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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
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Hotel Royal Kuala Lumpur
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Ranked #122 of 278 Hotels in Kuala Lumpur
A recent review
4 of 5 stars Reviewed March 17, 2015
Johan Pavlova A... P
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444 reviews from our community

Traveler rating
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    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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There are newer reviews for Hotel Royal Kuala Lumpur
See the most recent reviews
1 review
4 of 5 stars Reviewed March 17, 2015

I love to stay in this hotel very much , location its just a walking distance to KL city , heaven for those who love shopping ... just a walking distance to pavilion shopping, Louis Vuitton , Saphora , Bukit bintang area , nightlife easy access to jalan changkat ,

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Johan Pavlova Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive... More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed March 17, 2015

Good room and amenities as we got in the new wing. The checking in was brisk. Staff was friendly. Would love it if the cable tv signal is better. Nice bed and bathroom was nice. Breakfast needs improvement but overall stay was commendable. Would recommend it to my business friends.

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Raja Munawar SH R Warmest Greetings from Hotel Royal Kuala Lumpur ! We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. Thank you for highlighting this matter to us and we have addressed this issues with the department head concern. Nevertheless, we appreciate your comments on our shortcomings... More 

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2015

The place is very strategic because its locate at bukit bintang and near the monorail.. The room is clean enough.. The breakfast is good.. Overall the place is OK for those who want to explore kuala lumpur with the reasonable price.........

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Annastasia O Warmest Greetings from Hotel Royal Kuala Lumpur ! We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard. Should you have any... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 25, 2015

Chose this hotel for it's prime location for my very first trip to Kuala Lumpur. Took KLIA Transit from Airport to Sentral (30 minutes ride) walked through the Shopping mall to get to the overhead bridge where you will walk across to reach Sentral Monorail Station. Hotel Royal is situated next to Bukit Bintang Monorail Station. Fee: RM2.10 and 15... More 

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms FrequentFlyer PK Warmest Greetings from Hotel Royal Kuala Lumpur ! We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.  Should you... More 

Cambridge
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 21, 2015

Good location within a short walk of the Petronas Towers, this is a comfortable and luxurious hotel in central KL. The staff were extremely helpful and courteous, room and bathroom spotlessly clean and comfortable. I'd happily stay here again.

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms C. Cambridge Warmest Greetings from Hotel Royal Kuala Lumpur ! We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.  Should you... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 9, 2015

Stayed the hotel for 4 days location is great my room was on 20th floor which has twin tower and city view very clear morn and evening city will made your day no doubt, room is clean and good enough but the employees of the hotel has no manners no good customer service they are not even professional they doesn't... More 

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Jewel F Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 6, 2015

The room is stink of cigaret, i dont know, is my room is smooking room since the room is really smell bad, dont suite with family with children. my room in 11floor. Breakfast is bad, i dont know for others but no much option for breakfast, the taste didnt suite with me. The hotel had a good location. The staff,... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Christie A Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with... More 

Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

Had my function in the hotel 20 & 21 December 2014. The staff here are professional from the front reception to the banquet staff. My function went well as the staff were helpful and was on hand to help during my function. The newly renovated rooms were great however food was only fair in the coffee house. Will definitely use... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms Sweetluthien Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will... More 

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 29, 2014 via mobile

We made reservation for 3 rooms and stayed 3 nights in their old rooms. We will not complain for an old room as long as they have a clean and nice bed. They do have clean and nice bed! We enjoyed the bed. But the problem came when we ordered an extra bed at 6 pm by phone.I agreed the... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Rijanto Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with the... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 28, 2014

Very very slow services, they even dont care about their guests. They choose to accept money from other guest that wanted to stay longers as long as they have money and they abandon their new guest because of money problem. I really dissapointed, this hotel doesnt meet any of my expectation if i can give 0 star i will give... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Alvin Y Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with... More 

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