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Federal Hotel

3.5 of 5 35 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Federal Hotel
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Federal Hotel
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455 reviews from our community

Traveler rating
    45
    167
    135
    60
    48
See reviews for
113
136
33
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
  • All months
    (455)
  • Mar-May only
    (103)
  • Jun-Aug only
    (131)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (111)
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George Town, Malaysia
Top Contributor
54 reviews 54 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

So I may be too naive but I was not expecting a hotel where people are allowed to smoke and contaminate the whole ventilation system regardless of everyone else. But that's the way it is. When I booked this hotel I didn't know there were non-smoking.floors and was automatically given a smoking one. Some two hours in the room triggered... More 

Was this review helpful? Yes 1
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Img512, Thank you for taking time to review our hotel. We are not a smoke free hotel, there are designated smoking and non-smoking floors for accommodation. Smoking is strictly prohibited at enclosed public area such as lobby, coffee house (in door), function halls; nevertheless it is permissible at designated area such as swimming pool and outdoor seating at coffee... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel rooms nice clean comfortable sleep food in restaurant very good staff friendly lovely swimming pool with sun beds room service very good central location, we were two girls travelling around asia we felt safe in hotel

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Gilly5719, Thank you for taking time to review your stay at The Federal Kuala Lumpur. We are glad to hear that you and your friend enjoyed your stay with us and the positive comments; which I have shared with our team. we certainly look forward to welcoming you back again soon on your next visit. Thank you General Manager... More 

Kent, Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in the superior. The room is comfortable but bed is hard. The inner rooms do not have noise but also no view. Service and cleanliness is excellent. I have not tried the food. TV has very few channels so I watch BBC all the time. WIFI is strong, a must for me.

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Cycleinsun, Thank you for taking the time to review your stay in our hotel. We are delighted to read that you enjoyed your stay at The Federal Kuala Lumpur. I have shared your good comments with the team. Just for your information, acted from our complaints; the street musicians have moved to other location and the live band opposite... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Was hisitated with this hotel initially due to bad review from others in tripadvisor. Finally decided to booked Federal Hotel at last minute as their rate was the most reasonable one compared to other hotels at same location during year end. Upon arrival at hotel lobby, it was very crowded with guests at reception counter, suprisingly, the check in procedures... More 

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Beutifulworld, Thank you for taking the time to review your stay in our hotel. We are delighted to read that you enjoyed your stay at The Federal Kuala Lumpur. I have shared your good comments with the team. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at The... More 

Dhaka City, Bangladesh
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed there for two nights during my honeymoon last year. We arrived pretty early in the morning (4:30 am) and they arranged an early check in by 6. I found the stuffs good but you might face communication barrier. The rooms were old with the ancient switch box floor mat but clean. Locker, Iron etc re available in the... More 

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

It is always a pleasure to read feedbacks from our Guests and to hear that you enjoy your staying experience with us. Dear Peu_Anindita Thank you for taking your valuable time to write a review concerning your recent stay with us . We are glad to hear that you have been benefited by our strategic location; a favourite for those... More 

Sydney, Australia
Top Contributor
61 reviews 61 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my second time at the Federal Hotel, and although I had no complaints the first time my second stay definitely reflected what many have said here - do not expect to sleep! I was staying with my 70 year old mother and we could hear bad karaoke from a club down the street until 5am! My mother didn't... More 

Was this review helpful? Yes 1
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Areerak, Thank you for taking the time to share your feedback on your stay with us. We do apologise for the inconvenience that was caused due to the upgrading exercise of our New Outlet at the poolside during your stay with us in August. The new outlet "Kontiki Restaurant" is officially opened on September 19,2014.; a all day dining... More 

Brisbane, Queensland, Australia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Not the best hotel, smells of cigarette smoke everywhere, un-renovated superior delux room is in my opinion, a sub standard standard room, old, dated, smelly and small. Requested a change of room as that side of the hotel is near the open karaoke street singing which doesn't stop until 3:30 am. The renovated rooms on 8th and 9th floor are... More 

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear lonibekkers2015, Thank you for your comments and feedback in regards to your recent stay with us. We apologize for the shortcomings that you have experienced during your stay with us. We are conducting an investigation and have highlighted your comments to the relevant departments. The local council has been notified on the street bands performed at Bukit Bintang that... More 

Sydney
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was booked into the new wing however I had to change rooms as the bed cover was dirty. I change to a larger older room. It was quite noisy at night I could hear karaoke from below but it didn't affect me to much as I still slept quite well. The room was in need of updating. Carpets stained... More 

Was this review helpful? Yes 1
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear groovymumu, Thank you for taking time to review our hotel and your constructive feedback. We have taken notice of your valuable feedback and rest assured we will take appropriate measures to correct these matters. Best regards General Manager The Federal Kuala Lumpur More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is old. The light systems are not working well. Better check before the room is chosen. The Malaysian electrical sockets need adapter for the other countries. The foods are good. The bands of the second floor require more sound proof.

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Seng333 n, Thank you for taking time to review our hotel and we appreciate your kind compliments of our food quality. Your comment on the light system has been forwarded to our Engineering department for immediate rectification; and taken note on your "Room Tip", we will definitely look into improving it. We hope you’ll visit us whenever your travels... More 

Gibraltar
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival late on the 24th December we were given a room in the Tower Wing. Rooms were 70's style, small outdated . crammed ..not a 4* rating at all. We had asked for a double room and were given a double bed and a single all in one room.. Bathroom was worn out not what you expect of a... More 

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Ladori, Thank you for your time sharing your feedback with us. We are delighted to hear that you value The Federal Kuala Lumpur's accessibility to dining and shopping destinations. We will look into the matters that you have raised to ensure our guests’ comfort and satisfaction ; and we hope that you will not be deterred from visiting us... More 

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Additional Information about Federal Hotel

Address: 35 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Federal Hotel 3.5*
Number of rooms: 450
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Also Known As:
Federal Hotel Kuala Lumpur
Federal Kuala Lumpur

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