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Dorsett Regency Kuala Lumpur

172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
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Dorsett Regency Kuala Lumpur
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1,127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1127)
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    (279)
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    (288)
  • Sep-Nov only
    (306)
  • Dec-Feb only
    (254)
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Oman
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

good Hotel and reasonable priced ans central located in KL city its easy walking small distance to Time square Mall and easy to walking to nearest Mall in Bukit Bentang most of big shopping its located on same place just you can walk do you shopping easy

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, It is wonderful to know that you and your family enjoyed your maiden Dorsett experience at our Hotel and also our strategic location of within the shopping, food and entertainment district. We look forward to welcome you & your family again in your next visit to Kuala Lumpur! Warm Regards, Christina Toh Area General Manager More 

Cardiff, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for just one night as a stop over, but were impressed with the staff and the great location. The price was very very good. **They are doing some renovation at the moment, which is much needed, especially in the rooms. It can be quiet noisy, but it should be short term.** The location is amazing for Bukit... More 

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, It is great to know that you had a wonderful stay with us and we greatly appreciate your positive feedback on our staff service & hotel’s strategic location. We look forward to the pleasure of welcoming you back to the hotel when your travels bring you to Kuala Lumpur again. Warm Regards, Christina Toh Area General Manager More 

Panvel, India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a great Experience having stay at Dorsett Regency.Loaction is great and convineintly located in heart of kaulalumpur city.Hotel staff was nice and freindly.Buffet Breakfast was awesome with lots of indian dishes in menu.Overall its a nice option to select for a traveller to stay in kaulalumpur.

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Thank you so much for your positive comments on our staff & services. We are also glad to hear that you enjoyed our strategic location. We will continue to serve our guests better. We are looking forward to have you stay with us again in your next visit to Kuala Lumpur! Warm Regards, Christina Toh Area General Manager More 

Kuala Lumpur
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very reasonably priced and centrally located in Kuala Lumpur city within easy walking distance to shopping centres, convention centre, Bukit Bintan and the twin towers. Staff are friendly and helpful. My only complaint concerns the taxi drivers outside who try to rip you off and refuse to put the meter on (although this is a generic problem... More 

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing our hotel for your recent visit to Kuala Lumpur and we are delighted to hear your positive comments on our staff service, facilties & location. We look forward to welcome you back to stay with us in your next trip to Kuala Lumpur. Warm regards, Christina Toh Area General Manager More 

Dubai, United Arab Emirates
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with friendly and beautiful staff .. Good service .. Rooms are quiet nice tidy and clean. Upper level has very beautiful view where you could see beautiful city and Petronas tower . Close to the KLCC and the shopping area . Pavilion mall is at walking distance to the hotel

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, We are happy to note of your positive feedback on our service and facilties and also glad to know that you enjoyed our prime location. I sincerely hope that we are able to welcome you back for another enjoyable stay with us for your next visit to Kuala Lumpur. Thank you. Warm Regards, Christina Toh Area General Manager More 

Singapore, Singapore
Level Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read the review about rooms, I was bit worried. After I checked in, I immidiately thought the room was much better than expected. Spacious room, good wifi, comfortable bed etc. Only pro is the shower. The water temperature cannot be adjusted properly. Too hot or too cold. The location is just a few minutes away from the main street.... More 

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, We are grateful and proud to be considered your ideal hotel for your future regular business trip to Kuala Lumpur! Thank you so much for your positive feedbacks on our room and facilities. We are also glad to hear that you enjoyed our strategic location to nearby attractions of KL city and taken note of the issue raised.... More 

Melbourne, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My partner and i arrived on the second last day of Ramadan, due to refurbishments we ere asked if we wanted the newly refurbished room that would be noisy or the smoking room (neither of us smoke). So we chose the smoking room due to noise. We walked into the room and we were struck by the poor condition of... More 

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Mr Whitney, Thank you for your feedback on your recent stay with us. Rest assured, all these unusual incidents you mentioned are certainly not indicative of a typical stay experience at our hotel, which we are always proud of, based on regular positive guests’ comments all these while. Given the serious nature of the issues raised, we will require... More 

Travelers are raving about these Kuala Lumpur hotels

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for three nights and got a good rate by booking over two weeks in advance .The room was large and well equipped and the hotel was just five minutes walk to Jalan Burkit Bintang, the monorail and malls such as the Pavilion / Starhill gallery.The pool area was very pleasant and the buffet breakfast gave a decent... More 

Was this review helpful? Yes 2
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Kuala Lumpur! Thank you so much for your positive feedback. We are glad that you enjoyed our great location and facilities during your recent stay with us. We have also taken note of your comment on the unavailability to book our room a week ahead, which we strongly believe was a miscommunication issue. Rest assured,... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

This is rated 4 star but the level of cleanliness in the bathroom (especially the bath tub) is really poor. The room I was given is not the room I booked and it was also visibly falling apart. Buffet breakfast is ok. The hotel is literally a 2 min walk to Pavillion shopping mall and 15 min walk to Suria... More 

Was this review helpful? Yes
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Kuala Lumpur! First of all, we greatly appreciate your kind feedback on our facilities and also noted on your positive note on our breakfast and location. Rest assured that we will make every effort to improve our service level. We sincerely look forward to the opportunity of welcoming you back in order for us to... More 

Singapore, Singapore
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 12, 2015

Not much complaints except for 1) The renovation works which went on all day till about 5plus in the evening. We were at the 15th floor when we checked in and the drilling and hacking were in the rooms just opposite our room in the hallway...anyone can imagine how loud and annoying it was. Luckily we moved to the 26th... More 

Was this review helpful? Yes 1
DKL-AreaGM, General Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Kuala Lumpur! First of all, thank you so much for your positive notes on our rooms comfort and staff service. We are also glad to hear that you enjoyed our prime location as well. Please accept my sincere apologies for your recent experience from the inevitable power supply disruption due to a mandatory maintenance requirement... More 

Hotel Review Summarization

What travelers say

  • Very good(22)
  • Great location(10)
  • Golden triangle(5)
  • Buffet breakfast(3)
  • Shopping mall(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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