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All 256 Kuala Lumpur hotels

Cititel Mid Valley

3.0 of 5 Hotel   |   Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
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Cititel Mid Valley
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Ranked #70 of 256 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 6 days ago
Wen Jun L Singapore, Singapore
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440 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is on top of a mall so that's the purpose the hotel was built. Room was small though, but bigger than the one I went in London. So it is alright. And price is alright. It is good, albeit not exceptional. At that kind of price, it wasn't built to be exceptional.

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Wen Jun L Thank you for your review and we are delighted to learn that you have an enjoyable stay with us last May. We look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Vientiane, Laos
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A pleasant hotel in a good location adjacent to a very large shopping mall. The lobby was rather hot and the staff, though cheerful, not very efficient. The room was of average size and clean but not exceptional. The bathroom was small and functional. Breakfast was satisfactory but not great. Overall, a reasonable experience in a convenient location.

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Donandkeo Thank you for your review the contents of which have been noted. We are delighted that you have enjoyed your stay with us despite some issues and areas which we shall look into for our improvement. My team and I look forward to welcoming you back to Cititel Mid Valley and have another opportunity to serve you better.... More

Miri, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed here as I could go shopping & the staff was very helpful. The room was very clean & I like the view of skyscrapers in KL from my room. Will come back and stay here for my next trip! Thumbs up!

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Alice L Thank you for your positive review and we are most delighted to learn that you have had an enjoyable stay with us. We look look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur soon. Kind regards Edwin Low More

Gurgaon
Top Contributor
61 reviews 61 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cititel Midvalley is connected to Midvalley Mall . Hotel has more than 600 rooms and delux rooms are good in size . Floor lobby is average. Rooms are comfortable and interior is good . Breakfast is OK but better at Boulevard . Food was average. I tried Aloo Gobhi with Rice but taste was average . Hotel does not have... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear travelchampion062 Thank you for your review the contents of which have been noted and appreciated. We are delighted that you have had an enjoyable stay and we look forward to welcomng you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Wells, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having had such an excellent experience at Cititel Penang, I had very high expectations. However I was disappointed. It's best attribute is the location and you can get elsewhere. However the rooms are cramped and the decor boring. The dining room I also found very cramped and choices limited. One waiter, Stephen, in particular I found very helpful and he... More

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear SueJennings Thank you for your review and highlighting the area and issue to us as it is through your feedbacks are we able to improve our services and products. We have recently refurbished our dining room and for your next stay here, i suggest you try our deluxe room which is twice the size of the superior where you... More

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited this place again in December as a client was staying a few nights there. Good location, as it is connected to Mid Valley Megamall. However, the jam is terrible at peak hours due to the area being a hot spot for locals and tourists alike. Fortunately there is a KTM Komuter Station connected via a walkway to Mid... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear RobertWCC Thank you for your positive review and we are delighted to learn that you have had an enjoyable stay with us last December despite the traffic jam during peak hours. My team and I look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low More

Hartford, CT
Top Contributor
84 reviews 84 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 5 nights here, while we were visiting family in KL. The location was very convenient, as it is right in the mid valley mall. So, all of the shops, restaurants and entertainment are right there. There is a substantial breakfast buffet. We had a deluxe room, which was very spacious and clean. The hot water was very hot... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Eramakri Thank you for your review and we are delighted to learn that you and your family have had an enjoyable stay with us recently. We have no immediate plan to abolish smoking on all floors but it is an ongoing subject of our management discussion. Recently, we have converted 2 more floors for non smokers. My team and... More

Miri, Sarawak, Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a nice stay at Cititel Midvalley. The hotel is within the Midvalley shoppingmall so it is very convinient for us. The room was nice and clean. The front desk was excellence. The food at the restaurant was okay. We normally use KTM Komuter which is one stop to KL Sentral to go anywhere in KL.

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Amin S Thank you for your review and we are delighted to learn that you and your family have had an enjoyable stay with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Kuantan, Malaysia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If i am going to kl, this is one of my favourite hotel if i stay nearby PJ area, center of kl. If you need 5 star hotel go for The gardens hotel. Always request for non smoking floor, and nearby elevator.online booking through website cititel is cheaper than other website. Do not expert 5 stars hotel. Just clean tiny... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Meganpq Thank you for your review and we are delighted to learn that your previous stay in December 2013 was an enjoyable one despite the issue of check-in at front desk.which we will improvise. My team and I look forward to welcoming you back to Cititel Mid Valley when your travel to Kuala Lumpur again. Kind regards Edwin Low More

malaysia
Top Contributor
142 reviews 142 reviews
86 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed March 13, 2014

The hotel needs to review it's policy of allowing smoking in it's lounge because the entire lobby stinks of ciggie smell once you walk into the lobby..it's pretty disgusting. Thus far, this is the only hotel I have stayed at that allows this to continue without taking into account 2nd hand smoke dangers. Why can't they isolate the lounge or... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear The_Rottweiler Thank you for your review. Please accept my apology for the inconvenience caused. The Citi Lounge is a dedicated smoking lounge which is in accordance to the building by-law and approved by the local authority. The lounge has its own exhaust with built-in ionizer / air purification system and the doors are always closed unless one enters or... More

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Additional Information about Cititel Mid Valley

Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Address: Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #70 of 256 hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Mid Valley 3*
Official Description (provided by the hotel):
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 
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