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All 264 Kuala Lumpur hotels

InterContinental Kuala Lumpur

5.0 of 5 Hotel   |   165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
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83%
Ranked #18 of 264 hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
lisa s Sydney, Australia
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1,280 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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English first
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

we stayed here twice, at the beginning and end of our malaysia leg of our holiday. The hotel is situated near a light rail station. It has a ho/ho bus stop out the front and i think the free bus also stops there. Our room was lovely, the staff were fantastic. The breakfast was amazing, western chinese indian malay and... More

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Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From first arriving you get the feeling that the staff at this hotel are there just for you very good service from all areas they are just so help full with all your needs and enquirers. The rooms are very nice ,beds are great and the food is excellent and not over the top for price. Walking distance to KLCC... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Intercontinental hotel is located in the heart of the city. It is within walking distance to KL's landmark - the twin towers. The staffs were very nice and helpful. The hotel lobby was exquisite. But what I love the most from this hotel is the bed. The bed was medium firm with large pillows. I didn't feel like going anywhere... More

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I have just returned home after a 2 night stay. I have stayed at many 5 star hotels in KL, and I believe this hotel is wonderful on many fronts. First is the smile and the welcome greeting at the front door. This is then duplicated by all the staff throughout the hotel. It really makes you feel welcome. The... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Milan1111, Greetings from InterContinental Kuala Lumpur! Thank you for choosing to stay with us during your recent visit to Kuala Lumpur and we are very glad to hear that you had a welcoming and wonderful experience with our services and facilities. We also appreciate you taking the time to write us this positive review and for the recommendation. Do... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

we usually head to KL every month or so (for work or play) and were rather used to the traders hotel until i gave this one a shot. they took over nikko hotel some time back and the japanese touches show (black marble,lighting, decor etc). hotel is not as full as the other haunts in the KLCC and better for... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear rahmed79, It was a pleasure to have you stay with us and it is indeed our goal to ensure all our guests feel welcomed and have an excellent stay through the services and facilities offered. Your recognition and encouraging comments have livened up our spirits and inspire all of us. We will share your comments with the team and... More

Calgary, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed at Intercontinental for 3 days on business trip in Kuala Lumpur. The staff at the reception and concierge are really friendly and helpful. Room was very very big with a big king size bed, spacious work stations, and I love the bathroom the most! Location is really strategic at Jalan Ampang and walking distance to the LRT ampang park... More

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IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear S S, We truly appreciate your feedback and extremely kind comments regarding our team, the services, the comfort and the location. We use feedback such as yours and others to evaluate the achievement of our service promise. Looking forward to welcoming you back! Warm regards, Hafidh Al-Busaidy General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I come to KL every month or so. I like staying at different Hotels to see what works well amd what does not. For me, this is research for my own hotel in Phuket. I can happily say that The Intercontinental KL does a lot VERY well indeed. For me the highlights are: 1. Brian the night manager. He is... More

Was this review helpful? Yes 1
Chattanooga, Tennessee
Top Contributor
103 reviews 103 reviews
69 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice, but short, two night stay at this hotel. Wish we could have stayed longer. The hotel is well-located, and easy to get to from the airport via KL Sentral station. Many people probably stay here for business, but we were here for leisure, and the hotel is actually in a relatively good location to see the... More

Was this review helpful? Yes 1
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear PoorestTourists, Thank you for staying with us and sharing your experience on TripAdvisor. I am thrilled to read that you had memorable stay with us. Your feedback and kind words keeps us dedicated towards seeking perfection. I will pass along your thoughtful review to the entire team. I look forward to have the pleasure of welcoming you back in... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I travel for business regularly to KL, and I always try to stay at the Intercontinental on Jalan Ampang.The hotel is a smart business level hotel in a good, relatively central location. Most impressive is the fact that i'm treated like I'm a member of the family there - from check-in at the front desk, to the porters, concierge, bar... More

Was this review helpful? Yes
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Mike H, Thank you for staying with us and leaving your comments. It's great to read how comfortable you feel while staying with us. We were also glad to know that our team were able to satisfy your needs, and always ensure a wonderful stay for our valued guests such as yourself. Once again, thank you for your kind... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Functional for business travellers; and in the right location for families/tourists wanting to be near KL’s landmarks. Overall quality of service ranges from 3* to 4*, with the exception of the Club Lounge, where the service is 5* The rooms give you a near 5* experience; restaurants offer a mid to upper-market experience. No “MasterChefs” at this Intercon, sadly! The... More

Was this review helpful? Yes
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Makamsi, Thank you very much for sharing your recent experience at the InterContinental Kuala Lumpur I greatly appreciated reading this glowing review of our hotel. It is always a great source of motivation for all our team members and I will without doubt share your outstanding comments with all the departments especially Julia and her team at the club... More

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Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
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Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Kuala Lumpur #11 Business Hotel in Kuala Lumpur #17 Luxury Hotel in Kuala Lumpur #18 Romantic Hotel in Kuala Lumpur #20 Family Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. Note: In our efforts to continually provide the highest standards of quality services and facilities to our guests, we are thrilled to announce our highly anticipated new project for the Club InterContinental Lounge on Level 26. The new Club InterContinental Lounge renovation will commence on July 1, 2014 with the expected completion date of December 30, 2014. During those dates, work noise might be audible between 9am - 6pm on weekdays and 10am - 6pm on weekends. In the interim, you may continue to enjoy your exclusive privilege at the temporary Club Lounge on Level 2. We will do our best to minimize any disruption from the renovation works and trust that you will have a memorable stay with us. We apologize for any inconvenience caused at this time and offer our sincere thanks for your patience and support as the hotel is actively working to provide the very best hotel experience. ... more   less 
Number of rooms
473

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