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Pullman Kuala Lumpur Bangsar

5.0 of 5
Hotel website
Tower 3 No 1 Jalan Pantai Jaya, Kuala Lumpur 59200, Malaysia
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Pullman Kuala Lumpur Bangsar
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Ranked #39 of 284 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
almightybald1 Singapore, Singapore
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512 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 days ago NEW

The room that we were allocated was well furnished and very updated design. It was cleaned daily and very friendly house keeping staff. I was also very please with the friendly servers at the restaurant we ate at. The only think I do hope for the Pullman Bangsar is their fitness center. They could use some extra equipment for a... More 

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Malaysia
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pullman got the comfortable bed. Surprisingly find yoga mat and weight in the room which is quite sporty friendly. Like to soak inside the bathtub and have a nice view! The sofa in the room is comfort too. But did wait for an hour in lobby for check in as room is not ready yet. A long wait. The staff... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of the many hotels that I have stayed in Kuala Lumpur that have spacious room and comfortable beds. The unique thing about this hotel is the good service and helpful hotel staffs. I stayed there for four days with my family and dined in. My grand children enjoyed the small pool and I enjoyed the gym. Overall... More 

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear thomasatjogja Warmest Greetings from Pullman Kuala Lumpur Bangsar! Thank you so much! I am very pleased that you enjoyed your recent stay with us here. Your positive comments will only motivate us in delighting all our guests further. I'm looking forward to welcoming you back here in Pullman Kuala Lumpur Bangsar. Should you require any further enquiries, do drop... More 

Bangkok, Thailand
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Was here quite often last year and returned again. Gave feedback on a few things, particularly on food quality, selection and how things are prepared/served. Still miss the healthy aspect. But somehow don't see the improvements coming through and materialize. Reading through some recent made reviews, I am apparently not alone. There are still plenty of opportunities in food selection... More 

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear Hofmar Thank you for your valuable feedback for our improvements to serve you and all guests better. We regret to note that your experience did not meet your expectations.Please be rest assured that we do take your comments seriously to help us improve the quality our products and service levels and staff training. We hope the recent incident did... More 

gent, belgium
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed 5 nights in the hotel, and upon arrival I was not impressed with the reception, it took almost 25 minutes to check in. When I arrived in the room, I immediately saw a dirty bathroom, with horrible stains of mold in the joints of the sink and shower. Clearly this hasn't been cleaned well in several weeks, otherwise these... More 

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear johanGent_Belgium Warmest Greetings from Pullman Kuala Lumpur Bangsar! I am glad to know that certain areas as well as staff did meet our expectations and I will share your comments with our team. On the other hand, we regret to note that your experience did not meet your expectations.Please be rest assured that we are taking your comments seriously... More 

Jakarta, Indonesia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at pullman hotel from 17 june - 20 june 2015 using accor advantage plus complimentary night, we arrived there almost mid night at greated nicely, the room was very spacious, macaroon was ready on the desk, it was perfect. The next day we did not go for breakfast as the complimentary night did not include breakfast but when... More 

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear Chloe_cleopatra Thank you for your comments regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is through such constructive feedbacks are we able to address our shortfalls and improve on our products and services. Please be assured that I will share your comments with my team as an avenue for improvements. Thank you again for sharing your... More 

Singapore, Singapore
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second stay at Pullman Bangsar. I have to admit that I find the hotel one of my favorites out of the Accor brand when I'm back in KL. Staff service was impeccable, rooms were amazing. Loved the Pullman Suites and its layouts. This time I made use of the pillow menu, which gave me the soundest sleep... More 

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear emocrab Thank you for your comments regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a appreciated when we receive our guests' feedback as it is through feedbacks that we are able to address or improve any shortfalls in our quest to deliver excellent service to all our guests Please be assured that I will... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

i would like to express a good welcome from pullman hotel, a free upgrade for my stay. the room itself is spacious, the interior of the hotel are just nice and comfortable, toilet are clean and it was really a pleasant bathtub for bathing. My stay include a breakfast buffet for us to choose from a lot of variety. It... More 

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear jugsoon_kong Warmest Greetings from Pullman Kuala Lumpur Bangsar! Thank you so much! I am very pleased that you enjoyed your recent stay with us here. Your positive comments will only motivate us in delighting all our guests further. I'm looking forward to welcoming you back here in Pullman Kuala Lumpur Bangsar. Should you require any further enquiries, do drop... More 

Narre Warren, Australia
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Extremely modern, spacious rooms (with giant bathtubs)! Hotel staff are lovely on every interaction and happy to help with anything. The fitness centre is well equipped and I love the pool/alfresco area that the hotel offers. The hotel is in a good location with malls close-by.

Was this review helpful? Yes 1
Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear BenL94 Warmest Greetings from Pullman Kuala Lumpur Bangsar! Thank you so much! I am very pleased that you enjoyed your recent stay with us here. Your positive comments will only motivate us in delighting all our guests further. I'm looking forward to welcoming you back here in Pullman Kuala Lumpur Bangsar. Should you require any further enquiries, do drop... More 

Singapore
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second visit to this Hotel. As usual everything was perfect from the arrival to check out. The club lounge team were excellent and attentive. The Bell counter staff's at the front are very informative and gives good advice to enquiries. And not to miss the Rooms, clean and Tidy at all times when we return in the... More 

Was this review helpful? Yes
Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear muthu6820 Warmest Greetings from Pullman Kuala Lumpur Bangsar! Thank you so much! I am very pleased that you enjoyed your recent stay with us here. Your overall positive comments will only motivate us in delighting all our guests further. I'm looking forward to welcoming you back here in Pullman Kuala Lumpur Bangsar. Should you require any further enquiries, do... More 

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