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JW Marriott Hotel Kuala Lumpur

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183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Complimentary breakfast
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JW Marriott Hotel Kuala Lumpur
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JW Marriott Hotel Kuala Lumpur
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1,365 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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Riyadh, Saudi Arabia
2 reviews
5 of 5 stars Reviewed today NEW

I stayed at this hotel last week for 2 days before my departure to Penang. Well, where do i start ? 5 start service with 5 star location and 5 star staff. The duty manager offered my kids free breakfast which was a very big gesture of appreciation and kindness. This place will definitely be my main spot when i... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great hotel in a fabulous location with luxurious room and bathroom, fabulous gym, pool, spa and very friendly and helpful staff. Special thanks to Amir at concierge for his great recommendations, guidance and assistance which made my visit to KL that much more enjoyable. Free in-room wifi that was fast and dependable was an unexpected bonus. Definitely recommend this hotel!

Was this review helpful? Yes 1
Malaysia
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Do I really need to review this luxury 5-star hotel? Not really, but here goes anyway - everything was great ; from the speedy and efficient check-in, helpful staff and a great location in the middle of a shopping haven - you can also hop onto the free "Go KL' city shuttle buses that stop almost at the doorstep of... More 

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Kuching, Malaysia
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Even though I was dressed VERY simply, I was treated like some celebrity from the time I stepped through the doors. I had my own room manager who escorted me to my room and ensured that everything was acceptable by me. They gave me extra whatever I asked for, no questions asked. Towards the evening I was even given a... More 

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Senior Contributor
47 reviews 47 reviews
32 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent a 2 nights getaway in Kuala Lumour and stayed at JW Marriott Kuala Lumpur. In short, a awesome stay and super service from the management and staff! Was upgraded to the junior suite room (platinum elite member privilege) and they specially put me in the same suite room that I stayed before. The hospitality and the professional service of... More 

Was this review helpful? Yes 2
Penang Island, Malaysia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location and a fantastic luxury hotel. Great service by the staff that showed me to the room and explained how the wifi worked etc. Got the king size bed which is big enough for 2 adults and a 5 year old. The service kept coming, even checking whether we have enough toiletries! Ordered room service, which was from one... More 

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Tokyo, Japan
Contributor
18 reviews 18 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at this property for a period of three nights for business. Here are my thoughts on various aspects of the property: Club Lounge: The staff was very accommodating and the food offered was well prepared and flavorful. The manager, Reza, runs a very well-oiled machine, with staff individuals like MJ going above and beyond to meet your... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

First time stay at JW Marriott KL, I feel warm when I step in the lobby. the staff was very attentive. The next day I went to Shanghai Restaurant had a lunch, the food was very delicious, especially the dim sum and the tan tan noodles . Hope can be come back again.

Was this review helpful? Yes 2
Hong Kong, China
Top Contributor
76 reviews 76 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great hotel with helpful staff. I agree with other comments that it would benefit from a "upgrade" but the rooms are of a high standard and have plenty of space. There are several restaurants on the lower ground floor all of which are excellent....restaurant shook is a particular highlight

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had the pleasure of staying at the JW Marriott on our recent visit to Kuala Lumpur. We have stayed in numerous Marriott properties around the world, but the service and attention to detail we experienced while at this hotel was absolutely outstanding and will make it very hard for other five star hotels to top in the future! Upon... More 

Was this review helpful? Yes 1
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