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All 254 Kuala Lumpur hotels

Shangri-La Hotel Kuala Lumpur

5.0 of 5 Hotel   |   11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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Ranked #1 of 254 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed today
MasumMS Dhaka City, Bangladesh
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dhaka City, Bangladesh
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed today NEW

Stayed recently for 3 nights in the hotel for a business purpose; also used one of their conference facilities. The hotel truly offers wonderful service. The lobby is spacious, the rooms quite huge with excellent view, the bed a small piece of heaven. But even better is their service quality. I had a couple of queries to take up to... More

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Whangarei
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent three nights at this hotel on our way to Europe. Excellent decor and very comfortable rooms. Staff very friendly and gave good advice. Good food and healthy breakfast available. Lovely pool and good free gym. Close to good shopping centers and twin towers. Very cheap tasty local food around the corner. Only disappointment was hop, hop on bus... More

Was this review helpful? Yes 1
Coventry
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived, two couples, at about 10am and were delighted that our rooms on a non-smoking floor were ready. The check-in was speedy and efficient and it was nice that it was recognised that we had just come off a twelve hour flight and didn't really want to hang around until the official check-in time. The executive room was a... More

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Bratislava, Slovakia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was totally satisfied with my second staying here! Nice and polite staff, excellent cleaness, well situated hotel in the centre, good price for the quality, perfect fitness center and magnificant breakfast!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Kota Kinabalu, Malaysia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Helpful and friendly staff. Check-in was smooth. Room is spacious and comfortable. Not too pricy. A good venue for conferences and meetings. Food is tasty. A place that I will come back to if I have the chance.

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Colombo, Sri Lanka
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

All what you can expect from a 5-star - and then some. The little extras like complementary ice water and cold apples at the pool in the morning while waiting to get your room on arrival day. The staff is very attentative without getting in your face. Also nice with the complementary shuttle bus to and from the shopping areas.

Review collected in partnership with shangri-la.com

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Beijing
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Shangri-La in KL is a very nice hotel ideally located in the city not far from the city centre and walking distance to KLCC. The service is perfect. A luxury hotel in Kuala Lumpur at an affordable price !

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
St. Albans, England
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Simply the best Hotel I have ever stayed in. When James Hilton envisioned Lost Horizon he contemplated a Nirvana called Shangri La set in the Tibetan Mountains. Kuala Lumpur differs quite a lot from Tibet but the Nirvana of Shangri La remains constant. This is an amazingly good Hotel. Largely because the service is second to none. I won't wax... More

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RoseWee, Public Relations Manager at Shangri-La Hotel Kuala Lumpur, responded to this review

Dear Guest Thank you very much for staying with us at the Shangri-La in Kuala Lumpur. Most of all, we want to thank you for your amazing review written about our hotel and our services. Your review is like a story set in the land of perpetual happiness which is definitely the Shangri-La. It was indeed a real pleasure to... More

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Checking in and proceedings all went by promptly and smoothly. Staff were polite and presentable. Also it is in an ideal location in KL, allowing convenience if travel is part of your plans. I would expect nothing less of the Shangri-La name, which has been around for a few decades now.

Was this review helpful? Yes 1
RoseWee, Public Relations Manager at Shangri-La Hotel Kuala Lumpur, responded to this review

Dear Guest Thank you for staying with us during your recent trip to Kuala Lumpur. From your review, we are happy to note that you have enjoyed your stay with us. Thank for your kind review. We certainly look forward to welcoming you back in the not too distant future. More

Muscat, Oman
1 review
4 of 5 stars Reviewed 5 days ago NEW

I wasnt sure if we should stay here or the mandarin orientel as it was my 1st visit to KL, and wanted something convenient. Ended up with Shangrila due to its rating on Tripadvisor, and the breakfast being included.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
RoseWee, Public Relations Manager at Shangri-La Hotel Kuala Lumpur, responded to this review

Dear Guest Thank you for choosing to stay with us during your recent trip to Kuala Lumpur. We are happy to note that you have enjoyed your stay with us and we certainly hope that you would return to stay with us soon. Thank you. More

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Additional Information about Shangri-La Hotel Kuala Lumpur

Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur
Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#1 Luxury Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Official Description (provided by the hotel):
One of Malaysias most elegant hotels, the award-winning Shangri-La Hotel, Kuala Lumpur is situated in the bustling capital. Set among lush gardens, it is just 60 minutes from the international airport and 5 minutes from the business and shopping districts. The Hotel features some of the most spacious luxury accommodations in Kuala Lumpur with ultra-modern conference facilities, as well as a full-fledged fitness centre. For the culinary Epicurean, its restaurants offer some of the finest dining in Kuala Lumpur. ... more   less 
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