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All 270 Kuala Lumpur hotels

Prince Hotel & Residence

4.5 of 5 Hotel   |   No.4 Jalan Conlay, Kuala Lumpur 50450, Malaysia
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79%
Ranked #29 of 270 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
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1,574 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW via mobile

Attended a wedding on 6 September 2014, We were having Malay dome set dinner and I must say the ayam masak merah is very nice . The waiter service is good and he take good care of us. The meja beradab was nicely decorated and the hotel dome light match the atmosphere. I would certainly recommend more friends to have... More

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Jakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed today NEW

Check in: Receptionist took a longer time than the average 5 stars hotel to check me in. I was wondering whether the root cause is the receptionist or the system- until I checked out with different receptionist and it still took for about 13-15 minutes (and I was trying to catch a flight :( ) Room: Compared to other 5... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I attended a wedding here last week (which was beautiful) so staying here is definitely convenient. It's located just across Pavilion shopping mall, though one can't merely cross the street (unless you don't mind jaywalking) so I'd say it's about 5 mins away. So if shopping is your main reason to visit, this hotel is certainly a good choice. I... More

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Penang, Pulau Pinang, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

as a 5-star hotel, i was looking forward for my stay at Prince hotel but just a 2-days stay, it had totally changed my impression about this hotel and no longer would want to stay in future. i booked room with dining credit package ( 1 night stay with 1 dining voucher)via phone as i would like to try out... More

Was this review helpful? Yes 3
PHRKL, General Manager at Prince Hotel & Residence, responded to this review

Dear 002002002, We deeply regret that your recent stay with us was disappointing. Thank you for being honest and frank with your review. We wish to assure you that what you experienced is not typical of the quality Prince Hotel & Residence Kuala Lumpur hospitality experience which we endeavour to deliver to our guests. Whilst we are pleased that you... More

München
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Convenient location to KL's hotspots KLCC. Hotel mainly occupied by tourists, but also fine for business travellers. Breakfast below 5-star standards, but still good compared to European standards. Nice restaurants in the hotel and very close by. Rooms spacious and clean. Stay was fine overall, not superb, but definitely worth the money.

Was this review helpful? Yes 1
PHRKL, General Manager at Prince Hotel & Residence, responded to this review

Dear Larry000, Thank you for your warm review of Prince Hotel & Residence Kuala Lumpur, we are delighted that you enjoyed your experience with us. It is a pleasure to know that our prime location on Jalan Conlay offers endless shopping and entertainment for our guests, the bedroom and Food & Beverage outlets all made your stay comfortable. We also... More

Hong Kong Region, China
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

the hotel would be rated higher if not for the incredibly slow check-in and check-out procedures. Ot can take 15 minutes or longer to check-in. I do not if the Prince Hotel is using some antiquated system, but I travel each week and this front desk is painfully slow. If you are in a rush, go down early because if... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PHRKL, General Manager at Prince Hotel & Residence, responded to this review

Dear Jason k, Thank you for reviewing Prince Hotel & Residence Kuala Lumpur, we always appreciate hearing back from our guests. We are delighted to read that our prime location offers endless shopping and entertainment to our guests and that the clean bedroom highlighted your stay with us. We agree that your check-in and check-out could have been better executed... More

Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was my first time in Malaysia and they upgraded me to a deluxe suite with a wonderful view of the twin towers. Quite a memorable experience. Thanks. The service was excellent and comparable to any 5-star hotel in this part of the world. My only constructive comment for them is to reconsider more variety in their breakfast buffet.

Was this review helpful? Yes 2
PHRKL, General Manager at Prince Hotel & Residence, responded to this review

Dear Pratyush N, Thank you for choosing Prince Hotel & Residence Kuala Lumpur. Whilst we are pleased that you were comfortable and enjoyed your stay with us, please be assured that we have taken note of your comment regarding our breakfast offerings. You will be glad to know that we conduct regular food quality and menu reviews as part of... More

Wellington, New Zealand
Top Contributor
52 reviews 52 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Walking distance to KLCC, malls, national crafts centre, hop on/hop off bus. Had a standard room which had a very comfortable king sized bed. Not much of a view due to the high density location. Breakfast buffet excellent and the hotel loaned me a power adapter without hassle or charge for my 7 day stay when I found I'd brought... More

Was this review helpful? Yes 2
PHRKL, General Manager at Prince Hotel & Residence, responded to this review

Dear Janekiwi, Thank you for reviewing Prince Hotel & Residence Kuala Lumpur, we are glad that you were comfortable and felt well-looked after during your stay with us. Our prime location on Jalan Conlay is indeed convenient for all our business and leisure guests, with the KL Monorail station (only a five-minute walk away) connecting the Kuala Lumpur Sentral transport... More

Bangkok, Thailand
Contributor
15 reviews 15 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

No real complaints. Quick check-in. Good internet. Spacious rooms. Good and reasonably priced room service. Comfortable beds. OK Gym. Good pool. Good breakfast. Only 5-10 mins walk from KLCC. I have not stayed at many hotels in KL but this one ticked off all the things I look for when travelling for business. I would stay here again. My only... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PHRKL, General Manager at Prince Hotel & Residence, responded to this review

Dear FamilyBarker, Thank you for choosing Prince Hotel & Residence Kuala Lumpur. It is a great pleasure to know that your stay experiences with us have been positive and comfortable. Thank you for your kind feedback on our bedrooms and facilities. We have taken the liberty to update your preference for a non-smoking room in our system for your future... More

Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Location is very convenient just opposite Pavillon. Within walking distance to other shopping malls like Lot 10, Farenheit, Sungei Wangi, Alor Street. Booked 2 bedroom apartment, very nice and comfortable stay with breakfast on 10th floor. Spread is sufficient for breakfast, don't expect hotel buffet breakfast spread though. Service of staff is good and all very helpful when approached. Will... More

Review collected in partnership with this hotel

Was this review helpful? Yes
PHRKL, General Manager at Prince Hotel & Residence, responded to this review

Dear Catherine P, Thank you for letting us know what made your recent stay at Prince Hotel & Residence Kuala Lumpur a comfortable and pleasant experience. We are delighted that you felt well-looked after by our team - your kind recommendation and compliments of our food and rooms are very much appreciated. We value your continued patronage and are looking... More

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Additional Information about Prince Hotel & Residence

Address: No.4 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Prince Hotel & Residence 4.5*
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Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel

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