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All 264 Kuala Lumpur hotels

Swiss-Garden Hotel

4.0 of 5 Hotel   |   117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
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63%
Ranked #89 of 264 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
joel_low Singapore, Singapore
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789 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my 3rd time staying at the Swiss Garden Hotel. So here is the latest review Pros: Good location, though the main road is under construction, making it hard to drive around. Nice and clean rooms Spacious & huge bathrooms with separate shower and bathtub. Cons: Small swimming Pool Booking was not made even though i already emailed them... More

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jakarta
1 review
1 of 5 stars Reviewed 2 days ago NEW

1. Checking reservation is wayyyy tooo looonnnggg 2. You can get bonus of coacroach in your room. Feedback already to hotel staff, but no one coming. You have to catch it by yourself 3. You can find another better hotel with this price

Was this review helpful? Yes
Colombo, Sri Lanka
2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

It's walking distance all the good shopping areas from the cheapest to the most expensive. It was a good stay. We stayed for 4 day. All in all it a god hotel you'll get your monies worth. But I am not so happy with the reception staff they were talking with each other and not paying much attention to the... More

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Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Where to begin. We get there after a long trip and we reserved a non-smoking room on a non-smoking floor. Seems pretty simple right? Well not so the case. The room was filthy. I felt like I was dropped into an old motel from a small town that was used in the 1920's and never renovated. The carpet had stains,... More

Was this review helpful? Yes 1
Western Cape, South Africa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My brother and I moved here after having a bad experience at another hotel in KL after 3 days. We were going to be in KL for two weeks and we chose Swiss Garden as our backup plan as we've been there before and know that there standards are good. On check-in, the receptionist was losing her temper with another... More

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all, welcome back to our hotel and thank you for your review. It is our top priority to exceed our guests’ expectations and am glad you had a positive experience with us. I will definitely share this feedback with my team here and am sure that this will serve as... More

Calgary, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel at good location about 3 km from Petronas Twin Towers and 1.3 km from China Town. Friendly and pleasant English speaking staff. Found the air conditioning to be ineffective. Needs improvement.

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all, we would like to thank you for choosing us as your preferred hotel. Your comments and remarks are exceptionally vital part for us to be able to improve on our products and services. Looking forward to welcoming you back to the city. Yours sincerely, Henry Low More

Bali, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

love this hotel, closed to golden triangle in KL, breakfast was great they provide a lot of options for local food and also international food, they have shuttle form hotel to KLCC shopping centre, or even to golden triangle area, even just walk its only 15 mins from your hotel. but during my visit there a lot of work on... More

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur ! Thank you very much for choosing us as your preferred hotel in Kuala Lumpur. We are pleased to know that you have had a great experience during your stay with us. Again, thank you very much for staying with us, and we hope to see you again for in next trip... More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have booked online for our stay at Swiss Garden Hotel, KL. The hotel is centrally located and is very convenient. We have arrived by road from Singapore and were quickly checked in, we had asked for twin beds as no rooms with twin beds were readily available we were upgraded into a twin room suite. The rooms and the... More

Was this review helpful? Yes 3
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Sir, Thank you so much for taking the time to review our hotel. We truly regret to hear about your experience during your stay with us. Your comments and remarks are exceptionally vital part for us to be able to improve on our products & services. This is certainly not the attitude that we promote and we are looking... More

Petaling Jaya, Malaysia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel does not provide good service. Upon check-in, we were told they 'could not find' our reservation that we made through Orbitz, and we were asked to leave the front desk to contact Orbitz. After contacting Orbitz, who told us that they had already e-mailed them our reservation, and they would be checking us in shortly, we had to... More

Was this review helpful? Yes 2
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear guest... Thank you for taking the time to provide us with feedback on your experience. We truly value your say. We are looking into your comments and will look into the areas concern and ensure such occurrence will not repeat itself. We truly regret as it is not our standard and for what certainly seems like a less than... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was value for money! The rooms were spacious, with all necessary amenities. The bathroom was huge with a tub and shower facility both. Wifi worked well at all times of the day. The breakfast buffet had a good variety of dishes, all tasting quite well. We were given complimentary drinks on check in and later complimentary delicious chocolates... More

Was this review helpful? Yes 1
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for choosing us as your preferred hotel and thank you for your review. We have always try to exceed our guests’ expectations and am glad you had a positive experience with us. Thank you again and we look forward to welcoming you back when your travels bring... More

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Additional Information about Swiss-Garden Hotel

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Garden Hotel 4*
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Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#52 Luxury Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Attractive Modern Hotel with terraced design, situated within minutes of business & commercial center. ... more   less 
Number of rooms
310

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