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All 235 Kuala Lumpur hotels

Furama Bukit Bintang

4.0 of 5
136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
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Furama Bukit Bintang
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62%
Ranked #57 of 235 hotels in Kuala Lumpur
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514 reviews from our community

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 17, 2013 NEW

The hotel is a big hotel and was busy while we were there, breakfast was chaos in the morning around 9am with a lot of people about even queues for the lift after breakfast! But the hotel was good value for the price you pay and the location is a short walk to Times Square mall the hotel also offer... More

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 18, 2013

Dear Nathaly911, Thank you for your review. We are pleased to hear that you enjoyed our convenient location during your stay with us. It is also great to hear that you found our room rates good added value for a 4 star hotel. In regards to the long ques during breakfast, we apologize for the inconvenience cause as we are... More

Ho Chi Minh City, Vietnam
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 17, 2013 NEW

Booked executive club for a last minutes deal which was great. Staffs were really professional and friendly. Love the complimentary cocktail from 6pm, enjoyed the snacks at the lounge too. Hotel locates just behind Beryaja hotel and 5mins walk to shopping malls and monorail. However, i wonder why my room has to bath tub and TV channels were limited. Overall,... More

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 18, 2013

Dear The Fun Alexandre, Thank you for sharing your experience with us at Furama Bukit Bintang. It is wonderful to hear that you received the exceptional service from our team during your recent stay with us. We always strive to go above and beyond for our guests to provide them with memorable experiences. Our team was thrilled to hear your... More

UK
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 15, 2013 NEW

We stayed 3 nights here. Staff were nice and location was good. However, for what we paid we were disappointed. The furniture in the room was old fashioned looking and damaged (scratches, chipped paint etc.), bed sheets were obviously clean and laundered but stained (true of both sets of clean bedding we had during our stay) and the bathroom was... More

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 17, 2013

Dear Beenseenaddon, Thank you very much for choosing to stay at Furama Bukit Bintang and for taking the time to post your review on TripAdvisor. We greatly appreciate any feedback from our guests and constantly strive to achieve the highest quality standards. On a positive note, I am very pleased that you are satisfied with some of the services provided... More

1 review
2 of 5 stars Reviewed June 14, 2013 NEW via mobile

Me and friend booked 1 superior room. non smoking room. First looked everything was ok. Till we laid down on bed and got the Smelly pillows,dirty bed sheet, not worth for 4 star hotel price, I can smell the cigarette smoke in the room, everytime I come back to my room. won't stay there anymore for sure!

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 17, 2013

Dear Mei L, We appreciate your business and would like to apologize for some of the inconveniences which you experienced during your most recent stay with us Hopefully even with some of the cons you experienced, you'd be willing to give us another try so we can extend to you the kind of service and hospitality we aim for daily.... More

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2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 11, 2013 via mobile

Breakfast: Food was top up very quickly all the time..I'm so in love with their oatmeal that I'm taking 2 bowl for breakfast.. We have 2 kids age 5&8...wasn't charge extra for them. But coffee seemed to be diff to get attention of staff to serve us. Location The small lane to walk to time square was really smelly...my kids... More

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Balingup, Western Australia, Australia
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 11, 2013 via mobile

We stayed at Furama 18 months ago and thought it was pretty good place to stay, location not to bad. Since our last stay and this one things have gone down hill pretty fast, the rooms are looking really tired, and also very unclean, bathroom had grime built up around taps, and toilet bowl, the coffee table in the room... More

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 12, 2013

Dear Julie H, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret our hotel did not... More

Palembang
1 review
4 of 5 stars Reviewed June 10, 2013

Our stayed in this hotel is in June 2013, check in and check out is very simply, we stayed in family room, we are so enjoyed. Clean, quite and the rooms are so big. Only negative thing is the smoke smell at the pillows

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 12, 2013

Dear Vivi V, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are delighted to read you had an overall enjoyable stay and found the rooms clean, quiet & spacious. However, we regret falling short of your expectations... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed June 9, 2013

We stayed at Hotel Furama during our visit to KL in Feb. We had booked a superior room, which was extremely congested. The AC in our room was not functional and we were upgraded to a suite on the top floor. The AC was not working well in the suite either, but the problem was fixed only during the following... More

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 12, 2013

Dear usertippy, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept our sincere apology for the shortcomings you experienced during your stay in particularly with the air conditioning. Though I... More

Milan, Italy
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 7, 2013

The hotel is OK, breakfast great and people at the reception very efficient. Only issue is with the bellmen: some of them support the taxis in the lobby to haggle and agree on fares making the service less convenient for the visitors (and that is strictly forbidden!)

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 12, 2013

Dear ale_loca, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and I am glad that you enjoyed their hospitality. However I certainly apologize for the inconveniences you experienced with the taxi arrangements via our concierge service.... More

Kaohsiung, Taiwan
1 review
4 of 5 stars Reviewed June 6, 2013

I'd like to say thank you to all of your staffs at Furama Bukit Bintang, especially an attendant at breakfast buffet, Ali, who is from Pakistan. His professional and attentive service truly made my stay more enjoyably from Mar 10 to 15, 2013. For instance, to my surprise, he's willing to learn and use my language and it truly left... More

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review
June 10, 2013

Dear Brandonkhan, Thank you for taking the time to write your review on the your recent stay at Furama Bukit Bintang. We hope that your every expectation was met and surpassed. Thank you for complimenting not only the property but the staff in particularly, Ali and the service as well, we truly appreciate this and hope each guest of ours... More

 
 
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Additional Information about Furama Bukit Bintang

Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Furama Bukit Bintang Hotel
Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Fitness Center Restaurant Suites Swimming Pool
Hotel Style:
#45 Luxury Hotels in Kuala Lumpur
Price Range: $
Hotel Class:4 star (4*)
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