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All 276 Kuala Lumpur hotels

Swiss-Garden Hotel

4.0 of 5 Hotel   |   117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
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Swiss-Garden Hotel
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Ranked #103 of 276 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed yesterday
Foodiebangbang Sydney, Australia
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879 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall we had a decent experience at this hotel. The location is good and central, walkable distance to Jalan Aylor (with rows and rows of seafood restaurants) and shopping malls. The rooms were of standard hotel sizes but dated. Unfortunately during our stay, across the 3 rooms, we had a broken mini bar fridge and kettle (which reception had to... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I stayed 4 days Its good hotel with very good service , personal are kind and give you good information about the activity to do Room is large and clean Emplacement perfect near to everything If i Côme back on kuala Lumpur i Will book agaîn this hotel

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Malaysia
1 review
1 of 5 stars Reviewed 1 week ago NEW

I stayed for 1 night in swiss garden residence.The room is huge but I expect a lot from the service and the accommodation but its to disappointing. They're amenities is not complete no toothbrush included no slippers inside the room (false advertisement from their site). And the most terrible is..They're morning shift staff are just so rude. staring at you... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall experience is still good. I was allowed to check in early on a Friday after an early flight to KL (woke up at 4.30am that day). Shower water pressure is good! For vegetarians, try out the char kway teow at Blue Boy Vegetarian just across the road! I've chosen Swiss Garden due to its location and relatively cheaper pricing.... More 

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Yangon (Rangoon), Myanmar
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A planned a visit to KL along with family..... welcoming 2015. Had checked with online sites and finally decided to check in at Swiss Garden Hotel. Looks can be deceptive..... Not what i thougth when payed a price for the room. Small packed and services not up to mark. The breakfast restaurant .... staff very hostile and unfriendly. they dont... More 

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Jisu25, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for your feedback and comments as it definitely they are exceptionally vital part for us to be able to improve on our services. My team and I are making sure that this shall not repeat itself and hope that such experience will not refrain you... More 

Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

It was the 3rd time for me and my family at Swiss Garden Hotel & Residences. The main reason why we keep returning to this hotel is because of the strategic location (very near to shopping areas & monorail station). However, the most recent 3D2N stay has made all of us never want to return to this hotel. Upon booking,... More 

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Nisa S, Thank you for taking the time to provide us with feedback on your experience. We truly value your say. We are looking into your comments and will look into the areas concern and ensure such occurrence will not repeat itself. We truly regret as it is not our standard and for what certainly seems like a less... More 

Stockholm, Sweden
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has a great location just a couple of minutes walk from Jalan Alor, Tengkat Tong Shin, Changkat Bukit Bintang and their cafes, restaurants and street food. Also close to Jalan Bukit Bintang and its shopping malls. The room we got was alright, a typical 3 star hotel, clean and tidy with calm surroundings. You can definitely get a... More 

Was this review helpful? Yes 1
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for your feedback and comments as it definitely they are exceptionally vital part for us to be able to improve on our services. Yours sincerely, Henry Low More 

Perth, WA
Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was a little concerned given the number of negative comments on this hotel, but I am pleased to advise that these concerns were short lived. Great location, short walk to monorail, restaurants etc. While the rooms are on the smaller side could not really fault (Could have just been lay out – there was a waste of space with... More 

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Derek08Perth_WA, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Sydney, Australia
Top Contributor
85 reviews 85 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is centrally situated and in easy reach of many of the city's sights and attractions. The room was clean, comfortable, functional and the bathroom was equipped with all the necessary toiletries. However the room & bathroom were showing their age. Some of the bedside switches weren't working. Bathroom amenities were not replenished when rooms were serviced. Cant comment... More 

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Tehran, Iran
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am going to check in at this hotel this Friday and stay the hole next week there . In addition to the clean and comfortable room and bathroom , I wonder if Tvs there are with USB port ? This is My second stay there . Since the last time I had a good stay , I decided to... More 

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

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Additional Information about Swiss-Garden Hotel

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
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Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur
Hotel Style:
#53 Luxury Hotel in Kuala Lumpur

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