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All 268 Kuala Lumpur hotels

Mandarin Oriental, Kuala Lumpur

5.0 of 5 Hotel   |   Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
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Ranked #4 of 268 hotels in Kuala Lumpur
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5 of 5 stars reviewed yesterday
Suzie276 Newcastle, Australia
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2,365 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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English first
Newcastle, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

excellent hotel, great position, great staff, 4nights of luxury highly recommended, but get your own twin towers ticket not via hotel as their additional fee is over the top, no video hire option TV gets very repeatative

Review collected in partnership with Mandarin Oriental

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Miri, Malaysia
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Average hotel at city centre with good quality for business & shopping trips for individuals & families. Nearby by to city mass transportation hub, train & taxi. Recommended to stay at when visiting Kuala Lumpur, Malaysia.

Review collected in partnership with Mandarin Oriental

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Kuala Lumpur, Malaysia
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Work and Family cannot be separated toward a good family man hence, I bring my family together during this business trips. Upon arrival, my family have very warm greeting from the hotel staff. This is my second time experience check-in in this hotel but this time with my family. Experience while at the check-in counter was so smooth and accurate... More

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Kota Kinabalu, Sabah Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Its was so wonderful and awesome to stay here.The staff are very friendly, kind an helpful. Like the room so much. Very near to KLCC. Very like the way they managed the hotel, location, design, food and everything about Mandarij Oriental Hotel Kuala Lumpur

Review collected in partnership with Mandarin Oriental

Was this review helpful? Yes
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Khairie It is pleasing to hear that you had an awesome stay with us and that you were impressed with our hotel’s facilities and close proximity to the KLCC attractions. We look forward to the pleasure of welcoming you back for another awesome stay when you’re back to the city. Kind regards Frank P Stocek General Manager More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Every time when i stay at Mandarin Oriental Kuala Lumpur, i will feel very comfortable like my house. Because the hotel staff will provided their very good service to me. As specially at gym room, i will enjoy my exercise.

Review collected in partnership with Mandarin Oriental

Was this review helpful? Yes
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear michellefoong999 It is an absolute pleasure to welcome you back to your ‘home away from home’ knowing that you enjoyed your stays with us. Your feedback on our staff service is much appreciated as it is our utmost commitment to ensure our guest’s comfort while with us. We look forward to your return for many more memorable stays in... More

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is awesome. Conveniently located to many shops and restaurants. The staff is friendly and the breakfast has something for every taste. The rooms are also comfortable after a long flight from the US. I would definitely recommend if you plan on staying in Kuala Lumpur.

Review collected in partnership with Mandarin Oriental

Was this review helpful? Yes 1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear HowardJaye Thank you for sharing your observations on your 1st stay with us, and I am delighted that you enjoyed our breakfast spread as well as the city's premier shopping mall next to our hotel.. Your kind recommendation of our hotel to other TripAdvisor travelers is much appreciated and I look forward to the pleasure of welcoming you back... More

Belfast
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great hotel, service, location and facilities. The pool area is great and very quiet until about 5pm when it cools down a bit and the kids invade.I recommend the Club Floors, at the top of the building. Better views and the extras in the Club Lounge make it well worth the extra money. Beautiful buffet breakfast, lunch, afternoon tea... More

Was this review helpful? Yes 1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Gary D Thank you for sharing your excellent feedback on our Club Lounge and kind recommendation to other TripAdvisor travelers. It is wonderful that you enjoyed our lounge’s facilities and I look forward to the pleasure of welcoming you back to the hotel for another marvelous stay on our Club Floor! Kind regards Frank P Stocek General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I had the opportunity to stay in Mandarin froom 2 till 8 th We stayed at the club floor,as a family who required several rooms,check in was easy,upon arrival all our rooms were ready,staff were courteous and helpful. The restaurants were wonderful ,specially lipohen, also the coffe shop had the greatest staff Rooms were very clean,and amenities were wonderful A... More

Was this review helpful? Yes 3
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Simsim999 Thank you for choosing to stay at Mandarin Oriental, Kuala Lumpur and I am delighted that your family had a thoroughly enjoyable stay on our Club Floor. It is awesome to receive your positive feedback on our F&B outlets, namely Lai Po Heen and Mosaic which will certainly motivate our colleagues in our mission to completely delight and... More

Port Moresby
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My staff at the mandarin oriental hotel was a memorable one. I would recommend the hotel to others visiting Malaysia. High quality service and friendly staff, makes the stay a very pleasant one. A good experience.

Review collected in partnership with Mandarin Oriental

Was this review helpful? Yes 2
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

DearSamKovea It is wonderful to know that you had an enjoyable stay with us and your feedback will certainly motivate our colleagues in our mission to delight and satisfy our guests. Thank you for your kind recommendation of our hotel to other TripAdvisor travelers and I look forward to the pleasure of welcoming you back t6o the hotel again in... More

Riyadh, Saudi Arabia
Contributor
20 reviews 20 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The mandarin is adjacent to the twin towers and the suria KLCC shopping center. It is by far one of the nicest hotels in the area, the staff is very accommodating, and in particular the doormen and luggage staff who did not forget me or my family after a 5 year absence. The club floor lounge is one of the... More

Was this review helpful? Yes 2
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear kneez It was a pleasure to welcome you back to the hotel after the long absence. I am truly happy to know that you had a wonderful time with us, and enjoyed Lai Po Heen and our Club Lounge which is regularly cited for its ambience and superlative service. Your feedback on our staff is a testimony of our... More

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Hotel Summarization (Beta)

What travelers say

  • Petronas Towers(44)
  • Very good(30)
  • Infinity pool(16)
  • Twin tower(15)
  • Club lounge(14)
  • Room service(13)
  • Star hotel(11)
  • Shopping mall(11)
  • Great location(6)
  • Breakfast buffet(5)

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Travelocity, Orbitz, Hotels.com, Tingo, Despegar.com, TripOnline SA, BookingOdigeoWL and Venere so you can book your Mandarin Oriental, Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Kuala Lumpur #3 Romantic Hotel in Kuala Lumpur #3 Spa Hotel in Kuala Lumpur #4 Family Hotel in Kuala Lumpur #4 Luxury Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 
Number of rooms
643

Questions & Answers

Questions? Get answers from Mandarin Oriental, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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