We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 254 Kuala Lumpur hotels

JW Marriott Hotel Kuala Lumpur

5.0 of 5 Hotel   |   183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added JW Marriott Hotel Kuala Lumpur to your Saves list
JW Marriott Hotel Kuala Lumpur
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
80%
Ranked #21 of 254 hotels in Kuala Lumpur
Certificate of Excellence 2013
A recent review
Write a Review

741 people have reviewed this hotel

Traveler rating
    323
    269
    92
    40
    17
See reviews for
142
174
66
260
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here for two nights, and from the moment I walked through the door to the moment I left I was treated wonderfully. Granted, I even showed up in shorts and a t-shirt due to the heat and humidity outside. The check-staff were great, explained my benefits as a gold member, and provided an escort up to my room.... More

Was this review helpful? Yes
Bangkok, Thailand
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was my fourth visit to KL but i choosed to go back for the third time with JW Marriott. Location is nice that is close to malls. Although i was informed that double-bed bedrooms were fully booked due to high season but the staff at check-in counter tried her best to make it for me. Club lounge was crowded... More

Was this review helpful? Yes
Ankara, Turkey
1 review
5 of 5 stars Reviewed 4 days ago NEW

We are already on our 2nd night of 4 days stay with wife and 17 months old twins.Two baby cots clean&new with proper bedsheets supplied which is a very big plus for us.Hotel staff is amazingly helpful.I have read reviews about internet in the rooms, seems they fixed that issue. We are happy so far!

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Hakan E, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for taking the time to share with us your review. I am delighted to learn that you and your beloved family were well taken cared off during your visit to the hotel. I will be sure to share your positive comment with the team on how our actions... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The room have a big bed(i stayed ini double beed) they give us queen size for each bed. The breakfast was buffet and omelette was good. Dont forget to try their mooncake! Their spa was good too, the staff was friendly they offer you a various range of tour, try the blacksmith tour to royal selangor

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Marshallpheri, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for sharing with us your experience at the hotel. I love reading reviews like yours and I am thrilled that you had an enjoyable and comfortable time with us. Mooncakes are my favourite and they are all home made by our skillful chefs in Shanghai Restaurant. Glad you liked... More

California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a first rate Marriott. Outstanding service, very good location for business. The rooms are everything you would expect from a JW Marriott, and there are a lot of restaurants and shops very nearby.

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear CAtravelguy, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for taking the time to write your review. I am thrilled to read that your recent stay with us was enjoyable and comfortable. I will be sure to share your positive experience with the team on how we have made an impression on your stay. Thank you and we... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here mostly because of the location, opposite Pavillion. The rooms are very spacious and the pool is very large.. although a tad shallow. I usually stay here or at the Westin next door, the tanning area is more shaded at the Westin though. I rate the two highly, but the JW Marriott is a bit cheaper. Service is... More

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Wheredoilive, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for sharing with us your review of the hotel. It was definitely a pleasure to have you here at the hotel and I am glad that you had an enjoyable time. We truly appreciate your positive words of encouragement. I will be sure to share it with the team.... More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 1 week ago

Im not a fan of 5 star hotels .. as sometimes they lack the warmth and have very hotel sort feeling... but Marriott has a great service , warmth in its hotel and the best part about the hotel is it location , you can walk to beautiful streets .. shop , eat and get tired... come back and again... More

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Ridhima1985, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for taking the time to share your review with us. I am delighted to read that your recent stay with us was wonderful and that you were well taken cared off during your time in Kuala Lumpur. We will be awaiting for your return should your traveling plans brings... More

Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a night's stay to attend a wedding. Right in the heart of the busy Bukit Bintang shopping district surrounded by many upscale shopping centres and hotels. The location is just amazing especially if one likes to shop or window shop high end items and parking was adequate. It was a saturday afternoon when we arrived. The reception was... More

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear S_nasadin Warmest Greetings from JW Marriott Kuala Lumpur! We truly appreciate you taking the time to share your experience at the hotel. I am disappointed to read about your concerns of the hotel. This is definitely not the service we promised to our valued customers. Trust that your comments are duly noted and the respective departmental leaders concerned are... More

Sydney
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The JW Marriott is what you would expect of a top-tier business hotel. Location is excellent in the middle of the bustling Bukit Bintang area, and the staff make you feel very welcome every time you come in from the street. Stayed on an executive floor, where the rooms are spacious, quiet and very well appointed. The selection of pillows... More

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Linus101, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for taking the time to share with us your review. I am glad that your recent stay at the hotel was comfortable and pleasant. Your comment about the JW Executive Lounge has been duly noted and please be informed that we will be moving the lounge to a much... More

Atlanta, Georgia
Contributor
19 reviews 19 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nestled in a tight group of smaller buildings, with beautiful grounds on the back side of the hotel, the JW Marriott in Kuala Lumpur is within walking distance of the Petronas towers. There are plenty of restaurants within walking distance and in the underground food court. The executive lounge is one of the best I've been to at a Marriott... More

Was this review helpful? Yes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Transporter104, Warmest Greetings from JW Marriott Kuala Lumpur! Thank you for taking the time to share with us your wonderful experience at the hotel. I enjoyed reading your feedback about the hotel. It gives me great pleasure to learn that your recent stay with us was enjoyable. Trust that you valuable comments will be shared with the team on... More

Been to JW Marriott Hotel Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Hotel Kuala Lumpur

Also Known As:
Jw Marriott Kuala Lumpur
Marriott Kuala Lumpur
Kuala Lumpur Marriott
Address: 183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Kuala Lumpur 5*
Official Description (provided by the hotel):
Modern L-shaped Tower Hotel situated in Star Hill complex, a mixed-use development including a six-level retail mall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity, Booking.com, Marriott, Orbitz, Priceline, Hotels.com, Tingo, Venere, Expedia and Asiatravel.com Holdings so you can book your JW Marriott Hotel Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage JW Marriott Hotel Kuala Lumpur, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.