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All 261 Kuala Lumpur hotels

Hotel Istana

4.5 of 5 Hotel   |   73 Jalan Raja Chulan | Kuala Lumpur, Kuala Lumpur 50200, Malaysia
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Ranked #39 of 261 hotels in Kuala Lumpur
A recent review
5 of 5 stars Reviewed September 9, 2010
ajayrimple Gurgaon, India
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1,863 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (444)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Hotel Istana
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Gurgaon, India
1 review
5 of 5 stars Reviewed September 9, 2010

Hi, Our stay at hotel Istana was simply a memoriable one. The staff was very courteous & eager to assist. The Suite we stayed in was very comfortable and quite. Room service was efficient and no waiting for anything at the hotel. We were guided well during our stay at KUL so that we do not miss out anything there.... More

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Top Contributor
65 reviews 65 reviews
54 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed September 8, 2010

This was our second stay at the Istana. We only booked again as we needed two rooms for our family of five and the rates were reasonable. We booked the Club room and they serve a good early evening spread in the Lounge. This is rated as a five star hotel but is really only a four star. The Lobby... More

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Puerto Madryn, Argentina
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2010

I stayed 2 nights. The hotel was really nice. The staff was incredible and hospitable. My room was spotlessly clean and spacious. The location is convenient for you to walk to restaurent. The breakfast was very good with many choices. I'll determine to stay here again if coming back Malaysia. Highly recommend!

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2 reviews
1 of 5 stars Reviewed August 29, 2010

We stayed in this hotel for 3 nights, It was like being in a cattle market!! It was the week before the Ramada and i think every Muslim in Asia was on holidays and staying in the Istana. In the mornings at breakfast there was 800 guests being served between the dinning room and the tents, if you got up... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 27, 2010

We prebooked a double room and when we arrived at 5pm had to wait for an hour for the room, they insisted on 2 single beds but we were adamant that we booked 1 bed. This was out 12 visit to KL, we chose the Istana due to its location )excellent) and 5 star rating.............. 2 star more like it,... More

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Senior Contributor
22 reviews 22 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 23, 2010 via mobile

Stayed two nights here - rooms fab, quite large, nice bedding etc... Huge bathroom. Staff are great- if anything, and this sounds ridiculous, they're too friendly and helpful! They all had badges on with smiley faces asking for you to tell them how they've served you. Every member of staff asks how you are, can they help etc... Your suitcase... More

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1 review
5 of 5 stars Reviewed August 16, 2010

We stayed at Istana Hotel recently and it is an excellent hotel to stay in. The big magistic entrance with fountains and relaxing area along with security service and great reception with concierge....provided a trendy but yet classic view to it. The people and staff were extremely friendly and understanding. The kiddies pool for children was clean and very nice.... More

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1 review
5 of 5 stars Reviewed August 6, 2010

I stayed in the "Club Lounge" and, although its a package that costs a little more, it is great value. Seek out Kamal Asri, the Club Lounge Manager, on the 20th floor even before checking in to the hotel. You won't regret it!

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Senior Contributor
22 reviews 22 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 2, 2010

Just back from three nights in a club suite at the Istana. Never again. We had booked a club suite because asiarooms stated it slept 2 adults + 2 children. When we arrived there were no beds for the children. The clubroom manager kept telling us 'he couldn't do anything because it was an internet booking' ??? We had it... More

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somerset uk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2010

Stayed in a Club Room and I was very impressed by the quality of service and attentiveness from the staff. Nothing was too much bother and the Clubroom Manager was incredibly efficient and knowledgeable about KL, suggesting possible areas to visit and making us feel as comfortable as possible. Rooms are not new, but spacious and well looked after. Cleaning... More

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Hotel Summarization (Beta)

What travelers say

  • Club lounge(53)
  • Very good(34)
  • Monorail station(18)
  • Pool area(14)
  • Buffet breakfast(11)
  • Great location(8)
  • Room service(7)
  • Staff were friendly(6)
  • Shopping mall(6)
  • King size bed(5)

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan | Kuala Lumpur, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Istana 4.5*
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Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur

640 photos of this hotel

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Hotel & grounds (118)
Pool/beach area (43)
Dining (44)
Room/suite (138)
Bathroom (86)
Family/play areas (2)
Other (146)

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Dining (3)
Hotel & grounds (11)
Pool/beach area (2)
Room/suite (11)
Other (3)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#21 Spa Hotel in Kuala Lumpur #27 Romantic Hotel in Kuala Lumpur #30 Family Hotel in Kuala Lumpur #32 Luxury Hotel in Kuala Lumpur
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