We arrived at the M.O. after 4 nights at the Ritz Carlton, it was running at 100% occupancy and had a real buzz in the lobby and public areas on the ground floor. Overall the rooms are a little more old fashioned and not as spacious as the Ritz but the views are better and the service another notch upwards.... more

My spouse and stayed for two nights in a Premium City View Room, which is a room directly overlooking the Petronis Towers. Service - was excellent professional and friendly by check-in staff, Concierge, Porters etc. Room cleanliness and presentation were of excellent standards, Location excellent, a walk of 2-3 minutes (undercover) to Suria KLCC shopping centre and 10 minutes to... more

I Stayed at the Mandarin Oriental for 12 nights on business, and I must say it is one of the best hotels I have ever stayed in, considering that I spend around 9 months a year in hotels and apartments on business that really is saying something! The service there was always punctual, especially at breakfast where they always had... more

Lovely atmosphere, beautifully comfortable and spotlessly clean. I have stayed here many times and each time I am left with the same warm feeling. The staff are extremely friendly, efficient and unobtrusive. The amenities are second to none. I meet up here with my daughter regularly (7 to 10 days at a time) - we love it! Biba's is excellent,... more

We arrived in the the Mandarin Oriental after 8 days of travelling between Singapore, Penang and our final call was KL, got a taxi from the airport, and headed for the hotel, on arrival we went to check in and received the now customary cold towel and drink offer, we declined the drink as we wanted to get out sightseeing... more

Unattentive Staff, Lack of Maintenance of room facilities( Wash rooms chocked up 2times during my visit of 3 days) overall a complete no no more

Stayed for three nights in the Mandarin for a business trip in KL. Really nothing to fault during our stay. The hotel has an excellent location next to KLCC, great service and impeccable facilities. I would heartily recommend it especially for business travelers given the attention to detail for business travelers (e.g. multiple charging points next to the writing desk,... more

The Mandarin Oriental is a classy hotel that gets everything right. From their airport transfers, courteous curb side staff, in-the-room check in, and nightly turn down service that includes a fresh bucket of ice and milk and cookies for the kiddos this hotel nails all the details! There is daily offerings of fresh fruit, complete with descriptions of some South... more

cool...strategic...make sure take lower floor so u can go on9... more