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All 254 Kuala Lumpur hotels

Mandarin Oriental, Kuala Lumpur

5.0 of 5 Hotel   |   Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
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91%
Ranked #4 of 254 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
Jasb10 Melbourne, Australia
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2,095 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (351)
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English first
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel and impeccable service. I have stayed in many KL hotels and this is by far the standout. I could not fault the service from the time I arrived until the time I left - nothing was too much trouble. They even rang me the night before departure to enquire if I would like them to arrange any kind... More

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Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for just two nights en route to England. This hotel is fabulous. Stayed in a premium double room on the 22nd floor with a fabulous view of the twin towers. To the right and far below we were also treated to a view of the fountain light show. This is at the back of the hotel and in... More

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

It was not my first time staying here in Mandarin Oriental. Over the course of 12 months i have stayed here few times. Everything about this hotel is beyond exceptional that is why i pick here over all neighbouring hotel. The price is premium for sure, however, you get premium services in return. Staff were friendly, they ensured i had... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

What an amazing experience. Upon arrival our doors were opened and we we greeted by a friendly gentleman. We entered the doors to have them opened for us and again welcomed. Nobody waiting in queue and 4 friendly and eager staff we were served by Douglas... Great friendly conversation, we were given glasses on Mango Juice and myself a bouquet... More

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Dublin, Ireland
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We recently spent 2 nights here as part of a stop over en route to Langkawi & it was a delight once the check in process was completed. We must have arrived at a busy time because there was quite a queue waiting to check in & only 2 people behind the desk. The room was standard & nothing special... More

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Jakarta, Indonesia
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Mandarin Oriental Kuala Lumpur has very hospitable staff who greets any guest they see, most of the time. The check-in staff, porter and housekeeping staff delivered one of the best service that I have seen. Complimentary fruits are given everyday and the rooms faces the Twin Towers or the KLCC Park, giving spectacular views. The Suria KLCC Mall is... More

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear raymondhong Thank you for your comments on the excellent service you received. I am glad that you enjoyed our pool and the Twin Towers view from your room, and am pleased to share that our hotel guestroom renovation project will progress until 2016 for a full completion. My team and I look forward to the pleasure of welcoming you... More

London, UK
Top Contributor
96 reviews 96 reviews
46 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am not a fan of big corporate hotels so it was with a slight heavy heart we booked to stay here - mainly because of the hope of having a room overlooking the petronas towers. I'm not saying I'm now a convert but this hotel did go quite some way to make me reconsider. It is immense. A hulk... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It was actually a few years ago that I stayed at this hotel with my family but wanted to write a review to express the fantastic service and experience we had! I don't want to repeat too much of what previous reviewers have said but believe all who say the location of the hotel is fantastic, really can't be beaten!... More

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear 9kcx I greatly appreciate your excellent 5/5 Star review of our hotel and kind recommendation of the hotel to other travellers. It is pleasing to know that your family had an enjoyable stay with us and we look forward to the pleasure of welcoming your family back to the hotel in the not too distant future. Kind regards Frank... More

Essex
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel deserves its 5 star rating, after our long flight the staff on the desk quickly sorted out and changed our rooms as the booking agency had organised two double rooms rather than the twin rooms we required. We were shown up to our rooms and bags followed very promptly. The rooms are of a good size and have... More

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear ReggieboyEssex It is rewarding to know that you had a fantastic stay and were well taken care of by our colleagues. I greatly appreciate your kind recommendation of our hotel to other travelers and as our guestroom renovation project will progress until 2016, I look forward to the pleasure of welcoming you back to the hotel to enjoy our... More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was 5 star but what made it really special was the kind caring and proffesional staff! We were met by our car and the lady followed us and made the check in at the room. Very convient. They also recognized my wifes birthday and brought us a lovely cake as well as teddybears for the kids which gave... More

Was this review helpful? Yes 1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear ProsenDxb I am delighted that you had a great stay with us and appreciate your compliments on our staff professionalism. My team and I look forward to the pleasure of welcoming you and your wife back to the hotel again. Kind regards Frank P Stocek General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Petronas Towers(44)
  • Very good(30)
  • Infinity pool(16)
  • Twin tower(15)
  • Club lounge(14)
  • Room service(13)
  • Star hotel(11)
  • Shopping mall(11)
  • Great location(6)
  • Breakfast buffet(5)

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kuala Lumpur
#2 Business Hotel in Kuala Lumpur
#4 Family Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Official Description (provided by the hotel):
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Kuala Lumpur Mandarin

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