us another chance to serve you, and I can assure you that we are... More

blitar
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 9, 2014

Status there recently, hotel staff very Nice, Room was good but standard same like 3 or 4 star hotel, hotel location is quite esay to reach near by mrt that great, what that should Be improve AS below; - Breakfast menu never change, It Will Be bored for people stay more 2 nights AS what i felt, - No sandal... More

Was this review helpful? Yes
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Heri S, Thank you for your valuable feedback and support. It is always a great pleasure to receive some positive comments. On the other hand, it appears my Kitchen Team fell short in providing you with a great experience at the Coffee, for this I apologize. However, thank you very much for sharing your thoughts with us. We hope... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 31, 2014

It is our second time staying here and we think this is the cheapest luxurious stay we've ever had so book in before the price goes back up at the end of this year. Tip: get a room at the opposite side of the twin tower. The rooms are more quiet (for now). Yes, the construction is everywhere but it's... More

Was this review helpful? Yes 1
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Zimalc, My sincere thanks for taking the time to write a review and for keeping other travelers informed of our property. Your positive comments and highlights are very much appreciated. Till then, we hope to have another opportunity to serve you in the near future. Best Regards, Ron Hasni Yusoff, General Manager More

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Additional Information about Sunway Putra Hotel

Address: Sunway Putra Place 100 Jalan Putra | 50350, Kuala Lumpur 50350, Malaysia (Formerly The Legend Hotel Kuala Lumpur)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunway Putra Hotel 4*
Number of rooms: 618
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Also Known As:
Legend Hotel Kuala Lumpur
Legend Kuala Lumpur

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