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All 264 Kuala Lumpur hotels

JW Marriott Hotel Kuala Lumpur

5.0 of 5 Hotel   |   183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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80%
Ranked #24 of 264 hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lodwyk D Dubai, United Arab Emirates
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792 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed yesterday NEW

High standard room as expected and friendly efficient service. Hotel was recommended by friends for its central location, which turned out to be perfect. Apart from being across the road from The Pavilion, all other shopping complexes were within walking distance - Fahrenheit, Lot 10, BB Plaza, Loy Yat and Times Square. Not forgetting The popular Jalan Alor for street... More

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Singapore
Top Contributor
73 reviews 73 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my third stay at JW Marriott KL. It's a very well kept hotel despite its age. Not many hotels in Malaysia are well maintained after five years. Love it's location too, right next to the Pavilion, lot One etc. the last stay, the concierge "ate up" half my groceries (I discovered I had only half of what I... More

Was this review helpful? Yes 1
Bodø, Nordland, Norway
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Simply perfect hotel, great staff, friendly, not cheap but normal its Marriott ! Highly recommended to families, friends and couples Dont miss it ! was amazing place to spend the holiday in nice place which u got everything U want whenever U want

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Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Saif S Warmest Greetings from JW Marriott Kuala Lumpur! I am extremely happy to read that you had a fantastic time whilst your stay at the hotel. Your warm comment will definitely be shared with the team so we may provide you with the positive JW Marriott experience again on your next visit. Thank you and we are looking... More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for business. Nice deco in the hall, tidy room and very good location, almost at the center of everything. Moved around in taxi with ease. Suggest choosing local food than western during breakfast but that's just personal taste. Overall not a bad stay.

Was this review helpful? Yes 4
Kuala Lumpur
2 reviews
5 of 5 stars Reviewed 1 week ago

This is my preferred hotel in KL. I've stayed here many times and have had my wife join me and she shared my feelings for this particular hotel. It is rare that on another grueling four week business trip to Asia that I actually enjoy a hotel stay but that is the case with this hotel. Unfortunately the executive lounge... More

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Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear John D, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for sharing your warm comments and being a loyal patron to our brand. I am happy that your stays with us have always been comfortable and enjoyable. In our effort to continuously provide the finest facilities for our guests, please be inform that we will also be having... More

Antelope, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have had such a wonderful time in Malaysia, starting with our lovely room. They surprised us with an anniversary greeting chocolate cake with plate of fruits and the cherry on top was the two white swan towel arrangement on our bed with heart shaped rose petals around it. It was so wonderful that it started out very romantic. They... More

Was this review helpful? Yes 1
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Maria C, Warmest Greetings and Happy Anniversary from JW Marriott Kuala Lumpur! Thank you for choosing to stay with us and sharing your wonderful experience. It is definitely our pleasure to be of "Spirit to Serve" and have you both celebrating your anniversary with us. Thank you. Warm Regards, Mahmoud Skaf General Manager More

Livermore, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Must commend Burhan Ahmad and Chef Yusoff for the excellent service and attention they afforded our group. Thank you very much! Staff was always friendly and helpful, most especially the reception/front desk. Breakfast was very good and plentiful.

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Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Chito B Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for writing your lovely review. I am delighted that your recent stay was made special by Burhan and Chef Yusoff. Trust that your kind words of encouragement will be share with the team, especially with the both of them on how their actions have notably impacted your stay... More

Senior Contributor
37 reviews 37 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved the stay at this Marriott property it's really well maintained and the rooms are huge and comfy it's at the centre hence great connectivity great job Marriott team keep it up get the rooms on the higher floor you would love the view

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Seattle, Washington
Contributor
19 reviews 19 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night on our way back to Singapore from Pulau Langkawi. After spending the night on an overnight train and arriving in KL at 6:30 in the morning, we were tired and had little hope of checking-in at such an early time. However to our surprise they checked us in at 7:30am to a most comfortable pair of rooms.... More

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Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Ben H, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for sharing your recent experience at the hotel. I am thrilled to read of your wonderful stay to the hotel. I am indeed proud to be working with such an outstanding team of associates. Please be assured that your review will be shared with the team. Also the... More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent three lovely nights with the family here and loved it. The hotel is nestled amongst numerous shopping malls so the location is perfect if you are in KL to shop. You can also walk to Petronas/KCC in 15 minutes via an air conditioned walkway or there is a free shuttle bus outside the hotel. The area has plenty... More

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Waitee, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for sharing with us your warm comments. I love reading reviews such as yours. It gives me great pleasure to know that you and your beloved family have had an enjoyable time at the hotel. I will definitely share your comment with the team on how our actions have... More

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Additional Information about JW Marriott Hotel Kuala Lumpur

Address: 183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Kuala Lumpur 5*
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Also Known As:
Jw Marriott Kuala Lumpur
Marriott Kuala Lumpur
Kuala Lumpur Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Kuala Lumpur #14 Spa Hotel in Kuala Lumpur #22 Luxury Hotel in Kuala Lumpur #22 Romantic Hotel in Kuala Lumpur #26 Family Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Modern L-shaped Tower Hotel situated in Star Hill complex, a mixed-use development including a six-level retail mall. ... more   less 
Number of rooms
514

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