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Cititel Mid Valley

Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
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1 room 1 adult
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Cititel Mid Valley
Cititel Mid Valley
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655 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

About 4 stars hotel that is situated in a very big shopping mall. Very convenient. Room rates are also relatively reasonable. However, not easy to get a car parking lot downstairs as the mall and hotel are sharing carpark. Nothing fanciful about this hotel except its location

Helpful?
Thank StanleyFoo
Virginia
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I've stayed here once before and it was a pleasant experience. The hotel is a bit dated and others which most travelers have stated below. However, the stayed this time was rather unpleasant cause there is no wi-fi in the room. it cause major frustration as i had to deal with emails and work stuffs. The manager is kind enough... More 

Helpful?
Thank Elyse L
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Elyse L Thank you for sharing your review with us and we have taken note of the highlighted issue during your recent stay. Please accept my apology for the inconvenience caused. Currently, we are upgrading our WIFI infrastructure which include changing of new Wireless Access point, cabling, switches, new internet management system and increase total bandwidth for better internet... More 

Travelers are raving about these Kuala Lumpur hotels

Coimbatore
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am compelled to stay at this property again within the span of the year, because i like it very much. It is convenient, comfortable, good value for money, has access to the station and right at the Mega Mall. I had two trips there spaced a few days apart. The first trip was quite okay, except some small spiders... More 

Helpful?
Thank Bhavesh J
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Bhavesh J Thank you for taking time to share your review. We are delighted to learn that you had an enjoyable experience staying with us despite some shortcomings which were swiftly resolved to your satisfaction. It is through your feedback are we able to continuously improve our services and facilities to exceed our guests' expectations. My team and I... More 

Singapore, Singapore
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was really good and clean and I love the view from my room. The laundry services were awesome. Plus it was connected to 2 different shopping malls and you don't really have to go far. The only reason I went far was for sheesha.

Helpful?
Thank hayleytash
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear hayleytash Thank you for sharing your positive review and we are much delighted to learn that you had an awesome experience staying with us. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Dar es Salaam, Dar es Salaam, Tanzania
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked into the hotel for 3 nights and its pretty good if you want to go shopping. Taxis are easy to come by. The room is a bit small but the service is good. I absolutely loved the breakfast however eating other meals at the hotel can be pricey. I would recommend the food court in the Mega mall.... More 

Helpful?
Thank Shahista H
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Shahista H Thank you for your sharing your review and we are delighted to learn that you had an enjoyable stay us recently despite the room size. It is good to know that our overall hotel services and facilities have met your expectation. My team and I look forward to welcoming you back to Cititel Mid Valley when you... More 

Hebden Bridge, United Kingdom
Level Contributor
123 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Any visitor to KL will be spoiled for choices when it comes to hotels. If you can afford to pay 5-star rates, you will get to stay at 7-star hotels. That's how good the hotel's customer service is in KL. I am a Malaysian by birth but am now residing in the UK. Every time I go back "home" to... More 

Helpful?
1 Thank Hannisze Y
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Hannisze Y Thank you for sharing your positive review and we are most delighted to learn that you had an enjoyable stay with us. Overall our services and facilities have exceeded your expectations. We appreciate very much you recommending others to stay with us. Once again, we thank you for your time and look forward to welcoming you back... More 

Bangkok
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location within the large shopping mall with many traffic and sometime, it can take sometimes to get out of the hotel to go to KL city centre. Room is dated and only one spare power point behind TV to charge phone and boil water. Lifts are under renovation and feel unsafe as sometime doors will not be opened. WIFI... More 

Helpful?
Thank Simplylife14
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Simplylife14 Thank you for sharing your review the contents of which have been noted with regret. Please accept my apology for the inconvenience caused. Our future rooms renovation will have more power points and new fittings. The IT team had replaced a new Access Point unit at the function room which was faulty. It is through your constructive feedback... More 

Kuala Lumpur
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Checked into this hotel for one night for business and it was a good hotel with great location and surrounded by mid valley shopping mall. The food served in cafe was good and the rate was reasonable. Perhaps the management should look into room refurbishment as I can see the furniture and fittings were a bit old. Service was good... More 

Helpful?
Thank LacLemanCH
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear LacLemanCH Thank you for your review the contents of which have been duly. We are delighted to learn that your overall stay here has been an enjoyable experience. We have also taken note of your suggestion on the room refurbishment. It is through your constructive feedback are we able to continuously improve our services and facilities to exceed our... More 

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