We picked this hotel mainly for the location and price and were pleasantly surprised. We weren't expecting luxury but the Nova was quite nice. The rooms were basic, but the bed was comfortable, we got fresh linen every day and it was always cleaned to a very high standard. The view out the window was of Jalan Alor, and it... more

I have been to KL a few times and what I accept in great shopping centres, colour,vibrancy,great monorail, loads of fellow tourists,good choice of restaraunts, I have also come to accept the terrible rudeness of most customer service staff in this area. As a seasoned traveller here, one must rememeber jalan Alor was for decades a terrible slum, full of... more

We needed to stay two nights in KL at short notice during the local holiday season (Hari Raya). A friend recommended this Hotel due to it's location and said it had been fine when she'd stayed there recently. I'd point out that she is Malaysian and am not sure if locals are treated any better than tourists. We were in... more

I had been staying in this hotel from 4-5 Sep 2009. The hotel is old but the room is considered quite clean, only the air-con is noisy at night. The service of the front desk staff is all right but I had a comment on the buffet breakfast in the restaurant. There is not much variety and the food is... more

be prepared to have cold water baths since the room geysers are very poor, travel desks are non cooperative & charge more, in house complimentary breakfast do not have any variety , room service are very bad, aircond. are very old & noisy. overall a bad experience to book & stay at the hotel on the recommendations of RCI india. more

have read the bad revew on trip advisor before go there. but the hotel is better than my expectation. room is clean, with basic facilities. but some of the staff there was not so friendly. overall, its value for the price. more

I booked at this hotel by asiatravel.com I did read many reviews and I thought that its will not be bad as it been written, we did booked there for three nights 1,2/5 and 6/5 We arrived there on first of May at 2 pm. There was no one to take our bags which are ok for me. The room... more

We read the bad reviews from tripadvisor.com but booked 3 nights anyway thru airasia.com due to sister's recommendation . Arrived to hotel at 1 am in the morning, outside very lively with pubs and food stalls. Checked in was not too bad but I was dissapointed to be given 'smoking room'. Went to the room anyway because when we were... more

We chose this hotel because we wanted a place where we could stay for a reasonable rate for the location i.e. near the popular shopping area of Bukit Bintang and local food of Jalan Alor. The hotel Superior room is indeed clean and the staff service is good. The free breakfast is a simple fare. There is a basement and... more