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2.5 of 5 Small Hotel   |   Lot Number 39 | Jalan Tengkat Tong Shin, Kuala Lumpur 50200, Malaysia
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Hotel Star Castle
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Ranked #196 of 270 Kuala Lumpur B&B and Inns
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6 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 8, 2014 via mobile

As soon as I walked into the hotel I was skeptical! I've done budget accommodation many times before, but this isn't especially cheap (especially for KL) and it was extremely dirty. The room was nothing like the photo. Multiple bugs were seen in the bathroom and room, some of a worrisome size. The sheets had small hairs all over them... More 

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Bucharest, Bucuresti, Romania
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 29, 2014

Without any doubt, this was the worst room I've ever had in a hotel! It was small and soooo dirty. It also smelled very bad and there was a used ash tray, although they write on the bill that smoking is not allowed in the hotel. It was extremely loud the whole night, even the staff made a lot of... More 

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A TripAdvisor Member
1 of 5 stars Reviewed December 29, 2013

We booked the hotel for 4 but left the hotel after the very first night. The rooms small and dirty, the stairs were very narrow and broken plus as the cherry on the top the Indian guy at the reception told us we have to pay more then what we were told because of christmas. Don't be fooled by the... More 

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1 review
1 of 5 stars Reviewed September 11, 2013

I have never been to such a terrible hotel ever. The indian woman in the reception area was really rude to us and being no manner. Is this how they serve their customers? Whats more to say when we enter in we waited for more than 3 hours STANDING STILL for them like they have no other workers in the... More 

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Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 10, 2013

Rooms are very dirty and has a funky odeur. Found some used toilet paper under the bed (who knows what it has been used for...) and lots of hair in the shower. The floor carpet was more dirty than clean. We paid for three nights but only stayed for three hours. The indian woman in the reception was extremely rude... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
396 reviews 396 reviews
36 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed March 1, 2012 via mobile

Checked in very late 2am n receptionist was abit confused but was sorted (15mins of him working out booking number n name) got to room. Clean tidy air con good bed shower toilet etc happy. Very quiet in building, room had no windows so couldn't. Daylight so should set alarm. Next day new receptionist sorted out checking in very helpful... More 

Was this review helpful? Yes 1
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Additional Information about Hotel Star Castle

Address: Lot Number 39 | Jalan Tengkat Tong Shin, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Star Castle 2.5*
Number of rooms: 20
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