We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Star Castle

Lot Number 39 | Jalan Tengkat Tong Shin, Kuala Lumpur 50200, Malaysia
Hotel amenities
Hotel Star Castle
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Write a Review

6 reviews from our community

Traveler rating
    0
    1
    0
    0
    5
See reviews for
2
1
1
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
    (6)
  • Mar-May only
    (2)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (2)
All months
Paris, France
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 8, 2014

As soon as I walked into the hotel I was skeptical! I've done budget accommodation many times before, but this isn't especially cheap (especially for KL) and it was extremely dirty. The room was nothing like the photo. Multiple bugs were seen in the bathroom and room, some of a worrisome size. The sheets had small hairs all over them... More 

Was this review helpful? Yes 1
Vaduz, Liechtenstein
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 29, 2014

Without any doubt, this was the worst room I've ever had in a hotel! It was small and soooo dirty. It also smelled very bad and there was a used ash tray, although they write on the bill that smoking is not allowed in the hotel. It was extremely loud the whole night, even the staff made a lot of... More 

Was this review helpful? Yes
A TripAdvisor Member
1 of 5 stars Reviewed December 29, 2013

We booked the hotel for 4 but left the hotel after the very first night. The rooms small and dirty, the stairs were very narrow and broken plus as the cherry on the top the Indian guy at the reception told us we have to pay more then what we were told because of christmas. Don't be fooled by the... More 

Was this review helpful? Yes
KK
1 review
1 of 5 stars Reviewed September 11, 2013

I have never been to such a terrible hotel ever. The indian woman in the reception area was really rude to us and being no manner. Is this how they serve their customers? Whats more to say when we enter in we waited for more than 3 hours STANDING STILL for them like they have no other workers in the... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 10, 2013

Rooms are very dirty and has a funky odeur. Found some used toilet paper under the bed (who knows what it has been used for...) and lots of hair in the shower. The floor carpet was more dirty than clean. We paid for three nights but only stayed for three hours. The indian woman in the reception was extremely rude... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
409 reviews 409 reviews
37 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed March 1, 2012

Checked in very late 2am n receptionist was abit confused but was sorted (15mins of him working out booking number n name) got to room. Clean tidy air con good bed shower toilet etc happy. Very quiet in building, room had no windows so couldn't. Daylight so should set alarm. Next day new receptionist sorted out checking in very helpful... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

14 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question