Sheraton Imperial Kuala Lumpur Hotel (Malaysia) - Hotel Reviews

henare1

Brisbane, Australia

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

“Not Sheraton Standards”

Reviewed May 19, 2013 NEW

Stayed one night,slow checkin,Got to room no WiFI,rang reception told I was in wrong room.Which I wasn't they booked me in.The club and the staff on the 39th floor were excellent pity the reception was not as good.Went down at 10 am to tell reception i would be checking out at midday by the time I returned to my room... More

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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about our Sheraton Club lounge service. Also, thanks for sharing your feedback on the service level where we could have further improved to ensure we meet the basic needs of our guests. For the... More

rabidcow

Petaling Jaya, Malaysia

Top Contributor

50 reviews

43 hotel reviews

Reviews in 40 cities

35 helpful votes

“Keeping the fond memories alive!”

Reviewed May 19, 2013 NEW

Firstly, we love this hotel as it holds plenty of fond memories for the both of us. We returned in December 2012 for a short stay while attending a wedding at a hotel nearby. The service was great as it took less than 10 minutes from parking to being whisked into our room. The decor of the hotel is well... More

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See 4 more reviews by rabidcow for Kuala Lumpur

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about speed of check-in, size of the room and hotel decor. Also, glad you choose our venue to propose to your wife and its good to hear we made your special night a memorable... More

Ann H

Sydney, Australia

Senior Contributor

25 reviews

3 hotel reviews

Reviews in 28 cities

18 helpful votes

“Time Gone By Elegance...”

Reviewed May 18, 2013 NEW

Our recent sojourn at this most welcoming of destinations,following a trip that took us to many wonderous Malaysian destinations ,proved to be the jewel in the crown.Like a palatial caravanserai, we were welcomed and treated like we were the only guests staying there.. The room we were allocated on the 36th floor was both quiet and comfortable in the extreme..... More

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See 2 more reviews by Ann H for Kuala Lumpur

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about associates friendliness and room comfort. We are so happy to hear that you have enjoyed the stay with us! We look forward to welcoming you back to the Sheraton Imperial again if you're... More

Llwyngwril

Llwyngwril, United Kingdom

Contributor

13 reviews

7 hotel reviews

Reviews in 7 cities

10 helpful votes

“Return after 8years”

Reviewed May 13, 2013

Went back after 8 years, had a great room 37th floor overlooking Petronas Towers.The staff so good in helping me due to my husband being disabled Love this hotel it is so convenient. The staff are so helpful. We enjoyed very good food whilst there in the main restaurant. Buffets of an evening were to die forwish I could have... More

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See 2 more reviews by Llwyngwril for Kuala Lumpur

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about our associates and food. Glad you enjoyed your stay with your husband! We look forward to welcoming you back to the Sheraton Imperial again if you're in KL. Best Regards, Chuck Abbott More

MyBrokenJeep

Corona, California

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 4 cities

3 helpful votes

“Great stay and a great staff!”

Reviewed May 12, 2013

A very nice hotel in a central area of downtown. The staff was very helpful and extremely friendly. The room was very comfortable and very well apportioned. I highly recommend, if you get the chance, that you enjoy a great meal at Villa Danielli Italian Restaurant. The food was fabulous!

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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about location of the hotel, associates friendliness, room comfort level and Villa Danieli. We look forward to welcoming you back to the Sheraton Imperial again if you're in KL. Best Regards, Chuck Abbott More

ceejaycee

Port Macquarie, Australia

Reviewer

4 reviews

3 hotel reviews

Reviews in 4 cities

1 helpful vote

“Superb, this is a beautiful hotel with excellent service”

Reviewed May 8, 2013

Stayed three nights with our kids in two interconnected deluxe rooms on the 31st floor. The hotel impressed from the outset with a beautiful lobby and efficient service at checkin. The beds were divinely comfortable and the rooms were clean, spacious and well laid out. It was very convenient to have rooms that interconnected so that we could keep an... More

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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about overall stay experience. We look forward to welcoming you back to the Sheraton Imperial again if you're in KL. Best Regards, Chuck Abbott More

Kestral120

Toronto, Ontario

Senior Contributor

28 reviews

21 hotel reviews

Reviews in 24 cities

19 helpful votes

“Heart of town”

Reviewed May 8, 2013 via mobile

The hotel,is located in the heart of KL. So expect heavy traffic throughout the day when you want to get to and from there. However once inside, it is very comfortable inside. The staff are pleasant and helpful. Rooms are comfortable. The Club lounge does have some good treats.

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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about overall stay experience. We also recommend our guests taking the trains thats within the hotel surrounding as the traffic in KL can be chaotic, especially during the rains. We look forward to welcoming... More

Belinda_Joy

Sydney

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 8 cities

3 helpful votes

“Good location for getting to major shopping spots and sights.”

Reviewed May 7, 2013

Stayed here for a work conference for a few days. The room was very nice and large. The breakfast buffet catered for almost every taste. Monorail is right outside the front door which takes you to major shopping sites like Bukit Bintang, Times Square and Jalan Petaling (night markets) - all for about 1 AUD per person per single trip.... More

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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about location, spa experience and room size. We are working with the city council and keep sending them a note to ensure the club noise is managed from legal perspective. We look forward to... More

Susangermany

New York City, New York

Senior Contributor

39 reviews

23 hotel reviews

Reviews in 22 cities

13 helpful votes

“one more time at the sheraton imperial...”

Reviewed May 7, 2013

The staff is outstanding nice. We stayed 5 nights at the Club Level. The suite is big, the internet fast. The Hotel would need a little upgrade. The carpets, furniture are quite old. The Club Lounge is too small for so many guests with too much noise from some guests. They should put a sign "please, think about your guest... More

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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about overall stay experience. We also wanted to highlight that in Sheraton we dont serve foods thats 24 hours/ days old. At the hotel we focus on food hygience to ensure guests dont fall... More

Maggiebui

Galway, Ireland

Senior Contributor

27 reviews

4 hotel reviews

Reviews in 10 cities

4 helpful votes

“Fantastic service, fantastic stay!”

Reviewed May 6, 2013

This hotel is so lovely it really deserves to have its own grounds to do it justice instead of being situated in a busy city. The foyer is beautiful with a huge wrap around fish tank full of pretty fish! No smell either! We paid a little extra to upgrade to executive/club when offered to us at check-in, and it... More

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See 4 more reviews by Maggiebui for Kuala Lumpur

Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur. We appreciate your positive comment about overall stay experience. We look forward to welcoming you back to the Sheraton Imperial again if you're in KL. Best Regards, Chuck Abbott More

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Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel

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