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All 274 Kuala Lumpur hotels

Cititel Mid Valley

3.0 of 5 Hotel   |   Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
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Cititel Mid Valley
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Ranked #78 of 274 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 1 week ago
KunFayakun Kota Bharu, Malaysia
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508 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kota Bharu, Malaysia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Its the best place. I will completely come again here. Its successful retain customer like me :) Thumbs up. Stayed here 3 nights. Breakfast is not advisable since the food is like on street. Advisable to take the breakfast at next door MID VALLEY MALL. Parking is free and strategic for the hotel occupant.

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear KunFayakun Thank you for your review and we are most delighted to learn that you have enjoyed your stay with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Mangalore, Karnataka, India
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

It was a wonderful experience staying at this hotel. I Stayed along with my friend in a deluxe room from oct 23 till oct 28. The hotel is connected to the mall which makes it a great option for shopping. Also I would like to add, connected to the mid valley mall is also the garden mall which is great... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear MerylColaco Thank you for your review and we are most delighted to learn that you have had an enjoyable and wonderful experience staying with us. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Emirate of Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a great pleasure for me to stay in Cititel mid valley hotel during my stay in Kuala Lumpur . I was really touched by the Great hospitality of the hotel staffs. Great buffet break fast i had every day morning. Stayed there 4 nights on the last week of June 2014. My Deluxe room was spacious & also... More 

Was this review helpful? Yes 2
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear sujith p We are so delighted to learn that you have had an enjoyable and unforgettable experience staying with us recently. Thank you for posting your positive review. My team and I look forward to welcoming you back to Ciittel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Ipoh, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we chose this hotel as it is connected to MidValley, so it is easier for us to go to the Expo that was held there. The outside looks old but the inside looks quite nice. our room is very spacious. the amenities and furniture are all just nice despite the old look from the outside. the bathroom is clean when... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Ummu_Mardhiyah Thank you for your review and we are most delighted to learn that you and your family have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you and your family back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night. Smallish room, but adequate. Bathroom, adequate. Location is wonderful, close to train station, metro, to city centre. Next to a huge mall. Near office buildings where we conducted our business. Breakfast, reasonable. Staff, polite and reactive. It is such a big hotel that cannot expect staff to personalise the check-in experience. Check out was express.

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear PUO Thank you for your review and we are delighted to learn that you have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Penang Island, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 10, 2014

Having only the advantage of being so closely located to Midvalley Megamall, this hotel has only its outlook to thank for. Oh where do I even begin? 1) Receptionist - The first contact that every guest at every hotel meet is the receptionist. That is hwy it is important that the hotel takes every measure to hire helpful and friendly... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear FoodieMan2013 Thank you for your review the contents of which have been noted with regret. Please accept my profound apology for the inconveniences caused during your recent stay. I have shared your constructive comments with my management team to imporvise on all the highlighted issues and areas. It is through your feedback are we able to continuously improve our... More 

Sri Lanka
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2014

I am a Srilankan with PR status in Malaysia (MM2H). When you are at Cititel one really feel at home . As a repeat guest , the Housekeeping team efficiently led by Joo Li make sure that every thing is in place when I check in to my favorite floor 12 . The room maid always right a welcome note... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Nihal H Thank you for your review and we are delighted to learn that you have always enjoyed your stay with us. I shall convey your kind compliments to Joo Li and her associates who have provided services that exceeded your expectations. We look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

great location, just above the mall. access to city. variety of breakfast to suite all taste buds. clean rooms. take city facing rooms for a good view. mid vallye mall has huge shopping experience and can spend 3 days in the hotel to explore the mall

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Sameer_cool Thank you for your review and we are delighted to learn that you have had an enjoyable experience staying with us in May. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Kuala Lumpur, Malaysia
Top Contributor
67 reviews 67 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 31, 2014

Location is a real plus for coyotes mid valley, adjoin with mid valley shopping and premium garden shopping mall, with complete shopping needs for everyone. Bed and breakfast worth the value is and it's cheaper compared to another two hotels attached to the same building - Boulevard hotel & the garden.

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear lsg181 Thank you for your review and we are indeed delighted to learn that you have had an enjoyable experience staying with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low More 

Bangi, Negeri Sembilan, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2014

I`m here for a business trip stay here for 3 day 2 night. The room is quite small but is ok for me that travel alone. The aircond I think need to be service as it very cold that I need to off if although I put the temperature at 26 degrees C. But the hotel have a fan so... More 

Was this review helpful? Yes
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Aszrani M Thank you for your review the contents of which have been noted. We have rectified the issue by replacing a new air-con valve in Nov last year. Please accept my apology for the inconvenience caused. We look forward to welcoming you back to Cititel Mid Valley and have another opportunity to serve you better. Kind regards Edwin... More 

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Additional Information about Cititel Mid Valley

Address: Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur

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