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The Royale Bintang Kuala Lumpur

17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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1 room 1 guest
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The Royale Bintang Kuala Lumpur
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859 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

We book the hotel by thier online site after hearing friends experience from their stayed there, totally worth every penny. We were told that we were upgraded from superior to deluxe room with the twin tower view, the room is very spacious and god. Amazing view of the twin tower, the rooms look like it had just been refurbish. Neat... More 

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Siem Reap, Cambodia
Level Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed on a transit stop to Australia ; great location with a fantastic Indian Restaurant next door: Hotel is centrally location to Restaurant mall and many bars Which is unusual for KL Room was nice and comfortable

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I didn't have high expectations after reading reviews on Trip Advisor thus was pleasantly surprised that the room is better furnished than expected. However, breakfast was really lousy. Egg station was not ready and the porridge was cold!

Was this review helpful? Yes 1
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Hotel to stay , i spent my honeymoon here, Nice and classy hotel , its in centre of the city, all the flea markets and much needed shopping malls are at walkable distance,I am a gadget freak and the well know electronic heaven LOW YAT PLAZA is just behind the hotel, And Bintag Timesquare Plaza is at a walkable... More 

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The Royale Bint... K, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Mohammed F It was our pleasure to have you as our guest and we are most delighted that you have enjoyed your stay with us. We regret that some of these factors had inconvenienced you during your stay. We appreciate your observation and concern.We have taken note of your views and will take corrective steps to put things in... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To begin with good value for money hotel as it provides all the basic amenities at best rates. The best thing as soon as we reached our room and saw Petronus twin towers right from the window and the can be given 4 stars for the location. As we had been travelling the entire day ,at night when we switched... More 

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The Royale Bint... K, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear shivaraikod Greetings from The Royale Bintang Kuala Lumpur. It was our pleasure to have you as our guest and thank you for providing us with your valuable feedback and overall ambiance. Your feedback have helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur. Thank you. Yours sincerely, Kamaruddin Baharin... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was okay had a little stain on the wall right next to the bathroom. The bathroom was clean although the shower curtain had stains as well. House keeping was quick the reception staff were friendly and helpful. Location is great within a walking distance to different restaurants and bars in the bukit changkat area, and KL Sentral station... More 

Was this review helpful? Yes 1
The Royale Bint... K, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear OmarBajBaj Greetings from The Royale Bintang Kuala Lumpur, Thank you for staying with us. We would like to thank you for pointing out the areas that requires our attention for improvement. The inconvenience caused is sincerely regretted. We always strive to provide the best service and your feedback will certainly help us to improve. We look forward to welcoming... More 

Sibu, Malaysia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located at KL's famous Bukit Bintang, this hotel offers a very good value for your money if you intend to visit KL's finest shopping and dining district. The room was spacious and comfortable enough although the hotel looks quite old. I was disappointed with the service as it took me more than an hour just to check in. There were... More 

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The Royale Bint... K, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear pennylaw Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied experience you had with us. Your concerns raised... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel provides good value for money if you're looking for somewhere more comfortable to stay in Bukit Bintang as the good hotels around the area usually cost more. The hotel is clean and the bed is comfortable. However, the hotel needs to improve its service as the check-in took me about an hour. Only one staff was handling all... More 

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The Royale Bint... K, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear 893pennyl Greetings from The Royale Bintang Kuala Lumpur. Thank you for providing us with your valuable feedback and overall ambiance. We regret that some of these factors had inconvenienced you during your stay. We appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take corrective... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Good location However hotel needs a good renovation. Wall paper in room torn, we also had to enjoy kid drawings on the room door. Don't expect most staff to say hi if you cross them in the lifts, hallways. Pool area. Easy access to monorail is a plus

Was this review helpful? Yes 1
The Royale Bint... K, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear alenvenkat Greetings from The Royale Bintang Kuala Lumpur First and foremost, we would like to thank you for your stay and sharing your experience with us. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. We appreciate your observation and concern. We have taken note of your views and will take corrective... More 

Travelers are raving about these Kuala Lumpur hotels

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

check in - took some time, but the room given to us got a good view, we can see KL Tower and Petronas from our window hotel guest lounge - i find it nice, I loved the design of the staircase, and the flags all around the ceiling breakfast - good food, enough to fill our belly, I liked the... More 

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Hotel Review Summarization

What travelers say

  • Deluxe room(4)
  • Shopping mall(4)
  • Monorail station(3)
  • Star hotel(3)
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631 photos of this hotel

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Pool/beach area (16)
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Room/suite (97)
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Bathroom (43)
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Hotel & grounds (37)
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Dining (8)
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Adult's Pool (19)
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Amenities (31)
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Deluxe Club Room (41)
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Deluxe Twin Room (44)
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Executive Suite (61)
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Restaurants and Bars (27)
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Superior Twin Room (35)
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The Hotel (38)

Management photos: Courtesy of the property manager

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Room/suite (1)
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Business center/function rooms (3)
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Dining (2)
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Other (2)
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