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All 254 Kuala Lumpur hotels

Dorsett Regency Kuala Lumpur

4.0 of 5 Hotel   |   172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
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Ranked #61 of 254 hotels in Kuala Lumpur
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920 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

i been stay at Dorsett Regency Bukit Bintang several times.. 1st time, it really impress me. at middle few times, it still consider okay. until latest i stay, walkway outside my room is leaking with water. we all get wet on our shoe, spoil on our mood to shopping. at the same time, the toilet also quite dirty. and i... More

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brisbane
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Okay I really regretted staying at this place after regularly staying at capitol hotel. This place is in need of a makeover. Although, you do get a big, clean & spacious room, nice swimming pool but that's about it. Location is not great..taxi it to everywhere. A big plus for the night food stall on jalan imbi and the char... More

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DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear shez12, Greetings from Dorsett Regency Kuala Lumpur. Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review on Tripadvisor! We would like to thank you for the positive remarks on the hotel and also for pointing out the areas that we need to improve. We are glad to share that we... More

Meerut, India
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel is really good, especially the cleanliness and the facilities. and the location is great too. it is one of the stops for the bus from airport, and is hardly 15 mins by car from the great petronas towers. the hotel staff is good and helpful. they even have separate rooms for smokers.

Was this review helpful? Yes 1
DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Piyush6912, Greetings from Dorsett Regency Kuala Lumpur. Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review on Tripadvisor! We are glad to learn that you and your family had a good stay at the hotel and that you also enjoyed the surrounding attractions. Your feedback will definitely be a motivational... More

South Africa
Top Contributor
92 reviews 92 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right in the golden triangle just off Bukit Bintang - so you are where you want to be but no noise. The rooms are really spacious - which was great for all our diving gear! Very similar to others on the block but a little cheaper The check in was painful though - it took absolute ages... More

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DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear CathrynSouthAfrica, First and foremost, we would like to thank you for your kind support towards Dorsett Regency Kuala Lumpur and we are in receipt of your comments in TripAdvisor. It is our fervent hope that the commendation will act as a motivational tool to our employees to further improve their level of service and efficiency while addressing guests’ needs... More

Sydney, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is located within walking distance to Pavilion shopping mall via an alley way. Its not the closest to public transport, so do familiarize yourself where to catch public transport as taxis are expensive. We paid for a deluxe room with king bed for a few nights, with no breakfast. The hotel is rather outdated, but the room was clean.... More

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DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Silverbrim, Greetings from Dorsett Regency Kuala Lumpur. Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review on Tripadvisor! We are glad to learn that your stay with your family at the hotel was good and that you enjoyed walking to the major shopping complexes like Pavillion which is located walking... More

Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 5 nights in the Executive Suite during the recent Malaysian GP and enjoyed every minute of our stay. I've been to KL several times but this was the first time I stayed at Dorset. The room was clean and spacious we had a clear view of the twin towers from our corner room on the 29th floor.... More

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DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Abbas-Oz, Greetings from Dorsett Regency Kuala Lumpur. Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review on Tripadvisor! We appreciate your constructive feedback and it is our utmost pleasure to be of service to you. We are pleased to learn that you liked the hotel and also the Resident Band,... More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Everything you need to know if you read below I thought by having a high rating, I'll actually have something decent to stay in for 4 days, it was far far from that, I'm not fussy at all but it was really a terrible stay As I arrived, I was asked to wait as the room wasn't ready and I... More

Was this review helpful? Yes 3
DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Mazerian, Greetings from Dorsett Regency Kuala Lumpur. First and foremost, I would like to thank you for staying with Dorsett Regency in your recent trip to Kuala Lumpur and taking time to provide us with your valuable feedback regarding your stay. We are most disturbed to receive your comments regarding problems encountered with our products and services at the... More

Yanbu, Saudi Arabia
1 review
3 of 5 stars Reviewed 2 weeks ago

This is my 2nd visit to hotel. In 2012 it was great but it is bad in 2014. Room is not clean and smells bad. Reception is not helpful and not cooperative. They promised to change the room twice but they did not. Before I check-in I called the hotel and they told me that WiFi is included, but when... More

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DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Abdullah M, Greetings from Dorsett Regency Kuala Lumpur. Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review on Tripadvisor! Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. Please be assured that we are looking into your points highlighted about the services of... More

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights on our way back to NZ from Penang and found it great. The staff were very friendly and helpful (especially down in the "Windows" bar for our pre and after diner drinks). The concierge was also very good in arranging our tour and taxi back to the airport. The hotel is well... More

Was this review helpful? Yes 1
DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear GandPHart, Greetings from Dorsett Regency Kuala Lumpur. Thank you for your recent stay at Dorsett Regency Kuala Lumpur and taking time to post your review on Tripadvisor! We are glad to learn that your stay at the hotel was good and that you also enjoyed the surrounding attractions. Your feedback will definitely be a motivational tool for us to... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

First, no free internet and it would be very very costly if you are staying with family especially children. The breakfast serve is very slow to prepare the dishes of eggs. I am staying in a room with its floor surface not level and very much notice when walking. A/C in high but not cooling enough.

Was this review helpful? Yes
DorsettKualaLumpur, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Saeed197, Greetings from Dorsett Regency Kuala Lumpur. Thank you for staying with us. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. The service shortfall and inconvenience caused are sincerely regretted. We always strive to provide the best service and your feedback will certainly help us to improve on our service. We... More

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Additional Information about Dorsett Regency Kuala Lumpur

Also Known As:
Dorsett Regency Kuala Lumpur Hotel
Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
Regency Kuala Lumpur
Kuala Lumpur Regency
Address: 172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Luxury Hotel in Kuala Lumpur
#48 Family Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Regency Kuala Lumpur 4*
Official Description (provided by the hotel):
Dorsett Regency Kuala Lumpur is located in the heart of Kuala Lumpur's Golden Triangle, a stone's throw away from Malaysia's finest shopping malls, eateries, tourist and entertainment spots. A short 5 minutes' walk will take you to the doorstep of Pavilion, Starhill Gallery, Fahrenheit 88, Lot 10, Sungei Wang, Berjaya Times Square and Low Yat Plaza. The KL Convention Centre and Petronas Twin Towers are also within walking distance from the hotel through an air-conditioned link bridge. ... more   less 
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