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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia (Formerly Coronade Hotel)
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Hotel Royal Kuala Lumpur
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Ranked #121 of 277 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
Leesree_and_Subbi Perth, Australia
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444 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Perth, Australia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

Date of Stay: 29 Dec 2014 - 1 Jan 2015 A bit about me: Those who have read our reviews and posts before will know I normally travel as part of a pair, a 58 year old "Mum" (Subbi / Sabrina) and 35 year old "Daughter" (Leesree / Lise). We both fell in love with Malaysia a long time ago,... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr/ Ms Leesree_and_Subbi Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive... More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

i recomend this hotel if you want to stay with kids as the location surrounding by malls, restaurants and monorail station. easy for getting food and public transportation. if you want to take GO KL bus just walk to Pavilion mall, the bus is stopping in front of the mall. if you take room dining service don't paid cash to... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Endah S Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with... More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Excellent location Good Breakfast Friendly Staffs New rooms are clean and spacious No Sun around the pool Pool is small Everything within walking distance Reasonable price ............................................................

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms Mid P Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that... More 

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Hotel Royak KL for 3 nights for work. I stayed at their OLDER deluxe rooms. This review is based on their older rooms. Positives ------------ 1. Location - For travellers, this hotel is quite central to most shopping malls in Bukit Bintang area. Times Square, Low Yat, Sungei Wang, Lot 10, Farenheit and Pavilion is all within walking... More 

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr JaysonYJW Warmest Greetings from Hotel Royal Kuala Lumpur ! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location. In addition to our gratitude, your comments will be an encouraging factor that will drive us further... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

It didn't start well as it took ages to check in, there was only one girl on reception and lot of other staff standing around not doing anything. When we got to the room we were hit by the strong smell of drains, we asked them to put bleach down the plug holes hoping that would solve the problem, which... More 

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr Alex W Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us... More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel during our transit time in KL and were 'quite' happy with our stay. The location is great, right next to Sungei Wang and Lot 10 mall, it's also walking distance to all the other malls around - or if you don't want to walk, there's a train station a few minutes away. The downside to... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr William S Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive... More 

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed in this hotel many times over the years. The hotel is average but in a fantastic location - opposite Sungei Wang mall & next to Lot 10 mall. Pavillion mall is just 2 mins walk. Jalan Alor hawker food street is 5 mins walk away. Lots of food options around & it is a shopping paradise in Bukit... More 

Was this review helpful? Yes 2
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms Brightnpink Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will... More 

Boksburg, South Africa
Top Contributor
58 reviews 58 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is central to the happening part of KL, that is a plus point. The rooms was recently renovated and is still in great nic. But, but, but the service is non exciting. You have to ask reception 3 times before things get done. Breakfast was cold for our whole stay, that is unacceptable. Toilets in lobby was flooded,... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms WBronkhorst Warmest Greetings from Hotel Royal Kuala Lumpur! As much as we value your patronage, we appreciate your observation and concern on our service level. We have taken note of your views and will take corrective steps to put things in order and better perspective. The issues highlighted have been addressed with the department heads concerned.... More 

Perth, Australia
Top Contributor
222 reviews 222 reviews
29 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay in Hotel Royal was a bookend trip on the way to Europe and on the way back from Europe. We stayed 3 nights on in June 2014 and then 2 nights in July/August 2014. Hotel Royal is in a perfect location, so close to everything in the hub of K.L. Sungei Wang & BB Plaza are only a... More 

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HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Ms Danutha Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/ facilities/service level. In addition to our gratitude, your comments will be an encouraging factor that will drive us... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 17, 2015

was there for one night and we had a corner room. the room was quite spacious. room and toilet amenities were provided. the wifi given to us were quite weak at times. The bed was comfortable enough. overall a decent place to stay in as it was very well located in town. restaurants and cafes plus shopping were just right... More 

Was this review helpful? Yes 1
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this review

Dear Mr / Ms Edgychic Warmest Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s location/facilities/service level. The issues highlighted have been addressed with the department heads concerned. We would like to... More 

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