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Golden Palace Hotel

174-176 Jalan Pudu, Kuala Lumpur 53300, Malaysia
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1 room 1 adult
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32 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 12, 2015 via mobile

Took long time to check-in, Unhelpfull and unprofessional staff. No towels in the room and when we asked it for they just ignored us. Room is not fresh, broken door and toilet seat. Noisy at night. Wifi not working. Don't book there, look for other nice hotels in the area.

Helpful?
1 Thank Tarek A
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 6, 2015 via mobile

The hotel is dirty. Smells like something just died there. Horrific humanskills on the receptionist. Just laughing with his friends when we come with our complaints, and just being plain rude. None of the people working here should ever have been in the serviceindustry. Aircon not working in first room. Cockroaches behind the bed in second room. Nerves on alert... More 

Helpful?
2 Thank Gypsybe

Travelers are raving about these Kuala Lumpur hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 5, 2015 via mobile

Do NOT stay here. If I could give it no stars, I would! Firstly, the staff at reception are the rudest people I have ever come across in the hospitality industry. Any time I needed to speak to them it seemed like I was a huge inconvenience. I requested a map of the city, having never been here before &... More 

Helpful?
2 Thank Kristian S
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 24, 2015 via mobile

The hotel clerk did not even say hello to us when we came in. The people who work here are not Nice at all. The rooms are in really bad condition, the first room we got had mold on the ceiling, dust everywhere and stains on the sheets. The second room we got was A little bit better, no mold... More 

Helpful?
1 Thank JustB1235
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

great location , nice room , clean toilet , free wifi , free water and coffee, royal style lobby 24 hour securitty near time squre , lowyart , bp plaza. famous street jalan alor 24 hour food available.

Helpful?
2 Thank iffi5552000
Kochi (Cochin), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 1, 2015

It is the worst hotel i ever stayed. Didnt get wifi facility.. No breakfast. At the time of checkin they told us that we didn't paid the amount and need to get out from the hotel. Is this the way a hotel management team should behave to foreigners? Rooms were dirty and TV is not functioning. Then why we people... More 

Helpful?
2 Thank Hotel2015
Kuala Belait, Brunei Darussalam
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 1, 2015

Not an impressive budget hotel to stay in. The room is small and when it rains, cockroaches invade my room. Was bitten by a bedbug and throughout my 4 days stayed, only once the cleaner cleaned the room and no small fridge in the room. The bedsheet was full of holes from the cigarettes and staining. I paid full for... More 

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Thank R B
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 30, 2014 via mobile

Golden Palace has 6 or 7 properties around the buhkit bintang area. This time, I stayed at the zodiac golden palace and needed to move rooms 3 times. I understand that this is a budget hotel, but the conditions were unacceptable. All of the rooms were dirty and not fully serviced, only the last one came with a towel. All... More 

Helpful?
2 Thank Betty C
Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 3, 2014

I have to say this is the worst hotel I have ever stayed in my life. Small, dirty room. The bed was dirty with hair, the heater was spoilt. The television was spoilt. The air con was dripping water on my bed. And there are freaking cockroaches crawling all over the room. The toilet door knob was spoilt too. The... More 

Helpful?
5 Thank Jcbulletz
raoajh, Manager at Golden Palace Hotel, responded to this review

This Pictures is not our hotel pictures you give review to wrong property and we will take legal action against you. More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 5, 2014

Excellent clean hotel, much more than we expected for the rate - very clean, quiet, well maintained and secure. The location was superb. We would like to thank all the staff at Golden Palace Hotel for being so friendly and helpful. Best location you can book in Kuala Lumpur, the place is active day and night and most of city... More 

Helpful?
1 Thank Sala118
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