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Swiss-Garden Hotel

117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
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Swiss-Garden Hotel
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Ranked #105 of 286 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed yesterday
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969 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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All months
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

All in all good experience. Good: Walking distance, or at least a short taxi ride, from many of the malls and attractions. Clean rooms, nice pool, good gym. Helpful concierge staff. Not so good: no towels in the rooms, no breakfast included, clueless checkin staff.

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Singapore
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location to Bukit Bintang is wonderful but not the best,will require a short 15mins stroll to get there. Easy to find and there is a 24hr shop across the hotel lobby. Parking is not free, have to pay a minimum sum for my 3 days stay. It's quite troublesome to validate parking every time I leave the hotel. Ask for... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 2 nights 3 days. Room was great and clean. The best part of this hotel was its location. It is located in the heart of city, and is minutes away from the main bus terminals and (LRT) Stations, Historical landmarks, cultural centres and shopping venues. They have few shuttle services also to nearby attractions. Overall it... More 

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Singapore
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Their reservation team is hopelessly inefficient. They took more than 1 week to answer a simple email, simply ignored all my questions and gave standard useless replies. There was something wrong with their aircon system. Even when I turned on "Max" and set to 30 deg, the room temperature would drop to freezing sub-zero during night time. When I reported... More 

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Travelers are raving about these Kuala Lumpur hotels

Dhaka City, Bangladesh
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed there for about a week and enjoyed it. The rooms were neat and clean and so were the room services. We had a few problems during the stay but the staff were really helpful.The breakfast was really good with a lot of variety. The pool and gym were great.Overall it was just an amazing stay!

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Melbourne, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was fantastic and the rooms were beautiful! The pool was amazing and the breakfast was nice (lots of fresh fruit). The location was great, very close to the night life and short taxi rides to most other things. We had a small run in with one of the cleaning staff who was a little to friendly- but was... More 

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Mumbai
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for One week. Check- in was fast as it it was pre-booked. Deluxe Rooms are decent for one people for two its look bit small. Pool is small. Sauna is Manual and Average . Opposite to hotel 7/11 and 168 store for grocery. for some gravy and Dosa (thosai as they call it in Malay) Al-wira is there.Plus point... More 

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Utrecht Province, The Netherlands
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel near the city. Nice bar with in the afternoon snacks. there is also a mini market across the road. good hotel for a short stay. Not that expensive. Breakfast is not included. Breakfast is good nevertheless.

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Al Khobar, Saudi Arabia
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Not manage to enjoy much on the hotel and is mainly for rest only due to tight schedule, but the room offer a really nice bed which really comfort and make the stay perfect. Location is nice too which lots of restaurant and night life extraction to hang out nearby within walking distance. It is awesome deal with this price... More 

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear MOTAMYZ, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all, we would like to thank you for choosing us as your preferred hotel. It is very nice hearing that you have had a pleasant and enjoyable stay with us. Your comments and remarks are exceptionally vital part for us to be able to improve on our services.... More 

Perth, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Recently stayed here with family and friends and while the hotel is pleasant enough it is not really geared for families. The hotel caters well for business travellers with meeting rooms and an e-business centre. Location wise it was great - 5 min walk to Jalan Alor (the 'eat street' of KL), Chinatown only 5 mins taxi ride away and... More 

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear HyenaAbroad, Thank you for taking the time to provide us with feedback on your experience. We truly value your say. We are looking into your comments and will look into the areas concern and ensure such occurrence will not repeat itself. We truly regret as it is not our standard and for what certainly seems like a less than... More 

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