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All 270 Kuala Lumpur hotels

Mandarin Oriental, Kuala Lumpur

5.0 of 5 Hotel   |   Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
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Complimentary Wifi
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Ranked #4 of 270 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Monica G
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2,419 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
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English first
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From the moment I sat down on the plush sofa overlooking the lush green lawn, I felt cossetted. The waiters spared no efforts to make me comfortable and ...happy. Tea and coffee were a flutter of an eyelash away and the spread was delectable. The decadent scones, mini quiches, cheese cakes, burgers and assorted savouries were as delectable as they... More

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Monica G It is wonderful to know that you enjoyed our afternoon tea spread and we look forward to welcome you back for another delighted hi-tea! Cheers Frank More

Zurich, Switzerland
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our room was in the 27th floor. Very spacious, very clean and comfortable room. Asian style furniture, very comfortable beds, lots of amenities in the bathroom, fresh different fruits everyday, many bottles of mineral water, ice was refilled every evening. Each evening our room was serviced and arranged, it was even sprayed with some kind of flower mist! We stayed... More

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Adrian R Thank you very much for a glowing endorsement on our hotel’s facilities and location. I am delighted to read how much you enjoyed yourself and am most pleased to note that my team took exceptional care of you during your stay with us. We look forward to your return for another fantastic stay on our Club Floor!... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW

Love their attentive staff. They made it every point to make your stay a memorable one. It's like a passion to them, more than a job. Was kindly greeted by their concierge. Check in was fast. Mosaic staff were impressive with their impeccable service!

Review collected in partnership with this hotel

Was this review helpful? Yes
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Sumi H Thank you very much for a short and sweet review! I am delighted to learn our Concierge and Mosaic staff served you well and look forward to welcome you back to the hotel. Cheers Frank More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 days ago NEW

When I booked our room at the Mandarin Oriental, I requested that a card be left in the room wishing my wife "Happy Birthday!" as this was to be a birthday surprise. We were, however, completely overwhelmed when, after being guided to the room, a young man, on entry, started to sing "Happy Birthday" and presented my wife with a... More

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear PCzns Happy Belated Birthday to your wife! It’s awesome to know that you and your wife enjoyed our special arrangements as it was our pleasure to serve you. We look forward to welcome you back for yet another wonderful stay soon. Cheers Frank More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location- right next to KLCC and Petronius towers. Great place to walk around as there was a large park just outside and monuments from the KCLL mall and subway. Staff- pleasant breakfast staff and checkin staff. Didn't really interact with more than those two groups of staff. Breakfast/dinning- amazingly array of delights. Try to reserve a table near the widows... More

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear cocodebar Thank you for sharing your experience and I am most happy to receive your compliments on our service. Wifi access is unfortunately chargeable for our Deluxe Room guests whilst our Club Room guests enjoy the benefit of complimentary Wifi access. However, Mandarin Oriental Hotel Group has recently launched an initiative in regard to WiFi costs whereby all bookings... More

Bilbao
1 review
5 of 5 stars Reviewed 4 days ago NEW

I arrived late and tired so I appreciated the efficient check-in and the availability of a restaurant at 23.45. Everything was easy and efficient and the romos confortable, clean and well equiped. i will come back when I visit KL

Review collected in partnership with this hotel

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Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear joe2807 Thank you for a positive 5/5 review and we look forward to your return soon! Cheers Frank More

Kuwait
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel offers everything a Mandarin Oriental should offer. Its location is one of the strongest advantages the property has as it it located next to KLCC mall and 5 minutes away from Pavilion Mall. Of course the famous Petronas Towers are right next door which makes it quite accessible as well. For those guest who love exercising "al fresco"... More

Was this review helpful? Yes
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear JenniferSuleiman It is fantastic to read that you had a lovely experience for your recent stay with us and we look forward to welcome you back soon in Kuala Lumpur! Best regards Frank More

Italy
1 review
5 of 5 stars Reviewed 5 days ago NEW

Incredible....the best hotel i've been. most luxurious, very clean, comfortable, and the swimming pool.... wow... TOP!!!!!!!!!!! the service is really impeccable!!!! a beautiful hotel in a beautiful city!!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Baby0683 Your review titled “THE BEST HOTEL” is most pleasing to a hotelier – thank you very much! We look forward to your return for another exceptional stay soon. Best regards Frank More

Kuching, Malaysia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Its right next to the Convention Centre and also right next to the Suria Shopping Centre and also right next to the Twin Towers. LRT is also within a short walking distance. The view from my room at Level 29 was superb. Facing the Twin Towers. The club lounge at Level 24 gave nice views as well of KL. Staff... More

Was this review helpful? Yes
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear YusriSafti I am glad that you enjoyed your stay with us overall and my sincere apologies for the unpleasant smell you had encountered in your room. Rest assured that our Director of Housekeeping has addressed the matter immediately. Your feedback on our colleagues at the Club Lounge is much appreciated and I look forward to welcome you back for... More

Chipping Norton, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay in business hotels very regularly and I am a member of three hotel loyalty clubs, but Mandarin Orient isn’t one of them, I wish it was. Yes the hotel is a little tired in places and looks similar to other MOs I’ve been in (Hong Kong, Singapore, Bangkok and London), but this one has two great things going... More

Was this review helpful? Yes 1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear PaulDavison Thank you for a great endorsement of our hotel’s service and location. I am really proud to hear of our staff’s commitment and genuine service they deliver. Your recommendation of the hotel is much appreciated and I would like to share that we are commencing our guestroom renovation project in early 2015 which will progress until 2016 for... More

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Hotel Summarization (Beta)

What travelers say

  • Petronas Towers(44)
  • Very good(30)
  • Infinity pool(16)
  • Twin tower(15)
  • Club lounge(14)
  • Room service(13)
  • Star hotel(11)
  • Shopping mall(11)
  • Great location(6)
  • Breakfast buffet(5)

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental

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