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Cititel Mid Valley

3.0 of 5
Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Hotel amenities
Cititel Mid Valley
Ranked #67 of 231 hotels in Kuala Lumpur
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342 reviews from our community

    Trip type
Traveler rating
    26
    151
    125
    27
    13
Date Rating
Kuching, Malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

Everything is so easy around the Hotel from Dining to Entertainment and not to forget, Shopping. However, the rooms are a little smaller as compared to Boulevard Hotel Mid Valley. Housekeeper was friendly. Greeted Guests in the morning. Bell Boy was very helpful. Weighing service is provided. Receptionist was very kind. Phone charging service was catered. Wireless Internet for Apple... More

Was this review helpful? Yes
See 2 more reviews by sp3ak_christ for Kuala Lumpur
EdwinLow, General Manager at Cititel Mid Valley, responded to this review
May 10, 2013

Dear sp3ak_christ Thank you for your review and we are delighted to learn that you and your family have had an enjoyable stay with us recently. My team and I look forward to welcoming you and your family back to Cititel MId Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Butterworth, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

A perfect location for shopping and dining. Excellent location with huge mall attached to it. It is a very small, basic, room. Really just a bathroom, bed, small desk and a small TV stand with a fridge. Nothing else, very small. Not really value for stay.

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
May 8, 2013

Dear Linna1437 Thank you for your review the contents of which have been noted and appreciated. For your next stay here, I suggest you try out our deluxe room which is twice the size of the superior room where you and your family will definitely enjoy the spaciousness. My team and I look forward to another opportunity to serve you... More

Chennai
1 review
4 of 5 stars Reviewed May 6, 2013

Nice hotel with neat rooms, Excellent location with huge mall attached to it, Excellent value for money. Rooms are little smaller that is okay. Only one thing negative is when I had to start back to airport early in the morning on 5th, water was too cold in the shower and there was no hot water.

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
May 6, 2013

Dear Adaikalavan_Ch Thank you for the review the contents of which have been noted and appreciated. We are delighted to learn that you and your family have had an enjoyable stay with us despite the shortcoming of hot water supply. Due to the hotel low occupancy rate during the weekends, the hot water tank took longer time than usual to... More

Hong Kong
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 3, 2013

It's clean, everything works, and it feels safe. The location is fabulous - just a few steps from the monster MidValley MegaMall, where you can find all types of food, shops and entertainment. The room size is fine for the price paid - I would definitely return again. And I would use the train to get there to avoid the... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
May 5, 2013

Dear Skegness1961 Thank you for your review and we are indeed most delighted to learn that you have had an enjoyable stay with us recently My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Kuala Lumpur, Malaysia
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 29, 2013

Having stayed in this hotel recently, we found our room very cramped and old. Bathroom lighting was dim. The roads leading to the hotel can get badly congested over the weekends and during lunch and evening rush hours. Breakfast quality was not good and mostly limited to certain ethnic Asian cuisine. The hotel rooms needs a makeover. The only plus... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
April 30, 2013

Dear GlobeTrekker6 Thank you for your reveiw the contents of which have been noted and appreciated. Beside the superior room, we have another category - the Deluxe room which is twice the size of the superior where you will definitely enjoy the spaciousness. Our buffet breakfast is mostly Asian food due to guests demographic. My team and I look forward... More

Singapore
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 29, 2013

I was very disappointed when I walked into this room. It is a very small, basic, room. Really just a bathroom, bed, small desk and a small TV stand with a fridge. Nothing else, very small. On first explore of the room, I couldn't even find space to unpack and slept with my half filled suitcase on my bed, the... More

Was this review helpful? Yes
See 2 more reviews by Jasher0 for Kuala Lumpur
EdwinLow, General Manager at Cititel Mid Valley, responded to this review
April 29, 2013

Dear Jasher0 Thank you for your review the contents of which have been noted and appreciated. We do have another category of room - Deluxe which is twice the size of the superior, the spaciousness will definitely suit your liking. My team and I look forward to welcoming you back to Cititel Mid Valley and try out the deluxe room... More

Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 25, 2013

The location is both good and bad. Good - the hotel is linked to the Mid Valley Megamall. Bad - traffic to the hotel during peak hour is terrible. The superior room is pretty small and with 2 single bed no much walking space left.

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
April 26, 2013

Dear wallaw Thank you for your review the contents of whihc have been noted & appreciated. We have another category of room - Deluxe which is twice the size of the superior room, the spaciousness will definitely suit your liking. My team and I look forward to another opportunity to serve you better. Kind regrads Edwin Low More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 23, 2013

To my surprise the room was really really small. No extra space for 2 luggages. Face towel wasn't provided, upon request. Hair dryer is dying soon. Switch to the hottest, weird sounds can be heard. Location wise is fantastic. From the lobby walk pass through the chinese restaurant you reached shopping mall. Food courts, restaurant, food kiosk, retail shops, pharmacy... More

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review
April 23, 2013

Dear yulianjade Thank you for your review the contents of which have been noted. Please be informed that the hotel has another category of room - Deluxe which is twice the size of the superior room, the spaciousness will definitely suit your liking. My team and I look forward to another opportunity to serve you better. Kind regards Edwin Low More

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Tanjung Malim
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 15, 2013 via mobile

I was staying there for 2 nights. Im surprised to see the room has improved since my stay in 2011. Smooth check in maybe because i booked and paid online. I got queen bed as i requested on my booking. The room was clean and tidy. I really enjoyed my stay. Im satisfied with the housekeeping service as i am... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
April 16, 2013

Dear FarahHammett Thank you for your review and we are most delighted to learn that you have had en enjoyable stay with us recently and our overall hotel services have met your expectation. We look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Singapore
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 31, 2013

A nice and not too expensive hotel next to a huge shopping center though some of its furniture has seen better days. Despite some confusion regarding my 3-room booking where we were given keys to an occupied room, the hotel is good in terms of sleeping quality though the pillows are slightly too soft for my liking. Checking in and... More

Was this review helpful? Yes
See 3 more reviews by ykhppc for Kuala Lumpur
EdwinLow, General Manager at Cititel Mid Valley, responded to this review
March 31, 2013

Dear ykhpcc Thank you for your review the contents of which have been noted with regrets. Please accept my profound apologies for shortcomings during your stay.I have shared you feedbacks with our related department heads to improvise on their respective areas. It is through your feedbacks that we shall endeavor to our commitment in improving our services and products to... More

 
 
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Additional Information about Cititel Mid Valley

Address: Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #67 of 231 hotels in Kuala Lumpur
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur

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Cititel Mid Valley
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