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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
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Hotel Royal Kuala Lumpur
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Ranked #125 of 286 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Allan S Melbourne, Australia
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480 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • All months
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    (96)
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    (146)
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Level Contributor
1 review
2 of 5 stars Reviewed yesterday NEW

Unfortunately this hotel is very noisy if you staynear lift cages, I asked to change the room and they gave one dirty, crappy, far from expectation due to the price. I complained, seriously and at least they gave me a right room. Unbelievable, as I was coming in this place for almost every week for, the last 2 months, an... More 

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Melbourne, Australia
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Royal twice now. It is in a great location close to the shopping & Entertainment of Bukit Bintang, as well as a Monorail station. My previous stay at the Royal was excellent, this time it was average, The lower level rooms have been renovated and the higher level ones are being renovated. I was given... More 

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Penang Island, Malaysia
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was a nice size and well furnished. First hotel to go to that had a big mirror with correct lighting !! and electrical sockets close to the mirror, my wife was happy. We could not connect to their wifi and the browser could not make an exception as they used HSTS. The bathroom was also very nice with... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Dennis146, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during you recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel's location and our room facilities. In addition to our gratitude, your comments will be an encouraging factor... More 

Surabaya, Indonesia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

very comfortable place to stay. the location is very strategic, my restaurants around the hotel and its location is very close to pavilion. the room price is affordable and the room is wide enough. however, the hotel needs to add more plugs for charge because it only has 1 or 2 plugs. cant borrow the universal adapter either since it... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear NS2612, Greetings from Hotel Royal Kuala Lumpur! We would like to thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city. We are very happy that you had an enjoyable your stay with us and our team will be overjoyed and energised by your nice comments. We like to inform... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: 1) Value for money 2) Fantastic location for shopping in Bukit Bingtan area 3) Nice and tidy 4) Room service is of acceptable standard Cons: 1) Renovation work is hampering the lobby space 2) Hotel Lifts are noisy and sounds like they need better maintenance

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Nizam K, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we appreciate your positive comments on the hotel's location and services level. We would like to inform you that Hotel Royal Kuala Lumpur is currently undergoing renovation. The renovation... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Am staying here for 15 days tba. As am a long stay customer i got a good rate. Know rooms are cleanish, i only east white egg omelette and beans as a rule and thats all fine. Try to get a higher floor 16 as there is drilling all day. I request to be moved and was assisted promptly. And... More 

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear hamond k, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience at our hotel during your recent trip to the city. We are pleased to learned that overall you were satisfied with our services and facilities during your stay at our hotel. The comfort and well being of our guest are always be our main priority.... More 

singapore
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel for many time but the standard of Service has drop tremendously. Stayed in this hotel during early June and had booked for 3 rooms, one night via the hotel internet web site. Called in 2 days before arrival to confirm reservation and hotel front desk told me, mine reservation was for Aug check-in??? Re-confirm... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear dino1963, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. Firstly, please accept our sincere apology for the inconvenience caused and also we are regretful to learn that our team's downfall om your recent trip to our hotel. We sincerely thank you for the comments provided, and... More 

Kuala Lumpur, Malaysia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel Royal's location is central to many shopping malls around Bukit Bintang, including Pavilion, Sungai Wang, Lot 10, Times Square etc. However, this hotel is a bit old & the room we stayed in was rather run down, with the piping leaking & the air-con not working properly. For the 2 days we stayed here, we have to call in... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear keepcalm77, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking time to communicate to us why our services did not meet your expectations and sincerely apologise on behalf of the hotel for the inconvenience caused. We have taken note of your room regarding piping leaking and air conditioner and will take the necessary steps to improve. Rest assured... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

ur stay was 10 days. Pros: - Very good location in the middle of Bukit Bintang right below the monorail and within 500m of Pavilion, Lot10, Farenheight 88, Sungei Wang and Beraya Times Square Shopping Center - Cheap - we booked 2 weeks in advance via web jet $40 AUD per night  - Clean comfortable room - Adequate hanging space... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Sarah W, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city and we write to let you know that we appreciate your positive comments on our hotel's location and facilities. On the other hand, we are most concerned to learn of the setbacks that you had encountered... More 

Melbourne, Australia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is OK, rooms look fine, though mine stunk of clove cigarettes. Stunk... After running the shower for at least 10 minutes there was still no hot water. The light switches are confusing and overly complicated, making collapsing in bed at the end of the day and turning the lights off an ordeal. For US$80 I expected breakfast...

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Aquatic_Ape, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we appreciate your positive comments on the hotel's location. The issue highlighted have been addressed with the department heads concerned. Remedial measures have been taken in order to avoid future... More 

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