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BEST WESTERN PREMIER Dua Sentral

4.0 of 5 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
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BEST WESTERN PREMIER Dua Sentral
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BEST WESTERN PREMIER Dua Sentral
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537 reviews from our community

Traveler rating
    196
    238
    66
    17
    20
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167
122
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85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (537)
  • Mar-May only
    (129)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (166)
  • Dec-Feb only
    (94)
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed yesterday NEW

My friend has always been telling regarding Best Western Hotel in KL, and this time I Stayed there for a week. Miss Maryam from Customer Management / Business Development, is a very nice and kind lady. She takes care of the Hospitality of the Guests and makes guests feel comfortable. Reception staff offered me the room which was having the... More

Was this review helpful? Yes
Seremban, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is in an modern ideal position close to train station and near by Chinatown. Also had free shuttle to near by shopping mall as like MidValley. Reception staff - Maggie one of the best I've experience at BEST WESTERN fast check in with fully smile. As for suite room it so fabulous has nice view and high floors.... More

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Petaling Jaya, Selangor, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

My friend been always introduced me Best Western Hotel in KL, and once i i give myself a chance to stay i was like so surprise. Ms. Maggie from front office, which is a very nice and kind lady, offered me the suite room for me and my wife, and the room spacious is big and comfortable. The view of... More

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Melbourne, Victoria, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel was fantastic. The rooms were spacious, clean, new and great views over the city. The pool is wonderful. The location is close to the train station, monorail, central market, national mosque and Chinatown. All walking distance. The staff were simply beautiful and helpful. We stayed in a different 5 star hotel in the heart of Bintang and I... More

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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel twice and recommended it to my elderly folks. They stayed in the last few days of September/early October and due to a hectic schedule I forgot to post this review (on their behalf) earlier. Their stay was, as mine was earlier, very positive. They experienced: Great hotel staff Clean, modern and well appointed rooms. Special... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

A very friendly staff and do check in very excellent and explain one by one for myself first time here by Maggie also telling WiFi free that very good. Room very spacious for suite room and nice with good view given. Breakfast for 2paxs at kembali nice and good. Value for the room acceptable. Will be coming back again for... More

Was this review helpful? Yes
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear SukySiawEng Indeed the rooms are truly spacious and awe inspiring! I am so glad you have made that diagnosis. Appreciate all your efforts as a guest to write to us Do come back soon. Ian Hurst General Manager More

Kuantan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I attended a business meeting for two days in Kuala Lumpur, and I'd chosen best western as my first choice to stay again. Is a very nice hotel and clean hotel, and Ms. Maggie offered me a suite room which is luxury and comfortable. Love it so much. The breakfast is served fresh as well, transport is not a problem... More

Was this review helpful? Yes 1
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Skiderchong. Wow! Amazing. Thank you so much. Really appreciated. We will keep up the good work in all areas. Thank you Ian Hurst General Manager More

Bandung
Contributor
20 reviews 20 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here for one night, but I got very friendly impression from front to back office for the service. concierge was helpful while explaining places we would like to visit. either the chef was friendly. The suite room was totally comfortable with no disturbance. I had nice sleep during the night and enjoyed my stay here.

Was this review helpful? Yes
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear BrilliantFairyana. A great stay and a great accolade. We really appreciate your very generous comments! Thank you indeed! Come back soon! Ian Hurst General Manager More

Thailand
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasant to the environment here its very clean and well maintained.The pool here is awsome very relaxing with the view.The suite room that staff Maggie arranged for me as I ask for a good view is also awsome very thankful for the service for a good memorial with my husband here celebrating our 1st year anniversary.The facilities is also... More

Was this review helpful? Yes
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear Lee Thailand A great response and truly satisfying that we were able to help you to enjoy your stay! We would love you to return soon, so we can spoil you all over again. With best wishes Ian Hurst General Manager More

1 review
4 of 5 stars Reviewed 1 week ago

I attended a business function recently. I found the place clean and well maintained and the staff courteous and friendly. The food was generous amount and hopefully the flavour and taste can improve. On the staff i must point our Geetha Dorairaj, who was very professional in handling a stressful situation. With her professionalism and good understanding helps the Hotel... More

Was this review helpful? Yes
BWP2Sentral, General Manager at BEST WESTERN PREMIER Dua Sentral, responded to this review

Dear HW 2510 Noted on the compliments especially for Geetha,. However she represents all our other associate team members who are not usually seen and this praise is given to them as well. Many thanks indeed and hope to see you soon. Best wishes Ian Hurst General Manager More

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Additional Information about BEST WESTERN PREMIER Dua Sentral

Address: 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PREMIER Dua Sentral 4*
Number of rooms: 357
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