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All 274 Kuala Lumpur hotels

Furama Bukit Bintang

4.0 of 5 Hotel   |   136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
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Furama Bukit Bintang
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Ranked #48 of 274 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed yesterday
ross1402 Udon Thani, Thailand
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1,087 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Udon Thani, Thailand
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was well pleased with the family room I stayed in. From the 15th floor we had reasonable views, and for an even better view if you snuck up to the 27th floor convention room at night, they were sensational. ssshhhh. The staff were very friendly and the buffet breakfast was more than adequate. The pool area was nice and... More

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Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

Before entering the room, the air condition was already running to ensure guest comfort. The only set back is that there is a lot of public development such as road works taking place but that is no issue when it compared to the comfort. Just behind the Times Square Hotel and famous Bukit Bintang shopping district.

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Alor Setar, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for 2 nights. The breakfast is quite good but food always almost finish and have to wait for them to replenish. The staff here very proactive and friendly. Helping us make a booking from hotel to airport. I will come back again.

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Singapore
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

From arrival, the experience was not great. We were not offered assistance with our bags upon arrival. Couple of staffs were busy talking to each and only after approaching them then they assisted. Check-in took slightly more that 10 minutes, its acceptable as we have 2 rooms under 2 different names. I was overjoyed when I was told both rooms... More

Was this review helpful? Yes 1
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear e_zachary, We thank you for your review about our property. My sincerest apologise for the inconvenience you experienced throughout your stay here. We truly appreciate feedback from all our esteemed guests as it provides us the opportunity to gauge our overall service delivery standard and products. It is with great disappointment to learn that on this occasion we have... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Never having stayed in KL before I chose the Furama Bukit Bintang because it was close to the shopping scene and it appeared to be a bargain on Agoda. Both were true. It is a short walk across the road and around the construction site to get to Berjaya Times Hotel and the shopping scene, but not far. Reception was... More

Was this review helpful? Yes 2
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Garry G, Thank you for your feedback. Your feedback is important to us as it will help us to continuously improve our services and facilities. Your comments have been highlighted to the respective departments for corrective measures and we really appreciate your positive comments. We look forward to welcome you back soon. Kind regards, Gerry D'Cruz Executive Assistant Manager More

Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The view here is really nice. From the room I could see clearly the twin towers at night. Breakfast buffet was good. The gym provide well equipped facilities. The maid was friendly and I'd his job in cleaning our rooms. The location wise was a bit far to walk to other shopping malls but overall it was a pleasant stay... More

Was this review helpful? Yes 2
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear CheahLeeMan, We would like to thank you for taking the time to tell us more about your experience. We are glad to read that your expectations were met and that you fully enjoyed your stay at Furama Bukit Bintang. We shared your comment with our team and they were delighted. It will certainly serve as an encouragement as we... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

3 days stay at Furama was amazing! Checking into the executive room was fast n smooth. Breakfast n cocktail at the club room is a relaxing with a paramoic view of the twin tower. Wifi on my phone was down on the second day, alerted the staff n they were all patient n professional! Location was great, walking distance to... More

Was this review helpful? Yes 2
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear FrederickSia, Thank you very much for your positive comments and ratings. We would like to express our heartfelt gratitude to hear that you enjoyed your stay with us alongside with our hospitality. It has been a great pleasure for all of our team to serve you. We will also share your comments with our employees that will surely further... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Good value for money. Great service. Quick check in and check out. Good breakfast spread. Heart of city but 10 min walk from metro. Excellent service.enjoyed our stay........ would stay there next time too....

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
17 reviews 17 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Location is good if you can find your way driving to the hotel. There is a lot of roadworks around the area due to these rapid train construction. The bathroom lighting a bit dark. Overall good value for money. Will come again.

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear TaiLim, Thank you for taking the time to share your review regarding your recent stay at Furama Bukit Bintang! We sincerely appreciate your positive comments on our hotel's ideal location. The construction road works by the town council is almost on the stage on completion and you must have mistaken it as a rapid train construction. We are happy... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

Good location with comfortable room but outdated facilities and in room deco. I'm sure the hotel will do something about it. Check in and check out was quick. As business traveller I need this kind of service. Breakfast at restaurant on 3rd floor was ok. Service was very good. Staff helpful and polite.

Was this review helpful? Yes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Gohjonathan, Thank you very much for your comment about your recent stay at Furama Bukit Bintang! We are glad to read that you enjoyed your stay and the services provided. We have taken note on the room decoration and please trust that we have shared your comment with our management team in order to improve. Thank you and it... More

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Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur

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