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All 274 Kuala Lumpur hotels

Swiss-Garden Hotel

4.0 of 5 Hotel   |   117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
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Swiss-Garden Hotel
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Ranked #94 of 274 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed yesterday
Gill M Kalgoorlie, Australia
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853 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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2 reviews
2 of 5 stars Reviewed yesterday NEW

I booked 2 rooms (1) from 20/11 - 23/11 and (2) 21/11 - 22/11, because my friend from Korea was visiting KL and I personally recommended SGH-KL as I am also a privilege member. Booking Experience (4/5) - I walked in on the 13/11/2014, was served by Ms Ayu who introduced herself as the Supervisor, but the booking was done... More

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Kalgoorlie, Australia
Top Contributor
59 reviews 59 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights as a stopover. We often stay in KL and decided to try this hotel for a change.The hotel is not particularly close to Bukit Bintang or the Imbi monorail - about 10 minutes walk. I discovered the small sign in reception advising of a shuttle bus when we were checking out. It would have... More

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North Yorkshire
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in September. It was our first visit to KL. Upon arrival, when first entering the lobby, we thought it was a great hotel, looking rather grand. I can recommend the little café inside the hotel. The food here, savoury & sweet, was of very good quality, presented beautifully and staff were extremely friendly. We... More

Was this review helpful? Yes 1
SGHRKL_, Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Peterborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 nights . We had a quick check in and were upgraded immediately to a suite which had two bedrooms large bathroom and another toilet and basin. We had one of the few rooms that had an outside very large balcony which is on the side of the hotel. We were on the fourteenth... More

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Linda M, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Staying here with family of 4 adults. The family room was really great and big too. Inside room facilities were great too. Location is very near with restaurant and food centre like Jalan Alor with 5mins walk. Front desk: Very fast and nice staff. Breakfast food: Not variety enough and almost the same for everyday. As a 4star hotel the... More

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for your feedback and comments as it definitely they are exceptionally vital part for us to be able to improve on our services. Yours sincerely, Henry Low More

Sydney, Australia
Top Contributor
153 reviews 153 reviews
31 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First visit to Malaysia & Kuala Lumpur. Received promo airfare via email from Malaysian Airlines. Booked hotel & airport transfers via the airline holidays division website. Great price for 8nights Bed & Breakfast from mid Oct 2014. Fast and easy checkin. Nice large comfortable room on 9th floor of hotel. Free and reliable Wi-Fi 24/7. Excellent international buffet breakfast at... More

Was this review helpful? Yes 1
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Newo, First of all, thank you for your comments. We are glad to hear that your stay with us was a pleasant one despite the few encounters that we are now looking into. The infrastructure upgrade within the vicinity is indeed a setback for the time being but we do know that it is for convenience in the very... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Located not too far from the main shopping areas, it is sufficiently away from the hustle and bustle of the nightlife areas and traffic congestion. The breakfast buffet spread was commensurate to the scale of the hotel. However, the concierge helped us arrange a return car trip to a country club in Kajang, which is merely 25min away, for a... More

Was this review helpful? Yes 1
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Zulhilmiz2014, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for your feedback and comments as it definitely they are exceptionally vital part for us to be able to improve on our services. Yours sincerely, Henry Low More

Braunschweig, Germany
Top Contributor
51 reviews 51 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Start point of our guided tour across Malaysia was Swiss Garden Hotel. We booked additionally two nights before starting the tour. There were some problems with our bookings - probably came from my name: one first name, one middle name and one last name. The concierges did their best and at least everything was clear and we got key of... More

Was this review helpful? Yes 3
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Hans- Joachim S, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was big and in good location. We walked to all the touristic areas without any issues: Chinatown, little India, Petronas towers, lake gardens... Lots of shopping malls in a very short distance, which is very convenient. Jalan alor is the place to go for food, 5 minutes from the hotel and with an amazing variety of food. Rooms have... More

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for your feedback and comments as it definitely they are exceptionally vital part for us to be able to improve on our services. Yours sincerely, Henry Low More

Top Contributor
59 reviews 59 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is quite old but the services are up to standard. Good reliable wifi access is provided. Breakfast is good but selection is not to impressive. Location is good, very close to shops but not to busy and crowded compared to other areas in Bukit Bintang area.

Was this review helpful? Yes 1
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

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Additional Information about Swiss-Garden Hotel

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
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Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur

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