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Dorsett Regency Kuala Lumpur

172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
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Dorsett Regency Kuala Lumpur
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Dorsett Regency Kuala Lumpur
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1,080 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Went there for meeting with stuck at few traffic jam spot. Very difficult to reach this hotel so u need to plan your journey if you have appointment at this hotel. The hotel with limited parking lot ( maybe) and I have no choice so have to park my car at Valet at reasonable charge @ $20, no warm welcome... More 

Was this review helpful? Yes
Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there recently from 14-16 March with family and friends. Rooms were booked direct via the hotel website. I should mention rate is competitive and reasonable. The hotel exterior is dated and old but it has its charms. Can see reno/refurbishment happening and some rooms have been renovated recently. Those were quickly make up good service and swift check-in... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! We are thrilled to receive such a positive review from you on our Hotel services. Your compliments will definitely motivate our colleagues to consistently delight each and every guest at all time. We look forward to welcome you back for another memorable experience with our brand new rooms. Thank you & warm... More 

Kota Kinabalu, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

clean and spacious room.shot distance walk to bukit bintang shopping area and public transport such as monorail.recommended to thoes who like to shop and prefer 4 star hotel.i would stay here again for the next visit.

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Thank you for staying with us and we are more than delighted to hear you enjoyed your recent visit to Kuala Lumpur and your stay with Dorsett Regency Kuala Lumpur! We look forward to welcoming you back soon! Warmest Regards, William Tan, Marketing Communications Manager More 

Thailland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Checked in on 18th Feb and was given one of their newly renovated rooms on 26th floor. Rooms were modern and contemporary in design. Spacious and clean as well. Hotel located in the heart of bukit bintang, with pavilion shopping mall just behind the hotel and 5-10 mins walk. Great value for money, especially given the newly renovated rooms.

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Thank you so much for your compliments on our newly renovated rooms. We will constantly upgrade our service and facilties for our guests' ultimate enjoyment. We look forward to welcoming you back on your next visit to Kuala Lumpur! Thank you & warm regards, William Tan, Marketing Communications Manager More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A rated 4 star hotel by review, located quite strategically in the golden triangle area of Bukit Bintang, about 10mins walking distance to Pavilion Shopping Mall, a prominent upscale shopping mall in Kuala Lumpur. My family and I spent a night at the hotel, the hotel service is ok and hotel staff is polite and attentive in good manner. Hotel... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Jason T, Greetings from Dorsett Regency Kuala Lumpur! We truly appreciate your positive feedback on our staff service & facilties. We have also taken note on your comments for further enhancement. We assure you of our commitment to continuously improve. We look forward to welcoming you back! Thank you & warm regards, William Tan, Marketing Communications Manager More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 22, 2015

I stayed at Dorsett Regency for one night when visiting friends in Kuala Lumpur. The hotel looks somewhat dated but the rooms are equipped with basic amenities which made the stay comfortable. Rooms are equipped with a safe, ironing board, mini bar and kettle. The hotel is undergoing renovation. So do expect loud noises in the day. On the plus... More 

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Carmen W, Greetings from Dorsett Regency Kuala Lumpur! Thank you so much for staying with us during your recent visit to Kuala Lumpur. We are also delighted to hear your positive feedbacks on our facilities. We will continue to further improve our service and faciltiies to serve you better. We look forward to have you stay with us again!... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 15, 2015

The Dorsett Regency is an older hotel -so is a bit worn out - but is still very comfortable. We booked a Deluxe Premier room to have more space - and the room was spacious with a city view - we could see the Petronas Towers which was great. The bed and pillows were so comfortable- perfect balance of firmness... More 

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! We are very pleased to hear of your wonderful experience with us and that you enjoyed the location of our Hotel so much. Thank you for giving the opportunity to be of service and we look forward to welcome you back in the future for an even better experience! Thank you &... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

The staff were very helpful and friendly. The rooms were spacious, clean and serviced regularly. Room service was quite good, though food was sometimes delivered barely warm. You are only limited to 2 wifi devices per room. Using phone internet was more faster. great views only short walks to the shopping centres and the Petronas towers. take advantage of the... More 

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Thank you for selecting our hotel during your recent stay in Kuala Lumpur. Your positive feedbacks on our staff service will certainly motivate our team in our drive to delight and satisfy our valued guests in every way possible. We look forward to your return for yet another enjoyable stay with us!... More 

Kyoto
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 12, 2015

The hotel stay was acceptable my only complaint is that there were a couple small cockroaches in room. Also the tours that are offered from the hotel are way too expensive, one could just bargain with one of the cabs parked on the side of the hotel for a much more acceptable price.

Was this review helpful? Yes 3
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear DahabO_o, Greetings from Dorsett Regency Kuala Lumpur! Thank you so much for staying with us and taking your precious time to provide us your valuable feedback. We We have taken note of your comments and will look into it with utmost importance. We look forward to have you stay with us again on your next visit to Kuala Lumpur!... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 11, 2015

Looking up this hotel before we left I though that we were going to be in for a treat and was really looking forward to the facility. When we arrived we discovered that they to were doing renovations that have been going on since August last year. There was nothing on their website either when we looked. As I was... More 

Was this review helpful? Yes
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Thank you for providing us with your valuable feedback. We regret that the renovation exercise had inconvenienced you during your stay and thus made it less memorable than was expected. You will be glad to know that we have addressed these issues with the respective departments and there will be improvements in... More 

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