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Cititel Mid Valley

Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
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Cititel Mid Valley
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Ranked #86 of 283 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
Erene_loh Penang Island, Malaysia
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578 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Penang Island, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

itinerary: KLIA 2 --> KL Sentral --> Mid Valley (only 1 stop via komuter) I arrived there around 12pm. the lady at the receptionist is very helpful and friendly. i got into my room within 10 mins after registration. ( I reserved and paid online ). my room was on 20th floor. the room was clean, the bed was nice... More 

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Kuching, Malaysia
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Strategic location as it's right next to the Megamall. Besides easy access to the LRT station, shopping, food stops etc is a breeze, Plus point - it's also next to GSC Cineplex. Enjoyed a few midgnight sessions of late night movies with my love one and stress free walk back to the hotel room.

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Greater Melbourne, Australia
2 of 5 stars Reviewed yesterday NEW

Room is ok, clean and presentable. However there wasn't enough teabag or coffee packet. I'd to ask for more! The buffet breakfast ($45.00 each) was also average. The breakfast include continental European and Asian food. The spread of food was less appealing than I last visited many years ago. There is no Gym or Swimming pool facilities. The location is... More 

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Singapore
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Good location, near to Bangsar and connected malls is a plus. Room was small and the tv was not placed strategically. We can't watch it from where we lie on the bed. The bed was short and it's very odd indeed. First time ever to experience it. My feet and my dad's were hanging on the edge of the bed.... More 

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear 704Anny Thank you for your review and we are indeed surprised to learn of the unfortunate incident of the bed size. Please accept my apology for the inconvenience caused. The length of all our beds is 190cm and definitely suitable for your height of 166cm. Once again, thank you for your feedback and we look forward to another opportunity... More 

Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

strategic location, connected to the mall (Mid Valley Mega Mall & The Garden). Can be access by public transport, one station away from KLSentral Hub. Comfortable bed, clean room but quite small. Friendly staffs

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear zahra6 Thank you for your review and we are delighted to learn that you have had an enjoyable experience staying with us. For your next stay here, I suggest that you try our Deluxe room which is twice the size of the superior room where you will definitely enjoy the spaciousness it has to offer. My team and I... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room is cleaned, cool, Shopping Mall is around the corner. But the parking lot is limited, if full you got to park at shopping mall area. The mall is very big enough for you to stay for 2 nights. breakfast

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Ong C Thank you for your review and we are most delighted to learn that you have had an enjoyable experience staying with us. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Breakfast have many choice like noodle, vegetarian food, and the pastries were good. i would recomnd staying here. as it is beside mid valley. The staff also very helpful and friendly. The parking also easy. And free.

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear munirah a Thank you for your reveiw. We are most delighted to learn of your great experience during your recent stay here and our services, food and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley again. Kind regards Edwin Low More 

Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Strategically located at a mall. Staff are friendly. Even has a convenient foot and body massage centre to pamper tired bodies after a long day at meetings or of shopping. However, the rooms tend to be small.

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Selina N Thank you for your review and we are most delighted that you have had an enjoyable experience staying with us recently despite the room size. For your next stay here, I suggest that you try our deluxe room which is twice the size of superior. My team and I look forward to welcoming you back to Cititel... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed in cititel midvalley on 30th may till 10th june. The hotel is great.we took 2 interconnected rooms .room 1024 and 1025.the staff are so friendly.specially mr fikri and mr fitri .both r so friendly. Even though all staff are friendly .whenever we comes to kl my kids always prefer to stay at cititell midvalley. We love this hotel.... More 

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Irshal M Thank you for your review and we are most delighted to learn that you have had enjoyable experience staying with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

The hotel is stratergically located n therefore guests were taken advantage of d high room price. Very small room at rm350 per night. Limited parking is really force to accept condition if u prefer to spend most of yr time to shop at mid valley. Price is too high. We come here at noon on saturday. Traffic jam is extremely... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Lim T Thank you for your review the contents of which have been noted. We apologize for the inconvenience caused but the traffic within the Mid Valley City is beyond our control. For your future stay, I strongly recommend you book through the hotel website at www.cititelmidvalley.com for best rates. Once again, thank you for your time and we... More 

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