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The Westin Kuala Lumpur


The Westin Kuala Lumpur
Hotel class 5 of 5
199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Traveler Reviews

84% Recommend
4.0 of 5 stars 182 reviews
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By trip type
All (182)
[ Date ] [ Rating ]
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5 of 5 stars
Hotellover1801 1 contribution
Macau
Jul 8, 2009 | Trip type: Family New

Excellent hotel, fantastic room and great service from FO & Hskp. It was my second stay in Westin KL, and this time is realy special for me, as i'm having my wedding dinner in KL. Althought the dinner was not in Westin, but still they treat us like VIP. The room was realy nice, all my family member was enjoying... more

Management response from
KimPowley-TWKL, General Manager

Warm Greetings from The Westin Kuala Lumpur Thank you for your continuous support. Good to hear our associates extended personal and instinctive service during your stay. Best wishes Kim Powley General Manager

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4 of 5 stars
sydboy07 17 contributions
sydney
Jul 3, 2009 | Trip type: Solo travel

I really did enjoy my weekend stay at the Westin Kuala Lumpur. Was lucky to get a pay 2 get the 3rd night free on Expedia. Was then even luckier to get a free upgrade to the starwood preferred guests floor. The room was very spacious, wonderfully comfy bed, stylish bathroom with nice toiletries. The staff in the lobby were... more

Management response from
KimPowley-TWKL, General Manager

Warm Greetings We thank you for staying with us and appreciate you sharing your experience. We are indeed delighted to hear you enjoyed your stay and look forward to your return. Best wishes Kim Powley General Manager

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5 of 5 stars
AF_Global_Nomad 7 contributions
Kaneohe, HI
Jun 29, 2009 | Trip type: Family
1/1 found this review helpful

I've stayed at the KL Westin twice now. Both times I've been traveling with a 9 and 6 year old. It is definitely worth it to us to get the club level. Check-in is easy and a lounge is available for the girls to get a piece of fruit and a drink. The happy hours provide drinks and food usually... more

Management response from
KimPowley-TWKL, General Manager

Warm Greetings from The Westin Kuala Lumpur. Thank you for taking the time to share with us your experience. Delighted to hear you and your family enjoyed your stay and thank you for your support. Best wishes and look forward to your return. Kim Powley General Manager

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5 of 5 stars
Wintera 6 contributions
Bangkok
Jun 27, 2009 | Trip type: Business, Solo travel

Great Hotel, Great Restaurants, Great Location. The rooms are 8/10, which is good for KL. Great food - spectacular breakfast buffet and super italian restaurant. Super bar for drinks and nice crowd over the weekend. Great Downtown location with a modern shopping mall across the street. highly recommended... more

Management response from
KimPowley-TWKL, General Manager

Warm Greetings from The Westin Kuala Lumpur. Thank you for sharing your delightful experience with us. Good to hear you had a renewing stay. Thank you for your support and look forward to your next visit. best wishes Kim Powley General Manager

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5 of 5 stars
Francis_Yeo 1 contribution
Singapore
Jun 25, 2009 | Trip type: Friends getaway

I had been staying at the Westin several times at least twice monthly. i find the overall service was consistent and not to forget the all the front desk team make me feel welcome and feel like a 2nd home. this a must stay hotel for business or leisure traveller with great location, great room and service and not forgetting... more

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5 of 5 stars
burmagirl81 4 contributions
Perth
Jun 22, 2009 | Trip type: Family

I have stayed at this hotel twice now, in Jan and May 2009, and both times been very impressed with the amazing breakfast :) There is a huge selection of international food plus the pantry which has freshly baked pastries, gourmet breakfast treats...yum! The hotel is very luxurious, I stayed once with my girlfriends who all loved it, and the... more

Management response from
KimPowley-TWKL, General Manager

Warm greetings from The Westin Kuala Lumpur. We thank you for your continuous support. Good to hear you enjoyed your stay. Look forward to your next visit. Best wishes Kim Powley General Manager

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5 of 5 stars
TweetyLuv 1 contribution
Malaysia
Jun 22, 2009 | Trip type: Couples

Although it was a short stay (2 days 1 nite) for me and my beloved wife to celebrate our 6th Anniversary, upon arrival we were impressed by the service ushered towards us for checking in. Initially, we were supposed to be accommodated into a simple room for the night, however compliments to my wife's best friend, the manager of Rooms... more

Management response from
KimPowley-TWKL, General Manager

Greetings from The Westin Kuala Lumpur. Thank you very much for your support and also for taking the time to share your experience. We are extremely delighted to hear you enjoyed your stay but most importantly you were WOWed by the personal and instinctive services extended to you and your husband. Once again, thank you for your feedback and look...

Great City
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5 of 5 stars
KevinLondon 16 contributions
London
Jun 20, 2009 | Trip type: Couples
0/1 found this review helpful

We stopped over in KL for three nights, this was a great pick of place to stay, and it is located in the Golden Triangle right opposite the Pavilion shopping centre and about 15/20 minute walk from the PETRONAS Towers. Hotel is what you would expect from a 5 star hotel, we booked as it was a good price and... more

Management response from
KimPowley-TWKL, General Manager

Greetings from The Westin Kuala Lumpur We are delighted to have you as our guests during your recent visit to Kuala Lumpur. Good to hear you had a renewing stay and enjoyed the sightseeings. We look forward to your next visit. Best wishes Kim Powley General Manager

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3 of 5 stars
emaleth 14 contributions
Jun 19, 2009
0/1 found this review helpful

Stayed here for a night on 18th June on the 27th floor. Firstly, loved the bed. Slept like a baby. Room was lovely and spacious but our tv reception was not too good, even after we asked someone to look at it, it was still rather fuzzy. On the whole, service was good. But the pool! We invited a little... more

Management response from
KimPowley-TWKL, General Manager

Greetings from The Westin Kuala Lumpur. We are delighted to have you as our guests during and good to know you enjoyed your stay. Appropriate action has been taken to address your comment about the pool. Thank you for sharing your thoughts with us. Best wishes and look forward to your return. Kim Powley General Manager

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5 of 5 stars
akunga 1 contribution
Lion City
Jun 9, 2009 | Trip type: Family

Of all my visits to KL, I have to say Westin Hotel stands far above the rest. Food Quality / Room Amenities in other 5 star hotels that I had ever stayed in KL,pale in comparison to Westin. But one thing that edge among others : The staff of Westin Hotel. From the moment you step into the hotel, all... more

Management response from
KimPowley-TWKL, General Manager

Greetings from The Westin Kuala Lumpur. We thank you for staying with us and taking the time to share your experience. Delighted to hear you had a renewing stay, enjoyed our heavenly bed but most importantly our associates were personal and instinctive when attending to your needs. Once again, thank you for your constructive feedback and look forward to your...

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The Westin Kuala Lumpur Also Known As

Address: 199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia