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The Royale Bintang Kuala Lumpur

17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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The Royale Bintang Kuala Lumpur
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Ranked #175 of 284 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed yesterday
Neil G
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel has great roon and breakfast also a wonderful pool area. You are near the great area of Bukit Bintang and you are surrounded by street of fantastic food ,also you have many plazas and malls. Some for clothing only some for electronics only..a good 15 minute walk to China Town and Kuala Lumpur city centre...Petronas towers are a... More 

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3 of 5 stars Reviewed 6 days ago NEW

the hotel was nice and quiet, however I didn't really feel comfortable. The service was not really fast. And the Pool closing early also the Gem. The outside was fantastic, the hotel located in the area where restaurants and shopping malls are many. Walking around the best idea to see what is around.

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manille
Level Contributor
10 reviews
2 of 5 stars Reviewed 1 week ago

the quality of the room was not clean. Really need to be renovated to keep the 4 stars (do not deserve 4 stars). For the same price you can probably find a better quality. Near the hôtel you've a food street. You can enjoy local food in the street.

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Travelers are raving about these Kuala Lumpur hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staying at Royal Bintang was a perfect idea! The hotel was centrally located! The room was perfect.The service was great. Pavilion Mall was just 20 minutes walk away! If I visit KL again, would definitely stay at the Royale Bintang!

Was this review helpful? Yes 1
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The air conditioner was leaking water into the room and causing plaster to fall off the walls and roof. When I informed the front desk they did not seem to care. There were other items that needed repair a leaking toilet that would not flush properly a towel rail that was not attached properly. also the room opposite us would... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel was booked in error and indeed it was an error! I tried to change the room through the third party agency I booked through (to a hot in the same chain) but was told there had been too many cancelations for them to do this. Not a good sign. It was obviously once a good 4 star hotel,... More 

Was this review helpful? Yes 3
Mauritius
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 29, 2015

I stayed at the Royale Bintang with my family in May 2015. We had booked 2 rooms, including one family room. We arrived at the hotel quite early and as it was not yet check-in time, only one of the rooms was available and we had to wait for quite some time for the family room to be made available.... More 

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Brisbane, Queensland, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here in March 2015 for a shopping trip. It is in a great location for cheap local food at Jalong Alor, and walking distance to the Bukit Bingtang shopping district. Our room was refurbished and very nice, however the remainder of the hotel was a little tired. Only negative for the hotel was the buffet breakfast. It was... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 17, 2015

This is the worst hotel I have ever stayed in! The service was absolutely crap! The staff DO NOT CARE! We booked a family room with an additional bed to find that the staff argued that we didn't until we showed them our booking confirmation! There was no hot water in our family room. Staff spent over 3 hours trying... More 

Was this review helpful? Yes 4
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2015

I have been to this hotel a few times. What I can say is all good things only. There is no negative about this hotel. Right from the service from Front Office, F&B, Housekeeping all was perfect. Food & drinks at the bar was good.

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