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All 274 Kuala Lumpur hotels

Furama Bukit Bintang

4.0 of 5 Hotel   |   136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
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Furama Bukit Bintang
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Ranked #48 of 274 Hotels in Kuala Lumpur
A recent review
4 of 5 stars Reviewed November 1, 2013
ykta Singapore
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1,087 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Furama Bukit Bintang
See the most recent reviews
Singapore
1 review
4 of 5 stars Reviewed November 1, 2013 via mobile

Staff was friendly and room was large and clean. Booked an executive room but I got a room with large living area. Must be an upgrade but I was not told. A little issue with toilet flushing but was fixed promptly. Satisfied stay overall.

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear ykta, Thank you for sharing your experience at our hotel during your recent visit to Kuala Lumpur. Thank you for your compliments over our courteous, helpful and friendly colleagues. We are glad that you find the hotel service & our rooms to your liking. All in all we are happy to hear that your stay was satisfied. We look... More

Pangkalpinang, Sumatera Selatan, Indonesia
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2013

We stay for 2 night in furama, this is comfort room in a hotel, we get upgrade room, so the room more large, full facility, and hotels breakfast so yummy. Location is good, near berjaya times square, just little minute walk. And near with monorail station.

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Riko O, Thank you for choosing Furama Bukit Bintang as your accommodation during your recent trip to Kuala Lumpur. We are delighted that you were satisfied with the service, location and facilities in our hotel. Once again, thank you for sharing your staying experience. We look forward to welcoming you back in the near future. Kind regards, Gerry D'Cruz... More

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 30, 2013

That's my first time stay at Furama Bukit Bintang. Room very clean and clear and have living room. Location so far not bad behind Berjaya Time Square. But don't have smooking room. upset. Breakfast very good

Was this review helpful? Yes 1
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Jeffrey H, Greetings from all of us at Furama Bukit Bintang & we are happy to know that you had an overall great experience with us. Thank you for your confident and trust in choosing us as your preferred hotel in Kuala Lumpur. The hotel is in an ideal location close to Bukit Bintang and shopping area of the... More

Dhaka City, Bangladesh
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 28, 2013

ON our 2nd visit to KL. We checked in to this hotel in mid October 2013 as we had heard it was quite a new one. We were allocated room on 6th floor but we asked for an upgrade as the room size was quite small for comfortable family stay. The concierge was not very helpful regarding trips and other... More

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Sazia A, Thank you for your continuous support towards Furama Hotels and for sharing your staying experience. Please accept our sincere apologies for the disappointment you experienced with the Concierge team. The situation you encountered is certainly not the usual standards of our hotel, and we have discussed your comments with our team in order to ensure this does... More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 27, 2013

We visited KL in Oct 2013 and it was a very short trip (1N!!). We were first timers and trust me the hotel staff really helped us find our way around..very friendly and helpful staff..the hotel is centrally located with only a short walk away from the Berjaya Times square (and a shopping hub they call 'the golden triangle' (I... More

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear dishaAK, Thank you for sharing your experience at our hotel during your recent visit to Kuala Lumpur. Thank you for your compliments over our courteous, helpful and friendly colleagues. We are glad that you find the hotel service, our rooms to your liking. Our hotel location is certainly one of our competitive strength and we are glad that you... More

Dhaka, null, Bangladesh
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2013

This was my 2nd visit to this hotel and just like the first it was utterly amazing. In fact this time, one of the Managers, Mr. Rofizal, made the stay more pleasant and better than before. I was there with my mom and 10-year old son, and the hotel was receptive and promptly acted to each and every request made.... More

Was this review helpful? Yes 1
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Shireen A, Thank you for taking the time to write and post this warm and generous review. I am so happy to know that you enjoyed the stay with us – and to know that our staff was friendly and took good care of you. Thank you for allowing me to recognize Rofizal, Soon and Weily for their great... More

Macau, China
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 26, 2013

I've reviewed here a few times before, I know its important to be honest, I always look here myself before booking a hotel... why didn't the alarm bells sound before I booked this one? First the good... Great location, only 3 minutes walk to Berjaya Times Square, from there easy access to every where. Also, breakfast - very good, good... More

Was this review helpful? Yes 2
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear MattReece2000, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your positive review and feedback. We are delighted to know that you enjoyed our location, breakfast selections and room service as well as services offered to you by our wonderful team that is constantly looking... More

Dhaka City, Bangladesh
Top Contributor
57 reviews 57 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 25, 2013

We picked Furama from Agoda and were a bit unsure about it from the reviews we saw on Trip Advisor, but am glad to say we were delighted with our choice. We were there for 3 nights and really had a great time. We chose an Executive room on the 25th floor which came with a lot of nice perks.... More

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Arvidc, Thank you for staying with us and for sharing your feedback's on Trip Advisor. We are glad that you enjoyed our hotel and your stay in our beautifully furnished Executive Club Floor Rooms. We are also delighted that you are pleased by the services provided by our wonderful hotel team. Your feedback has inspired us to continuously go... More

Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 24, 2013

I had never stay in a hotel with so bad services. Before check in never inform that need to paid for the deposit, then can simply use customer's credit card to hold the money. After the bank inform that only know that is a amount on hold of it. When talk to the on duty manager, his attitude is really... More

Was this review helpful? Yes 3
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Alicefish223, Greetings from Furama Bukit Bintang & thank you very much for the feedback. It is a common practice that 4-5 star hotel would require a form of deposit upon check in. If one is paying by credit card, a pre-authorization is required and on daily basics we will fax to the bank on to release the amount upon... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed October 24, 2013

Overall a comfy hotel but only if the price is good. Location wise is quite ok although a walking distance to major spots. Superior & deluxe is the same room type but the view makes the differences. Concierge staff Anwar is the star! The rest are not too bad either. All in; service is commendable, room is comfortable, price tag... More

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Joe T, Thank you for taking the time to write and post this warm and generous review. I am so happy to know that you enjoyed the stay with us – and to know that our staff was friendly and took good care of you. Thank you for allowing me to recognize Anwar our Chief Concierge for his great... More

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Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur

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