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All 271 Kuala Lumpur hotels

Pullman Kuala Lumpur Bangsar

5.0 of 5 Hotel   |   Tower 3 No 1 Jalan Pantai Jaya, Kuala Lumpur 59200, Malaysia
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Ranked #35 of 271 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
prozerran Perth, Australia
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312 reviews from our community

Traveler rating
    107
    135
    52
    13
    5
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71
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98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Top Contributor
123 reviews 123 reviews
80 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed yesterday NEW

1 night - booked a deluxe king room but was upgraded to a suite as it was our anniversary. Location is north of the Federal Highway in Bangsar, about 3-4 minute walk to Kerenchi LRT station. Mid Valley shopping mall is within a few minutes by taxi. Otherwise a hotel is little bit out of the Bukit Bitang area. We... More

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Aberdeenshire, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

We stayed for two nights either side of a trip to Bali. The hotel is modern and comfortable, though not in the best area. You need to take taxi or a train (5 minute walk) to get to the centre of town. The room rates were reasonable. The problem was the wifi connection. It was included in the room rate,... More

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Johor Bahru, Malaysia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was impressed with the room decor in particular. Provide all necessity as other 5 stars property. Just got shocked when your view was a big gigantic power tower right outside your window. Probably not good as the area shall be exposed with plenty of tensions. This hotel was nice overall, breakfast was good too. It is just the area... More

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Contributor
20 reviews 20 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stay in Pullman last weekend & the hotel look new. The room is big & location is not bad. Even do we stay at level 21, we still can hear car noise from the highway. The location is ok as you can walk to train station & they do provide shuttle service to kl sentral & midvalley. We ask... More

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear AcuraMelody Warmest Greetings from Pullman Kuala Lumpur Bangsar! Your comment is well noted on the service and noise and I will share your comments with my team of colleageaus as an area for improvement. In the meantime, I am glad to know that certain areas did meet your expectations. Thank you for staying with us and I look forward... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Gotta give credit where it's due. The rooms are near-perfect. For the price I paid (barely RM240/night) I'm not going to soil my integrity with minor quibbles... ...about the **room**. There are, however, a few things which irked me, esp as this is a 5-star establishment: 1) The staff checking my family in showed almost no enthusiasm whatsoever; compared to... More

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear Alwynlau Thank you for your comments regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a appreciated when we receive our guests' feedback as it is through feedbacks that we are able to address or improve any shortfalls in our quest to deliver excellent service to all our guests Please be assured that I will... More

Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Pullman, Bangsar is a good functional hotel, not very expensive. Has modern interiors, rooms are specious. The coffee shop has good spread for breakfast. Pool is nice. It is little far from the main city but has good malls in vicinity.

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear RohitDube Warmest Greetings from Pullman Kuala Lumpur Bangsar! Thank you so much! I am very pleased that you enjoyed your recent stay with us here. Your positive comments will only motivate us in delighting all our guests further. I'm looking forward to welcoming you back here in Pullman Kuala Lumpur Bangsar. Should you require any further enquiries, do drop... More

2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed a night at pullman. The bathroom was beautiful with a tub but the shower wasnt that pleasant because water may still overflow out from the shower cubicle and end up the whole floor in the toilet wet which i dont really like. The room was alright. Spacious amd clean. Except there was no drinks in the mini bar. You... More

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear Neia I Thank you for your valuable feedback for our improvements to serve you and all guests better. We regret to note that your experience did not meet your expectations.Please be rest assured that we are taking your comments seriously, to help us improve the quality our product. service levels and staff training. However, from your guest feedback evaluation,... More

Johor Bahru, Malaysia
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Being a five stars hotel, i suppose all the staffs should be very attentive and also eyes of detail to the guests needs and wants. However, there is still room for improvement of their services. Reception staff should greet and also be friendly and helpful, but i don't really see this, at least a smile will do. For the concierge... More

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear StarryEe Thank you for your comments regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a appreciated when we receive our guests' feedback as it is through feedbacks that we are able to address and/or improve any shortfalls in our quest to deliver excellent service to all our guests Please be assured that I will... More

Sydney, Australia
Top Contributor
56 reviews 56 reviews
49 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed for three nights at this property over a long weekend. The hotel is located in an area of KL near the city's main university that is undergoing redevelopment. It is new and in general nicely fit out but a lot of little details remain to be worked out. In the meantime, the hotel has decided to fill... More

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Cindy Y, Hotel Manager at Pullman Kuala Lumpur Bangsar, responded to this review

Dear GerardN We very much appreciate your comments regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive feedback. Please be assured that I will share your comments with my team as an avenue for improvements. Thank you again for sharing your experience, and we hope your next visit will be more a... More

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Additional Information about Pullman Kuala Lumpur Bangsar

Address: Tower 3 No 1 Jalan Pantai Jaya, Kuala Lumpur 59200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Kuala Lumpur Bangsar 5*
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