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All 270 Kuala Lumpur hotels

Sunway Putra Hotel

4.0 of 5 Hotel   |   Sunway Putra Place 100 Jalan Putra | 50350, Kuala Lumpur 50350, Malaysia (Formerly The Legend Hotel Kuala Lumpur)
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Sunway Putra Hotel
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Ranked #46 of 270 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 5 days ago
BlueWhale96 W.P. Labuan, Malaysia
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659 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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W.P. Labuan, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Only the rooms are up to my standards or maybe to most guests as well .... Nothing particular as location is really out of central Kuala Lumpur city. For shopping, all the arcades are now under renovations and upgrade, so till then I could not comment much.

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear BlueWhale96, Thank you for your review on Sunway Putra Hotel. I am delighted to know that our rooms live up to your standards. As you have mentioned, the shopping mall is in the middle of a renovation, believe me, we are all very excited and looking forward to the brand new finished product. Looking forward to having another opportunity... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed a nite only for leisure ie; spend time for that weekend. As per other reviews, the hotel is under renovation and we hardly to find the entrance. However the advantage goes to the spacious and exclusive lobby . Our room at level 32 and the room is just ok not new renovated. The room look so neat and... More

Was this review helpful? Yes
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Nadia R, Thank you for your feedback regarding your recent visit. I am glad that you found our room neat as we are always willing to find the perfect room for every single guest. We value your business and hope to have the opportunity to be of service to you again in the near future. Best Regards, Ron Hasni... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had visited Sunway for our honeymoon. The hotel was under some renovation with construction of mall coming beside it. We got to stay in newly renovated rooms but there was lot of noise of construction going around in day time. Only advantage is the LRT station which is just a walk able distance from the hotel. You can also... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear SiddheshDalvi, Thank you for your comments regarding your recent experience with us. As you have mentioned, we are in the middle of a major renovation and are looking forward to the brand new finished product. I assure you that it will be sensational. Meanwhile we sincerely seek your kind patience to bear with us during this transitional period. Best... More

Sandakan, Malaysia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

My hubby & I stayed here for 2 nights. We booked this hotel because of the great rate with the 5-star rating hotel. When we reached the hotel, we noticed that it was under renovation. There was no clear sign showing the place for drop-off. The taxi driver drove around and couldn't find the door/gate to drop us off and... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear BelleWong, My sincere thanks for taking the time to write a review of our property. Your positive comments are very much appreciated and at the same time, I have personally looked into the few issues which you have highlighted such as the breakfast varieties and the drop-off notice. We do understand the inconveniences in lieu of the renovation and... More

Australind, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic. Breakfast was great a choice of Indian , Malay and chinese and western. We ate room service and quality was fantastic . Rooms were like a 5 star to us always cleaned well. Great service .

Was this review helpful? Yes 2
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Brendan M, Thank you for staying with us and providing us with your valuable feedback. The team will be very happy to hear that their effort has been recognized! Should your future visits bring you to Kuala Lumpur again, please contact us as we will be glad to welcome you back again at Sunway Putra Hotel! Best Regards, Ron... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I spent 3 night in this hotel and was far below my expectation. Located in not the safest area, far from center. Rooms are rather old and air con was incredibly loud. I wasn't happy of bathroom as the quality was not worth the price. The only thing I really enjoyed was service which was very helpful and I had... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Joanna C, First and foremost, I apologize for not meeting your expectations with respect to your recent stay. It disappoints me to hear comments like these. Please rest assured that your highlights are looked into seriously. Till then, I sincerely hope that you would give us another chance to serve you, and I can assure you that we are... More

blitar
Contributor
19 reviews 19 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Status there recently, hotel staff very Nice, Room was good but standard same like 3 or 4 star hotel, hotel location is quite esay to reach near by mrt that great, what that should Be improve AS below; - Breakfast menu never change, It Will Be bored for people stay more 2 nights AS what i felt, - No sandal... More

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SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Heri S, Thank you for your valuable feedback and support. It is always a great pleasure to receive some positive comments. On the other hand, it appears my Kitchen Team fell short in providing you with a great experience at the Coffee, for this I apologize. However, thank you very much for sharing your thoughts with us. We hope... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is our second time staying here and we think this is the cheapest luxurious stay we've ever had so book in before the price goes back up at the end of this year. Tip: get a room at the opposite side of the twin tower. The rooms are more quiet (for now). Yes, the construction is everywhere but it's... More

Was this review helpful? Yes 1
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Zimalc, My sincere thanks for taking the time to write a review and for keeping other travelers informed of our property. Your positive comments and highlights are very much appreciated. Till then, we hope to have another opportunity to serve you in the near future. Best Regards, Ron Hasni Yusoff, General Manager More

Ipoh, Malaysia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Cons -Common sense is really uncommon but why isn't there a clear signboard showing people the entry into the parking site? How are people supposed to know if they were not informed clearly about the construction going on and that the hotel really still exist? I really thought that the entire hotel was just a fraud/scam when I couldn't find... More

Was this review helpful? Yes 1
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Riverwaf, Thank you for staying with us during your recent trip to Kuala Lumpur. While we are grateful for the compliments, we have also taken note of all your constructive comments in your review and will have them investigated, as it is only through such feedback are we able to improve our services for our guests You will be... More

Penang, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

My family and me spent 2 nights at the hotel. The hotel is still under renovation, we took some time to find the main entrance due to that. We were sceptical at first, but once we entered the lobby, we were wrong - the lobby is huge and looks lavish, plus with the friendly staffs. We got 2 rooms at... More

Was this review helpful? Yes 1
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear 4m4r, Thank you for your support. In regards your Mom’s request on the toothpaste and blankets, I have certainly highlighted the matter to my Housekeeping and Concierge team and I sincerely appreciate your feedback as it is an opportunity to better ourselves everyday. Thank you again, and we look forward to seeing you and your family in the near... More

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Additional Information about Sunway Putra Hotel

Address: Sunway Putra Place 100 Jalan Putra | 50350, Kuala Lumpur 50350, Malaysia (Formerly The Legend Hotel Kuala Lumpur)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunway Putra Hotel 4*
Number of rooms: 618
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Also Known As:
Legend Hotel Kuala Lumpur
Legend Kuala Lumpur

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