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Mandarin Oriental, Kuala Lumpur

5.0 of 5 Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
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Mandarin Oriental, Kuala Lumpur
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Mandarin Oriental, Kuala Lumpur
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2,708 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Best Hotel for Vacation stay. I always recommend Mandarin Oriental Hotel to all my friends and relatives. I very enjoy the club floor facilities and the staff provide very good service to us. Must give MO a like.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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Kuala Lpur
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Despite ongoing massive refurbishment, our second visit to this hotel could not be faulted. The location is great but it's the things that make the hotel stand out, like the cleanliness, staff and fantastic service, that make us certain that we will return again. My wife adds that she thinks that the hair wash she had in the spa, was... More 

Was this review helpful? Yes 1
Kota Kinabalu, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A lot of amenities, toiletries, magazines, newspapers, a basket of local fruits, location and most importantly hospitaly that make me come back to this hotel almost every week. This is my first option for hotel in the whole KL.

Was this review helpful? Yes 1
Scottish Highlands, United Kingdom
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is truly wonderful. We stayed for 4 nights and it was just amazing. We had the most amazing room and the bathroom was huge. We have stayed in many beautiful hotels but this has to be the best. Staff were attentive and so helpful. We ate in many of the restaurants and everything was fantastic..breakfast was also fabulous... More 

Was this review helpful? Yes 2
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear theroadtoparadise Thank you for your brilliant feedback. It’s an absolute pleasure to know that you had an impeccable stay and enjoyed the buffet breakfast at Mosaic . I will share your appreciation with the team and we look forward to welcome you back for another unforgettable experience in KL. With best regards Frank P Stocek General Manager More 

Batu Gajah, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I came to this hotel to celebrate my 1st honeymoon. All the staff very friendly and helpful. They decorate our room very nice with free aroma therapy. The food taste very good. Very easy to go to KLCC Twin Tower. Such a good experience and I will come back one day.

Was this review helpful? Yes 1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear dannydanial85 Thank you for staying with us and we are delighted to be part of your memorable 1st honeymoon celebration. We hope to see you back soon! With best regards Frank P Stocek General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After checking out my car had problem.with battery. With the quick.help from Bro Nawawi of concierge..i got my battery changed. I was so stunned over his kindness n fast in action. Tq n bravo to him. Will come back for next holidays.

Was this review helpful? Yes 2
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear nina R I will convey your appreciation to Awi who would be thrilled to know that he has once again delighted our valued guests. We look forward to welcome your family back for yet another enjoyable experience. Cheers Frank P Stocek General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I cant think another hotel where the staff are very helpful, and so good on customers need... Incredible service and i would strongly recommmend this hotel and you may want to get Fairuz to assist you.. Such a good experience and will definately come back..

Was this review helpful? Yes 2
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear DeeDotRumput I am happy to learn that you had a memorable experience at our hotel and appreciate your special mention of Fairuz. Your commendation on our staff service is truly appreciated and we look to your return soon. Until then, best regards Frank P Stocek General Manager More 

Senior Contributor
28 reviews 28 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a classy hotel with excellent service and great after-sales-relations. Maybe the greatest advantage is its closeness to the Petronas twin towers, and the proximity of great shopping centres, restaurants, and other attaractions. The lake in the back makes an excellent view, and there's plenty of space for jogging or just having a snack or a coffe in one... More 

Was this review helpful? Yes 1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Senior Contributor Thank you for your positive feedback on our service. I am delighted that you appreciate our hotel’s strategic location and the surrounding tourist attractions. We look forward to welcome you back in the near future. With best regards Frank P Stocek General Manager More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Stayed for 5 nights on business. Ideally located in KLCC. The ambience, facilities, staff, room all perfect. There is even a running route around the park just in front of the hotel. But, would look elsewhere in future if WIFI connectivity is to be an additional charge.

Review collected in partnership with this hotel

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear 890miles! It is awesome to know that you had 5 wonderful nights at our hotel. In reference to Wifi access, unfortunately it is chargeable for our Deluxe Room guests. We do have two options for obtaining free HSIA in our hotel. Guests who stay on our club floors or suites receive complimentary internet access. Alternatively, Mandarin Oriental Hotel Group... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed on Club Floor on 16 January 2015 for a night and was glad to be upgraded to the Twin Tours view room. It was my hubby's birthday and the staff has been so kind to arrange the complimentary birthday cake for our dinner at the Lai Poh Heen restaurant. Good services and dedicated staff who has been well... More 

Was this review helpful? Yes
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear nooraizila It’s fantastic to know that your husband enjoyed his birthday surprise arrangement. We look forward to your return for another memorable stay on our Club Floor! Cheers Frank P Stocek General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Petronas Towers(44)
  • Very good(30)
  • Infinity pool(16)
  • Twin tower(15)
  • Club lounge(14)
  • Room service(13)
  • Star hotel(11)
  • Shopping mall(11)
  • Great location(6)
  • Breakfast buffet(5)

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
#6 Romantic Hotel in Kuala Lumpur

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