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Melia Kuala Lumpur

Hotel website
Jalan Imbi, 16 | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
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Melia Kuala Lumpur
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Melia Kuala Lumpur
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1,441 Reviews from our TripAdvisor Community

Traveler rating
    353
    618
    304
    109
    57
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322
545
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1441)
  • Mar-May only
    (399)
  • Jun-Aug only
    (363)
  • Sep-Nov only
    (348)
  • Dec-Feb only
    (331)
All months
1 review
3 of 5 stars Reviewed yesterday NEW

Nice room with view of Petronas Twin Towers. Unfortunately the bathroom let it down with large chipped areas on bath. The pool area very plain but the bar makes great frozen margueritas. Staff very friendly. Breakfast average. Tour counter helpful but not possible to pay for tour with credit card. Taxi out front 50% less than if hotel arranges. Monorail... More 

Was this review helpful? Yes
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Yola, Warm greetings from Kuala Lumpur, We are glad to hear that you enjoyed our drinks at the pool side and that the location was helpful for having a nice time visiting our city. Good to know that you managed to get great deals in your shopping ! Thank you for the nice comment about on staff, it is... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel near to Berjaya Time Square, Pavallion shopping centre, walking distance to the train station. Hotel staff was courteous and helpful from the front office to the room maid. Room was clean and spacious, breakfast was wonderful with many varities to choose from. Recommended for family due they have connecting rooms.

Was this review helpful? Yes
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Mohammed, Warm Greetings from Kuala Lumpur, We would like to thank you for taking time in writing your feedback about your recent stay. We are very glad to hear that Melia Kuala Lumpurb has succesfully satistied your expectations on service, room, food etc. Particular thanks for your good comments and thoughts about our Staff, it is always a good... More 

Perth, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Have stayed here many times but lately it's loosing its appeal reception was poor rooms old and outdated pool small and overall needs a lift in appearance. On the positive location is ideal and room staff were very pleasant .I doubt I will stay there again

Was this review helpful? Yes
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear guest, Warm Greetings from Kuala Lumpur, First of all we would like to thank you for taking you time in giving us some feedback, we really appreciate you comment regarding our Staff. On the other hand we would like to apologise for the inconveniences you found throughout the stay and are happy to inform you that we are recently... More 

Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nine months after our last stay we returned. The hotel met or exceeded our expectations again. The staff on the level were superb. Our room was very comfortable and well presented. we appreciated being able to complete our online check in from the Level LoungeWe would recommend this hotel to anyone.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 2
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Jilian, Warm Greetings from Melia Kuala Lumpur. First of all thank you for your recent stay with us and for sending your feedback, we are glad to hear that you have enjoyed your stay with us and highly appreciate your good reccomendation and comment regards of our Level Staff, room and location. Looking forward to having you here with... More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful, staff were kind and helpful. Shopping mall across the road with everything you need and IT (Lewatt) Mall behind you for anything electronic. We purchase our iPhone 6 for NZ$650 after trading in our iPhone 5S.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear guest, Thank you for your grateful thoughts about our establishment. We are glad to know that you managed to arrange a good deal for your Iphone trade in with your old phone. I will forward your opinion to our Staff, they will be thankful and feel fully motivated! Yours truthfully, Agilan Guest Experience Manager More 

Kuala Lumpur, Malaysia
Level Contributor
787 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 372 helpful votes
3 of 5 stars Reviewed 1 week ago

Location wise this hotel is great. It is just opposite Berjaya Times Square on Jalan Imbi, with Low Yat Plaza behind it and Sungei Wang Plaza and Lot 10 within walking distance. Rooms are small, dark and dingy and there is not much of a view. Furniture tire looking and lack comfort. Basically this hotel needs a major upgrade to... More 

Was this review helpful? Yes
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear guest, Warm greetings from Kuala Lumpur, First of all we would like to thank you for taking some time in giving us your feedback about your recent stay. We are glad to hear that you felt comfortable with the location and that you found everything at your reach. On the other hand, we would like to apologise for the... More 

Level Contributor
9 reviews
3 of 5 stars Reviewed 1 week ago

My first stay in this hotel is about in 2006, and i have a good impression of this hotel, because of its facilities, its location (one of the best i think), you can go to KL sentral by walking to IMBI monorail station, or to Bukit Bintang. But when my second time visit in 17 - 19th june 2015, this... More 

Was this review helpful? Yes
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Johan, Thank you for sharing your opinion with us on Trip Advisor, we are happy to announce that our hotel is recently going through a renovation so we are sure that on your next visit you will enjoy a brand new Melia experience! On the other hand, we would like to apologise for the inconveniences that might have ocurred... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good experience staying at melia. Very near to shopping mall. Basically it is situated at the centre of bukit bintang for me. Just 3min walk to berjaya times square and 5-7min to sungai wang. Plaza Low Yat is just behind the hotel.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear guest, Warm greetings from Kuala Lumpur, Thank for you positive comments!, we are very glad to hear that you had a pleasant stay here in Kuala Lumpur with us and that you found the location useful for your shopping. We hope to see you again and enjoy a brand new Melia experience! Yours truthfully, Agilan Guest Experience Manager. More 

Perth Hills, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Tired rooms,dangerous bath/shower for older guests. Entrance nice and excellent location but in need of room/ furniture upgrade. My group found the restaurant food bland. Guest service manager helpful but as the hotel had a large sporting group staying there, was little he could do

Was this review helpful? Yes
Tatura
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed our 3 night stay. When we arrived early they checked us in at 12pm without issue, then when we wanted to upgrade our room, again no issue. Although there were renovations going on within the hotel we were not inconvenienced nor disturbed by them. The staff were friendly and accommodating, on our last day we were offered a... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(10)
  • Times Square(7)
  • Room service(5)
  • Great location(5)
  • Square shopping(4)
Questions? Get answers from hotel staff and past guests. Ask a question

536 photos of this hotel

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Dining (38)
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Pool/beach area (9)
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Other (188)

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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View from room (1)
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Room/suite (1)
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Pool/beach area (1)
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Other (4)
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