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The Royale Bintang Kuala Lumpur

17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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The Royale Bintang Kuala Lumpur
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Ranked #170 of 277 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 1 week ago
LittlePurpleFrogs
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811 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We arrived in the rather late and a sole bored young man took our details and passport/credit card particular. He could not find our booking, sow e patiently awaiting the Duty Manager who was nowhere to be found! Excuses were exchanged and after 30 minutes, a rather dull and badly groom Duty Manager show up His name was Beny or... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Overall --It's in a good location and is an old type of hotel with a useful concierge and helpful staff. Pros --location - it's in a good location and very close to a busy shopping street together with a street food street. It's also close to a metro station. -- staff - the staff were helpful. The air con in... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here many times and although the place needs a good paint job and freshen up I have found it very convenient. It is in the Golden triangle of KL..near to food street, Jalan Alor for the famous chicken wings, and shopping complexes like the Pavillion and Times Square. monorail is close by..use Imbi and walk through the back... More 

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Kuala Lumpur, Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived on a Saturday at 1:00 p.m. and got twin sharing beds instead of a king size bed I requested online. But that was settled urgently by one of the staff and got a new room at 4:30 p.m. Love the view (of the pool) from the room and love the room service. Chicken rice is yummy and so was... More 

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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a average hotel with excellent location Internet in the room is slow but is free Beds is very comfortable Breakfast is good with very variety of other country Pool very beautiful and relaxing Spa is clean and I recommend But we had problems with bathroom Its needs fixed

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

While on a trip to watch the Sepang F1, our group of 15 were billeted at the hotel. The rooms were a shadow of what the hotel used to be as the bathroom fixtures are run down and at times leaking. The carpets in both the hallways and the rooms smelled of molds. Some of the rooms even had cockroaches... More 

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at The Royal Bintang for a night in transit. The hotel looks presentable on the outside and the lobby didn't look too shabby. However, the front office associates at the reception counter aren't exactly 'THE' most service oriented bunch I've actually met! We checked-in around 4pm, was told that because we made the booking via an online travel site... More 

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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for only one night, check in guys were great help and very friendly. This is located in a good position of bukit bintang, and theres always cabs out the front or the LRT is about 5 minutes away. The hotel itself is quite old and outdated now, but for the price and the service its hard to fault.

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My husband and i choose this hotel because of the good review. Also the location is nearby Lowyat and Sg Wan Plaza but it is a disaster. We booked the hotel thru promotion via the hotel website. -- Parking was easy but there's confusion on where is the lift to the hotel lobby. Lucky there's a staff show us the... More 

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Beechworth
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel for 3 nights at the end of January 2015. We have stayed here several times and like it because it is pretty central to everything in KL. We have tried other Hotels in KL and keep going back to The Royale Bintang. The reception staff are good, particularly the Bell Boys, although even though we... More 

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