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All 254 Kuala Lumpur hotels

The Ritz-Carlton, Kuala Lumpur

5.0 of 5 Hotel   |   168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
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Ranked #13 of 254 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
OJWW Frankfurt, Germany
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795 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Frankfurt, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My wife and i stayed at this hotel for three nites. The location is good though the hotel room is a bit wore out. However we definitely will come back again as the hotel service is excellent. Our butler Richard and Anky are very friendly and helpful which are out of our expectation.

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Jakarta, Indonesia
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel has a very excellent service, there is personal butler service, there is free pressing service and you get fresh fruit and chocolate every day - although I expect that staying in Kuala Lumpur, they will provide more tropical fruit rather. The only downside is the quality of breakfast - lack of options and somehow i feel that the... More

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MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear NayaOya, Thank you for taking the time to share your feedback with us following your recent stay. While I was happy to read how much you like the location and the facilities in the room, I was disappointed with the feedback regarding the breakfast. I will review the information with our Chef and his team regarding the variety and... More

Seoul, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

It was 2013 when I had a excellent stay at this hotel fo one night. Although It was a very short stay, this hotel was very impressive to me~~ First of all, I must say the wonderful staff people. The Ritz people are real pros who know what they are doing and get the things done for customers. They helped... More

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MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Luvtrip7654, Thank you for taking the time to share your feedback after your recent stay at The Ritz-Carlton, Kuala Lumpur. We are sincerely disappointed that we were not able to fully meet your expectations during your stay. Your comments about the room condition and the breakfast are duly noted and we will make sure to improve. On a more... More

Sunnyvale, California
Reviewer
4 reviews 4 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came here on business. When checking in, the room I requested was unavailable. So, I was upgraded to a really nice suite, with butler and all. Very spacious suite. Special ordered some in room dining, which was not on menu and was brought the same. Really good experience, will come again...

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MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear SeNalnCA, It was a pleasure having you stay with us and thank you for sharing such positive feedback with us. We very much look forward to the opportunity of welcoming you back soon again. With best wishes, Mahmoud Skaf General Manager More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

little oasis in the center of town. the set-up and staff were both outstanding. i looked out onto a tiny private garden from my room. very calming and lovely experience. an excellent way to end a day of shopping and snacking in the city.

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MSkaf, General Manager at The Ritz-Carlton, Kuala Lumpur, responded to this review

Dear Jenchan000, It was a pleasure having you stay with us recently and I was so happy to know how much you enjoyed your time at the Spa. I will be sure to share your kind words with all the team. I do hope your plans will bring you to this part of the world soon again; we would very... More

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

I had a nice stay in Ritz Carlton, It was a Fantastic 8 days and they give me a set of exclusive privileges with my suite ( complimentary pressing for 3 pieces per day, one english afternoon tea for two at the lobby lounge, limousine service within kuala lumpur city center) and day fruits and chocolats in the room. the... More

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Sterling, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I am a platinum member with the Rewards program, the staff welcomed me with a great smile and upgraded my room without making any requests. Once I have entered my room I was surprised to see a welcome letter from the Hotel Manager and pack of nice chocolate. After few minutes the door was knocked, where the room service staff... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights in March . We were greeted upon arrival as honoured special guests .Check in took place in our very comfortable room having been ushered up to our room by our smiling private butler.-Edwin He knew my husband was on a business trip and immediately took his suits and shirts to be pressed... More

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London, United Kingdom
Top Contributor
88 reviews 88 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed at the amazing Ritz in Bangalore I had no doubts where I wanted to stay on this trip. I asked for a King bed and an early check in. On arrival I presented my Marriott Rewards card to the receptionist. She typed in my details and retrieved my reservation. "Oh I see you are using points for this... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely 5 * hotel in a very good location next to two very big malls but the rooms were a little tired for a hotel of this standard. I have stayed at other Ritz Carlton hotels where I could not fault anything. We were given a room that was overlooking a new construction site, the work on this site started... More

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Additional Information about The Ritz-Carlton, Kuala Lumpur

Also Known As:
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Kuala Lumpur Ritz-Carlton
Kuala Lumpur Ritz
Ritz Carlton Kuala Lumpur
Address: 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Kuala Lumpur
#11 Business Hotel in Kuala Lumpur
#12 Luxury Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Kuala Lumpur 5*
Official Description (provided by the hotel):
The luxurious Ritz-Carlton, Kuala Lumpur features full butler service for all 365 guest rooms and suites. Named "Best Business Hotel" in Malaysia by Business Asia and CNBC, "Best Business Hotel in Kuala Lumpur" by Travel + Leisure, and ranked among the best in the world by Conde Nast Traveler’s Gold List, the hotel re-defines Malaysian 5-star hospitality. Services and facilities include Li Yen, an award-winning Cantonese restaurant, The Lobby Lounge serving international and local favorites, Carlton Gourmet, serving fresh deli specialties, and Cesar's, a luxe-elegant breakfast retreat. With an award-winning tropical "Spa Village" and 24-hour fitness centre, a 30,000 square foot, 3-level wifi-enabled conference center, and a full-service business centre, all connected to the exclusive Starhill Gallery, The Ritz-Carlton Kuala Lumpur is the ideal destination for both business and leisure travelers. ... more   less 
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