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All 261 Kuala Lumpur hotels

BEST WESTERN PREMIER Dua Sentral

4.0 of 5 Hotel   |   8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
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Ranked #33 of 261 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 4 days ago
Life101 Turkey
  • Reviews (407)
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407 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Turkey
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a one night stop at KL and decided to try this property as my previous experience with Best Western in Singapore had been far from satisfactory. Here is the pros and cons PRO: 1) Well situated near KL sentral. 2) Hotel ambience was as good as five star 3) The one bedroom suite was well spaced and well equipped,... More

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Dublin, Ireland
Top Contributor
58 reviews 58 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked through Bookings dot Com a real value for money rate without breakfast. breakfast was RM58 extra but there is an O'Briens Cafe just next door, which we used. Spent two nights and the hotel is well placed, near Sentral Station 5 minutes walk away. Close to Little India and with easy access it's well placed for a city visit... More

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Gulfport, Florida, United States
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We really loved the 2 bedroom suite at Best Western. It had everything our family needed and the beds and pillows were western standard and comfortable. After a month traveling in Cambodia and Vietnam we really, really appreciated this! The pool was really nice too but they closed the pool restaurant for a private function which was very annoying. thankfully... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Kate G. Really appreciate your recommendations and comments. I recognise your disappointment at not being able to use the pool due to a private function. We do limit the closures of such a nature to a very particular reason. Service can still be maintained to the pool area until 8.00pm when the pool closes for daily cleaning. I do... More

Kunming, China
Top Contributor
343 reviews 343 reviews
99 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a club room, but they gave me a small suite with kitchenette. Didn't really need that much room, but it was OK. The kitchenette would have been more useful if had been furnished with at least a microwave and some plates and utensils. Wasn't very handy the way it was with just a small minibar-type fridge and nothing... More

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BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Daer ZhoguoKM Thank you so much for your comments and I recognise the fact that you feel the hotel is not as close to key places of interest. I have mentioned many times in my comments the walking experiences to the Environs of China Town, The Museum, The new Shopping Centre at Sentral and the railway station. The kitchenette is... More

Bali
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

i booked for 1 night only during my transit in Kuala Lumpur. if you come for holiday with family this hotel is not suitable because the room is not big enough especially the bathroom is very small and has a poor finishing construction. my room has a cigarette odour in the air. from airport KLIA 2 to reach this hotel... More

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BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Wizardthing I am indeed most apologetic that you found the hotel not comfortable. Booking a standard double in a standard room is like any other double standard in the city and can be inconvenient if you have your children stay in the same room. It is only meant as a double room. The one bedroomed suites are comfortable for... More

Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was just expecting a normal small standard hotel room when i booked this hotel. Instead we got a small apartment with kitchen, living room and bed room. The room was perfect if your staying for a longer period. I will book again if visiting Kuala Lumpur.

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BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Kasper B Thank you for rating our accommodation so highly. It is great value and highly recommended! Please do return soon and enjoy our accommodations once more! Sincerely Ian Hurst General Manager More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I just stayed a few nights here and we had a great stay. Staff were friendly. Breakfast was amazing. Room was spacious, clean and comfortable. I bit tricky to find. Always use a metered taxi otherwise we were overcharged.

Was this review helpful? Yes 1
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Susan M Greatly appreciate your full support with a perfect score. we discussed at our morning briefing with the associate team and took pride in the assessment given. We look forward to your further stays and your enjoyment of the facilities Sincerely Ian Hurst General Manager More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Conduct 2 days workshop in BWP meeting room at level 6. Generally, hotel staffs are very attentive. It is a very clean & new hotel. The only bad part would be most of us get lost when we are looking for this hotel (we get lost when we are nearby), it took us quite some effort to reach hotel ~phew~... More

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BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Shu L The area is under development with Central and its communication hubs still under construction. Eventually the whole area will be tied up together with walkways and a completed directional signage. Once the hotel becomes familiar to the general taxi community I am sure there will be no issues. We have locational signage in all directions and this... More

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Best Western Dua Sentral in March & April, en-route to/from Bali, with family. Have stayed there last year whilst on business in KL. Excellent Value for money, especially the two bed roomed suites, ideal for families. Hotel has a pool view which takes some beating in KL, and the staff are all great. The Manager, Ian, keeps... More

Was this review helpful? Yes 1
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear David L A fabulous review which we take with pride. We read and commented to the management team this morning and will place on our hotel associate notice board for the benefit of the whole team. Many thanks indeed and we look forward to your next stay and to ensure we repeat the same processes again! Very best wishes... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with our 2 young children as a stopover quick sight see hotel. Hotel is modern, spotless, huge with 2 separate bedrooms, 2 double beds in one and queen in the other, rooms divided by great lounge room, so much space, beds like sleeping on clouds and immaculate to the standard of hotels we have stayed in... More

Was this review helpful? Yes 1
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Lozzyj1911 A fantastic review and everything we as a hotel wanted it to be for our gusts like yourself with two small children. Yes indeed, everything is very close and taxis are not all bad! The monorail is a great way to explore KL and it takes you to all the key spots of the city. Further developments will... More

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Additional Information about BEST WESTERN PREMIER Dua Sentral

Address: 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PREMIER Dua Sentral 4*
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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#18 Spa Hotel in Kuala Lumpur #27 Family Hotel in Kuala Lumpur #28 Romantic Hotel in Kuala Lumpur #28 Luxury Hotel in Kuala Lumpur #37 Business Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN PREMIER Dua Sentral is strategically nestled in a bustling suburb of Kuala Lumpur and just steps from the city’s shopping, entertainment and attractions. It is a short walk from the Kuala Lumpur’s integrated rail transportation center and enjoys close proximity to the city’s main business and tourist hub. Served by a network of highways, the 33-story building is a mere 50-minute drive by car from Kuala Lumpur International Airport and 40-minute from Low Cost Carrier Terminal. The BEST WESTERN PREMIER Dua Sentral which is the flagship hotel under BEST WESTERN brand in Malaysia houses 357 tastefully appointed stylish furnishings hotel rooms, suites and apartments. Each of our 357 guest rooms and suites range in size from 34 – 162 square meters features amenities like LCD screen TVs with satellite channels and in-room movie options, DVD player (for suites), complimentary Wi-Fi, iPod dock station, a mini bar, a coffee and tea making facilities, kitchenette (for suites with no cooking facility), an electronic safe and bathroom with either standing shower or bathtub with a separate toilet. Be it an intimate dinner for two or a corporate get-together, the BEST WESTERN PREMIER Dua Sentral offers a remarkable gastronomic experience for every mood. Savour a fine cuisine, along with a stellar wine selection at the timelessly elegant Grill 582. Or, enjoy more casual dining in the hotel’s signature restaurant, Kembali Kitchen for a captivating array of global delights. Unwind from the day at Kuala Lumpur’s “hottest” nightspot - Hugo’s On 6, an ideal chill out spot for those who enjoy good food/ drinks and great music. Punch Bar & Lounge offers a selection of mixed drinks, unique cocktails and an extensive selection of wines, champagne and premium spirits. For cigar aficionado, the Grand Trinidad Cigar Divan is the perfect rendezvous point for a private moment of repose, cigar in hand or engaging in conversation with friends and business partners. If you prefer to dine in the comfort of your own room, 24-hour room service offers a selection of traditional and international dining options. With 9 meeting rooms; all with natural lighting, welcoming pre-function area and support of experienced managers, the BEST WESTERN PREMIER Dua Sentral is the perfect venue for a product launch, strategic meeting or celebration of a personal or professional milestone. Retreat into tranquility at the Bhuvana Spa Luxe; be it for body treatments, facial treatments, massage therapies or hand and nail treatments, Bhuvana Spa Luxe offers you the best variety to choose from. For an optimal comfort, the BEST WESTERN PREMIER Dua Sentral offers a fully-equipped fitness center; from an extensive variety of weight-training machines to cardiovascular equipment as well as an infinity pool. Whether you’re travelling on business or taking a much-needed vacation, the BEST WESTERN PREMIER Dua Sentral got you covered. ... more   less 
Number of rooms
357

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