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Mandarin Oriental, Kuala Lumpur

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Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
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Mandarin Oriental, Kuala Lumpur
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3,498 Reviews from our TripAdvisor Community

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Luxembourg City, Luxembourg
Level Contributor
18 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Visited here with couple of friends. We had our dinner in one of the dinning rooms which was quiet and the services were good. The food portion was reasonable and the food itself was arguably delicious. One of the best places to dine in KL if you are around KLCC.

Helpful?
Thank Cece S
Singapore, Singapore
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Been staying to different Mandarin Oriental properties for the past years and to be honest some of them really set the bar high in terms of rooms, features and especially service. Expecting quite a lot from MOKL since reviews are pretty good and I must say I am not disappointed. Travelled with my parents who is having their anniversary and... More 

Helpful?
Thank jcpiper018
Singapore
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My recent stay at this hotel was to celebrate a special occasion. The hotel staff were magnificent. Kudos to the guest recognition team who made my stay a wonderful one. It would be near impossible to single out individual staff members dor praise as they were all brilliant. Location is good and KLCC mall is just next door. Would definitely... More 

Helpful?
Thank Khairulshah
Kuala Lumpur
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our third stay in a row during the CNY period. It is a great place to enjoy the tranquil of KL while half the city is gone on hols. I have reviewed MOKL earlier but I just wanted to add a special mention on the poolside staff in particular Tajul and Murad. It seemed the staff were shorthanded... More 

Helpful?
1 Thank DazzaRB
Los Altos Hills, California
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Absolutely 5-star plus hotel, Best in Kuala Lumpur I really like this hotel because of the polite/fiendly employees working in every sections of the hotel and the excellent foods at every restaurants we went. Welcoming: At the outside of KUL airport baggage claim area where we had the Mandarin Oriental (MO) representative for limpousine service, we had very warm welcome... More 

Helpful?
1 Thank M M
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear M M It is such a delight to receive your detailed review and to know that you had a magnificent 40th wedding anniversary experience at Mandarin Oriental, Kuala Lumpur. Our colleagues would be thrilled to receive your compliments on their warm genuine hospitality which you had encountered during your stay with us. It is our aim to present our... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was so nice and its really an 5 stars hotel and the stuff was lovely and the breakfast was so nice everything that you want that you can eat there the room was so nice but the hotel little far from the phuket benang the center but the twin tower was so near like 3 min walking

Helpful?
1 Thank Ahmad J
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Ahmad J Thank you for gracious feedback and I am glad to hear that you enjoyed the buffet breakfast and our hotel’s close proximity to the twin towers. We look forward to the pleasure of welcoming you back to our hotel in the near future. It was a pleasure to have you with us. With best regards Frank P... More 

indonesia
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Quiet rooms, very good food. Which is important since it seems the hotel is rather off-the-beaten path although actually right in the middle of the city. Agreed with the reviewer who recommend the spa. It is lovely.

Helpful?
1 Thank jontowel
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear jontowel I am greatly appreciative of your patronage and positive feedback on our Spa facility. My colleagues and I look forward to the pleasure of your return when your travels bring you to Kuala Lumpur. Cheers Frank P Stocek General Manager More 

Cambridgeshire
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We spent three nights at the hotel en route to Borneo. We booked a Deluxe City View Room on a room only basis. There are plenty of reasonably priced restaurants for breakfast in the shopping mall next to the hotel. The taxi ride from the airport to the hotel was about an hour outside rush hour. The alternative, which is... More 

Helpful?
1 Thank stringaj
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear stringaj Thank you for sharing your experience on TripAdvisor. It was a pleasure to welcome you back to our hotel and I greatly appreciate your commendation on our colleagues’ service. I hope you had a wonderful time in Borneo and look forward to welcome you back for yet another remarkable stay. With warm regards Frank P Stocek General Manager More 

London, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

3rd stay in as many months, and service, food, rooms top notch on all 3 occasions. Have used perhaps three or four hotels on nine or ten short business visits to KL over the past 3 years, but if your budget stretches to this, it's also an excellent base to receive and make the right impression.

Helpful?
1 Thank Bus_and_fam_traveler
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Bus_and_fam_traveler It is heartening to receive your positive post. I greatly appreciate your support towards our hotel and look forward to see you again when you are next in KL. Until then, best regards Frank P Stocek General Manager More 

Amsterdam, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice hotel. Stayed a day after a long flight, slept and had a nice massage in the spa. Sweet ladies who were very welcoming and capable. Enjoyed the swimming pool and a great dinner in the Grill Restaurant. Can recommend this hotel for their service and the ambiance as well as the location near the 'twin towers' and the... More 

Helpful?
1 Thank pamelarigter
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear pamelarigter Thank you for your brilliant post on our hotel’s facilities and service. I am truly pleased to hear that you enjoyed our Spa, new swimming pool as well as our Mandarin Grill during your stay with us. Your kind recommendation of the hotel is much appreciated and I look forward to the pleasure of your return for another... More 

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