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Dorsett Regency Kuala Lumpur

172, Jalan Imbi, Kuala Lumpur 55100, Malaysia
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Dorsett Regency Kuala Lumpur
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Dorsett Regency Kuala Lumpur
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1,084 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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malaysia
Top Contributor
172 reviews 172 reviews
96 hotel reviews
151 helpful votes 151 helpful votes
2 of 5 stars Reviewed yesterday NEW

For a hotel that tries to sell itself as a 4 star hotel, this really is at best, a 2 and a half star hotel that charges like a four star hotel for rooms. I stayed here 5 years ago and was very disappointed with the experince and unfortunately had the bad luck of getting this hotel again on a... More 

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Ripon, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for four nights at the Dorsett Regency whilst attending the Formula 1 grand prix. The room we had was directly by the building work and I have to say we didn't hear anything, so no complaints there. Our room was on the 24th floor and I would say had been refurbished and was all good. The only thing... More 

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here over Easter. The hotel is a older hotel with lots of construction happening around the area which travels from the street in to the hotel rooms. Also the room we had the walls were very thin and we could hear the loud men in the next room talking from 1am till 4am every morning. Our room was a... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Kystal B, Greetings from Dorsett Regency Kuala Lumpur! Thank you for celebrating your Easter Day by staying with us. We truly appreciate your kind feedback on our room's condition and also delighted to hear positive endorsement on our Breakfast Buffet. Once again, thank you for your patronage and we look forward to have you stay with us again. Warmest... More 

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Went there for meeting with stuck at few traffic jam spot. Very difficult to reach this hotel so u need to plan your journey if you have appointment at this hotel. The hotel with limited parking lot ( maybe) and I have no choice so have to park my car at Valet at reasonable charge @ $20, no warm welcome... More 

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William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Ronorene, Greetings from Dorsett Regency Kuala Lumpur. Firstly, thank you so much for staying with us during your last trip to Kuala Lumpur and we truly appreciate your feedback on our service & facilities. Please rest assured that we are looking into the issues raised by your goodself. We look forward to the opportunity to welcome you back to... More 

Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 19, 2015

I was there recently from 14-16 March with family and friends. Rooms were booked direct via the hotel website. I should mention rate is competitive and reasonable. The hotel exterior is dated and old but it has its charms. Can see reno/refurbishment happening and some rooms have been renovated recently. Those were quickly make up good service and swift check-in... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! We are thrilled to receive such a positive review from you on our Hotel services. Your compliments will definitely motivate our colleagues to consistently delight each and every guest at all time. We look forward to welcome you back for another memorable experience with our brand new rooms. Thank you & warm... More 

Kota Kinabalu, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2015

clean and spacious room.shot distance walk to bukit bintang shopping area and public transport such as monorail.recommended to thoes who like to shop and prefer 4 star hotel.i would stay here again for the next visit.

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Thank you for staying with us and we are more than delighted to hear you enjoyed your recent visit to Kuala Lumpur and your stay with Dorsett Regency Kuala Lumpur! We look forward to welcoming you back soon! Warmest Regards, William Tan, Marketing Communications Manager More 

Thailland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

Checked in on 18th Feb and was given one of their newly renovated rooms on 26th floor. Rooms were modern and contemporary in design. Spacious and clean as well. Hotel located in the heart of bukit bintang, with pavilion shopping mall just behind the hotel and 5-10 mins walk. Great value for money, especially given the newly renovated rooms.

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! Thank you so much for your compliments on our newly renovated rooms. We will constantly upgrade our service and facilties for our guests' ultimate enjoyment. We look forward to welcoming you back on your next visit to Kuala Lumpur! Thank you & warm regards, William Tan, Marketing Communications Manager More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2015

A rated 4 star hotel by review, located quite strategically in the golden triangle area of Bukit Bintang, about 10mins walking distance to Pavilion Shopping Mall, a prominent upscale shopping mall in Kuala Lumpur. My family and I spent a night at the hotel, the hotel service is ok and hotel staff is polite and attentive in good manner. Hotel... More 

Was this review helpful? Yes 1
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Jason T, Greetings from Dorsett Regency Kuala Lumpur! We truly appreciate your positive feedback on our staff service & facilties. We have also taken note on your comments for further enhancement. We assure you of our commitment to continuously improve. We look forward to welcoming you back! Thank you & warm regards, William Tan, Marketing Communications Manager More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 22, 2015

I stayed at Dorsett Regency for one night when visiting friends in Kuala Lumpur. The hotel looks somewhat dated but the rooms are equipped with basic amenities which made the stay comfortable. Rooms are equipped with a safe, ironing board, mini bar and kettle. The hotel is undergoing renovation. So do expect loud noises in the day. On the plus... More 

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Carmen W, Greetings from Dorsett Regency Kuala Lumpur! Thank you so much for staying with us during your recent visit to Kuala Lumpur. We are also delighted to hear your positive feedbacks on our facilities. We will continue to further improve our service and faciltiies to serve you better. We look forward to have you stay with us again!... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 15, 2015

The Dorsett Regency is an older hotel -so is a bit worn out - but is still very comfortable. We booked a Deluxe Premier room to have more space - and the room was spacious with a city view - we could see the Petronas Towers which was great. The bed and pillows were so comfortable- perfect balance of firmness... More 

Was this review helpful? Yes 2
William T, Public Relations Manager at Dorsett Regency Kuala Lumpur, responded to this review

Dear Guest, Greetings from Dorsett Regency Kuala Lumpur! We are very pleased to hear of your wonderful experience with us and that you enjoyed the location of our Hotel so much. Thank you for giving the opportunity to be of service and we look forward to welcome you back in the future for an even better experience! Thank you &... More 

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