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Shangri-La Hotel Kuala Lumpur

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11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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1 room 1 adult
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5,508 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed her recently for a work event. Overall, everything was great. Some people (who are picky eaters) had complaints about the banquet food, but that's more the fault of those that picked the menu, not the hotel. The room was very nice, the gym was awesome and the staff very friendly. When I was able to get out of... More 

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Thank NCTexan2011
Cary, NC
Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Shangri-La Hotel in Kuala Lumpur was very well located and made much of the city pretty walkable. It was about 10 minutes to the large restaurant area and night food markets. The rooms were quite nice, and breakfast was well above average. We found that using Uber was the best way to get around town, and was far better... More 

Helpful?
Thank lair12
Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed for 2 nights and had the most wonderful stay! Everything is seamless. A beautiful hotel close to all action in KL. The bed was so comfortable! Breakfast was awesome and the service from every staff is impeccable. It is a 5 star sanctuary!

Helpful?
1 Thank Khairulshah
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel in a fab location. We were on honeymoon and they gave us special treatment with a fabulous room. The lounge area on ground floor is excellent for business meetings or just chilling out before dinner or flight. Highly recommended.

Helpful?
1 Thank Tal1204
Amsterdam, The Netherlands
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 3 nights in january 2016 as part of our honeymoon. Because of this we got upgraded to a Horizon Club room with access to the Horizon Club Lounge. The hotel looks very beautiful and clean, as are the rooms. Breakfast is amazing, almost too much choice. We got a very walm welcome and the staff is lovely... More 

Helpful?
1 Thank theoptic1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the shangri-la hotel twice once on our way to Australia and again on way back to uk.We felt it was shangri-la by name and shangri-la by nature.nothing is to much trouble and both our rooms 1601 and 1808 were first rate rooms.we particularly liked Arthur's bar and the chocolate fountain at breakfast.Thanks to Vicki who came to... More 

Helpful?
2 Thank len g
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the hotel for 3 nights. Rooms are spacious and hotel prices are very reasonable. Service at the hotel was excellent. The quality of food at breakfast and the open buffet dinner was very good. The swimming pool and the garden are excellent. Live music in the lobby bar area was a very pleasant bonus.

Helpful?
1 Thank Ulvi S
Esfahan, Iran
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

It was one of the best hotel that I have ever been. Polite stuffs. With nice dressing. Its a real 5 star hotel. When you come inside you can breath as well as paradise. Good smelling. The good is nice too.

Helpful?
Thank Dr.hosein O
Lahore, Pakistan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great luxurius Hotel to stay in; it is right in the centre of the city with few meteres walk to KLCC and Bukit Bentang where there are a lot of restairants and clubs reside. The staff is extremely hospitable and give very quick service. The only missing thing is an Infinity Pool

Helpful?
1 Thank usmy
Cheshire, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent from start to finish. Great room, spacious. Well located for both Petronas Towers and KL Tower, main 2 attractions. Horizon package trop drawer and well worth it. I usually think these packages can be a con but not this time. breakfast can be either at the standard restaurant or in the horizon lounge and includes eggs benedict, raspberries, strawberries,... More 

Helpful?
4 Thank Mark D
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Horizon Club Executive Room (27)
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