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The Royale Bintang Kuala Lumpur

4.0 of 5 17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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The Royale Bintang Kuala Lumpur
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The Royale Bintang Kuala Lumpur
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776 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Doha, Qatar
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I booked this hotel for two nights while on holiday to Malaysia recently. Worst experience ever of staying in a so-called 4star hotel. Not particularly clean, rude staff and no value for money. Even though I had requested for early check-in when I made the booking, on arriving at the reception I was told that no rooms were available before... More 

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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed for three nights at the Royal Bintang Hotel, KL On the first night we were woken by noise from next door with kids talking and laughing. Call reception to complain but not get response from them about my complaint On the third day, we were advised by new guests that they were given keys to... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I'm really dissapointed and pissed with the service staff here....while typing this message now at 2.15am and i'm still waiting for the tecnician or housekeeping to attend to my request that my wife called them saying that the room toilet bowl is choke at 12.30am just now...still no show of any respond from them...and i'm still waiting for them....have already... More 

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Durban, South Africa
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Travelling in the Far East and travel agent booked my family in to the Royale Bintang in Kuala Lumpur as four star accomodation. Feelings of trepidation began to set in when we noticed the seediness of the area we were driving in. Hotel lobby was very tired but friendly staff checked us in. Got into the lift and just about... More 

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1 review
4 of 5 stars Reviewed 1 week ago

I spent 4 nights at the hotel. Conveniently located, very nice view. Room was clean and comfortable. Just one minus point is the keycard lock, I had to change several keycards as it was really difficult to unlock the door which was quite annoying. In general, this hotel is worth staying.

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Singapore, Singapore
Top Contributor
68 reviews 68 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

As we booked the hotel room thru agoda in less than hour, they need to get clearance from back office staff. Got the key and went up the room. The corridor at particular level has a smell with it thus we tried to walk quickly to the room. Open the room and to our horror, the room was not make... More 

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Sri Lanka
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is conveniently located in the golden triangle therefore traffic poses no problem as most shopping malls and 3 monorail stations are within a walking distance The front office staff needs to be more efficient. Takes a long time to check in. Rooms clean and comfortable.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel needs a major over haul. Front desk very slow, some of the receptionists seem to be in another world. Simple requests, unable to be understood. More training is required. Breakfast was a total disaster. Coffee cold even though we were first to be seated.6.30am. Food very average and limited dishes. Non smoking room was a smoking room. Dirty... More 

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here as part of a large group - nine rooms, three stays over three weeks. Our initial 3pm check in didnt happen until around 7pm. Rooms were missing beds (triples), towels and were generally of an average standard. Showers in baths fill and don't drain properly, rooms smelling of stale cigarette smoke. Second stay rats were found in one... More 

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights, Deluxe smoking floor. Toilet wasn't cleaned enough for a good stars hotel, breakfast was mediocre, front desk was super slow. BUT all staffs are friendly and helpful so thumbs up for that.

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Additional Information about The Royale Bintang Kuala Lumpur

Address: 17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Royale Bintang Kuala Lumpur 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Hotel Style:
#31 Spa Hotel in Kuala Lumpur
#56 Luxury Hotel in Kuala Lumpur

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Hotel & grounds (35)
View from room (25)
Pool/beach area (14)
Room/suite (91)
Bathroom (41)
Dining (8)
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Adult's Pool (19)
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Deluxe Club Room (41)
Deluxe Twin Room (44)
Executive Suite (61)
Restaurants and Bars (27)
Superior Twin Room (35)
The Hotel (38)

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Room/suite (3)
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Other (6)
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