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All 271 Kuala Lumpur hotels

Furama Bukit Bintang

4.0 of 5 Hotel   |   136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
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Furama Bukit Bintang
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Ranked #50 of 271 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
Sharmin S
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1,026 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

we stayed here for 3 nights in superior wifi room. buffet breakfast was great, lots of choices and good service. only 2 mins walk from imbi mrt. this is a very modern hotel with all modern amenities. rooms are specious and well decoreted. I could see the menora tower and twin tower from my bed. In night the view was... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The service at the hotel is average as we need to wait for quite some time them to bring over the extra bed + another trip from the staff to open the connecting tv room between 2 rooms (We booked for a quad family room). Plenty of 'room' for improvement on the efficiency. However, they did remembered the complimentary birthday... More

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Western Australia, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights and service was terrific! As the executive suite was spacious and clean. Location wise only a 5-10 minute walk to shopping centers. Definately recommending family and friends...worth the money :)

Was this review helpful? Yes 3
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Shafendii, Greetings from all of us at Furama Bukit Bintang! Thank you for sharing your experience on Tripadvisor. I am glad to read that you enjoyed our central location in the middle of Kuala Lumpur's shopping district. We are also glad that you found our rooms spacious & clean just what a traveller would want. We certainly look forward... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got in only at midnight on the first night due to a delay flight. Was really tired and the clean room was really inviting and well setted. The next day breakfast at the executive lounge was really great. Staff was polite and attend to our request promptly. The evening complimentary cocktail was also great, help relax after a day of... More

Was this review helpful? Yes 4
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear MarcusMH, Thank you very much for taking the time to share your comments concerning your stay at Furama Bukit Bintang, Kuala Lumpur. It's very pleasing to know that you enjoyed so many different aspects of our hotel, such as our clean and comfy rooms, pleasant evening cocktails and quality breakfast served. Our staff indeed makes the difference. it is... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I read the reviews before booking the hotel. As the reviews seemed good, I went ahead to book it. But upon checked in, it was really disappointing. The facilities in the room are very run down, towels are smelly and not clean. It was also very dusty. Generally the stay was really unpleasant. Luckily it was a day stay. Else... More

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Ecwl1978, It is with deep regret that we respond to your review today. We thank you for taking time to highlight your concerns to us. We are truly appreciative of your comments as it is through such feedback that we are able to review our procedures and performances of our product accordingly. We certainly understand your unhappiness regarding your... More

Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just been there for 2 nights and loved it for many reasons : the location, the service , especially in the restaurant and the staff , extremely helpful . Would love to go back there ASAP . Definitely worth the money .

Was this review helpful? Yes 3
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear DungPham73, Thank you for posting such a fantastic review about your overall wonderful stay at Furama Bukit Bintang. We are absolutely thrilled to read that we were able to provide you with a memorable experience on your recent trip. It also makes us very proud to work with staff that is always smiling, ever helpful and who ensures that... More

Perth
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We made a last minute booking as we decided to travel with some companions who had already booked their rooms at Furama. Despite paying twice the price they did and not getting a room on the executive level, that did not bother us as I had previously worked in the hospitality industry. When our friends checked in to their room... More

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear AshR_1812, Thank you very much for sharing your experience with us in this review. It is regrettable that your recent stay with us was not to your expectations. I would like to apologize for your experience and the inconvenience caused. We appreciate the points raised and rest assured that the shortfall areas have been looked into priority with the... More

Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

-Very good services and give a lot of complimentary to the customer. -need to improve wifi connection. Sometime not stable -need to add bath tub inside the room. - description on the website about the room is a bit exaggerating because on the web they said executive club room will have a hall but actually there is no hall

Was this review helpful? Yes 2
Dhaka Division, Bangladesh
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It's an excellent hotel and their arrangement was fantastic so next time I wish with my family will be stay in this hotel at Thailand,Indonesia, Singapore and others. So you may send your promotional package time time. I pray for your business success. Thanks and bye.

Was this review helpful? Yes 2
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Rabiulalammunna, Greetings from all of us at Furama Bukit Bintang! Thank you for sharing such excellent comments of your experience at our hotel. We are glad to know that you had a pleasant stay with us and delighted with services as well as the accommodations we provided. We appreciate your feedback and look forward to your next visit in... More

Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Come Malaysia for marathon. Sleep at this hotel, very good. Executive lounge staff very nice. I'm very happy. Food also good. Evening cocktail, drink beer and see view, amazing.! Will come to this hotel when come to Malaysia again. Arigato!

Was this review helpful? Yes 4
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Atsushi65, Greetings from all of us at Furama Bukit Bintang! It gives us a great pleasure to read your wonderful review post your recent stay at our hotel. We are delighted to learn how much you enjoyed your stay with us & not forgetting the marathon too. We will definitely share your feedback with the entire team and they... More

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Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur

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