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All 268 Kuala Lumpur hotels

Shangri-La Hotel Kuala Lumpur

5.0 of 5 Hotel   |   11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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Ranked #1 of 268 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed yesterday
Rish R Sydney, New South Wales, Australia
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3,884 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sydney, New South Wales, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed here for 4 nights in April and had a really nice time. The rooms were clean and fresh. The lobby was nice and elegant and breakfast was great. The Hotel is walking distance to the local Shopping mall and the restaurant was pretty good also. All around a nice stay and would probably stay there again.

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

As always the shangri la delivered on every front. We were upgraded to a suite which was superb and with the horizon club add on, our stay was near perfect. Lovely staff who were friendly, helpful and courteous. Brilliant location and just a short walk to Klcc with the shopping mall and transport close to hand. Definitely recommend!

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Sheffield, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Although a little dated this hotel is ideally located in the centre of Kuala Lumpur. It is close to the monorail and this lets you get to all the tourist spots. There is also a courtesy bus to the local malls. The service in the hotel is exceptional and they cannot do enough for you. Only downside is that breakfast... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

nice hotel , perfect location , swimming pool attractive , the food was very nice with wide variety.it worth what you pay.easy to reach to petronas tower area just walking distance , even you can see the towers from your room

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Bangkok, Thailand
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 3 nights in a club suite at the hotel, good check-in experience, the staff very friendly, the suite on the 23rd floor was well appointed, view of the towers, good minibar, coffee maker, capsule type and included. Bed comfortable, Air con a bit temperamental in the lounge. plenty of luggage and wardrobe space, also a work area with a... More

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Singapore, Singapore
Top Contributor
82 reviews 82 reviews
38 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed yesterday NEW

Let's start with the good: - great location - great gym - nice sauna and jacuzzi, but way too much chlorine in the jacuzzi - I could still smell it on my body 12 hours later, even after a shower and sleep - friendly, helpful staff - good breakfast in the horizon club Now for the bad: We are regular... More

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Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed there for 5 nights before going to Langkawi. The hotel is awesome. We got private check in via tablet inside our room ! Also early check-in wasn't a problem for them. Rooms are clean and luxury. Service was very fast and friendly.

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Excellence personified. Well worth the upgrade to Horizon Club for the benefits. Great location for sightseeing. Downside because of location plenty of traffic most times of day & reception tried to cheekily charge me laundry. Make sure you check your bill thoroughly before sign out.

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New York City, New York
Top Contributor
71 reviews 71 reviews
71 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Dated property, very 80's. Good restaurants. Staff generally helpful, but not to top Asia hotel quality. Lobby is garish and cold, with a dated aesthetic. Diddo the guestrooms and bathrooms. Shangri La needs to do some work to protect the integrity of its brand.

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Fairfax, Virginia, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Tons of useful reviews of this hotel.... this is just another satisfied customer. I stayed several times in Kuala Lumpur and stayed at the Hilton and it pales in comparison. Just the free WiFi alone makes it a better deal. The staff is superb and the restaurants and services of the hotel are extraordinary, a truly luxury experience at an... More

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Additional Information about Shangri-La Hotel Kuala Lumpur

Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
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Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Kuala Lumpur #1 Spa Hotel in Kuala Lumpur #1 Luxury Hotel in Kuala Lumpur #1 Family Hotel in Kuala Lumpur #2 Business Hotel in Kuala Lumpur
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Official Description (provided by the hotel)
One of Malaysias most elegant hotels, the award-winning Shangri-La Hotel, Kuala Lumpur is situated in the bustling capital. Set among lush gardens, it is just 60 minutes from the international airport and 5 minutes from the business and shopping districts. The Hotel features some of the most spacious luxury accommodations in Kuala Lumpur with ultra-modern conference facilities, as well as a full-fledged fitness centre. For the culinary Epicurean, its restaurants offer some of the finest dining in Kuala Lumpur. ... more   less 
Number of rooms
662

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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