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Furama Bukit Bintang

136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
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Furama Bukit Bintang
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1,316 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (339)
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Kelantan, Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

Since I step into the hotel I have had nothing but excellent service from the first being upgraded to suite and allowed to use the executive lounge with a staff were uncompromising and friendly special mention to Mr. Rafael who went out of his way for any request that I wish for. I would definitely suggest to my friends and... More 

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Guangzhou, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Very good hotel, friendly staff and nice breakfast, gym is well equipped and location is great near british restaurant street, times square, twin towers. Room service is quick. Good frequency of taxis. A bit far from airport but worths what was paid

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Tgbonetto, Thank you for your review. We are pleased to hear that you had a wonderful experience with us. It is always a pleasant moment to hear a guest's satisfying experience, and we are glad to know that you found our service to be of your preference as it is something our staff takes pride in. We will surely... More 

Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Hotel is nicely presented and quite modern looking. The staff were polite, efficient and always smiling and welcomed you every time you walked in the door. Short taxi ride to most locations, cheap as long as they have the meter on. I upgraded to Executive Club and was well worth the MYR70 they charged. Nicer room, higher floor for better... More 

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear CBJ1970, Thank you for choosing to stay at Furama Bukit Bintang! A positive review is something our staff takes pride in and we are genuinely honored to have you as our guest. We are pleased that you had a wonderful staying experience during your stay in the capital of Malaysia. We are also glad to hear that you found... More 

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Comfortable room and facilities, everything needed in a hotel. As for reakfast buffet, I would recommend the Indian cuisine vegetarian, cereal with milk and varieties of yogurt. These are simply tasty enough. Wifi available in either you pay a fee for 24 hours usage, or register as a membership for free until December 2015, which was recommended by the hotel... More 

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Kennyisegg, Thank you for your review. We are pleased to hear that you had a wonderful experience during your recent trip to Kuala Lumpur. Your kind words are regarded as a valuable feedback for the hotel's continuous improvement. We have taken note on your comments regarding Indian vegetarian cuisine and breakfast selection. We will share these with our team... More 

Reading
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had an incredibly lovely stay the staff were professional and helpful.We also booked exercusions via the hotel which was excellent.Our room was spacious and amazing as a result we extended our stay and we upgraded to executive which was equally out of this world.Near all amenities such as Times Square and the monorail.My little girl who I travelled with... More 

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Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Cynthia P, Greetings from Furama Bukit Bintang! We are elated that you had an enjoyable time at our hotel and found our associates, facilities and services to your liking. Thank you and we hope to have again your patronage to our hotel soon. Kind regards, Gerry D'Cruz Executive Assistant Manager More 

Goulburn and Surrounds, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Large mid to upper range hotel in a location convenient to Bukit Bintang & monorail which gives you access to a lot of places in KL & Sentral Station. I stayed there twice in July, the first I was upgraded to a suite which was nice & roomy. The second time I was in a normal room but it was... More 

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Gergmu, Greetings from Furama Bukit Bintang We are pleased to have you chosen us as your preferred hotel in Kuala Lumpur. To deliver the best service to every guest is something our staff takes pride in and we are glad that you had a wonderful and memorable experience with us. Your valuable feedback will surely be passed on for... More 

Singapore, Singapore
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room was spacious and clean. The bed was comfortable and the staff were very friendly. The executive lounge was a very conducive environment with good food. It was a very enjoyable stay and the hotel was very near to main shopping areas. The staff were polite and courteous. I would recommend this hotel and will definitely make a stay... More 

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Marrakech, Morocco
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I had very rewarding and pleasant stay in this hotel. The staff were extremely friendly and helpful. The location of the hotel was close enough to walk to the shopping malls, street food and bars in Buket Bintang. However it takes between 5 to 15 min depending where you are going so if you don't want to walk you are... More 

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Robert R, Thank you for such a glowing review. We are so pleased that you had enjoyed your stay and that our associates treated you with a high degree of professionalism. We are especially elated that we were able to accommodate your request and prepared to go the extra mile to server you better Once again we thank you... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Non smoking room, but many rooms and corridor smoked, hotel not strictly fines who smoked. How ever servis all good. Location is oke, near to imbi station at times square mall. Food can get easily. Massage chairs very good.

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Toni837, First of all, thank you for staying with us and also for your time to write this review. We truly apologize on the cigarette smell that you've encountered in the walkway of the corridors. Despite efforts promoting the hotel as a non-smoking hotels, we still do have some customers who intend to break the rules. The hotel does... More 

Johor Bahru, Johor, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall was good, staffs were friendly n always smile. Normal international buffet breakfast, place was crowded, make sure come down earlier or else might need to face a long q. Room is nice, a bit mould in the bathroom,old door but overall still acceptable. Value for money, parking available n good for self driving.

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Elvis_wai, Thank you for your pleasant review. It is our pleasure to serving our own Furama Hospitality to every guest. We are so glad that you have pleasant stay in our hotel. We have noted on the mold in the bathroom and the old doors. We are having a on going preventive maintenance schedule and issues like these will... More 

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