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All 278 Kuala Lumpur hotels

Hotel Royal Kuala Lumpur

3.5 of 5 Hotel   |   Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
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Hotel Royal Kuala Lumpur
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Ranked #125 of 278 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
FrequentFlyerPK Singapore, Singapore
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428 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars

Chose this hotel for it's prime location for my very first trip to Kuala Lumpur. Took KLIA Transit from Airport to Sentral (30 minutes ride) walked through the Shopping mall to get to the overhead bridge where you will walk across to reach Sentral Monorail Station. Hotel Royal is situated next to Bukit Bintang Monorail Station. Fee: RM2.10 and 15... More 

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Cambridge
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location within a short walk of the Petronas Towers, this is a comfortable and luxurious hotel in central KL. The staff were extremely helpful and courteous, room and bathroom spotlessly clean and comfortable. I'd happily stay here again.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed the hotel for 4 days location is great my room was on 20th floor which has twin tower and city view very clear morn and evening city will made your day no doubt, room is clean and good enough but the employees of the hotel has no manners no good customer service they are not even professional they doesn't... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 6, 2015

The room is stink of cigaret, i dont know, is my room is smooking room since the room is really smell bad, dont suite with family with children. my room in 11floor. Breakfast is bad, i dont know for others but no much option for breakfast, the taste didnt suite with me. The hotel had a good location. The staff,... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Christie A Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with... More 

Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2015

Had my function in the hotel 20 & 21 December 2014. The staff here are professional from the front reception to the banquet staff. My function went well as the staff were helpful and was on hand to help during my function. The newly renovated rooms were great however food was only fair in the coffee house. Will definitely use... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms Sweetluthien Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will... More 

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 29, 2014 via mobile

We made reservation for 3 rooms and stayed 3 nights in their old rooms. We will not complain for an old room as long as they have a clean and nice bed. They do have clean and nice bed! We enjoyed the bed. But the problem came when we ordered an extra bed at 6 pm by phone.I agreed the... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Rijanto Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with the... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 28, 2014

Very very slow services, they even dont care about their guests. They choose to accept money from other guest that wanted to stay longers as long as they have money and they abandon their new guest because of money problem. I really dissapointed, this hotel doesnt meet any of my expectation if i can give 0 star i will give... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Alvin Y Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with... More 

SINGAPORE
Top Contributor
88 reviews 88 reviews
39 hotel reviews
251 helpful votes 251 helpful votes
3 of 5 stars Reviewed December 26, 2014

We reached the hotel at around 4pm in the afternoon and was told by the front desk that our room was not ready for check-in. I was quite surprised as the hotel website stated that check-in time was supposed to be 2pm and we were very tired after our long journey to KL and had been looking forward to checking... More 

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Wienprater Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with the... More 

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 18, 2014

Stayed 1 night - booked 2 rooms Good area but extremely old rooms - shower area's glass door did not fit properly, causing water to seep through to the main area Cupboard doors not properly aligned Aircon was FREEZING to the point we turn it off and still woke up mad cold. Breakfast was average with no surprise, breakfast area... More 

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Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed December 18, 2014

I have been staying at Hotel Royal for few times. My first experience was on 2009, where back then, the name was still Coronade Hotel. I love everything about the hotel, back then, the service, The Location, The room, The price. Then due to my pregnancy, i did not travel again until 2013. This time the hotel has change its... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Sylvia2611 Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with the... More 

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Additional Information about Hotel Royal Kuala Lumpur

Address: Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Royal Kuala Lumpur 3.5*
Number of rooms: 225
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Also Known As:
Coronade Hotel Kuala Lumpur

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