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The Royale Bintang Kuala Lumpur

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17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
The Royale Bintang Kuala Lumpur
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Ranked #171 of 282 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 1 week ago
JuneMid Kuala Lumpur, Malaysia
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804 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and i choose this hotel because of the good review. Also the location is nearby Lowyat and Sg Wan Plaza but it is a disaster. We booked the hotel thru promotion via the hotel website. -- Parking was easy but there's confusion on where is the lift to the hotel lobby. Lucky there's a staff show us the... More 

Was this review helpful? Yes 1
Beechworth
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 nights at the end of January 2015. We have stayed here several times and like it because it is pretty central to everything in KL. We have tried other Hotels in KL and keep going back to The Royale Bintang. The reception staff are good, particularly the Bell Boys, although even though we... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We check in around 1.15 am and it was a late check in and I made my reservation through Booking.com and it was confirmed.While doing check in the front office staff said U R SO LUCKY.this is the last room available.I feel like it was a bit sarcastic as we already done our reservation and also I called in the... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had come back to kl for my graduation with my parents for 15 days. Earlier I had stayed at Sunway Pyramid tower and maya hotel however they were both unable to give us a room during tht period. The time of check in was smooth but as soon as we got to the room it was smelly. We wer... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It was one of my favorite hotel once, but now not anymore. Besides good location and cheap, and great hospitality service, there's nothing good anymore. The breakfast was very good before but now it turns worst, food choices is OK but the food quality is very bad. The room lacks of proper maintenance and really need a refurbishment asap. The... More 

Was this review helpful? Yes 3
Rolle, Switzerland
Top Contributor
76 reviews 76 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

The service here was very good and the pool and surrounding area was clean. We arrived at 7am and reception gave us a small room to use until normal check in, but it was perfectly adequate and we didn't move. The hotel also let us leave our bags after checking out and allowed us to use the pool. It's in... More 

Was this review helpful? Yes 3
Eastbourne
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 12, 2015

This hotel presents as up-market but it's furnishing and fabric are extremely tired. For the plus points the bed is extremely comfortable with spotless linen and towels and the room provides all the amenities required: free wifi, toiletries, robes, slippers, hairdryer, safe, fridge, bottled water and iron. Breakfast is an extensive buffet catering for all tastes from curry to fruit... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 6, 2015

Which part of this hotel call as Royal Bintang? 1) Hotel Reception: Not even a smile! As if I'm owe them something. After check in not even a thank from him. Especially this guy name Renan. 2) Deluxe room looks worse than a motel room! 3) Safe box in the room not able to use. 4) Water color in brown... More 

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 5, 2015

Location is extremely good and convenient. The hotel though bit old has good large rooms. Since it was off season we were upgraded to deluxe room on 13th floor. Amazing view of petronas towers. Buffet breakfast was great. Wide variety... Minus point- wireless internet connection in the rooms was v bad.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 3, 2015

Used to come here with my family many times before and was a happy camper as the hotel provide us with comfortable stay before. Recently my husband and i booked this hotel, but to our dissapointment, many have changed. 1) receptionist was so arrogant. No smile and very impolite to us. Maybe because we are fellow malaysian as well? 2)... More 

Was this review helpful? Yes 3
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