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Prince Hotel & Residence Kuala Lumpur

Certificate of Excellence
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No.4 Jalan Conlay, Kuala Lumpur 50450, Malaysia
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Prince Hotel & Residence Kuala Lumpur
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Prince Hotel & Residence Kuala Lumpur
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1,934 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (468)
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Greater London, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Furniture in the room are a bit worn out, not what you would expect in such a hotel. Neighbourhood is not particularly attractive with a lot of building work. Fairly standard buffet breakfast and limited choice of restaurants for dinner. All and all, a fairly average facility.

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Contributor
16 reviews 16 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

First time I stayed here. Due to my experience with other new hotels, I think Prince hotel need to upgrade the room facilities to be on par with the neighboring hotels. But I like the restaurant though, wide selection of food.

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear MrHanns, My team and I are delighted that you enjoyed your first time stay with Prince Hotel & Residence Kuala Lumpur. Thank you for your kind feedback on our restaurants offering a variety of delicious food selections. You will be pleased to know that exciting refurbishment plans are in the pipeline within the Hotel to deliver a more pleasantly... More 

Kusadasi, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Most of the thing were great the apt. was lovely with enough space, the room service are good. hotel location is excellent just cross the street from pavillion shopping mall and all of malls nearby, KLCC is few min. walk. The concierge service was very helpful. staffs were polite and nice to talk to. only problem was in checking in.... More 

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear BoZaid_3s4, Thank you for staying with us and sharing your positive Prince Hotel & Residence Kuala Lumpur experience on Tripadvisor. It is a pleasure to know that my team members highlighted your stay with us and you enjoyed our prime location in the Golden Triangle. We appreciate your feedback on our check-in process, a member of our team will... More 

Maidenhead, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here before, had good experiences and was not disappointed this time - great service and very comfortable. WiFi coverage has in the past been a bit 'spotty' but something has changed for the better as I connected cleanly throughout the hotel with my phone. Excellent service from all the staff I dealt with.

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear 727michaelt, The pleasure was ours to welcome you back to Prince Hotel & Residence Kuala Lumpur, we are honoured to be your preferred hotel in Kuala Lumpur. We appreciate your compliments on our team members’ warm hospitality, and we always look forward to welcoming you back. See you again soon. Yours sincerely, Tim Quarm General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 6 nights and I must said I have a great stays. The food is excellent and the service is fantastic. Unlike most hotels where they do not bother about the cleanliness, I must said the room is well maintained. I am constant traveler and this is one of the best hotel I stayed so... More 

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear Monkey L, Thank you for reviewing your recent Prince Hotel & Residence Kuala Lumpur experience, we are delighted that you enjoyed a pleasant six-day stay with us. We are glad that you were comfortable and felt well-looked after during your stay. We appreciate your kind compliments on our food, cleanliness and attentive service, and look forward to welcoming you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent Hotel The staff was very polite. Wifi connectivity bad. Prince Hotel was not bad However, the unfriendly, unhelpful, rude and unhonest of one of the receptionist loved my stay though it was short but very sweet and memorable.

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear ghamdi s, Thank you for choosing Prince Hotel & Residence Kuala Lumpur, we are delighted that you felt comfortable and you found many of my team members polite during your brief stay. However, it is regrettable that the Wi-Fi disappointed you and to learn of the service shortfalls at the Front Office. I have discussed your feedback with all... More 

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Prince many times; usually a few weeks each year. Great for business and really well located. Business lounge is great and staff always really professional, friendly and helpful. Ideally located

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear mike r, Thank you for your kind compliments of Prince Hotel & Residence Kuala Lumpur, it is a great pleasure to know that you enjoyed a great experience with us, every time you have stayed here. We value your loyalty as one of our regular visitors and thank you for your continued patronage. We look forward to welcoming you... More 

karachi
Top Contributor
124 reviews 124 reviews
34 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 1 week ago

Prince hotel and residences is located in a very central location of Kuala Lumpur. It is adjacent to Bukit Bintang, the happening street in KL. right across, as you step out, is the grand mall, The Pavilion, where you will find all the designer stores, restaurants, cafes, spas etc. The anchor store, The parkson, is also located here. The twin... More 

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear sainbasha, Thank you for your kind review of Prince Hotel & Residence Kuala Lumpur, it is a pleasure knowing that you were satisfied with your overall stay experience with us. We appreciate your feedback on our guest room, amenities and our breakfast spread. It is regrettable that the Wi-Fi underperformed during your stay and this issue has since been... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

my previous experience of staying in this hotel was good. However, the unfriendly, unhelpful, rude and unhonest of one of the receptionist i met during check in today was really spoilt my day..............

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear Ms_SF1, Thank you for sharing your experience and I am sorry to read of your unpleasant experience during your stay with us. Please be assured that what you experienced is not typical of the warm hospitality and service that truly reflects Prince Hotel & Residence Kuala Lumpur. I have discussed your feedback with all team members involved and we... More 

Ipoh, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

Exceptional, Marvellous and Worthy ! Comparasion with other hotel i have ever stayed, definetly the best . Excellent clean room , friendly reception services & cozy environment surrounding ! Good spots to move around the Kuala Lumpur city in reagardless day or night life. Restaurants easily access with walking distance

Review collected in partnership with this hotel

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PHRKL, General Manager at Prince Hotel & Residence Kuala Lumpur, responded to this review

Dear HWong289, It is always comforting to know that our guests enjoyed an exceptional stay with us. Thank you for your kind compliments of Prince Hotel & Residence Kuala Lumpur. I am delighted to know that you were well-taken of by my team members and enjoyed our prime location, food and amenities. We look forward to seeing more of you... More 

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