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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
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Hotel Royal Kuala Lumpur
Best prices for: 1 room 1 guest
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Ranked #126 of 284 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
PennieLim Singapore, Singapore
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Singapore, Singapore
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked 4 rooms. One of the rooms was located on the smoking floor and we requested for a change which they oblige. The room is spacious with good amenities for the price I paid. The staffs were friendly. Minor set back was the poor breakfast variety and the waiter did not clear our empty plates. Very good location, in the... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear PennieLim Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. Your issues highlighted have been addressed with the departments head concerned. In addition to our gratitude, your... More 

Kuala Lumpur, Malaysia
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had the opportunity to facilitate a training function at this hotel on 15th June 2015, My last visit here was last year and I was so happy to see the on going changes being made. The service I encountered from the concierge upon arrival was unexpected, as I came early and was seated the bell boy ushered me to... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Samsarujee, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us further to... More 

Shanghai, China
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I went to KL for celebrating my Birthday and ended up in the worst room I ever stay. Check in was very efficient. The location of this hotel is very good, very convenient to monorail, Sungei Wang and Pavilion. The room is very outdated, dirty and dark. The worst part is the bathroom. very dark, dirty, the water leaking from... More 

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Taufit, Greetings from Hotel Royal Kuala Lumpur! Please allow us this opportunity to apologize for the inconveniences you experienced during your stay. We are truly displeased to hear our setbacks on our room and room facilities. The issues highlighted have been addressed with the department heads concerned and remedial measures have been taken in order to avoid future recurrence... More 

Travelers are raving about these Kuala Lumpur hotels

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Disappointing.. I reached the hotel at 6am in the morning. I understand that I wasnt able to check in yet so I was thankful that the receptionist noted my request for 2 newly renovated rooms on the same floor. However, when I came back to hotel at 3pm (which is after the check in time), I was told that one... More 

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear koreacrazegirl, Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we sincerely apologize for the disappointments you faced during your recent stay. Subsequently, we have addressed the issues highlighted with the department head concerned. Please have our assurance that these misgivings are not the norms and were certainly unintentional. We also wish to assure you... More 

Phuket, Thailand
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had arrived at noon and was told my room would be ready by 2PM. So I wandered the neighbourhood to orient myself until 2:30. The room was still not ready. They did however manage to find me a room, and warned me that there was construction on the 16th floor. I was on the 13th floor. The construction noises... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear ByronBasset, Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we sincerely apologise for the disappointments you faced during your recent stay. Subsequently, we have addressed the issues highlighted with the department head concerned. Please have our assurance that these misgivings are not the norms and were certainly unintentional. We also wish to assure you... More 

Kota Kinabalu, Malaysia
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel room is simple, clean and quiet. While occupying a convenient location - less than five minutes' walk to all shopping malls, eateries, pubs, place of interest and monorail station. Hotel staffs are friendly and helpful when ask for directions.

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear yfylou, Greeting from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us further to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 25, 2015

This hotel is in a great location for shopping food and sightseeing. Reception great fast easy checkin after a long flight and one hours transfers from airport. Food amazing especially breakfast with a great array of choice. Some lovely gift shops in hotel so do explore as some are tucked away but never the less have beautiful gifts or souvenirs.... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Sandra D, Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us... More 

Queensland, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 23, 2015

My 5th time visiting KL, stayed here and we were told there may be disruptions from construction work in the building, but didn't here any of it! The room had two single beds, a decent bathroom and a bar fridge that was constantly hot on the outside, but cold inside (quite weird). The location is close to every shopping mall... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms Brontetoohey Warmest Greetings from Hotel Royal Kuala Lumpur ! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location. In addition to our gratitude, your comments will be an encouraging factor that will drive... More 

Bandar Seri Begawan
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 20, 2015

This hotel is in a good location. It's right next to Bukit Bintang monorail, behind Lot 10 and across from Sungei Wang Plaza. But it's not exactly on Bukit Bintang road so I found it quieter. The room I was in was ok but there are many tell tale signs of it falling apart already. But I was made to... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Ruzanna23 Warmest Greetings from Hotel Royal Kuala Lumpur ! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location. In addition to our gratitude, your comments will be an encouraging factor that will drive us further... More 

Bandung
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 19, 2015

I stayed in room 905 for 3 nights ( 15-18 May 2015 ) number 905 . this hotel really strategic location in the "bukit bintang" area reception staff really helped me at the time of check-in process especially reception zulkifli, he helped me to get the room I wanted ( high floor and city view ) and I got it... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Putra K Warmest Greetings from Hotel Royal Kuala Lumpur ! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location. In addition to our gratitude, your comments will be an encouraging factor that will drive us... More 

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