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Federal Hotel

35 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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506 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (506)
  • Mar-May only
    (129)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (116)
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Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Things that I like: a. Excellent location with amnesties and food in close proximity. b. Hotel staffs are friendly and responsive. c. Hassel free check-in. Things like dislike: a. Rooms look dated and in need of renovation. Clean and functional though. b. Limited toilettes supplied- soap only. c. Walls between rooms are not dense. Loud noises can be heard from... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 4 nights & stayed in a Merdeka room & easily sleeps four with an extra bed. This hotel is conveniently located next to Low Yat Plaza & 10 minutes walk to the Pavilion Mall with a reasonable room price. The reception staff Henry & Lisa were very friendly & helpful.

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Greater London, United Kingdom
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a great location. It is very close to the metro, monorail, bus's, and malls. Its service is good and the staff are helpful. The surrounding area is a great place to go for a drink or a bite to eat, the food is incredible in almost any direction. The breakfast is plentiful and quite nice and... More 

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Singapore, Singapore
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A hotel that has roots from the days of Malaysia's independence. It was meant to house delegates who came to watch the day of independence. It does have a flare of modernity despite its long history. Room's furnishing is modern standards, comfy bedding. Love the old school control panel switches, and old school hotel service. As I needed to print... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

This might sound simple. I called the reception and asked for swimming pool opening hours, they said 7am to 7 pm. Then the next morning I went down to use the facility they said it opens at 9. I called the reception again and they apologised for giving wrong information!! It's better to train staff a bit more about simple... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Sepideh S Please accept our sincere apologies on the inconvenient caused during your stay with us. I have personally instructed our head of department to re-train all staff on the product and services of our hotel. We hope this incident will not deter you from staying with us again. Kind regards General Manager The Federal Kuala Lumpur More 

Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

(-)Upon entering the room, we saw there is a dirty towel in the chair. It's not really a big deal but still it matters. Need to improve their television channels. wifi needs to improve. (+)The location is good it's accessible because its in the heart of the city. Staff is okay. The room is nice but looks old. they have... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Sasha_EA Thank you for your review on your recent stay with us. Your comments are well noted and I will personally share your feedback with our team and to ensure housekeeping SOP is strictly adhere. Kind regards General Manager The Federal Kuala Lumpur More 

London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

While the hotel is generally clean, it looks a bit like the place that time forgot. Very dated fixtures and fitting, but clean bed. The photos on TA and booking.com make it look a lot more glamorous than it is. However, we had some friends staying here too and they were in the Merdeka wing - a new wing and... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear mt842015 Thank you for your recent stay with us and sharing your experience at our hotel. We hope to serve you again in near future. Kind regards General Manager The Federal Kuala Lumpur More 

County Antrim, Northern Ireland, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a 2 day 2 night stop over here and was very pleasantly surprised by the size of the room, more then enough room for 2 adults and 2 older teenagers. Everything was lovely and clean and the hotel is within a short walking distance to a large variety of eateries and shops. Also only a short taxi ride... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Corinne D Thank you for taking time to review our hotel on your recent stay with us. We hope to see you again in The Federal Kuala Lumpur soon. Kind regards General Manager The Federal Kuala Lumpur More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We arrived at midnight: I laughed that there were no reception then after couple of minutes the receptionist pop up she were hiding under the dreck watching a movie maybe :) anyway I paid I went to the room it smell ughhh stinky I was on the 9floor as advised will be a good view the windows has problems the... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear Nader A Thank you for sharing your feedback; we will be conducting an investigation as per your comment. Please accept our apologies for the inconvenient caused during your stay with us. Kind regards General Manager The Federal Kuala Lumpur More 

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Melbourne, Australia
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in was very smooth, we asked for an up grade and received it at no extra charge. The mini bar in the room was free, which came as a surprise. We were on the 11th floor, a large room, but tired, the carpets where stained the furniture was tired, grout was coming out of the tiles in the bathroom.... More 

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TheFederalKL, General Manager at Federal Hotel, responded to this review

Dear dizza86 Thank you for sharing your opinion with us on Trip Advisor, your comment is well taken note. We would like to apologise for the inconveniences that might have ocurred during your stay Kind regards General Manager The Federal Kuala Lumpur More 

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