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All 274 Kuala Lumpur hotels

Cititel Mid Valley

3.0 of 5 Hotel   |   Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
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Cititel Mid Valley
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    Next weekend 11/27/2014
    $69/night
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Ranked #83 of 274 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 2 weeks ago
Nihal H Sri Lanka
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502 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Chinese (Simplified) first
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Penang Island, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Having only the advantage of being so closely located to Midvalley Megamall, this hotel has only its outlook to thank for. Oh where do I even begin? 1) Receptionist - The first contact that every guest at every hotel meet is the receptionist. That is hwy it is important that the hotel takes every measure to hire helpful and friendly... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear FoodieMan2013 Thank you for your review the contents of which have been noted with regret. Please accept my profound apology for the inconveniences caused during your recent stay. I have shared your constructive comments with my management team to imporvise on all the highlighted issues and areas. It is through your feedback are we able to continuously improve our... More

Sri Lanka
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a Srilankan with PR status in Malaysia (MM2H). When you are at Cititel one really feel at home . As a repeat guest , the Housekeeping team efficiently led by Joo Li make sure that every thing is in place when I check in to my favorite floor 12 . The room maid always right a welcome note... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Nihal H Thank you for your review and we are delighted to learn that you have always enjoyed your stay with us. I shall convey your kind compliments to Joo Li and her associates who have provided services that exceeded your expectations. We look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

great location, just above the mall. access to city. variety of breakfast to suite all taste buds. clean rooms. take city facing rooms for a good view. mid vallye mall has huge shopping experience and can spend 3 days in the hotel to explore the mall

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Sameer_cool Thank you for your review and we are delighted to learn that you have had an enjoyable experience staying with us in May. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Kuala Lumpur, Malaysia
Top Contributor
63 reviews 63 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is a real plus for coyotes mid valley, adjoin with mid valley shopping and premium garden shopping mall, with complete shopping needs for everyone. Bed and breakfast worth the value is and it's cheaper compared to another two hotels attached to the same building - Boulevard hotel & the garden.

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear lsg181 Thank you for your review and we are indeed delighted to learn that you have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low More

Bangi, Negeri Sembilan, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I`m here for a business trip stay here for 3 day 2 night. The room is quite small but is ok for me that travel alone. The aircond I think need to be service as it very cold that I need to off if although I put the temperature at 26 degrees C. But the hotel have a fan so... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Aszrani M Thank you for your review the contents of which have been noted. We have rectified the issue by replacing a new air-con valve in Nov last year. Please accept my apology for the inconvenience caused. We look forward to welcoming you back to Cititel Mid Valley and have another opportunity to serve you better. Kind regards Edwin... More

Makati, Philippines
Top Contributor
62 reviews 62 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Loved the location Pricing and deluxe room was comfortable and we enjoyed our stay The first time we chose the pkg with included buffet breakfast (first three days). -Breakfast definately could use improvement -vegetarian section is nice to see but unfortunately the food is covered in dairy/cheese or is low quality and often not fresh or hot in our experience.... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Jeff J Thank you for your review and we regret to learn that you did not enjoy our breakfast buffet. I have shared your constructive comments with the hotel Executive Chef to improvise on the quality and variety of our breakfast spread. Please accept my apology for the inconvenience caused. It is through your feedback are we able to... More

Singapore, Singapore
Contributor
17 reviews 17 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 14, 2014

People working here are quite nice. The front desk officer is not the most friendly no matter how hard u smile to them. The hotel is not the safest because they don't have the requirement to scan your room card to get to your floor so anyone can simply go to your floor but the good thing is, the door... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear HermitO Thank you for your review, the contents of wich have been noted with regret. Please accept my apology for the inconvenience caused. I have shared your conctructive comments with my management team to imporvise on the highlighted issues and areas. It is through your feedback are we able to continuously improve our services and facilities to exceed our... More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

We got to the hotel via the KLIA express and then the public train, which were very affordable and convenient means of travelling. The hotel is linked to the Mid Valley mall which has a good selection of stores (no surprises given it was once the largest mall in Asia!). We were only there for a night and the room... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Melissa K Thank you for your review and we are most delighted to learn that you have had an enjoyable experience staying with us. We look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Sydney, Australia
Top Contributor
132 reviews 132 reviews
50 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed October 8, 2014

Hotel is well located for shoppers. Attached to two Malls (MidValley & The Gardens), Our four days stay in this hotel did not give us an opportunity to go to other places to shop! All you need is under one roof. Rooms are old with safe, air conditioners and key card problems but its well kept. Breakfast is good and... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Bibsterina Y Thank you for your review and we are delighted to learn that your overall stay here had been an enjoyable experience. We have taken note of the highlighted issue for imporvement at our front desk. It is through your constructive feedback are we able to contniuously improve our services and facilities to exceed our guests' expectations. My... More

Johor, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 6, 2014

Usually stay here for business trip as office is within Midvalley itself. Hotel price is value for it's location, room and decent breakfast. Room a bit old and small, but well maintained. Overall, no frills.

Was this review helpful? Yes 4
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear LorrainneNg Thank you for your review and we are delighted to learn that you have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

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Additional Information about Cititel Mid Valley

Address: Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur

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