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Dorsett Regency Kuala Lumpur

172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
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Dorsett Regency Kuala Lumpur
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Dorsett Regency Kuala Lumpur
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1,097 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this property two months back and I think it's time for the hotel to refurbish its exterior of the building. On the appearance, it does not look like a 4-star property as the exterior looks kind of old. Overall, the hotel is good and it's strategically located near shopping malls.

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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

There is a lot of noise from construction activities in the room. It's impossible to rest or relax in the room during the day. This information is not disclosed by the hotel staff when making the booking or when allotting the room.

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Travelers are raving about these Kuala Lumpur hotels

Johor Bahru, Malaysia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I went to Dorsett Regency in early of May 2015 with my mum for a vacation trip. I booked the room through Amoma.com and made a special request to have a non-smoking room. Fortunately, I was granted the request but what a pity, the non-smoking floor was on 7th floor. Thus, the view of Petronas Twin Tower is blocked by... More 

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Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel is safe and secure place to stay. Check in is fast and friendly. However the wifi is very slow, no toothbrushes provided and whenever you switch the light to go to the toilet, the hotel room + toilet will light up and it can be quite annoying to light sleepers. Air con can be a bit noisy if I... More 

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

To General Manager Today while me & my wife reached to the front office, there is a guy that misbehavior to the one if the front office staff name Rabena, once we approached Rabena for checking in, this Guy come across in front of my wife to take a peace of paper which is so rude, very rude and he... More 

Was this review helpful? Yes 1
Newcastle, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We were booked into the Dorsett Regency in Kuala Lumpur for 4 nights and were really looking forward to it, unfortunately it was very dissapointing. We were upgraded to a newly renovated room, which I must say was very tastefully decorated but thats where it stops. The noise from the renovations was unbelievable, we were told that this work would... More 

Was this review helpful? Yes 1
Toongabbie, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights in late April. Advised at checking in that renovations were underway and it would be noisy from 9am till 6pm. Of course, by this stage, you don't have many options as we were not given this information before arriving because they don't want you to cancel. We thought ok, we will be out most of... More 

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William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Firstly, we would like to thank your kind patronage. We are truly regret to learn of your less than satisfactory stay with us and we appreciate your constructive feedback on our services and facilities. Please be assured that we will make every effort to improve our service level. We sincerely look forward... More 

Coolangatta, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Dorsett for our third time, enjoy the location it's an easy walk to the Pavilion, it's clean thou outdated, staff are great and friendly. Found the breakfast disappointing this time, lack of variation, my children previously have enjoyed the chicken sausages but in the 11 days that we stayed only had them once! One morning there... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Thank you so much for choosing us again for the 3rd time during your recent visit to Kuala Lumpur. We truly appreciate your continuous support towards our hotel. Your constructive feedback on our services & facilities is most appreciated. Please be assured that we will make every effort to improve our service... More 

Kuala Lumpur
Top Contributor
71 reviews 71 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have reviewed this hotel previously, however for this review I will only review the newly renovated floor i.e. Level 26. The room is newly renovated, very modern and world standard. Everything is new and nicely decorated. The electronic plug has changed to Malaysian standard and easily available in the room. The room is super clean with all new items.... More 

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Firstly, thank you for taking the time to share your feedback with us. We are delighted to know that we met your expectations in regard to luxury, comfort and service. Your positive feedback will certainly motivate us to serve our guests better. In addition, our website offers the Best Available Rate at... More 

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