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All 268 Kuala Lumpur hotels

The Westin Kuala Lumpur

5.0 of 5 Hotel   |   199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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The Westin Kuala Lumpur
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Ranked #21 of 268 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed today
handijan Saudi Arabia
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1,457 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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Saudi Arabia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed today NEW

The Westin is always excellent wherever it is. I enjoyed my stay in this hotel. I had two connecting rooms for me and for my kids. Rooms are wide and comfortable. Very clean as any 5* hotel should be. Staff are friendly with good reception. Located in the area where most shopping tourists like. The only matter that I did... More

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Singapore, Singapore
Top Contributor
72 reviews 72 reviews
62 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 4 nights on a business trip. Very good location, right next to the Pavilion shopping mall, with great food and shopping options. Staff were very friendly and professional, rooms were spacious and clean, bathrooms as well. Only slight negative was that I got a room where there was a periodic banging noise from the pipes, and the... More

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Singapore, Singapore
2 reviews
5 of 5 stars Reviewed yesterday NEW

we booked 4 rooms arrived on 11 aug check in was very speedy and professionally by ms see T at the reception .delivery request such as luggage, extra towels and in room dining impressively speedy. Concierge made our stay excellent by arranging transportation and great restaurant advised thanks to mr narain!

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Westin hotel is situated in Bukit Bintang which is the centre of tourist area. If you are first time to this city, choose a hotel in a right location is very important as traffic jam is serious in K L as lots of infrastructure is in progress. Almost.all famous food stalls listed in tourist guide are justbwithin 10 mins walk... More

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Its location is the biggest advantage, very close to centers of activity in the heart of KL. Pavilion mall "the best in the town" is just across the street and the twin towers and associated mall is 5 min walk through an air conditioned tunnel. The hotel it self is nice, service is good. The pool could have been cleaner.

Was this review helpful? Yes 2
RachaelHarman, Manager at The Westin Kuala Lumpur, responded to this review

Greetings Waleed J We thank you for your support and time in reviewing our hotel - great to hear you had an enjoyable stay. Your comment about the pool has been shared with team - we apologize for this. Please come back again whenever you return to Kuala Lumpur. My team and I look forward to your return. Take care... More

Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at the Westin KL in August 2014. It is well located, convenient for shopping and sights in the centre of KL, the rooms were very comfortable and the breakfast buffet is excellent. The layout of the hotel is a bit whacky - but no great inconvenience once you find out how to get from A... More

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RachaelHarman, Manager at The Westin Kuala Lumpur, responded to this review

Greetings PJAML We thank you for the great feedback and truly appreciate your time in reviewing our hotel - very happy to hear your wife was delightfully surprised. Please come back again whenever you have an opportunity - all of us here look forward to your return. Take care and be well Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to say, the Westin has succeeded to create a brand that communicates "unplug, relax, and refresh" to a different level. From their signature green-inked pens, to their heavenly linens and beds, it's a great place for any vacation or business stay! Hotel: When you walk in, the whiff of their famous white tea scent greets you and calms... More

Was this review helpful? Yes 4
RachaelHarman, Manager at The Westin Kuala Lumpur, responded to this review

Greetings JasconC1833 On behalf of the team, thank you so much for reviewing our hotel - really like your description about us. My team and I look forward to welcoming you back soon. Take care and be well Manager More

Chicago
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 days for business in a 1-bedroom Executive Residence. I arrived at 10:00 AM and they had a note for early check-in, so my room was available. Room: Really big with a kitchen, full-size fridge, cooking utensils, microwave and stovetop. The living room had a couch, chair and TV. There was also a small office with a... More

Was this review helpful? Yes 8
RachaelHarman, Manager at The Westin Kuala Lumpur, responded to this review

Greetings Chicago_Guy3344 We thank you for staying with us and your time in reviewing our hotel - happy to know we were able to accomodate your request for an early check-in. With regard to the room condition, both Enginering and Housekeeping Departments are currently working on a preventive maintenance program and we hope to finish this exercise as soon as... More

Melbourne
Contributor
11 reviews 11 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Westin Kuala Lumpur for half a week at the end of May, 2014. The location is great, as mentioned by other reviewers: right across the street from the Pavilion Mall and in an interesting part of KL. This was our first time at Westin KL, although we've stayed at quite a number of other hotels in... More

Was this review helpful? Yes 7
RachaelHarman, Manager at The Westin Kuala Lumpur, responded to this review

Greetings kwanghui We thank you for staying with us and truly appreciate your time in reviewing our hotel - good to know our Front Desk team provided personal and instinctive services during check in and check out. Despite our constant efforts to maintain the building, the hotel is indeed getting old, Engineering and Housekeeping Departments are currently working on a... More

Warnbro, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great business hotel, but also a good hotel for couples wanting a bit of luxury near great shopping. The breakfast can't be faulted. Staff are friendly and helpful. The rooms are clean and tidy. However, I did have a problem getting in and out of the very high bath. But overall, a great hotel.

Was this review helpful? Yes
RachaelHarman, Manager at The Westin Kuala Lumpur, responded to this review

Greetings Linda6169 We thank you for staying with us and truly appreciate your time in reviewing our hotel - delighted to hear you had a great stay but most importantly our staff are friendly and helpful. Please come back again whenever you return to Kuala Lumpur. All of us here look forward to welcoming you back. Take care and be... More

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Hotel Summarization (Beta)

What travelers say

  • Shopping mall(17)
  • Very good(15)
  • Heavenly beds(12)
  • Breakfast buffet(12)
  • Club lounge(9)
  • Twin tower(9)
  • Room service(7)
  • Great location(5)
  • Petronas Towers(4)
  • Pool area(4)

Additional Information about The Westin Kuala Lumpur

Address: 199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Kuala Lumpur 5*
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Also Known As:
The Westin Kuala Lumpur Hotel Kuala Lumpur
Westin Kuala Lumpur
Kuala Lumpur Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Kuala Lumpur #15 Business Hotel in Kuala Lumpur #20 Romantic Hotel in Kuala Lumpur #20 Luxury Hotel in Kuala Lumpur
Hotel Class
Number of rooms
443

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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