We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dua Sentral Kuala Lumpur

4.0 of 5 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Dua Sentral Kuala Lumpur
Professional photos View all
Browse nearby
Dua Sentral Kuala Lumpur
Write a Review

561 reviews from our community

Traveler rating
    204
    251
    68
    18
    20
See reviews for
170
129
41
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (561)
  • Mar-May only
    (129)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (175)
  • Dec-Feb only
    (109)
All months
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is a luxury hotel in a very good location close to the KL Sentral (Station). The room was definitely comfortable. The hotel kept everything cleaned and organised. The pool is quite beautiful. It has an infinite pool concept with a small of the city (especially in the night).

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean bed linens. Good pillows and bed. Clean and dry bath / shower area. Clean toilet seats. Shower head hanging loosely in shower. The screws need to be tightened. Hotel MUST consider to replace the tiny wastebaskets in bath area. Wastebasket especially in bath should be lined. Why would the hotel allow housekeeping to touch unlined wastebaskets and touch other... More 

Was this review helpful? Yes
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dear Earosi Your generous comments are duly noted and will be discussed with management. We trust your experience will not hinder your return stay to the hotel. With very best wishes for the New Year Kind regards Ian Hurst General Manager More 

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Booked a suite that sleeps up to 6 with 3 queen beds, a small pantry and hall. Was celebrating a friend's birthday so we needed a place for all of us to get together for the celebrations. The hotel was located close to the City centre and it was easy for us to commute by car or cab to the... More 

Was this review helpful? Yes
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Thank you Chsvina. We are delighted you have enjoyed your stay and am delighted to advise that the new Mal has just opened in Sentral some 5 minutes distance by hotel shuttle. Walking distance approximately 12 minutes away. Please do not hesitate to come and visit us again and in the meantime a very happy and Prosperous New Year Best... More 

Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is one the best hotel in KL i've stayed in KL. Booked a deluxe room that comes with 2 queen size beds, and still very spacious. Complete toiletries and efficient housekeeping . Your front desk lady was very helpful and efficient ( i wish i remember her name so that i could redit her here). Nice gym and infinity... More 

Was this review helpful? Yes 3
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dear Mindy Choy The parking charge is from an external operator and is primarily to ensure security, cleaning and maintenance costs are absorbed. The hotel does contribute some of the costs also. I think you would find that in most major hotels they would apply a daily charge or a package charge. I do hope it will not prevent you... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good hotel with decent staff. Very spacious rooms. Nice pool at 6th floor. Very near to KL Central (10-15 min walk), so you can commute to any place in KL very easily. Free shuttle available but not frequent, i guess it was at 1 hr interval. Little pricy compare to near by hotels but i am sure they cannot meet... More 

Was this review helpful? Yes 1
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dear Sanjeev R Great comments on your stay and very much appreciated, and we sincerely wish you the best of our wishes for the New Year to you and your family in Bangalore. We hope to see you return soon and experience even better service than before. With our best wishes Ian Hurst General Manager More 

Krakow, Poland
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a great value for those visiting KL. The rooms are very modern and spacious (with independent living room), the hotel has a nice pool in an upper floor and the breakfast buffet is great with a vast choice. The hotel is walking distance (10-15 minutes) from Sentral although is by a trafficky road. There is also a... More 

Was this review helpful? Yes 1
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dear Hispaniard We have discussed your comments in this morning's meeting and are delighted that we managed your stay beyond your expectations. We look forward to welcoming you back to the hotel in the near future under a new brand name. Wishing your extended best wishes for the New Year Sincerely Ian Hurst General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Good hotel but not great will tick most boxes . Service area that needs improving room service and cleaning for example one towel - water bottle for three occupants . No smoking rules not enforced . Extra towels required three requests and the same problem repeated the next day.Service levels simply not up to scratch . Hotel is located in... More 

Was this review helpful? Yes
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dear Maitegauudi We are very apologetic, and have spoken to those departments concerned. None the less, I sincerely hope it does not mar any future stays in the hotel. Training responses are under way with the Executive housekeeper, especially in answering the phone and delivering requests on time. Sincerely Ian Hurst General Manager I More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Near KL Sentral - easy to get to rail links/buses/airport etc. Hotel has pick up/drop off from KL Sentral. Excellent customer service. Excellent presentation of common areas. The bedroom suites are modern, clean and spacious and the beds are very comfortable. We didn't eat here so can't comment on the food. But otherwise, highly recommended.

Was this review helpful? Yes 1
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dear Pinchpax Great review and very much appreciated especially noting that the service provided to you was comfortable and exceeded your expectations. Please do come back very soon and enjoy our bounteous New Year selections. Special deals and arrangements through our web site when we present the arrangements in the New Year! Best wishes and a Happy New Year! Sincerely... More 

Kuala Lipis, Malaysia
Top Contributor
51 reviews 51 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights, 4-5 Dec 2014. We went round the same road around the hotel area twice but could not find the hotel. To make it worst, we travelled at night. But, we are local, from Seri Kembangan Selangor. Eventually we had to ask a taxi driver at Petronas petrol station near the hotel, before we could find it.... More 

Was this review helpful? Yes
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dear Titi Rahmawati H Thank you for your comments especially the hard carrots in the Oxtail soup and the shortage of tomatoes in the salad. We naturally follow a recipe but non the less the Chef has been copied on your comments and await his clarifications. We do hope you will come back soon and appreciate your support. Best wishes... More 

Cakovec, Croatia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have room on a high floor which we have a good view on the city. Room is nice, spacious, clean but with a problem - there is no door on the bathroom. Bed was perfect. Breakfast is tasty and you can find everything to eat. A wonderful hotel, definitely a 5* hotel delivering good value for money.

Was this review helpful? Yes 1
BWP2Sentral, General Manager at Dua Sentral Kuala Lumpur, responded to this review

Dar Marcos Greatly appreciate your support and your encouragement. Please do come back and visit us soon. Cheers Ian Hurst General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Dua Sentral Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dua Sentral Kuala Lumpur

Address: 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dua Sentral Kuala Lumpur 4*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, HotelTravel.com, Despegar.com, Ctrip TA, Travelocity, Odigeo, EasyToBook and Tingo so you can book your Dua Sentral Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#17 Spa Hotel in Kuala Lumpur
#21 Business Hotel in Kuala Lumpur
#26 Luxury Hotel in Kuala Lumpur
#27 Family Hotel in Kuala Lumpur
#27 Romantic Hotel in Kuala Lumpur

631 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (316)
Viewed
Pool/beach area (20)
Viewed
Dining (25)
Viewed
Room/suite (130)
Viewed
Bathroom (45)
Viewed
View from room (27)
Viewed
Hotel & grounds (24)
Viewed
Family/play areas (1)
Viewed
Other (44)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (300)
Viewed
Amenities (41)
Viewed
Children's Pool (6)
Viewed
Double Full Deluxe Room (25)
Viewed
Infinity Pool (8)
Viewed
One Bedroom Club Suite (40)
Viewed
Restaurants and Bars (62)
Viewed
The Hotel (54)
Viewed
Two Bedroom Club Suite (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay