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All 270 Kuala Lumpur hotels

Cititel Mid Valley

3.0 of 5 Hotel   |   Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
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Cititel Mid Valley
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Ranked #79 of 270 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 3 days ago
bubble202 Georgetown, Malaysia
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489 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Georgetown, Malaysia
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location in excellent. Service is good. Rooms standard not that good. Rooms and toilet small. Not ideal for families of 4 and long stay. Easy access to shopping centre and transportation. For couples and short stay is alright.

Was this review helpful? Yes
Penang Island, Malaysia
Contributor
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Located right next to Mid Valley mall, this hotel is very convenient when it comes to dining and shopping. However the room is quite dated and bathroom is tiny. Cleanliness could be improved too. Breakfast was ok, but not much to look forward to. Tolerable for short stays but not for longer ones. The TV and channel selections are most... More

Was this review helpful? Yes 2
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear anggi81 Thank you for your review and we have taken note of the unpleasant encounters during your recent stay with us. I have shared the highlighted issues with our management team to improvise. It is through your feedback are we able to improve our services and facilities to exceed our guests' expectations. Once again, thank you for your time... More

Kota Kinabalu, Malaysia
Top Contributor
54 reviews 54 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Cititel Mid Valley is always my first choice whenever I go to Kuala Lumpur because of these two reasons - its excellent location and its cleanliness. Cititel MV is located just next to Mid Valley shopping mall, so it's very convenient especially if you're on a shopping spree. It's clean. I'd spend more to stay here because of this.

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Meena B Thank you for your review and it is always great to know that you have always enjoyed your stay here. All of us here look forward to welcoming you and your family back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

1) price: I booked directly to the web hotel. The price was quite good compared to its location. I did not include the breakfast since I rented a car and we went out to have breakfast outside the hotel. So, I can't comment much about the food. 2) room: we booked a superior type. The room is exactly what I... More

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Slow S Thank you for your review and we are delighted to learn that you have had an enjoyable experience staying with us. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

Avissawella, Sri Lanka
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 5 days in 16th floor. Rooms are ok but seems little small in size. Staff is also helpful for guests. This hotel is closer to Mid valley mega mall so that plenty of opportunities for shopping and many restaurants are also around. And also this place is very closer to Mid Valley railway station too.... More

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear thilan c Thank you for your reeview and we are delighted to learn that you have had an enjoyable experience staying with us recently. On your next stay here, I suggest you try our Deluxe room which is twice the size of the superior room where you will definitely enjoy the spaciousness it has to offer. My team and... More

Penang Island, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Look at the map & the photos. It shows you that this hotel is located in a very convenient spot to hop in & out from shopping mall or eating places... anytime of the day = MidValley. If you don't want to travel out from this place, it's just a great place to stay & relax for a day. Just... More

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear MiracleMand Thank you for your review and we are delighted to learn that overall you have had a comfortable and an enjoyable experience staying with us. My team and I look forward to welcoming you back to Cititel Mid Valley when your travel plan brings you back to Kuala Lumpur again. Best regards Edwin Low More

Singapore
Reviewer
3 reviews 3 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel always has many outstanding staffs to help around. ................ Breakfast is ok. Only think lag off is a simple gym. If only they have a few thread mills n some simple machines, it will be complete for that standard.

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Elson13, Thank you for your review and we are delighted that you have had a comfortable stay and an enjoyable experience despite that there is no gym in the hotel. My team and I look froward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Best regards Edwin Low More

Penang, Malaysia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My elder sister loves to shop at mid valley so we always stay at Cititel Mid Valley whenever we are in KL. Hotel staffs are friendly and helpful. The housekeeping staff leaves a very cute note whenever they have cleaned the room, this time was Mahani who cleaned the room during our stay and she did her job well -... More

Was this review helpful? Yes 2
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Audrey3282014 Thank you for your review and we have noted the highlighted issue with your booking through Agoda. Please accept my apology for the inconvenience caused. On a lighter note, we are delighted to learn that you have had a comfortable and an enjoyable experience staying with us. We look forward to welcoming you back to Cititel Mid Valley... More

Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed three days at this hotel......A good place to relax after shopping in the Midvalley megamall underneath....offers a good view of the city....Service is good with friendly staff...extensive range of complementary breakfast catering international travellers....

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Padmanath1 Thank you for your review and we are most delighted to learn that you have had an enjoyable experience staying with us in Novemeber 2013. It is great to know that our services and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when your travel to Kuala... More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Convenient for mall shopping, deluxe rooms much larger than tiny regulars. Unplesant surprise, health spa is only for men, I was told by staff when I approached, why the discrimation? Facilities for women should be offered or website should clearly indicate. Gym option in mall or Boulevard hotel with payment.

Was this review helpful? Yes 5
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Vivicmt Thank you for your review and have noted on your suggestion with regards to the men health spa which is operated by a licensed third party with apporval from the local authorities. Please accept my apology for the inconvenience caused. My team and I look forward to another opportunity to serve you better. Kind regards Edwin Low More

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Additional Information about Cititel Mid Valley

Address: Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur

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