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Federal Hotel

35 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Federal Hotel
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Federal Hotel
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467 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
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    (467)
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    (110)
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Chelsea, Quebec
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There were many small annoyances at my recent stay at the Federal Hotel. After checking in, I tried to place a local telephone call from my room and was told I had to return to reception and deposit 100 ringitts to make any phone call. There was no temperature control in the room and it was too cold all the... More 

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Pinombre, Thank you for your feedback. We will investigate the matters you have describe here. My sincere apologies in the shortfalls. We hope to see you again on your next visit to Kuala Lumpur. Regards General Manager The Federal Kuala Lumpur More 

Wellington, New Zealand
Top Contributor
138 reviews 138 reviews
66 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for a night as our favourite hotel Royale Bintang was fully booked out due to Chinese New Year. The room did not meet our expectations and was quite drab. The Reception staff as well as Bell service were very good and quite Customer focussed. We had requested room on Non-smoking floor but almost all hotels in KL... More 

Was this review helpful? Yes 1
TheFederalKL, Manager at Federal Hotel, responded to this review

Dear TravellerPorirua, I am disappointed to read that we have not met your expectations on certain areas during your stay. I sincerely hope that we have the opportunity to serve you better during your next stay with us. Regards General Manager The Federal Kuala Lumpur More 

Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the newly refurbished wing, Merdeka Wing..It was a lot nicer than the rest of the area in the hotel.. Room was very big, with double bed and day bed, 2 flat screen TV.. Location is great! In the centre of Bukit Bintang, you can find great food just beside the hotel. Room service was okay, food was... More 

Was this review helpful? Yes
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear anez-zu, Greetings from The Federal Kuala Lumpur! Thank you for the compliment on our new room; and we are delighted that you found our hotel’s location convenient and had a comfortable stay. We hope to see you again whenever you are in Kuala Lumpur. Thank you General Manager The Federal Kuala Lumpur More 

Contributor
16 reviews 16 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are average. Nothing outstanding here. More like outdated. They will only provide soap and bottled shampoo. I was in Standard room without breakfast. Good thing is within walking distance to shops and eateries. For a minimal budget with family this would be recommended. Clean bed sheets and towels. Basic needs available but most importantly fast, free and reliable wifi.... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Joe_Fuse Greetings from The Federal Kuala Lumpur! Thank you taking time to review our hotel. We are delighted that you found our hotel’s location convenient and the WIFI connection is good. The Superior room you stayed are located at Tower block, which is smaller in size. At Merdeka Block, our renovated rooms (completed in mid 2014) are much larger;... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel has a great location, just walking distance to Bukit Bintang, the epicentre of nightlife in KL. I booked the place online for just 2 nights and to sum it up the value for money ratio is just okay. When I entered my room I had to figure out that the window just pointed to a very narrow light channel... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Gerd B Thanks for your positive comments on our new room, food and facilities. I look forward to you returning to stay with us again on your next visit to Kuala Lumpur. Regards General Manager The Federal Kuala Lumpur More 

Singapore, Singapore
Contributor
20 reviews 20 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel twice and loved it on both occassions. Once we stayed in the merdeka room which was spacious for 3. 2nd stay was in the standard room just nice for 2. Equally clean though was abit small. Toilet in merdeka dosent have bathtub but the latter do. Both have fridge and ironing facilities. Merdeka have the twin... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Musliha, Greetings from The Federal Kuala Lumpur! Thank you for the positive feedback on our hotel. We are extremely delighted to read that you have had a wonderful time here and glad that you found the location of our hotel is very convenient. We hope to see you again on your next visit to Kuala Lumpur! Thank you General... More 

Hanoi, Vietnam
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2015

Great central location for shopping, reception staff were very helpful and friendly. Room was clean and the beds were comfortable. We were given a quiet room for our comfort. Ask for non smoking. No disturbances. Pool was lovely too.

Was this review helpful? Yes 1
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Suegray2014, Thank you for giving us an excellent review. We hope to see you again on your next visit to Kuala Lumpur. Regards General Manager The Federal Kuala Lumpur More 

Orebro, Sweden
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 16, 2015

This hotel may be a bit in a need of refurbishing. But for us it was as good as any other. Nice and friendly staff. We liked it so much so we even went back to the same hotel for another stay after our trip to Mabul Borneo. So first 2 nights and a week after another 3 nights. The... More 

Was this review helpful? Yes 1
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Sweden_Lena019, We are very pleased to receive a positive comments from you. Hope to meet you again on your next visit to The Federal Kuala Lumpur. Regards General Manager The Federal Kuala Lumpur More 

Dhaka City, Bangladesh
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 11, 2015

Its a very cozy hotel. The staff are very friendly as well. Food was great. I checked in without any reservation....the staff was very co-operative in getting me a room. Great for business as well as family tours. Would happily recommend :)

Was this review helpful? Yes 2
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear IHossain, Thank you for your positive review. Look forward to seeing you again on your next visit to The Federal Kuala Lumpur! Regards General Manager The Federal Kuala Lumpur More 

George Town, Malaysia
Top Contributor
57 reviews 57 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 20, 2015

So I may be too naive but I was not expecting a hotel where people are allowed to smoke and contaminate the whole ventilation system regardless of everyone else. But that's the way it is. When I booked this hotel I didn't know there were non-smoking.floors and was automatically given a smoking one. Some two hours in the room triggered... More 

Was this review helpful? Yes 1
TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Img512, Thank you for taking time to review our hotel. We are not a smoke free hotel, there are designated smoking and non-smoking floors for accommodation. Smoking is strictly prohibited at enclosed public area such as lobby, coffee house (in door), function halls; nevertheless it is permissible at designated area such as swimming pool and outdoor seating at coffee... More 

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