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All 268 Kuala Lumpur hotels

Cititel Mid Valley

3.0 of 5 Hotel   |   Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
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Cititel Mid Valley
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Ranked #79 of 268 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Audrey3282014 Penang, Malaysia
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481 people have reviewed this hotel

Traveler rating
    41
    221
    163
    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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  • Spanish first
  • Thai first
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English first
Penang, Malaysia
1 review
4 of 5 stars Reviewed 2 days ago NEW

My elder sister loves to shop at mid valley so we always stay at Cititel Mid Valley whenever we are in KL. Hotel staffs are friendly and helpful. The housekeeping staff leaves a very cute note whenever they have cleaned the room, this time was Mahani who cleaned the room during our stay and she did her job well -... More

Was this review helpful? Yes
Chennai (Madras), India
1 review
4 of 5 stars Reviewed 1 week ago

Stayed three days at this hotel......A good place to relax after shopping in the Midvalley megamall underneath....offers a good view of the city....Service is good with friendly staff...extensive range of complementary breakfast catering international travellers....

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Padmanath1 Thank you for your review and we are most delighted to learn that you have had an enjoyable experience staying with us in Novemeber 2013. It is great to know that our services and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when your travel to Kuala... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Convenient for mall shopping, deluxe rooms much larger than tiny regulars. Unplesant surprise, health spa is only for men, I was told by staff when I approached, why the discrimation? Facilities for women should be offered or website should clearly indicate. Gym option in mall or Boulevard hotel with payment.

Was this review helpful? Yes 3
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Vivicmt Thank you for your review and have noted on your suggestion with regards to the men health spa which is operated by a licensed third party with apporval from the local authorities. Please accept my apology for the inconvenience caused. My team and I look forward to another opportunity to serve you better. Kind regards Edwin Low More

Singapore
Top Contributor
93 reviews 93 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked two deluxe rooms this time. We arrived at 6 pm but only one room was ready at that time. We were advised to come back later for the second room. Went back around 7:30 and got the access cards to the second room. The deluxe room with king bed is very spacious. My mother can actually do her taiji... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Simply1005 Thank you for your review and we are most delighted to learn that you have had a comfortable and an enjoyable experience staying with us recently. It is always great to know that our overall services and facilities have exceeded your expectations. All of us at Cititel Mid Valley look forwrad to welcoming you back when you travel... More

Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights here and everything was very good. The price, the staffs, the room and not to mention the superb location - right next to a shopping mall! What more could you have asked for. The rooms are more to the smaller end. It is small yet nicely put and there is everything you need in it.... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Sunseanfood Thank you for your review and we are most delighted to learn that your recent stay with us was a comfortable and an enjoyable experience, and our overall services and facilities have exceeded your expectations. My team and I look forward to welcoming your back to Cititel Mid Valley soon. Kind regards Edwin Low More

Sibu, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights from 08/08 till 10/08 recently and as always, it gives me that sense of comfortable familiarity. I have stayed at Cititel Mid Valley for my annual shopping trip since it first opened when I used to pay only RM98.00 nett per room. During the time, I have also seen it gone from good to bad and... More

Was this review helpful? Yes 6
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Girlie13 Thank you for your review and we have talen note of the highlighted issues which were also mentioned in your response to our hotel E-survey. I have shared your constructive comments with the related department head to improvise on the attitude of his associates. Please accept my apology for the inconvenience caused. It is through your feedback are... More

India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel from 3rd till 11th of June 2014 ,it was my second stay in this hotel which is very very good hotel,rooms are very clean ,front desk is always ready to help you and above all breakfast is tremondous.

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Gosani Thank you for your review and we are most delighted to learn that you have had an enjoyable and comfortable experience staying with us recently. It is always great to know that our overall hotel services and facilities have exceeded your expectations. All of us here at Cititel Mid Valley look forward to welcoming you back when you... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms are clean, comfortable bed and functional. Great location, easy access to KL, Bangsar, and other suburbs. Train station within walking distance. Staff have been friendly, helpful and efficient. Would recommend and plan to return

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear NomadChick2 Thank you for your review and we are delighted to learn that you have had a comfortable and enjoyable experience staying with us recently. We look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Kota Kinabalu, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

With no reason I have stay here for few times already. Normally is my first choice of hotel if I am travel alone. I still can remember my 1st stay which was so many years ago compared to now I can say that they have improve a lot especially maintenance of the room. Although the room is small but to... More

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear GoGoGo2014 Thank you for your review and we are delighted to learn that you have had an enjoyable stay with us recently. I have shared your constructive feedback with our bell service team to imporvise on anticpating guests' needs. We look forward to welcoming you back to Cititel Mid Valley when travel to Kuala Lumpur again. Kind regards, Edwin... More

Seremban, Malaysia
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel represents good value and is conveniently located within the Mid Valley Complex with direct access to the Mid Valley & Gardens mall. Shopping & food is well catered for so we didn't bother with the in-house restaurants at the hotel. The rooms & decor may be due for some sprucing up but for the price, we really can't... More

Was this review helpful? Yes 7
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Tnigel Thank you for your review and we are delighted you have enjoyed your stay here in October last year with your family. We look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

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Additional Information about Cititel Mid Valley

Address: Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Mid Valley 3*
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur

143 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 
Number of rooms
646

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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