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The Royale Bintang Kuala Lumpur

17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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The Royale Bintang Kuala Lumpur
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Ranked #173 of 280 Hotels in Kuala Lumpur
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3 of 5 stars reviewed yesterday
Poonam D Mauritius
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820 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mauritius
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at the Royale Bintang with my family in May 2015. We had booked 2 rooms, including one family room. We arrived at the hotel quite early and as it was not yet check-in time, only one of the rooms was available and we had to wait for quite some time for the family room to be made available.... More 

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Brisbane, Queensland, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here in March 2015 for a shopping trip. It is in a great location for cheap local food at Jalong Alor, and walking distance to the Bukit Bingtang shopping district. Our room was refurbished and very nice, however the remainder of the hotel was a little tired. Only negative for the hotel was the buffet breakfast. It was... More 

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Sydney, Australia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I have ever stayed in! The service was absolutely crap! The staff DO NOT CARE! We booked a family room with an additional bed to find that the staff argued that we didn't until we showed them our booking confirmation! There was no hot water in our family room. Staff spent over 3 hours trying... More 

Was this review helpful? Yes 2

Travelers are raving about these Kuala Lumpur hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to this hotel a few times. What I can say is all good things only. There is no negative about this hotel. Right from the service from Front Office, F&B, Housekeeping all was perfect. Food & drinks at the bar was good.

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Shah Alam, Malaysia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed there last year n was shocked at the rooms which were not clean. Service was bad too as they were not prompt in our requests. Location was at the edge of Bukit Bintang near the shopping district of Kuala Lumpur. Hotel needs to improve their cleanliness n upkeep of the hotel.

Was this review helpful? Yes 3
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

check-in and found out that the house-keeping has not make-up the room. Went back to the counter and they verify that the room had been cleaned as recorded on their system. They give us another room, and the smell of cigarette is very strong. Even the foyer area is very smelly. Location wise, it was quite good, located at the... More 

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Mauritius
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 24, 2015

Location is good specially for shopping but hotel lacks a bit of maintenance, overall it was a good with very helpful staffs who helped us while we planned our visits. There are also plenty of restaurants all around giving us a chance to taste different types of cuisines.

Was this review helpful? Yes 2
Dhaka
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 23, 2015

We, three musketeers as titled by our other friends stayed in The Royale Bintang Hotel on 17 to 18th April 2015. The location of the hotel is in the heart of the Bukit Bintang. Three are plenty of Pakistany, Bangladeshi and Indian Restaurant very nearby. The eventful Bukit Bintang most attracted tourist place and so many famous shopping mall like... More 

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Miami Beach, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed April 15, 2015

We arrived in the rather late and a sole bored young man took our details and passport/credit card particular. He could not find our booking, sow e patiently awaiting the Duty Manager who was nowhere to be found! Excuses were exchanged and after 30 minutes, a rather dull and badly groom Duty Manager show up His name was Beny or... More 

Was this review helpful? Yes 8
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2015

Overall --It's in a good location and is an old type of hotel with a useful concierge and helpful staff. Pros --location - it's in a good location and very close to a busy shopping street together with a street food street. It's also close to a metro station. -- staff - the staff were helpful. The air con in... More 

Was this review helpful? Yes 1
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