We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cititel Mid Valley

Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Hotel amenities
Cititel Mid Valley
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #90 of 286 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 4 days ago
Dave8819 Sibu, Malaysia
Add Photo Write a Review

586 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    57
    261
    197
    48
    23
See reviews for
98
92
52
183
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (586)
  • Mar-May only
    (146)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (124)
All months
Sibu, Malaysia
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Everything was smooth from checkin- to checkout. Request for room nearer to lift was granted. TQ. Staff were courteous. Apart from pricing, the room is ok. The hotel's location next to Midvalley megamall and Garden Megamall is added benefit

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Dave8819 Thank you for your review and we are delighted that you and your family have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you and your family back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Gampaha, Sri Lanka
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

I was at this hotel for a week on my training program. I must say it was a pleasant stay. Front desk was very quick, they helped me on a quick check in after my exhausting flight. Room was very clean, had a view on the city. wifi was good and all the other facilities are great. I stayed on... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Sazi0608 Thank you for your positive review on us. We are most delighted to learn that you have had an awesome experience staying wiht us recently and our services and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin... More 

Penang Island, Malaysia
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here a few times due to its strategic location and convenience of getting dinners in the connected malls. This hotel terribly needs updating. Room is tiny especially the shower where even a normal sized person has no wriggle room. Toiletries of lower end quality as expected so I brought my own, problem is there was no rack to even... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear anggi81 Thank you for your review the contents of which have been noted with regret. I have shared your constructive comments with my management team to improvise on the highlighted issues. Please accept my apology for the inconvenience caused. I strongly suggest that you try our deluxe room for your next stay here which is twice the size of... More 

Travelers are raving about these Kuala Lumpur hotels

Bali, Indonesia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel located in the heart of the main mall in KL (Mid Valley mall). In terms of access and complete facility, Cititel could be lucrative for this option. However, for the price given and the sizeof their room and amenities provided, it is definitely not match. There plenty more options around that give a better value than this hotel.

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear wwijaya103 Thank you for your review the contents of which have been noted. Indeed there are many options to stay in Kuala Lumpur but the overall experience staying with us is different from others. Once again, thank you for your time and we look forward to another opportunity to serve you better. Kind regards Edwin Low More 

Melaka, Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We like to stay in this hotel due it was really convenience for shopping around at Mid Valley Mega Mall and Garden, especially my wife and the kids, we easily find everything we wished to obtain under one roof. My last stay to this hotel was almost 4 years ago, this time around due to the long weekend holiday, decided... More 

Was this review helpful? Yes 2
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear fOODSIOVER668 Thank you for your review and we are indeed most delighted to learn that you and your family had an enjoyable experience compared to your previous stay. It is through your feedback are we able to continuously improve our services and facilities to exceed our guests' expectations. Once again, thank you for your time and we look forward... More 

Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted a hotel out of town but within easy reach and at $15 taxi this fitted the bill. The hotel is clean, quite and with very helpful staff nothing is to much bother. The room was as you would expect for the price range yet it had everything you needed. The view from the 27th floor was stunning. Breakfast... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Cholla1 Thank you for your review and we are most delighted to learn that you and your family have had an enjoyable and comfortable stay here recently. My team and I look forward to welcoming you and your family back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Western Australia
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Previously when visiting Kuala Lumpur my wife and I have stayed out at xxxxx. We usually try to avoid being too close to the city center and try to find a hotel that offers close access to the local rail system. I went for a change of scenery this time and looked for accommodation in Mid Valley. I found Cititel... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Remlig, Thank you for your review and we are delighted to learn that you and your wife have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

seremban
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Strategic location for shoppers; from the lobby to countless shops and eateries at midvalley. You can be spoilt for choice in terms of food too; you have a choice of not too expensive food like 'yong tou fu' and porridge; if you feel you can afford to splurge then try the Coliseum or Dragon I. I had dinner at Dragon... More 

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear stage2010 Thank you for your review and we are delighted to learn that your overall stay here was an enjoyable experience despite some shortcomings which I have shared your constructive comments with my management team to improvise on the highlighted issues. It is through your feedback are we able to continuously improve our service and facilities to exceed our... More 

Penang Island, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

itinerary: KLIA 2 --> KL Sentral --> Mid Valley (only 1 stop via komuter) I arrived there around 12pm. the lady at the receptionist is very helpful and friendly. i got into my room within 10 mins after registration. ( I reserved and paid online ). my room was on 20th floor. the room was clean, the bed was nice... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Erene_loh Thank you for your review and we are delighted to learn that our services and facilities have exceeded your expectations that made your stay totally fulfilling. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Kuching, Malaysia
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Strategic location as it's right next to the Megamall. Besides easy access to the LRT station, shopping, food stops etc is a breeze, Plus point - it's also next to GSC Cineplex. Enjoyed a few midgnight sessions of late night movies with my love one and stress free walk back to the hotel room.

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear freshair123 Thank you for your review and we are delighted to learn that you have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Questions? Get answers from hotel staff and past guests. Ask a question

394 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (173)
Viewed
Dining (11)
Viewed
Room/suite (54)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (24)
Viewed
View from room (11)
Viewed
Other (49)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (212)
Viewed
Amenities (22)
Viewed
Deluxe Room (54)
Viewed
Restaurants and Bars (32)
Viewed
Superior Room (45)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Room/suite (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.0 mi away
The Boulevard-St Giles Premier Hotel
0.2 mi away
The Gardens Hotel & Residences-St Giles Grand Hotel
0.3 mi away
My Hotel @ Mid Valley
My Hotel @ Mid Valley
#207 of 286 in Kuala Lumpur
3.0 of 5 stars 23 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Cititel Express
Cititel Express
#177 of 286 in Kuala Lumpur
3.5 of 5 stars 208 reviews
3.5 mi away
V Garden Hotel
V Garden Hotel
#59 of 286 in Kuala Lumpur
4.0 of 5 stars 278 reviews
1.1 mi away
Pullman Kuala Lumpur Bangsar
Pullman Kuala Lumpur Bangsar
#37 of 286 in Kuala Lumpur
4.0 of 5 stars 537 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Back to top