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All 262 Kuala Lumpur hotels

The Royale Bintang Kuala Lumpur

4.0 of 5 Hotel   |   17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Ranked #138 of 262 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
martyvose Franklin
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715 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Singapore, Singapore
1 review
1 of 5 stars Reviewed 3 days ago NEW

Worst hotel experience ever. I arrived at the hotel at 4pm on 19July 2014 only to get told by the receptionist that the rooms are unavailable at the moment. I insisted to get a room for me to wash up and change so as to have lunch after a tedious bus ride. Hence, the person agreed to give me one... More

Was this review helpful? Yes 2
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 4 nights here and encountered none of the problems that other reviewers have mentioned. We were given a nice room with a view if the Petronas Towers and the rest of the city. Unfortunately the windows were quite dirty which tended to spoil the view but I put that down to the 2 large building sites opposite the... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is warm even we put the aircon the lowest temperature it has. The cleaner always take the key card ( given 2 key card when checking in the hotel). The wifi network is extremely slow.... theres a lack of tv channel

Was this review helpful? Yes 2
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a Superior twin room but was upgraded to a Deluxe room free of charge (Thank you very much for this). The hotel reception staff (especially Ms. Jogmaya) was very friendly and diligent. The hotel also offers you a free welcome drink and this was lovely as well. The best thing about this hotel is that they have their... More

Was this review helpful? Yes 4
Whangarei, New Zealand
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

With a name and frontage to denote a good hotel I had expectations. Basically the talk and the experience don't match. New carpets throughout they still smell of smoking and have stains on them, paint job needed in bedrooms. The awful awful compendium said air con was set by the hotel, it lied, eventually I had to set it. The... More

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Top Contributor
66 reviews 66 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

During my stay earlier this year, I found that this hotel had already swayed away from its rating. I requested non-smoking room and away from the lift, however they said that I never requested. So I had to go to my email confirmation to show them but the receptionist became furious. She said the hotel is fully booked and only... More

Was this review helpful? Yes 4
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I chose this hotel for its central location in KL. I was with my wife, booked a deluxe room and got a room at the 15 th floor. All the amenities are near by and at night you can see the beautiful Twin Tower and KL tower through your window- spectacular view of KL. You can get all types of... More

Was this review helpful? Yes 3
Ibiza, Spain
Top Contributor
135 reviews 135 reviews
8 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I should have listened to my colleagues' advice & avoided this hotel like the plague but I didn't and regretted it now. First disappointment - I sent an email enquiry via their website. No reply. Second disappointment - 3 calls to housekeeping to request for bath towels within a time frame of 70 minutes. Nothing! I had to resort to... More

Was this review helpful? Yes 8
Singapore, Singapore
19 reviews 19 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you're in KL for shopping and eating, you cannot beat the location of this hotel. It's right in front of Jalan Alor [eat till you drop] and a short walking distance from Sungei Wang shopping centre, BB Plaza, Lot 10 [shop till you drop]. There are eating places all around the hotel, so if the rather pricey hotel restaurant... More

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New Delhi
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 18, 2014

Stayed 2 nights here. The hotel is an average and nothing better. Rooms are well appointed and the location is too good to resist. Plus staff at reception is helpful. The most terrible thing that happened with me here is that the room safe was compromised! When we came back after a day out in the room, we found the... More

Was this review helpful? Yes 4
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Additional Information about The Royale Bintang Kuala Lumpur

Address: 17 - 21, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Royale Bintang Kuala Lumpur 4*
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Also Known As:
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel

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Bathroom (41)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#31 Spa Hotel in Kuala Lumpur #53 Luxury Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Best 4 Star City Hotel ... more   less 
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