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All 274 Kuala Lumpur hotels

Hotel Royal Kuala Lumpur

3.5 of 5 Hotel   |   Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
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Hotel Royal Kuala Lumpur
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Ranked #116 of 274 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 1 week ago
Sylvia2611 Jakarta, Indonesia
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418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Stayed 1 night - booked 2 rooms Good area but extremely old rooms - shower area's glass door did not fit properly, causing water to seep through to the main area Cupboard doors not properly aligned Aircon was FREEZING to the point we turn it off and still woke up mad cold. Breakfast was average with no surprise, breakfast area... More 

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Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed 1 week ago

I have been staying at Hotel Royal for few times. My first experience was on 2009, where back then, the name was still Coronade Hotel. I love everything about the hotel, back then, the service, The Location, The room, The price. Then due to my pregnancy, i did not travel again until 2013. This time the hotel has change its... More 

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Senior Contributor
28 reviews 28 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My room was not cleaned up when I arrived at 7PM. This could have been the previous occupants fault because the TV was on at high volume, the bed was unmade, there was a half-empty water bottle on the table and scraps of garbage on the living room and bathroom counters & bins. Some of the staff were helpful, but... More 

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SG
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've stayed in various hotels in KL and this has got to be the worst. Rooms are OLD, basins are dirty. There's no consistency between rooms. One had 2 bath towels, 2 hand towels and a towel for the floor. The other room NEXT DOOR only had 2 bath towels. No toothbrush, no toothpaste which is still fine but the... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr/ Ms ZZZSG Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. As much as we value your patronage, we value your observations more and thus we thank you for highlighting to us our shortcomings whether in relation to rooms, facilities or service. We have informed... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I emailed Hotel Royal a month before to ask about room rates for a stay in KL 1st week of Dec 2014. The hotel sales emailed me back with the room rates rather quickly. However when I replied to the email that I would like to proceed with the room booking, I did not get any reply from Hotel Royal... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr/ Ms jol_hohoho Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your comments on the hotel’s location/ facilities/service level. The issues highlighted have been addressed with the department head concerned. We would like to assure... More 

Melaka, Malaysia
Top Contributor
67 reviews 67 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 18, 2014

I was certainly surprised when I got to the hotel. I have to admit that the hotel was far better than the way it was the last time I visited it. Two thumbs up to the management for all the refurbishment works on the hotel. Again, it was the location which prompted me into choosing this hotel as everything is... More 

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Foto_Melaka Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us further... More 

Kanpur, India
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2014

The location of the hotel is good but if you want to travel via metro than you will first have to travel by monorail to Kualalumpur sentral then you will be able to catch the metro. However the location is good as it surrounded by malls and there are very good restaurants around. The free wifi internet connection is very... More 

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr/ Ms Abhishek Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us... More 

Singapore
1 review
4 of 5 stars Reviewed October 27, 2014

I was a bit skeptical when I chanced upon Hotel Royal online. It had mixed reviews and there were actually alot of other choices of hotels around Bukit Bintang area but I'm so glad I picked Hotel Royal! Check in was a breeze. We were attended by Mr Rayner. We stayed for 4 nights. He was a pleasant and nice... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Hanie Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us further... More 

jogjakarta
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 26, 2014

Its in good location,i think its on middle u can go to pavilion mall in 10' walking. And its across sungei wang mall which is budgeting mall. the room little bit dirty on the carpet i think its should get cleaned, ac cold, bathroom clean, breakfast good i stay for 2 night and the breakfast menu changing, i like it,... More 

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr/Ms Damai108 Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2014

Stayed with a friend. Checking in & out was a breeze. Front Desk staff were friendly, courteous & accommodating. Bed is cozy & room is quite spacious. AC cold but that's good for me. Would have been great if there was a hand bidet in the bathroom. Water in the bathroom sink was yellowish/rusty coloured even after we let it... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr/Ms CallMeReeRee Warmest greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent visit to the city! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to... More 

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Additional Information about Hotel Royal Kuala Lumpur

Address: Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Royal Kuala Lumpur 3.5*
Number of rooms: 225
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Also Known As:
Coronade Hotel Kuala Lumpur

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