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All 274 Kuala Lumpur hotels

JW Marriott Hotel Kuala Lumpur

5.0 of 5 Hotel   |   183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Ranked #8 of 274 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SuziePhuket_Thailand Phuket, Thailand
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1,105 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phuket, Thailand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Highly impressed by the service from concierge. I asked them for their assistance and they went beyond. A lot of phone calls, research and emails involved. Very friendly staff and highly efficient! Big thanks to Zainal, Kenny & Irene!!

Was this review helpful? Yes 1
Sungai Petani, Malaysia
Top Contributor
92 reviews 92 reviews
25 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed yesterday NEW

recently attended a wedding dinner at the ball room. The room was well decorated (I guess by the host), the food was very good but the service by the staff who I think are foreign workers was poor. They blocked the view of patrons seeing the performances on stage. Many requests for drinks were not met, so I had to... More 

Was this review helpful? Yes 2
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Bhupinder2010, Thank you for sharing about your recent experience at our hotel. We are glad to read that you appreciated the decoration and menu offered at the wedding dinner you attended at our Mayang Sari Grand Ballroom. I am very disappointed however to read that our quality of service did not meet your expectations, in regards to meeting the... More 

Malaysia
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family stayed here to celebrate my 40th birthday. I got a card signed by individual members of the Guest Service team which I thouht was nice... And a chocolate cake. One thing I like about the hotel is its wide food options. Adjoining the hotel are the restaurants of Starhill (Feast Village). You can dine there and have the... More 

Was this review helpful? Yes 4
Abuja, Nigeria
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel staff are nice and friendly, always attentive and willing to go the extra mile. That is really important in customer service especially when you have had a long travel! The rooms are comfortable and spacious. It's across the Pavillion mall and close to other shopping areas.

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfectly located in Bukit Bintang right opposite Pavillion shopping centre, and a short walk away from nightlife. The junior suite rooms are large enough and well furnished. They have very comfortable beds, large and functional bathroom, desk and sofa, and 2 big screen TVs. The executive lounge offers great food and lovely views, and the service is always excellent. Only... More 

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great time with my family gathering again in Shanghai Restaurant at JW Marriott KL. One if the signature dish that we always have is the braised sea cucumber in claypot, good for skin especially ladies.

Was this review helpful? Yes 5
Gurgaon, India
Top Contributor
71 reviews 71 reviews
48 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There is no better place to be in - in the thick of things in bustling KL, than at the JW Marriott, Kuala Lumpur. Its a great location - in Jalan Bukit Bintang - which is a bee-hive of activities : attractions, shopping and the CBD. I stayed recently at this property. Though more than a decade old, the maintenance... More 

Was this review helpful? Yes 4
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My 2 kids, my 5 months old baby, my hubby and myself had a very great time staying at this hotel. Special mentioned 'Daniel' from the kitchen pool manager(not quite sure if he's the manager) super kind and friendly! The Phillipino front desk that serve our ckin is also very customer oriented, polite and friendly. For guest who has kids... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visit Shanghai Restaurant with my family again, first choice of my family. All the staffs really knew me well, always provided the excellent services. I super like the deep-fried cod stuffed with French goose liver and the baked chicken pie with walnut. All the appertizer really unique and authentic and delicious.sure will visit again and recommend to my friends for... More 

Was this review helpful? Yes 5
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a wonderful dinner with my family in JW Marriott KL @ Shanghai Restaurant. The service staffs very efficiency and do the extra mile, I plan to celebrate birthday to my friend. However I forgot to buy the cake to him, the manager managed to get the birthday cake and red eggs arrangements to us. Really superb..

Was this review helpful? Yes 4
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Additional Information about JW Marriott Hotel Kuala Lumpur

Address: 183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Kuala Lumpur 5*
Number of rooms: 514
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Also Known As:
Jw Marriott Kuala Lumpur
Marriott Kuala Lumpur
Kuala Lumpur Marriott
Hotel Style:
#5 Spa Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#7 Luxury Hotel in Kuala Lumpur
#10 Romantic Hotel in Kuala Lumpur

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