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All 256 Kuala Lumpur hotels

InterContinental Kuala Lumpur

5.0 of 5 Hotel   |   165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
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InterContinental Kuala Lumpur

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83%
Ranked #19 of 256 hotels in Kuala Lumpur
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
FlorenceOfArabia8 Dubai, United Arab Emirates
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1,185 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were very impressed by the level of service in this hotel. For example: 1. We booked two interconnecting rooms, with an extra bed one of the rooms. In a lot of hotels that we've stayed in, this usually causes a huge amount of confusion and something always goes wrong! However, in the InterContinental, KL everything was ready for us,... More

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Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

During my life time experience, I would say InterContinental -Kuala Lumpur has exceeded my expectations, and I never been easy on hotels, that why it’s my first GOOD REVIEW at all!! From the day one I stepped inside the hotel, tell the time I checked out I had a wonderful experience that reflects the high standards at InterContinental hotel on... More

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Mabank, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed at this hotel many times. I tried another hotel once and quickly checked out and called Gigi in the club lounge and she sent a car for me. GREAT SERVICE! They always treat well, that's why I keep coming back. I can stay anywhere I choose and the first class service keeps me coming back. Gigi and... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear John H, Thank you for staying with us and your loyalty. It was truly a great pleasure to read how well the team took care of you. Hope to see you soon! Best wishes, Sunshine Wong General Manager More

Macau, China
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed one night on April 19 with total of 16 people, we provided a rooming list for checking in but the room assigment was not following the list. When we used the Wi-Fi service and found out that the registered name is all mixed up within the group. For my room at Rm620 that was no face towel, hand... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear christineliu, Thank you for choosing to stay with us on your recent trip. We would like to sincerely apologise for not meeting your expectations. We would very much like to speak with you to better understand what went wrong and how we can avoid such errors in the future. If you could contact us via feedback@intercontinental-kl.com.my that would be... More

Kuala Lumpur, Malaysia
Top Contributor
98 reviews 98 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is very close to everything, its within 5 min walking distance to KLCC. I think one of the downside perhaps is that it has no view of the towers, but the room is very spacious and quite nice. The toilet is amazing and the bed is very comfortable. I would highly recommend to anyone in the city who... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Hi Faeez1204, Thank you for staying with us. We're happy to read your stay was up to expectations. Hope to see you soon! Best wishes, Sunshine Wong General Manager More

Jakarta, Indonesia
Contributor
19 reviews 19 reviews
12 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel on April 18-21 for a leisure purpose with my family. The hotel is within walking distance from the famous KLCC, the landmark tower building of Malaysia. Along the way, there are some restaurants that serve local foods, including Pelita, known for its Nasi Kandar, a popular local dish in Malaysia. The hotel room itself is... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear BWS66, Thank you for choosing InterContinental Kuala Lumpur on your recent trip to Kuala Lumpur. We appreciate your detailed review as it would benefit future potential guests. We would also like to apologise for not being able to provide you a connecting room and for taking longer than usual to answer your call. We agree that its something we... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Two years ago, We stayed at this hotel. Whilst on The Mono rail, I was picked pocketed. At the time, the hotel assisted me greatly. Also at the time, The Hotel, was going under extensive renovations. When we arrived this time, we were immediately recognized by both" Azli" , Head Concierge and Beautiful Bell Boy" Iqbar" It was a memorable... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Joseph S, Thank you for staying with us and sharing your experience with the world. We regret to read that you were pick pocketed while on the monorail. Thankfully our associates were able to make a difference and give you a memorable stay. A lot more has been done to further improve the hotel, hope to welcome you the... More

Shenzhen, China
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just stopped 1 night with my wife, before flying back to our country. Arrived 2 am in the morning and left 12 h the next day, so not a lot to say about the services. The bed, awesome, really what i needed after backpacking and taking buses from Malaysia. Bathroom, very good. Mini bar, is correct, could have more selection.... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Joseph S, Thank you for choosing us. Glad to read you had a comfortable stay. We definitely look forward to welcoming you the next time you are in KL. Best wishes, Sunshine Wong General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Accommodation: The room is huge and extremely comfortable. The concierge service was excellent and worthy for 5 star grade. Serena restaurant: Restaurant staff was hospitable and friendly. In particular, Jason was especially service oriented and displayed an excellent set of professionalism ethics. Highly recommended for stay if anyone is at kl.

Was this review helpful? Yes
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear kai j, Thank you for staying with us. We're glad to read you had a comfortable stay with us and a particular delight to read how Jason made a difference. Till the next time, safe travels... Best wishes, Sunshine Wong General Manager More

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Additional Information about InterContinental Kuala Lumpur

Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Intercontinental Kuala Lumpur Hotel
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Kuala Lumpur Nikko
Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Kuala Lumpur
#16 Business Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
#19 Spa Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Official Description (provided by the hotel):
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. Please be informed that the hotel will be embarking on the next improvement project on our function space renovation. There will be two phases starting from April to June 2014, kindly observe the following details: Level 2 Meeting rooms and foyer : 31 March to 10 May 2014 Junior Ballroom and Bunga Raya : 9 May to 10 June 2014 We will do our best to minimize any disruption from the renovation works and trust that you will have a memorable stay with us. Thank you for your kind understanding and we apologize for any inconvenience caused at this time as the hotel is actively working to improve with the best. ... more   less 
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