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Ramada Plaza Dua Sentral Kuala Lumpur

Travelers' Choice award winner
8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
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Ramada Plaza Dua Sentral Kuala Lumpur
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Ramada Plaza Dua Sentral Kuala Lumpur
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636 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ipoh
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was my second stay here and it was even better than the first. From the moment I checked in to the time I left, I was impressed with the excellent level of service and attention to detail/requests. It was Encik Abdul Aziz Ibrahim, the Front Office Manager, who made all the difference. He made sure the check in process... More 

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Torquay, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We needed a place to stay before 2 days in singapore and came across this absolute gem, we are a family of 4 with a 14 and a 11 year old, we booked a 2 bed apartment and was amazed at what we got for just over £90. The apartment was spacious and very clean. We arrived at 9 in... More 

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RAMADAPLAZA2SENTRAL, General Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Gordon H So glad we managed to take care of you after a long journey from London. Having a room available for early arrival does make a difference after a long journey. We always try to accommodate as best as we can, especially for families!. Please enjoy the rest of your holiday and hope to see you again soon!... More 

Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a comfortable stay and was very pleased!! Staff was courteous.. great location to most common places too.. wouldn't think twice to book another stay here my next trip!! Couldn't try the breakfast though as we were rushing early the next day..

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RAMADAPLAZA2SENTRAL, General Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Rozelle_23 Thank you so much for your great comments and so pleased you enjoyed your stay in the hotel. Can't wait for your return so that we can make your stay even more comfortable and enjoy the breakfast too! We are delighted as a team that you had a wonderful stay. Best wishes Ian Hurst More 

Singapore
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

checked into a deluxe queen room on level 18 . check-in wasquick and we were pleased with the nice spacious room that could accommodate a whole family. the view was also good our planned trip was for 3 nights. after we had checked in we took the shuttle service to the city That was very good, the driver Lingeswaran was... More 

Was this review helpful? Yes 1
RAMADAPLAZA2SENTRAL, General Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Raj 56 Thank you for your supportive comments overall regarding your stay in the hotel Indeed the air-conditioning concerns have been raised with our Director of Engineering this morning. Our apologies and we will offer a free upgrade on your next visit to the hotel. Please call my office to arrange. With very best wishes Ian Hurst General Manager More 

Malaysia
Top Contributor
57 reviews 57 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice rooms, lovely restaurants, and excellent staff. Ramada just took over and it seems to be run much better now than the previous chain. Enjoyed my meals in Grill 582 with an exceptional Manager - his name is Thina. Pool area is lovely but they spoil the atmosphere by selling time share at the same floor so its not so... More 

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RAMADAPLAZA2SENTRAL, General Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Raymond M Thank you for your wonderful comments and we have shared them with the team this morning. The various attractions around the hotel are indeed quite numerous and are in fact only minutes away by car and foot. They include the Old Sultan's Palace, the historic Railway station, the Railway Museum, Little India and China Town. Also the... More 

Kuala Lumpur, Malaysia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a night just to relax. Love the room, love the facilities - the swimming pool and gym and the room rate was surprisingly cheap! We got an early check in too around 11ish in the morning. Will definitely stay here again in the future as I really love the privacy that I can get here compared to... More 

Was this review helpful? Yes 1
RAMADAPLAZA2SENTRAL, General Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Affie 1501 Great comments and "Thank you" so much. We would be honoured if you can return as our regular guest! We look forward to giving you the peace and tranquillity you need in a busy city like KL. With very best wishes Ian Hurst More 

Melbourne, Australia
Top Contributor
95 reviews 95 reviews
73 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very nice suite, well appointed and plenty of space (over 50m2). The standard of the accommodation was very high and the bed very comfortable. The breakfast in the morning offered a wide range of food. The Grill 582 in the hotel has really good food with a lot of produce sourced from Australia. The hotel is close to... More 

Was this review helpful? Yes 1
RAMADAPLAZA2SENTRAL, General Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Antelope58 With a wonderful comment to the hotel team on its services, we look forward to welcoming you back top the hotel soon! Thank you so much for your generous praise of the hotel and the restaurant particularly Grill 582 and Breakfast in the main Restaurant. With very best wishes Ian Hurst More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay in this hotel in the last 3 years. The staff are professional and always greet you with a smile! My wife and I booked the deluxe room with two double beds and requested we be moved to another room they upgraded us for no extra charge. Room was on the 10th floor and had a... More 

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RAMADAPLAZA2SENTRAL, General Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Bajraktan We really appreciate your supportive comments in your review and especially the breakfast choices. We pride ourselves in our breakfast egg selections and consider them to be on of the highlights of the show! Please do come back and use our swimming pool. As you kick the water you can marvel at the wonderful views of KL and... More 

Hanoi, Vietnam
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is fairly close to the MRT station where you get off KLIA Express; KL Sentral, as I recall, this is also the station that could lead you to anywhere in the city. The view was stunning almost anywhere in the hotel. So, 5 stars for location. Room: the room arranged for me was a suite with 03 partitions: guest,... More 

Was this review helpful? Yes 1
RAMADAPLAZA2SENTRAL, Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear danteskyhigh, We thank you for taking the time to review Ramada Plaza Dua Sentral, and glad to know that you had a pleasant stay with us where we have met your expectations in keys areas and made your stay memorable.. I am also thankful that your will be recommending our Hotel. Look forward to welcoming you back again.. Robert... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located with easy access to all amenities in KL. It has an elegant spa and pool with a breathtaking view of the city. The staff are generally very courteous and helpful. I had no issues locating things within the hotel. They provide a grand breakfast with an eastern and western blend with a variety of dishes,... More 

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RAMADAPLAZA2SENTRAL, Manager at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Ramesh A, We thank you for taking the time to review Ramada Plaza Dua Sentral, and glad to know that you had a pleasant stay with us where we have met your expectations, especially Ms.Geetha who have gone beyond the norm to make your stay memorable. We are thankful that your will be recommending our Hotel. Look forward to... More 

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