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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
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Hotel Royal Kuala Lumpur
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Best prices for: 1 room 1 guest
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Ranked #127 of 286 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Dennis146 Penang Island, Malaysia
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478 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Penang Island, Malaysia
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was a nice size and well furnished. First hotel to go to that had a big mirror with correct lighting !! and electrical sockets close to the mirror, my wife was happy. We could not connect to their wifi and the browser could not make an exception as they used HSTS. The bathroom was also very nice with... More 

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Surabaya, Indonesia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

very comfortable place to stay. the location is very strategic, my restaurants around the hotel and its location is very close to pavilion. the room price is affordable and the room is wide enough. however, the hotel needs to add more plugs for charge because it only has 1 or 2 plugs. cant borrow the universal adapter either since it... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear NS2612, Greetings from Hotel Royal Kuala Lumpur! We would like to thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city. We are very happy that you had an enjoyable your stay with us and our team will be overjoyed and energised by your nice comments. We like to inform... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: 1) Value for money 2) Fantastic location for shopping in Bukit Bingtan area 3) Nice and tidy 4) Room service is of acceptable standard Cons: 1) Renovation work is hampering the lobby space 2) Hotel Lifts are noisy and sounds like they need better maintenance

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Nizam K, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we appreciate your positive comments on the hotel's location and services level. We would like to inform you that Hotel Royal Kuala Lumpur is currently undergoing renovation. The renovation... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Am staying here for 15 days tba. As am a long stay customer i got a good rate. Know rooms are cleanish, i only east white egg omelette and beans as a rule and thats all fine. Try to get a higher floor 16 as there is drilling all day. I request to be moved and was assisted promptly. And... More 

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear hamond k, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience at our hotel during your recent trip to the city. We are pleased to learned that overall you were satisfied with our services and facilities during your stay at our hotel. The comfort and well being of our guest are always be our main priority.... More 

singapore
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 1 week ago

I have stayed in this hotel for many time but the standard of Service has drop tremendously. Stayed in this hotel during early June and had booked for 3 rooms, one night via the hotel internet web site. Called in 2 days before arrival to confirm reservation and hotel front desk told me, mine reservation was for Aug check-in??? Re-confirm... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear dino1963, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. Firstly, please accept our sincere apology for the inconvenience caused and also we are regretful to learn that our team's downfall om your recent trip to our hotel. We sincerely thank you for the comments provided, and... More 

Travelers are raving about these Kuala Lumpur hotels

Kuala Lumpur, Malaysia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel Royal's location is central to many shopping malls around Bukit Bintang, including Pavilion, Sungai Wang, Lot 10, Times Square etc. However, this hotel is a bit old & the room we stayed in was rather run down, with the piping leaking & the air-con not working properly. For the 2 days we stayed here, we have to call in... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear keepcalm77, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking time to communicate to us why our services did not meet your expectations and sincerely apologise on behalf of the hotel for the inconvenience caused. We have taken note of your room regarding piping leaking and air conditioner and will take the necessary steps to improve. Rest assured... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

ur stay was 10 days. Pros: - Very good location in the middle of Bukit Bintang right below the monorail and within 500m of Pavilion, Lot10, Farenheight 88, Sungei Wang and Beraya Times Square Shopping Center - Cheap - we booked 2 weeks in advance via web jet $40 AUD per night  - Clean comfortable room - Adequate hanging space... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Sarah W, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city and we write to let you know that we appreciate your positive comments on our hotel's location and facilities. On the other hand, we are most concerned to learn of the setbacks that you had encountered... More 

Melbourne, Australia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is OK, rooms look fine, though mine stunk of clove cigarettes. Stunk... After running the shower for at least 10 minutes there was still no hot water. The light switches are confusing and overly complicated, making collapsing in bed at the end of the day and turning the lights off an ordeal. For US$80 I expected breakfast...

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Aquatic_Ape, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we appreciate your positive comments on the hotel's location. The issue highlighted have been addressed with the department heads concerned. Remedial measures have been taken in order to avoid future... More 

Level Contributor
12 reviews
3 of 5 stars Reviewed 3 weeks ago

The location of the hotel could not be better as it is right next to bukit bintang monorail station and distance walk from pavilion. Staff are attentive and try their best to provide best service but sometimes make silly mistakes. Beside the location is not much else to talk about as everything else is either average or below average. For... More 

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear nader p, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking time to communicate to us why our services to us why our services did not meet your expectations. We have taken note of your comments and will take the necessary steps to improve. We are seriously taking every measure to avoid such kind of incidents in the... More 

Ludhiana, India
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

best part of hotel is its location right nest to all the shopping. Room size is also ok. Apart from hotel location and room size nothing extra ordinary in the hotel. Concierge guy was very helpful another plus for hotel.

Was this review helpful? Yes
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear arunjain22, Greetings from Hotel Royal Kuala Lumpur, We would like to thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent stay at our hotel. We are very happy that you had an enjoyable your stay with us and our team will be overjoyed and energised by your nice comments. Once again, thank you... More 

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