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All 271 Kuala Lumpur hotels

Swiss-Garden Hotel

4.0 of 5 Hotel   |   117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
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Swiss-Garden Hotel
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Ranked #98 of 271 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed yesterday
Solrac81 Amsterdam, The Netherlands
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838 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel was big and in good location. We walked to all the touristic areas without any issues: Chinatown, little India, Petronas towers, lake gardens... Lots of shopping malls in a very short distance, which is very convenient. Jalan alor is the place to go for food, 5 minutes from the hotel and with an amazing variety of food. Rooms have... More

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Top Contributor
58 reviews 58 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is quite old but the services are up to standard. Good reliable wifi access is provided. Breakfast is good but selection is not to impressive. Location is good, very close to shops but not to busy and crowded compared to other areas in Bukit Bintang area.

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Guest, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

US
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have stayed twice in the past few years. The Residences are much more impressive than the Hotel side. Location in KL is good. Services are reasonably good. Breakfasts are excellent. Relax at the Residences Roof Top Pool.

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Taoze, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel, great location. Walking distance to twin towers. Stayed on the 15th floor had great views from the balcony. Rooms smell of cigarettes. Great choice for buffet breakfast. Would recommend! Wifi is quick and easy to access in rooms.

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Kayleigh R, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good hotel. Clean and worth the money. Located in the center of the city. The service and breakfast are very good. They have restaurants, but outside eating is better for lunch and dinner. Over all very good hotel.

Was this review helpful? Yes 2
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Sophyaugust, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel as I had stayed here 6 years previously, and also because it had a gym. Not as good as I remembered - definitely needs an upgrade. Gym virtually non existant with outdated old equipment in an airless room by the pool. My mother in law's room smelt of cigarette smoke. Breakfast was okay-and as others have said,... More

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SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Siobhan D, Thank you for taking the time to provide us with feedback on your experience. We truly value your say. We are looking into your comments and will look into the areas concern and ensure such occurrence will not repeat itself. We truly regret as it is not our standard and for what certainly seems like a less... More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

I like Swiss Garden very much. Friendly staff, nice location in the middle of KL. i would surely come again and again.. i stayed there for 3 times. and i recommend it to any of my friends. excellent breakfast :-)

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear AhmedElmiligy, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Senior Contributor
30 reviews 30 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed in a family room, which has two single beds and one king bed. the room is located at upper levels. The room size is alright for four people and the beds are comfortable. The room has only one toilet so you might need to wait if you are four persons :) the hotel location is good since... More

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear AlirezaSG, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Sanaa, Yemen
1 review
3 of 5 stars Reviewed 2 weeks ago

I wrote earlier about this hotel, without realizing some missing stuff from my baggage until I reached home and then I wrote a letter to the Swiss Garden hotel management informing them of some missing stuff stolen from my bags during my stay in room 1516 and left September 11, 2014, mainly 02 bottles of perfumes that I purchased at... More

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Adelaide Hills, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we had booked a very dodgy apartment just around the corner which we couldn't stand the thought of staying in so when hot and frustrated we lobbed thru the front doors into the cool foyer of Swiss Garden we couldn't have been happier, the staff were so obliging and straight away took us up to an available room to view,... More

Was this review helpful? Yes
SGHRKL_, General Manager at Swiss-Garden Hotel, responded to this review

Dear Skippy454, Thank you for choosing us to be your stay in Kuala Lumpur. Thank you also for your feedback and comments throughout your stay here with us which enable us to improve for better service in the future. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

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Additional Information about Swiss-Garden Hotel

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
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Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur

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