We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 263 Kuala Lumpur hotels

Hotel Istana

4.5 of 5 Hotel   |   73 Jalan Raja Chulan | Kuala Lumpur, Kuala Lumpur 50200, Malaysia
Hotel amenities
Save Saved
You added Hotel Istana to your Saves list
Hotel Istana
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #39 of 263 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed yesterday
Mark M Houston
  • Overview
  • Reviews (1,875)
  • Photos (644)
  • Amenities
  • Q&A
  • Room tips (445)
  • Location
  • More
Write a Review

1,875 people have reviewed this hotel

Traveler rating
    666
    687
    297
    131
    94
See reviews for
386
672
135
245
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Houston
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed at the Istana twice for three or four nights each time. It was nice because we were within walking distance of several shopping malls. The staff was friendly and helpful. While a very nice place, I did not feel it was a 5 star as advertised. We booked through Expedia, and the first time, they did not... More

Was this review helpful? Yes
Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Highly recommended. When I checked in for 4 nights on the 21st July I was advised that the recent upgrade including wifi (turn on the router at the plug socket with what looks like a mobile phone battery charger in it above the desk) and a safe in every room was now virtually complete. My L14 room has these features... More

Was this review helpful? Yes
Cardiff, United Kingdom
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked here for only 2 nights as a stopover before visiting Bali. Arrived at 9.30 am and was really pleased that I was allowed to check in then as this meant I could have a few hours sleep to catch up on sleep missed from 13 hour flight. Breakfast here was very good, plenty of choice and an egg station... More

Was this review helpful? Yes 1
Beckermet
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Istana is a thirty year old luxury hotel in the centre of KL. The room was first class and the location of the hotel was ideal for a pub crawl. The entrance foyer is genuinely grand and the staff whom we met were all charming and helpful. We did not eat at the hotel. In the morning some of... More

Was this review helpful? Yes
Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel may be a little dated however the staff are some friendly and welcoming. The location is within walking distance to all the attractions even with all the construction going on in KL at the moment. It is close to the monorail however there has been landslides that took out two Monorail stations so plan ahead and you will... More

Was this review helpful? Yes
Adelaide, South Australia, Australia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel. Great location, great breakfast bar, very comfortable rooms - and having a drink and sinking into one of the couches in the foyer is an incredibly relaxing experience. The pool is delicious-good size, and respite from the heat!

Was this review helpful? Yes
Tonbridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Istana in Kuala Lumpur is one very elegant hotel. The staff in the foyer entrance and everywhere else, are happy, helpful and attentive. We stayed there for a week October 2013 and are again staying there at the beginning of October 2014 to enjoy good living in elegant and cool surroundings at the same price that you would pay... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was quite clean i loved my room its was so great i stayed there for about 9 days. Mainky the hotels location was great. The pavillion was about 5-10 minutes away by walking and the towers were quite a farther but still close i could see them from my room. The breakfast was great with a nice variety.... More

Was this review helpful? Yes 1
Timaru New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

a great stay again at the ISTANA friendly staff gave us a great "welcome back" amazing after all the guests that stay there, club room fabulous, private check in. club lounge does not disapoint all things great , stayed 6 nights an experience worth remembering!

Was this review helpful? Yes 2
Perth
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very roomy Club suite for 4 nights. The Club Lounge staff were very friendly and helpful with special mention of Azizan who provided very personalised service at evening cocktails. The lobby had old world charm but it was a pity that the smokers spoilt it.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Istana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Istana? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Club lounge(53)
  • Very good(34)
  • Monorail station(18)
  • Pool area(14)
  • Buffet breakfast(11)
  • Great location(8)
  • Room service(7)
  • Staff were friendly(6)
  • Shopping mall(6)
  • King size bed(5)

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan | Kuala Lumpur, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Istana 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Asiatravel.com Holdings, Expedia, Travelocity, Orbitz, Hotels.com, Cheap Tickets, Tingo, Otel, TripOnline SA and BookingOdigeoWL so you can book your Hotel Istana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur

644 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (615)
Viewed
Hotel & grounds (119)
Viewed
Pool/beach area (43)
Viewed
Dining (44)
Viewed
View from room (34)
Viewed
Room/suite (138)
Viewed
Bathroom (86)
Viewed
Family/play areas (2)
Viewed
Other (149)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Dining (3)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (2)
Viewed
Room/suite (11)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#20 Spa Hotel in Kuala Lumpur #27 Romantic Hotel in Kuala Lumpur #29 Family Hotel in Kuala Lumpur #32 Luxury Hotel in Kuala Lumpur
Hotel Class
Number of rooms
505

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer