My Travel-Agent Informed me that This is 5 star Hotel but after reaching there i didn't find Hotel standard as 5 star.This is 4 star Hotel.Even I didn't find courtsey equivalent to 5 star.Nice Staff & Nice Food but no Indian stuff available.Prices are not High of this hotel.This can be easily affordable by everyone. more

great service, well equipped rooms. there is an Indian restaurant on the top floor of this Hotel, which serves good Indian food. enjoyed my stay here more

We visited Malayasia in 2006 with our young daughter. Very friendly front desk who helped us for early check in. Hotel organize free city tour and we enjoyed the same. Very nearby famous Patronas tower of KL must see place. It has near by shopping mall and metro train station with Mc' Donald restaurant. more

This was one of the better hotel experiences we've had in South East Asia. The place was nice and clean. We got a complimentary upgrade to a room which had internet access. The hotel is attached to a shopping mall so for my wife it was very easy to just shop. There were also restaurants all round the place and... more

Decent hotel with decent rooms but pathetic staff. more

A nice decent place to stay. Very well located. 10 min walking from Petronas. Close to the Metro Rail Station as well. Pizza Hut, Burger King is 2 mins from the Hotel. Even Indian Restaurant is not too FAR!!! more

Five star hotel, but its not at all, once you been stayed there ... cockroaches everywhere, in your room, restaurants, even in your foods. The room also dirty and the housekeeping not fill up every toiletries at all times, one day you might short off soap, another day you will short of towel, or shampoo. The staffs also unhelpful and... more

In brief: Checked in for a two night stay. On the first night, I went out in the evening and returned in the small hours the next day. Waking up and getting dressed, I found substantial amounts of cash in SGD and RM missing from my wallet, which was in my (unlocked) suitcase. The money had been taken while I... more

I and my wife stayed at Cronw princess on the last leg of our honeymoon in Malaysia. As per our travel agent (kuoni) this is a five star hotel and as per us it is nothing more than a two star. The phone has been there since ages and not been replced (see picture and see how many numbers are... more