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All 268 Kuala Lumpur hotels

Furama Bukit Bintang

4.0 of 5 Hotel   |   136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
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Ranked #62 of 268 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 2 days ago
Roberta H
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943 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Sydney, Australia
Top Contributor
159 reviews 159 reviews
159 hotel reviews
318 helpful votes 318 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The Furama is in desperate need for a refurbishment. Rooms are old, carpets worn out, facilities spartan and this is only the start of the review. Rooms: Old, spartan, dated. Facilities are so basic I had to ask for an empty glass. Yes, they don't provide empty glasses in the rooms. It is hotel policy, I was told by an... More

Was this review helpful? Yes 1
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear EZT, Thank you for taking the time to share with us your recent experience at the hotel. However, I am disheartened to read that your experience were unsatisfactory. Trust that your constructive feedback will be shared with our management to carry out the necessary plan of action to improve on these areas. Thank you again for your comment and... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from 9 days in Kuala Lumpur, it was our first trip there, we stayed at the Furama and just loved it, our package included breakfast, when we booked I expected breakfast to be just continental type but it was this huge buffet every day with no restrictions, my husband was delighted with that, worked out in the Gym... More

Was this review helpful? Yes 4
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Roberta H, Thank you very much for your kind feedback. The location of the hotel really allows you to access all areas of city easily. It is really nice to see you got the chance to do so! We are also delighted to read that you had a wonderful experience that you deserve and we truly appreciate your time... More

Sydney, New South Wales, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed for 3 nights in Aug. The rooms were a decent size and well maintained. I stayed on the 21st floor and dare say the view from my room was developing. The location was close to plenty of shopping and local cuisine. I was impressed with the concierge desk and how helpful they are whenever I needed information. Highly... More

Was this review helpful? Yes 3
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Thomas, Warmest Greetings from Furama Bukit Bintang &thank you for sharing your kind review with us. We are delighted to read that your recent stay with us was wonderful. It is always our pleasure to have you staying here at the hotel. Nonetheless, please be assured that your valuable feedback will be channelled to the team on how their... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Me and my friends stayed here on 3rd Aug. Reception staff Aslinda were very friendly. Overall service staff was very good. All request was attended promptly..Location is good and walking distance for food. Looking forward to come back..!! Regards, Kamal

Was this review helpful? Yes 2
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Kamal, Thank you very much for taking the time to share such great feedback with us following your recent stay. I will definitely share your positive words with the team in particularly Aslinda from the reception. We are really thrilled to read that you have enjoyed your stay with us. We do hope you will take the opportunity to... More

Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked the hotel through Agoda and asked for a city-view room and paid extra to stay in the upper floors. When we go there, they said that they have only a twin room on the 8th floor or a room on the 4th floor with a king size bed. I was shocked because I had mentioned that we wanted a... More

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear GothaiGanan, Thank you for taking the time to share your feedback after your recent stay at the hotel. We are sincerely disappointed that we were not able to fully meet your expectations during your stay. Your comments about the breakfast, maintenance or the rooms and service is duly noted and I will personally make sure to review it with... More

Dhaka City, Bangladesh
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Me and my husband went to Malaysia to celebrate our 1st Anniversary together which we mentioned while we booked the room from Agoda. When we reached there, we found out they have upgraded our room to Executive Suite for our Anniversary and also there was a beautiful cake with a card from the Manager of Furama with warm wishes. It... More

Was this review helpful? Yes
Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 5 nights on the executive floor. Service was fantastic-by the 2nd day they called me by my name and on the 3rd they knew our drink orders and started making them as soon as we walked in! Would definitely recommend the exec floor, with breakfast and daily cocktails and canapés. Only downside is that it's a little... More

Was this review helpful? Yes 3
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Amherri, Thank you for sharing your stay experience with us on TripAdvisor. Your feedback is essential to the hotel, ensuring the hotel team can continually improve the hotel services and offerings. We are delighted to know that you had a pleasant stay with us and enjoying the convenience of our executive club & lounge services. Our team and I... More

Hove, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is ideally located near a monorail stop and has great access to the rest of KL. We were staying towards the end of Ramadan so the hotel was very busy. Rooms are of a good standard but very much a 'business' hotel. Staff were always very helpful, especially after breakfast when the lifts were chaotic with everybody trying... More

Was this review helpful? Yes 4
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear 214 Steven, Thank you for your positive feedback. I would like to extend my personal thanks to you for taking the time to comment on our services during your recent stay with us. Whilst we have shared your positive comments with concerned colleague and our hotel's location, we strive to continuously improve our services. Please be ensure that your... More

Saudi Arabia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I like Furama hotel very good location. Whereby it's near by Arabic restaurant and shopping center. The people in this hotel is very nice people smile especially Rafael, Delisa and Chee San. I advise all Arabian people to come to this hotel. I promise they will like it. I promise I will come to this hotel again.

Was this review helpful? Yes 6
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Alsayalijaman, Greetings from all of us at Furama Bukit Bintang! We would like to thank you very much for having taken the time to post your review and share your experiences with us and all other readers here on Tripadvisor. It is always nice to read that our guests have enjoyed their stay with us and that the team's... More

Kuala Lumpur, Malaysia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Close to Berjaya Times Square shopping centre meant easy access to supermarket for daily necessities, shopping for fashion, coach services to and from Singapore as well as all day dining at food court, cafes and restaurants although dining is also available at Furama hotel itself. Special mention to the staff at executive lounge, customer service, housekeeping, spices restaurant and especially... More

Was this review helpful? Yes 7
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Vincent Goo, Greetings from Furama Bukit Bintang thank you very much for your kind feedback. The location of the hotel really allows you to access all areas of city easily. It is really nice to see you got the chance to do so! We are also delighted to read that you have enjoyed your stay overall and we truly... More

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Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Bukit Bintang 4*
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur

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Amenities

Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style
#36 Business Hotel in Kuala Lumpur #47 Luxury Hotel in Kuala Lumpur
Hotel Class
Number of rooms
433

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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