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All 263 Kuala Lumpur hotels

Sheraton Imperial Kuala Lumpur Hotel

5.0 of 5 Hotel   |   Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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87%
Ranked #11 of 263 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed yesterday
Kanerva Tampere, Finland
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1,786 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (387)
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Tampere, Finland
Top Contributor
124 reviews 124 reviews
90 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for three nights at Sheraton. It was interesting to come back after nine years. The club room is spacious and nice (although the little yellow duck missing from the bathroom ;)) and we were very happy with that. Walk in closet, floor to ceiling window, ironing facilities, safe, free WiFi, minibar, loads of complimentary bottles of water. But I... More

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Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The lobby, restaurants, and rooms at this hotel are very nice. The service is great, too. If you are staying in KL for shopping, I highly recommend it (especially if you're looking for an SPG hotel). If you're in KL for a quick stop (and you're looking for the best SPG property and an awesome club room), Le Meridien is... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights on a city getaway. We were impressed with the comfort of the room and staff service. The hotel is accessible by public transport; the Monorail station is almost at the front door! (although when we were arriving, some of the stations were out of service, making the trip more difficult). The breakfast was as expected for... More

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Kuching, Malaysia
Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked a club room for a night stay as they have a promotion and to try another Starwood property within vicinity of KL, spreading the wealth while clocking my stay credit for elite status. Upon arrival Mr Tasa the hotel ambassador greeted me, he is very pleasant & helpful..showing me what facilities can be enjoyed as a club guest. In... More

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Melbourne
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is a bit far from the main shopping district. The room is well maintained. Staff was courteous and helpful. The buffet dinner was very good, huge variety. I loved their fruit selection. There was the common tropical fruits like mangoes, pineapple etc as well as other great tropic fruits like star fruit, longan, rambutan, dragon fruit...

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a business trip to KL a few months ago. The service and food at the hotel were excellent (I still dream of the breakfast buffet). Rooms are a bit disappointing - faded/worn out carpets, a safe with a hanging hinge - some minor things which tend to pull the quality down a bit. Is it worth staying... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

good pick for business travellers! location is good. was happy with the food options considering my stay here was for an entire week. would like something to be done with the Wifi which drops out everytime the user moves around the hotel. staff was courteous and alert. happy with the service

Was this review helpful? Yes 1
stephan_sieberg, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

Dear chinmayshekhar, Great to receive such a positive feedback in regards to your one week stay with us. We have taken note of your concern in regards to the wifi connectivity in case guest are moving around in the premises and discussed it already with our IT department. Thank you very much for this feedback as we all now nowadays... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two night, the lobby are was very clean and good decoration for hotel industry. Staff were friendly and helpful, food quality was excellent and very nice presented.pool are always was clean and towels are always available. My room was completely provided all things. The only thing that I want to niggle is service because... More

Was this review helpful? Yes 1
stephan_sieberg, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

Dear bahman e, Your review was shared with the team already and we all would like to thank you for your valuable time to send us your feedback. We apologize that it always took so long to service your room with your special requests and we have addressed this internally already to improve and avoid such shortcomings in our service... More

Dallas, Texas, United States
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had the opportunity to spend 5 days in the Sheraton Imperial Kuala Lumpur while on business at the connference center adjacent to the hotel itself. Convenient, to say the least if you don't count the elevator banks that physically separate the properties. The rooms were large and comfortable, the service as accommodating as possible. The restaurants were acceptable but... More

Was this review helpful? Yes 1
stephan_sieberg, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

Dear Steve H, The entire team of Sheraton Imperial is glad to hear that you had a successful and stressfree meeting and enjoyed your 5 days at Sheraton Imperial. Thank you very much for highly recommending our property and we do hope that business will bring you back to KL soon and you will stay with us again. Greetings from... More

Kolkata (Calcutta), India
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Sheraton imperial in kuala lampur is a good hotel to stay in our room was very good it had a pool view and we could see the pine tower bur not the twin rower id somebody is eager in coming to kualampur he should stay in this hotel the room service is fast the pool is quite a bit relaxin... More

Was this review helpful? Yes 1
stephan_sieberg, General Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

Dear AryamPugalia, Even if your stay was in 2013 we do very much appreciate that you still took the time to post this review and send in your feedback and experience report. Thank you for all the compliments and it is with great pleasure to read that you loved your stay. Greetings from KL and we would like to be... More

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Hotel Summarization (Beta)

What travelers say

  • Club lounge(42)
  • Monorail station(32)
  • Very nice(21)
  • Twin tower(19)
  • Petronas Towers(19)
  • Room service(14)
  • Breakfast buffet(13)
  • Pool area(8)
  • Friendly and helpful(7)
  • Free internet(5)

Additional Information about Sheraton Imperial Kuala Lumpur Hotel

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Imperial Kuala Lumpur Hotel 5*
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Also Known As:
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Kuala Lumpur #8 Romantic Hotel in Kuala Lumpur #9 Business Hotel in Kuala Lumpur #10 Luxury Hotel in Kuala Lumpur #12 Family Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Sheraton Imperial Kuala Lumpur Hotel welcomes you with warm Malaysian hospitality. We are conveniently located within the business and commercial district, making it easy for you to get to your workplace and city attractions. The hotel is minutes away from world-famous landmarks such as the KLCC, Petronas Twin Towers and KL Tower. ... more   less 
Number of rooms
385

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