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Grand Millennium Kuala Lumpur

Certificate of Excellence
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160 Jalan Bukit Bintang | Golden Triangle, Kuala Lumpur 55100, Malaysia
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Grand Millennium Kuala Lumpur
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Grand Millennium Kuala Lumpur
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1,233 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1233)
  • Mar-May only
    (324)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (280)
  • Dec-Feb only
    (318)
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There are newer reviews for Grand Millennium Kuala Lumpur
See the most recent reviews
Amsterdam, The Netherlands
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 26, 2012

This is a very nice hotel located right by plenty of shopping in the Bukit Bintang area. The staff is great and we've never had a problem with a room. There was some renovation going on but we hardly noticed it. If you want to book a room with access to the lounge, make sure to inquire if the lounge... More 

Was this review helpful? Yes
GrandMillenniumKL, Executive Assistant Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you so much for this 5 Star Review! We appreciate you taking the time to post your review and sharing your experience with us. We are so glad you had a great stay. We do have good offers on our website running year long for returning guest like you. We will have our brand new Club... More 

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

Stayed for 4 nights with partner and daughter. We had 2 rooms which our adult daughter liked. The rooms were very clean and the bed was very comfortable. There was a separate bath and shower which I liked very much. Breakfast was included and the range of food available was great which they seemed to change each day. The food... More 

Was this review helpful? Yes
GrandMillenniumKL, Executive Assistant Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you so much for this 5 Star Review! We appreciate you taking the time to post your review and sharing your experience with us. We are so happy you had a lovely family holiday and shopping too. Thank you for the recommendation, we do hope to see you on your next getaway. Sincerely, Javern Lim Executive... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed September 15, 2012

Chose to stay in this hotel due to location and cost. Could not justify the prices of some other hotels without including breakfast. The location really is excellent, very easy to get around. Good room size, friendly hotel employees, good gym & pool facilities. I wld recommend and would stay here again myself.

Was this review helpful? Yes
Dubai, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2012

I stayed in this hotel 3 times, the first time was the best, the second one was average and the last one was absolute nightmare! We had 3 rooms, 1 room didn't have the toilet flush working properly which was really nasty! and it smelled sewage! My room was fine for the first day but after waking up the next... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 12, 2012

I love this hotel I stay here all the time when I'm in KL. We stay in Club room which is great they always look after me. We did have some problems with people smoking on non smoking floor but it was fixed. Food was great, I can't wait for the renovations to be finished, the service is great and... More 

Was this review helpful? Yes
GrandMillenniumKL, Executive Assistant Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you so much for this 5 Star Review! We appreciate you taking the time to post your review and sharing your experience with us. We are more than happy to look after you anytime. Our Totally Brand New Club rooms are due in middle October, we cannot wait to show them to you when you arrive... More 

mumbai
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2012

Location is good !! Easy access to most of the business & city tourist places. Friendly staff -- ready to help customers. Business centre & conference halls are well designed, spacious - support staff knows their job well. Breakfast is with good choice of local, continental & Indian dishes, especially the "diet" disches. Japanese Restaurant there is good during lunch.... More 

Was this review helpful? Yes
Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 11, 2012

We arrived with young children in tow at the hotel. we were told by the manager that the online site which we made a booking had continued to take bookings had made and error and it was very obvious that they were trying to push the blame to the online operator. they told us that they would be putting us... More 

Was this review helpful? Yes 4
GrandMillenniumKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Valued Guest, Firstly thank you for having taken the time to raise your concerns and most regrettable experience and please accept our sincere apologies for any unintentional inconvenience caused to you and your family during your stay here in Kuala Lumpur. Unfortunately we had some urgent and unscheduled repairs which resulted us in having to find similar alternative accommodation... More 

Dhaka
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 7, 2012

This is my second time at this hotel. For me the stay was just about perfect. We had 4 rooms for our extended family. Starting from check-in which was quick, the person dealing was very friendly and even upgraded one of our rooms. The lobby is spacious and nice. Quite a few lifts operate to the floors therefore waiting time... More 

Was this review helpful? Yes
GrandMillenniumKL, Executive Assistant Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you so much for this 5 Star Review! We appreciate you taking the time to post your review and sharing your experience with us. We are so happy we lived up to you and your family's expectations. We hope to see you again on your next family holiday, our upgrading will be done by mid October... More 

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2012

we always stay at this hotel when in KL we booked online in March 2012 staying at the exective club rooms. On arrrival we were then told that two floors of the executive floors including the dining area were having a major renovation until October 2012. We were not told about this and would not have stayed here if we... More 

Was this review helpful? Yes 1
GrandMillenniumKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Valued Guest, Firstly thank you for having taken the time to raise your concerns and most regrettable experience and please accept our sincere apologies for any unintentional inconvenience caused to you during your stay here with us. Regarding the noise from the upgrading works of our Club floors, we do place letters in all our rooms and our staff... More 

Surfers Paradise, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2012

I don't know what the below reviewers are used to but I travelled from lavish hotel to lavish hotel throughout all of south east asia earlier this year and out of all the places I stayed this was by far the best. My friend and I had not a bad experience and the only thing we had to gripe about... More 

Was this review helpful? Yes
GrandMillenniumKL, Executive Assistant Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you so much for this 5 Star Review! We appreciate you taking the time to post your review and sharing your experience with us. It is wonderful to hear about what we pride ourselves in most, attention to detail for our guest. We do look forward welcoming you back again. Maybe this time you will catch... More 

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