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Dorsett Regency Kuala Lumpur

172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
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Dorsett Regency Kuala Lumpur
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Dorsett Regency Kuala Lumpur
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1,093 reviews from our community

Traveler rating
    230
    483
    259
    78
    43
See reviews for
332
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is safe and secure place to stay. Check in is fast and friendly. However the wifi is very slow, no toothbrushes provided and whenever you switch the light to go to the toilet, the hotel room + toilet will light up and it can be quite annoying to light sleepers. Air con can be a bit noisy if I... More 

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

To General Manager Today while me & my wife reached to the front office, there is a guy that misbehavior to the one if the front office staff name Rabena, once we approached Rabena for checking in, this Guy come across in front of my wife to take a peace of paper which is so rude, very rude and he... More 

Was this review helpful? Yes 1
Newcastle, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were booked into the Dorsett Regency in Kuala Lumpur for 4 nights and were really looking forward to it, unfortunately it was very dissapointing. We were upgraded to a newly renovated room, which I must say was very tastefully decorated but thats where it stops. The noise from the renovations was unbelievable, we were told that this work would... More 

Was this review helpful? Yes 1

Travelers are raving about these Kuala Lumpur hotels

Toongabbie, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights in late April. Advised at checking in that renovations were underway and it would be noisy from 9am till 6pm. Of course, by this stage, you don't have many options as we were not given this information before arriving because they don't want you to cancel. We thought ok, we will be out most of... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Firstly, we would like to thank your kind patronage. We are truly regret to learn of your less than satisfactory stay with us and we appreciate your constructive feedback on our services and facilities. Please be assured that we will make every effort to improve our service level. We sincerely look forward... More 

Coolangatta, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Dorsett for our third time, enjoy the location it's an easy walk to the Pavilion, it's clean thou outdated, staff are great and friendly. Found the breakfast disappointing this time, lack of variation, my children previously have enjoyed the chicken sausages but in the 11 days that we stayed only had them once! One morning there... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Thank you so much for choosing us again for the 3rd time during your recent visit to Kuala Lumpur. We truly appreciate your continuous support towards our hotel. Your constructive feedback on our services & facilities is most appreciated. Please be assured that we will make every effort to improve our service... More 

Kuala Lumpur
Top Contributor
71 reviews 71 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have reviewed this hotel previously, however for this review I will only review the newly renovated floor i.e. Level 26. The room is newly renovated, very modern and world standard. Everything is new and nicely decorated. The electronic plug has changed to Malaysian standard and easily available in the room. The room is super clean with all new items.... More 

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Firstly, thank you for taking the time to share your feedback with us. We are delighted to know that we met your expectations in regard to luxury, comfort and service. Your positive feedback will certainly motivate us to serve our guests better. In addition, our website offers the Best Available Rate at... More 

malaysia
Top Contributor
172 reviews 172 reviews
96 hotel reviews
156 helpful votes 156 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For a hotel that tries to sell itself as a 4 star hotel, this really is at best, a 2 and a half star hotel that charges like a four star hotel for rooms. I stayed here 5 years ago and was very disappointed with the experince and unfortunately had the bad luck of getting this hotel again on a... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! First of all, thank you so much for staying with us again. We truly appreciate your constructive feedback as it helps us to continually improve our service level. We would like to share that our Hotel is currently undergoing an exciting refurbishment exercise as part of our continuous efforts to enhance our... More 

Ripon, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 19, 2015

We stayed for four nights at the Dorsett Regency whilst attending the Formula 1 grand prix. The room we had was directly by the building work and I have to say we didn't hear anything, so no complaints there. Our room was on the 24th floor and I would say had been refurbished and was all good. The only thing... More 

Was this review helpful? Yes
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Firstly, thank you so much for choosing to stay with us during your recent F1 experience in Kuala Lumpur. We are pleased and honoured to learn that you enjoyed your stay with us and also taken note of your feedback. It was a great pleasure to have been of service to you.... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 5, 2015

Stayed here over Easter. The hotel is a older hotel with lots of construction happening around the area which travels from the street in to the hotel rooms. Also the room we had the walls were very thin and we could hear the loud men in the next room talking from 1am till 4am every morning. Our room was a... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Kystal B, Greetings from Dorsett Regency Kuala Lumpur! Thank you for celebrating your Easter Day by staying with us. We truly appreciate your kind feedback on our room's condition and also delighted to hear positive endorsement on our Breakfast Buffet. Once again, thank you for your patronage and we look forward to have you stay with us again. Warmest... More 

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