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Melia Kuala Lumpur

4.0 of 5 Jalan Imbi, 16 | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
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Melia Kuala Lumpur
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Melia Kuala Lumpur
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1,273 reviews from our community

Traveler rating
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    262
    99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed in this hotel for 3 nights. I booked the 3 nights minimum stay promo with 30% disc of published rate, so we paid around USD66 per night. On top of that, we were given a meal voucher of RM60 per room per night per couple to be spent at the hotel restaurant The Kitchen. This... More 

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London, United Kingdom
Top Contributor
130 reviews 130 reviews
93 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I checked in at 6pm on arrival and was given an 'upgrade' to level nine... as soon as the elevator doors opened I was hit by the stench of smoke, entering the roof i was blown away by the smell and burn marks on the carpet so went downstairs and asked to be moved, thankfully this wasn't a problem and... More 

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Cumbria
Top Contributor
205 reviews 205 reviews
109 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Melia for 2 nights in January. We arrived earlier than the 2 pm check-in time, and were very kindly allocated a room early which made all the differnence after a long journey. We booked the Level which was well worth the extra cost, with friendly staff, a relaxing lounge and outdoor terrace and drinks and canapes... More 

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Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Greetings from Melia Kuala Lumpur! Thank you very much for choosing our property as your preferred address here in Kuala Lumpur. We are delighted to serve you again, and very happy to know that you have had a lovely stay at The Level room category. Thank you for your compliment on the service quality of The Level Lounge.... More 

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I went on a shopping trip and this hotel was the perfect location to Times Square and other big malls. The hotel itself was fine, it was comfortable with a large bed. Some of the hotel was a bit old looking though, such as the pool.

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Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting from Melia Kuala Lumpur. Thank you for your recent stay with us and your great recommendation on our location, comfortable room size and the hotel. Well soon there will be renovation taking place and there will be a new great look of our rooms and hotel area. May we look forward to welcoming you back to... More 

Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel need maintenance....at first i get there...i got a room with a broke air conditioner after 1 hour the AC is not cool... After complaint we switch room with a bad view...:( In this hotel u can't find a hotel slipper...that ussually a hotel provide it.... The room is smell old...everything in that hotel is old.... The good in... More 

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Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting from Melia Kuala Lumpur and thank you for choosing us for your recent stay with us. Also thank you on the positive comment on the food breakfast and location. We are apologies for the comments concerning the unpleasant experience encountered by you during your stay here with us regards about the room and hotel condition. Well,... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

This is second time we have stayed at this hotel however it was the first time we stayed on the 15th floor known as the Level (floors 13 to 17 )and well worth that extra cost.after a longer than estimated journey due to delays however the staff could not do enough for us they went out their way to make... More 

Was this review helpful? Yes 1
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greetings from Melia Kuala Lumpur! Thank you very much for choosing our property as your preferred address here in Kuala Lumpur. We are delighted to serve you again, and very happy to know that you have had a lovely stay at The Level room category. Thank you for your compliment on the service quality of The Level... More 

Melbourne
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and three children (14, 12 & 7) stayed here in April 2014 for several nights on the Level, the Level includes afternoon drinks and appetisers. I absolutely love this hotel! The staff are incredibly friendly and helpful, the location is fantastic for those who love shopping. It is around the corner from Sungei Wang & BB Plaza which... More 

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Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Thank you very much for taking the time to share your stay experience with us. We are delighted to note that you have enjoyed your stay at the Level category . We will definitely share your feedback with our colleagues. Thank you once again for sharing your feedback with us. We look forward to the pleasure of welcoming... More 

Singapore
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The good service standard has not changed since my last visit in Dec 13. Breakfast is a bit ex; best to book it online if there is a promotion. It is more expensive to pay at the check in counter or at the restaurant. It is cheaper at the check in counter. Wifi is now available in all rooms; it... More 

Was this review helpful? Yes 1
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting from Melia Kuala Lumpur. I would like to thank you for your simple great comments which means so much for us, it’s gives us confident to produce better and excellence service. We would love to have the pleasure of seeing you as a regular guest and looking forward to your next visit with wish you the... More 

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As with previous reviews, yes this hotel is a bit dated but is getting a refurbishment this year. However we had a level view room which are rooms from level 13 to 17. Our room overlook Times Square and was large with a great bed and all amenities that are needed. The noise did not bother us and the block... More 

Was this review helpful? Yes 1
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Warm Greeting From Melia Kuala Lumpur. Thank you very much for choosing, staying and for trusting us at Melia Kuala Lumpur. We are delighted to know that you have enjoyed your stay with us and truly appreciate your kind compliments on our view, room beds, room amenities, our staff specially the Level staff and our location which is... More 

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room is big but very outdated, need a renovation, bath rooms was dirty The breakfast was good with many choices, but the service was terrible, especially in egg station. The location of the hotel was very good near shopping malls and souvenir shops.

Was this review helpful? Yes 1
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your feedback following your recent stay with us. Such information indeed enables us to monitor the application of our service standards while simultaneously allowing us to rectify any shortfalls. We are most concerned to note of your comments on the manner displayed by our colleagues at... More 

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Hotel Summarization (Beta)

What travelers say

  • Times Square(18)
  • Very good(13)
  • Great location(7)
  • Room service(5)
  • Square shopping(4)
  • Staff were friendly(3)

Additional Information about Melia Kuala Lumpur

Address: Jalan Imbi, 16 | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Kuala Lumpur 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Kuala Lumpur Melia
Hotel Style:
#39 Luxury Hotel in Kuala Lumpur

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