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Hotel Istana

4.5 of 5 73 Jalan Raja Chulan | Kuala Lumpur, Kuala Lumpur 50200, Malaysia
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2,113 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (529)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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Mumbai (Bombay), India
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 22, 2011

Well not a Five star hotel from any angle. Vegiterian please stay away from hotel. We booked Club room i.e. higher end room in their hotel in Aug 10 2011. Room was clean though no five star feeling in lobby. We have request for KL view room though we have been given pool view. Club floor was small and club... More 

Was this review helpful? Yes 1
Peterborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 20, 2011

Great location in the middle of the town, views of the Petronas Towers, lots of places within walking distance, however the walls in the room we stayed in, were very thin. Had a terrible night sleep and had to call reception because of the noise from the adjacent room. Breakfast was good and so were most of the staff, however... More 

Was this review helpful? Yes 1
Chennai (Madras), India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2011

This is one of the best hotels to stay in KL, situated just at the center of the market place, this place is wonderful for all sorts of people. If you are staying here I would suggest that you ask for the Club suite rooms. The place is expensive by every Penny is worth the value of stay. You would... More 

Was this review helpful? Yes 2
Brisbane
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 17, 2011

Excellent for shopping, near to al of the action, and not too bad a place.

Was this review helpful? Yes 1
Victoria, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2011

This is a hotel which was certainly five star when it was built about 18 years ago, and is still extremely nice. Our room, a club floor suite, was big and comfortable, but the shower leaked on the bathroom floor and the sofas looked a little worn. On our last three days, an electrical buzzing sound started from the switch... More 

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2011

This is possibly the worst hotel I have ever been in....I booked on the internet through Hotelclub and it was rated as a 5 star hotel. When we arrived 2 hours after check in time we were told our room was not ready and would have to wait another 45minutes. When I said that I wasn't happy to wait they... More 

Was this review helpful? Yes 1
West Yorks
Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 16, 2011

We really enjoyed my stay at Hotel istana Kl. The staff were more than helpful and the food very good. We had a spacious room which was pleasant. We would have like a swim in the pool but it was a bit cloudy so didn't bother. Location is very central and roads very busy.

Was this review helpful? Yes 2
brussels
Top Contributor
55 reviews 55 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 14, 2011

Agreeing with other reviews, this is more of a 4 star hotel than 5 star hotel. In my case I got a very good deal online for the room. If you book at the reception it would be 3 times more expensive. Rooms are large but deco is rather outdated as it is the general interior design of the building.... More 

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Toronto, Ontario
Top Contributor
95 reviews 95 reviews
65 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed August 13, 2011

We decided to start our Southeast Asia trip by staying at a decent hotel and we were not disappointed. Hotel Istana is a great place to get over jet lag! We stayed here 4 nights. The staff were friendly and went out of their way to greet us and wish us a pleasant stay. The room was clean and quiet,... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 13, 2011

My partner and I stayed here for 4 days. Location wise, 5-10 mins walk to the Bukit Bintang. The check-in process was a breeze. The staffs' service is good (they greet you every time they see you at the lobby). Concierge was very helpful but it is slightly pricey to book a car with them. Room: - Clean and spacious.... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Club lounge(53)
  • Very good(34)
  • Monorail station(18)
  • Pool area(14)
  • Buffet breakfast(11)
  • Great location(8)
  • Room service(7)
  • Staff were friendly(6)
  • Shopping mall(6)
  • Petronas Towers(5)

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan | Kuala Lumpur, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Istana 4.5*
Number of rooms: 505
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Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#20 Spa Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
#28 Family Hotel in Kuala Lumpur
#29 Luxury Hotel in Kuala Lumpur
#30 Business Hotel in Kuala Lumpur

1,026 photos of this hotel

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Adult Pool (5)
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