good service, good amenities--the usual expected service from a 5-stars hotel. can't really be disappointed, it's a standard luxurious hotel. Plenty of nice restaurants. more

Had a twin (2 double beds) room in October 2009. We stayed here (not being frequent 5-star people!) because Malaysia is so cheap and we could book this hotel for about the price of a Holiday Inn or similar decent motel-type place in the UK. The room was OK, TV a bit dated, the bathroom (with separate bath and shower... more

The hotel is a good quality Marriott hotel located centrally near an assortment of shops and resturants. Chinatown is about a 20 minute walk. There are good transport links and the staff are efficient. The swimming pool is a few floors up and well maintained. During the rainy season breakfast is served at the Food Village at the bottom of... more

Awesome location, right downtown adjacent to the Starwood Gallery with oodles of luxe goods shopping opportunities. Over 8 great restaurants in connecting mall including traditional Thai, Malay, sushi, Korean BBQ, and Asian Fusion cuisine. Rooms are elegant and comfortable with broadband access, flat screen TV, fully stocked bar and seating area. Pool with workout area and spa. Cigar bar (Havana... more

East wing was grotty Swimming pool excellent Location excellent. Bedrooms very old had to change 3 times . Breakfast boring but convenient. On the MonoRail to the shopping centre. KL very humid but a beautiful city. You must eat at the rotating restaurant. more

Me and my husband celebrated our 1st anniversary in the most romantic setting created by the Marriott Team in KL. We were upgraded knowing it was our anniversary and also had a beautiful bouquet of flowers and a sumptous cake waiting for us in our room. The restaurants were perfect and did not give us any reasons of stepping out... more

room and hotel look alright. it was the season of Saudi tourists and packed with veiled and bearded Arabs. However the problem was the mouldy smell of bedsheets and pillows. I had them changed all but the same. Probably it was because of high humidity in August, but they should have better washing and drying systems. I prepaid through travel... more

The hotel has improved alot compared to my previous stays. The only shortfall was the recption staff issued additional room key without verifying the name or details in the system. Overall staffs were polite and thanks to a ladt staff named Shanky for the great birthday arrangement! Great job! more

We extended our stay by one night because we loved KL! The JW marriott is awesomely located. Right across from one of the premier designer malls, close to restaurants and even a movie theatre. The rooms could have been larger but can't complain for a city. They were certainly not crammed. People were nice, reception and room service staff spoke... more