We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Kuala Lumpur

5.0 of 5 199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin Kuala Lumpur
Professional photos View all
Browse nearby
The Westin Kuala Lumpur
The Westin Kuala Lumpur
The Westin Kuala Lumpur
Write a Review

1,522 reviews from our community

Traveler rating
    774
    479
    175
    58
    36
See reviews for
307
443
130
406
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1522)
  • Mar-May only
    (354)
  • Jun-Aug only
    (396)
  • Sep-Nov only
    (427)
  • Dec-Feb only
    (345)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Love the classic signature of heavenly bed. Lived up to its reputation of providing super comfy and cleaned bed for a great comfort sleep. Brought my in laws and family and they loved it too. Great pool and poolside beverages. In a great location and closely connected to famous spot like jalan alor (the famous hawker fare) and shopping district

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings Sawarto W We thank you for staying with us and happy to hear all of you had a great stay experience and like the heavenly bed. Please come back again whenever you are in Kuala Lumpur. Take care and be well Ko V More

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Yes, it is in front of Pavillion. But the room was so wonderful. It wasnt spacious but the bathroom, the bed, the furniture just made your day. We stayed for 2 nights and it was so wonderful experience. Once you enter the lounge, relaxing nice smell came up. Feeling so great! What i loved the most was the bathroom! Spacious... More

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings Nadiah_Radzi We thank you for staying with us and truly appreciate your time in reviewing our hotel - delighted to hear you had a great stay but most importantly our services and facilities live up to your expectations. All of us here look forward to welcoming you back soon. Take care Ko V More

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Usually stay at the Mandarin Oriental but decided to mix it up. The staff here really made the stay - so helpful. Definitely made all the difference. Loved the Exec Lounge, though as ever the breakfast options are more limited. But light and spacious - helped me to relax on a quick overnighter from Sydney! Good location to wander around... More

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings Fiona D We thank you for giving us an opportunity to show you the Westin hospitality and happy to know our services and facilities live up to your expectations. My team and I look forward to your return soon. Take care and be well Ko V More

New Delhi, India
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

If you have come to see the city or have business here this is very centrally located. The hotel overlooks the pavilion mall and is located in the butik bintak area of KL. From the mall there is an air conditioned airowalk bridge that takes you to KLCC, very close to the petronas twin towers and the KL aquarium. Both... More

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings gameruz We thank you for staying with us and your time in reviewing our hotel - very happy to know you had a great stay experience. Please come back again whenever you return to Kuala Lumpur. Take care Ko V More

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed this time in a 1 Bedroom Apartment for the wifeys birthday. I think it might be in a new wing not entirely sure but the room was fantastic and definitely felt new. It had everything you needed for a family enough space for my almost 3 year old to run around and play with his toys without worrying... More

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings heenja Thank you so much for the fantastic feedbacks and you have given me great joy to share them with the team. Delighted to hear all of you had a great stay experience. Please come back again whenever you return to Kuala Lumpur. Take care Ko V More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It was the first time my patents were hosted by self and my brother for a holiday to kuala lumpur on my father's birthday. Although it took a lot of efforts to get the deal done but the result was peaceful and memorable. Thanks to their suggestions for places to visite nearby and their hospitality if not the food so... More

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings shivankit Thank you for your support and appreciate your time in reviewing our hotel - delighted to hear everything went well despite some challenges in the beginning. Please come back again whenever you return to Kuala Lumpur. Take care Ko V More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Extremely cosy and beautiful room. I stayed in a delux room. Hotel is located opposite Pavilion mall. Great location. Travelling is easy too as there are trails of taxi outside the hotel. Staff were friendly.

Was this review helpful? Yes 2
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings meyeschen Thank you for your support and feedback - good to know you had a great stay. Please come back again whenever you return to Kuala Lumpur. Take care and be well Ko V More

Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is located in prime location,there is plenty of mall near hotel. We requested for an early check-in, it was done we request for a late check-out, it was done also,the rooms were clean and very spacious. The bathroom was amazing and had a great overhead rain shower aswell as useful amenities. The bed was comfy and lived up... More

Was this review helpful? Yes 1
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings Yogesh S We thank you for your support and sincerely appreciate your time in reviewing our hotel - happy to hear all of your requests were fulfilled. Please come back again whenever you return to Kuala Lumpur. Take care and be well Ko V More

Swansea, United Kingdom
Top Contributor
67 reviews 67 reviews
52 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a few times, whilst not the most flash property in town it ticks all the boxes. Great rooms, awesome breakfast, excellent common areas and very spacious. The location is also perfect for access to downtown business and social spots.

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings AJ J On behalf of the team, we thank you for your support, trust and loyalty - delighted to hear our services and facilities live up to your expectations. Look forward to your return soon. Take care Ko V More

Bhubaneswar, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed with my family (wife and two kids). Staff was very friendly and supportive. I selected to stay in twin tower facing room and paid some extra money for that. Room was allocated on 21st floor and we hardly could see top of the one tower. Ideally they should not put this room in twin tower facing category. We... More

Was this review helpful? Yes
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings nitinpnp First and foremost, please accept our sincere apologies for not being able to assign you to a room with twin tower view. Moving forward, we will re-categorize this room type to avoid misinformation as most of these rooms have been blocked by new buildings. We hope you will still give us another opportunity to welcome you back. Take... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Shopping mall(17)
  • Very good(15)
  • Heavenly beds(12)
  • Breakfast buffet(12)
  • Twin tower(9)
  • Club lounge(9)
  • Room service(7)
  • Great location(5)
  • Petronas Towers(4)
  • Pool area(4)

Additional Information about The Westin Kuala Lumpur

Address: 199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Kuala Lumpur 5*
Number of rooms: 443
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Starwood APAC, Hotels.com, Cheap Tickets, Travelocity, Despegar.com, TripOnline SA, Odigeo, Otel and Tingo so you can book your The Westin Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Kuala Lumpur Hotel Kuala Lumpur
Westin Kuala Lumpur
Kuala Lumpur Westin

1,300 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (735)
Viewed
Room/suite (191)
Viewed
Bathroom (87)
Viewed
Hotel & grounds (68)
Viewed
Dining (37)
Viewed
View from room (49)
Viewed
Pool/beach area (30)
Viewed
Business center/function rooms (18)
Viewed
Other (255)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (546)
Viewed
Adults Pool (22)
Viewed
Amenities (59)
Viewed
Chairman Suite (118)
Viewed
Children's Pool (5)
Viewed
Executive One Bedroom Residence (67)
Viewed
Executive Twin Tower Room (54)
Viewed
Executive Two Bedroom Residence (86)
Viewed
Restaurants and Bars (80)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay