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Quality Hotel City Centre

Jalan Raja Laut, Kuala Lumpur 50750, Malaysia
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Quality Hotel City Centre
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Ranked #233 of 286 Hotels in Kuala Lumpur
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278 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Dublin, Ireland
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What a terrible let down of a hotel. I expected more from a quality branded hotel. the room was very outdated, worn out beds and furniture, at least the linen was clean. the walls and ceilings were dirty and stained, the furniture had defiantly seen better days and the bathroom was absolutely disgusting. while you could see that housekeeping had... More 

Was this review helpful? Yes 1
Miri, Malaysia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

the location is strategic, near to Sogo however the rooms need to do major refurbishment. the bed is huge for a couple tho. well, i dont understand why there is a mirror through the walkway which quite scary...the varieties of the breakfast was limited and cold..

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 29, 2015

This hotel needs major renovation. I literally cried as i entered the room. it was covered with this damp odour, stains on the carpet, old and ugly furnitures, old decorated bedsheet, the mattress was old, was no longer a mattresses! Pillow was flat and smelly. The tiny bathtub had stains on it, water from the sink was leaking. The bathroom... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 22, 2015

Proximity to Masjid India was the main reason we took this hotel. It was when we got to our room, we were aghast with its condition. Firstly, the bed cover was so rough n dated we imagined that it had not been changed for a long time. Worse, we saw that the sides of the floor skirting was badly 'infested'... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 3, 2015

The place is strategic. Quite big for 2 peoples. But the accomodation inside it... the tv is seriously outdated and the channel might be disrupted here and there. Need to be booked if you want to stay. Sometimes you might be out of luck and room... The breakfast provided quite nice. But the wifi sucked badly. Averall not bad.

Was this review helpful? Yes 1
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

I was staying there somewhere in may and i have to wait so long to get the room, after that i was suprised where actually booked room for family category but was given normal room due fully booked i was not satisfied and then the room condition was very old and outdated with smell of carpet and it was very... More 

Was this review helpful? Yes 2
Hilversum
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 25, 2015

Depressing hotel not worth the price. Our room needs a big make-over. It's nice to come back to your hotel to relax and enjoy. The room was very depressing and looking outside with the terrible view made it even worse. We stayed 2 days but that was 2 days too much!

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kuching, sarawak
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 28, 2015

Checked in late last night and was upgraded to family room. At approximately 6.00 pm today, we got a call from the receptionist by the name of Nabila Murad asking us rudely and condenscendingly to move to another room at another floor as soon as possible. As we were late for an event, we told them that we would move... More 

Was this review helpful? Yes 7
Kyrenia, Cyprus
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed April 15, 2015

Hotel is tired, smells stale and of cigarettes. Bedding is old. Rooms are decorated and furnished from 30 years ago. First room the toilet plumbing constantly vibrated. We were promptly moved to a room where the toilet didnt flush, the basin was cracked and the shower didnt work. We called reception who said they would send somebody. This didn't happen.... More 

Was this review helpful? Yes 6
Winchester, United Kingdom
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

We booked this hotel before we left the UK just so we had a base for our first night in Malaysia. It was, as I expected, a little run down and shabby. The check in was easy. We booked 2 rooms for our family of 5. The children shared the two double beds in one room and my husband and... More 

Was this review helpful? Yes 1
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Quality Club Room (45)
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The Hotel (101)

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