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Melia Kuala Lumpur

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Jalan Imbi, 16 | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
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1 room 1 adult
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Melia Kuala Lumpur
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1,596 Reviews from our TripAdvisor Community

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Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Very good location. Close to all major shopping centers and within walking distance to KL towers. Rooms were renovated and are very large. All facilities were immaculate. I would recommend this hotel to my friends and definitely book it again when visiting KL.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Tony S
Perth, Australia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed 4 nights with my brother early February. Upon arrival we were warmly greeted by staff. We were checked in and taken to our room very efficiently. We were put on 'the Level' in a great sized room. Hotel staff were so friendly and were always willing to assist us in what ever way possible. Hotel is in a great... More 

Helpful?
Thank triggywiggy
Gloucester, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights as a stopover from Australia, on arrival in reception all looked great but on closer inspection the rooms, especially the bathrooms are a little tired and require an update.

Helpful?
Thank Fi A
Shanghai
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

First off the hotel is very nice, but due to the allowance of smoking that flows from the bar and lounge area all over the lobby I was very disgusted. How can a modern 4 star hotel allow such nonsense. Secondhand smoke causes so much lung cancer to others let alone the terrible smell, I was very surprised this was... More 

Helpful?
2 Thank ArtisticIdea
Perth, Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at the Melia but would probably try a different hotel next time. We got a good deal on line with a room in The Level. It was definitely well priced. The room was ok but the breakfast buffet was not so good. Some of the food was cold (i.e. not cooked through). Staff on The Level... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank AALRF
australia
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Melia KL for 3 nights. I think what people need to first understand is the price they pay. We booked "The Level" room and I definitely recommend it. We enjoyed the lounge. It is much nicer to go to the outdoor area up there. You may not realise it is there unless you're either told or happen... More 

Helpful?
1 Thank luvofholidays
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting from Melia Kuala Lumpur! First of all we would like to send our regards and thanks for having taken your valuable time to send your comments in TripAdvisor. We also apologize on behalf of all the Melia Kuala Lumpur Team for not being able to provide the cocktail on scheduled time which you expected and for... More 

Torremolinos, Spain
Level Contributor
219 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 605 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is like a small family run outlet relative to the worlds giants in the city of KL. It appeared very empty---my suite was very pleasant however the bathroom is old ! Noise is a major issue from the street . Carpets in the corridor looked so dirty. Exec Lounge team were excellent however how could any real General... More 

Helpful?
5 Thank IRELANDSMAN
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting from Melia Kuala Lumpur! Thank you very much for taking the time to provide us with your feedback following your recent stay with us. Such information indeed enables us to monitor the application of our service standards while simultaneously allowing us to rectify any shortfalls. We are most concerned to note of your comments on the... More 

Singapore, Singapore
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was pleased in the first day arrived hotel. The doorman was friendly and rooms were new. Unfortunately, my pleasure was not remained long. In the second day, I waited room makeup for 1 hour. No hairdryer in the room. When I checked out, the casher can provide receipt with items and description because I booked through Expedia. I booked... More 

Helpful?
1 Thank 志成 陳
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting from Melia Kuala Lumpur! Thank you very much for taking the time to provide us with your feedback following your recent stay with us. We are most concerned to note of your comments on regards about the receipt and House Keeping room attendant for attending in 1 hour, please accept our humble apologies for the unpleasant... More 

Kimberley, South Africa
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were back at the Melia for a second time and I must say that I love the location. There are some things that needs attention like the carpets in the hallways, but the comfortable rooms, great breakfast and friendly staff definitely make up for it. I will not stay anywhere else in KL.

Helpful?
1 Thank LBotes
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Wow....it was a strong statement that you wrote " I will not stay anywhere else in KL" Firstly thank you for choosing us and for the simple powerful comments. Well, after we complete our renovation soon ,you will definitely experience a wonderful stay on your next visit besides our great location. Wishing you a great year and it... More 

Morley, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Located centrally to shops & restaurants. Walking distance to the KLCC towers. Good service but rooms a little outdated. Gym and pool facilities are not big but decent. I believe they are renovating in stages but there is no noise complaints. Good breakfast and friendly staff.

Helpful?
1 Thank EmiraSam
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting! Thank you for your recent stay and good feedback regards of our location, service, breakfast, friendly staff facilities. Also we are glad that our renovation works did not disturb your comfort stay or too noisy. Has we complete the renovation soon, surely all our guest will experience the new look of our rooms, corridor, function rooms,poolside,... More 

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