We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 270 Kuala Lumpur hotels

The Ritz-Carlton, Kuala Lumpur

5.0 of 5 Hotel   |   168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Hotel website
Hotel packages
Hotel amenities
Special Offer
Spa Treatment & More
Save Saved
You added The Ritz-Carlton, Kuala Lumpur to your Saves list
The Ritz-Carlton, Kuala Lumpur
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
84%
Ranked #12 of 270 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
WC8882013 New York
Write a Review

879 reviews from our community

Traveler rating
    512
    219
    99
    32
    17
See reviews for
166
310
63
177
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
New York
Top Contributor
71 reviews 71 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed there two weekends sandwiching langkawi trip. Aside from a terrible checkin service - the stay there was excellent. Room was comfortable - though no views in either location - had 2 diff rooms. The butlers were great. Highlight of trip was the ritz kids program - butler spent hour teaching my 11 year old how to make origami with... More

Was this review helpful? Yes
Amman, Jordan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

stopped by Kuala Lumpur for 3 nights at the Ritz Carlton, the hotel is absolutely beautiful, very friendly staff, very clean rooms. and the breakfast was just great. its very close to shopping attractions and restaurants. easy access to the Petronas towers.

Was this review helpful? Yes
London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Ritz-Carlton is in a fantastic location for the golden triangle with its shopping and nightlife. We had a fantastic 3 night break. Staff were accommodating to all our needs and very friendly. We were upgraded to an executive room on out arrival which although was on a "smoking floor" didn't smell of smoke at all. The hotel was extremely... More

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
55 reviews 55 reviews
54 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Ritz for 2 days and I enjoyed my stay, the great thing about this hotel its the Service, from the front door to the Spa/Gym, everyone is really helpful! The room was a bit small to be honest and I could hear the construction work outside early in the morning (from 7AM!) I thought the pool,... More

Was this review helpful? Yes
St. Ives, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Ritz Carlton offers great service and in a excellent location. The staff are very attentive and all staff around the hotel say hello and offer to assist you. The rooms are well appointed with good wifi access.

Was this review helpful? Yes
MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Shaun S, Thank you for taking the time to share your feedback with us following your recent stay. I do hope you will take the opportunity to stay with us again when your plans bring you back to Malaysia and would be delighted to assist with the details of your stay to ensure an additional memorable experience. Best regards.... More

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a short 3 day stay in KL. The hotel was lovely, the staff were very accommodating. The location was just perfect, we were part of the Starwood center (I think that's what it's called), with a up-scale food court so we could have a nice lunch/dinner (20% off as ritz guests). If you step outside & cross over... More

Was this review helpful? Yes
MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Salma111, Thank you for taking the time to share your feedback after your recent stay at the hotel. We are sincerely disappointed that we were not able to fully meet your expectations during your stay. Your comments about internet is duly noted and I will personally make sure to review it with the engineering team to ensure to receive... More

singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Went there for a weekend gate away with my husband and we had a great time as always. Room was pleasantly clean and neat and the room service also nice! Nothing beats the location of this hotel. It's just a couple of steps away from the major shopping center and restaurants - bukit bintang! Definitely a pleasant stay.

Was this review helpful? Yes
MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Ariantyibrahim, Thank you for taking the time to share your feedback with us following your recent stay. I will definitely share your words of encouragement with the team. I do hope you will take the opportunity to stay with us again and would be delighted to assist with the details of your next getaway to ensure an additional memorable... More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my wife agreed to call our visit to Kuala Lampor as Ritz-Carlto Experience. That Hotel is the best place i have ever stayed in. Staff , Room , Food and Service are all Perfect. i would recommend that Hotel for any one that would like to enjoy Kuala Lampor in a Perfect way.

Was this review helpful? Yes 1
MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Kareem E, Thank you for taking the time to share your feedback with us following your recent stay. I will definitely share your words of encouragement with the team. I do hope you will take the opportunity to stay with us again when your plans bring you back to Malaysia and would be delighted to assist with the details... More

Doha, Qatar
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my third time to visit Malaysia and I love this country but this time I loved it more because my experience with the Ritz Carlton, this hotel is amazing. From the time we have checked in up to the time we checked out everything is impressive. The staff that received us and then the hotel neatness or the... More

Was this review helpful? Yes
MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Tasaber, Thank you for taking the time to share your feedback with us following your recent stay. I will definitely share your words of encouragement with the team. I do hope you will take the opportunity to stay with us again when your plans bring you back to Malaysia and would be delighted to assist with the details of... More

Brisbane, Queensland, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped over in KL for less than 24 hours, and we had the pleasure of staying at the Ritz Carlton. Beautiful hotel, lovely room, and excellent service. Really close to lots of shopping and food. We ate at the food court in the Starhill shopping mall, and it wasn't that great so I would suggest going elsewhere for dinner.

Was this review helpful? Yes 1
MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Salad1982, Thank you for taking the time to share your feedback with us following your recent stay. I will definitely share your words of encouragement with the team. I do hope you will take the opportunity to stay with us again when your plans bring you back to Malaysia and would be delighted to assist with the details of... More

Owners: What's your side of the story?
If you own or manage The Ritz-Carlton, Kuala Lumpur, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ritz-Carlton, Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Kuala Lumpur

Address: 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Kuala Lumpur 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Odigeo, Splendia, Agoda, Hotels.com, Tingo, Travelocity, Priceline, HotelTravel.com, Otel and Venere so you can book your The Ritz-Carlton, Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
Ritz-Carlton Kuala Lumpur

731 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (478)
Viewed
Room/suite (171)
Viewed
Pool/beach area (25)
Viewed
Hotel & grounds (39)
Viewed
Dining (31)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (48)
Viewed
View from room (10)
Viewed
1:58
Videos (1)
Viewed
Other (151)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (246)
Viewed
Amenities (67)
Viewed
Executive Suite (51)
Viewed
Pool (11)
Viewed
Premium Suite (48)
Viewed
Restaurants and Bars (30)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Kuala Lumpur with
any amenities