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All 262 Kuala Lumpur hotels

The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

4.0 of 5 Hotel   |   117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
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68%
Ranked #50 of 262 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
Robert_B010101 Mildura, Australia
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  • Reviews (348)
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348 people have reviewed this hotel

Traveler rating
    82
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Mildura, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at the residences for the third time in 3 years and the reason for that is we have had a great experience each time we stayed there ,on arrival we found the rooms were clean and tidy and then regularly serviced , all the staff were always friendly and polite , breakfast was a challenge... More

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Taucha b Leipzig, Germany
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 6 nights and it feels like home already. So I really like the design of the place. Very modern ish and basic. We don't have problems with the room but the sofa is a bit smelly and there's some stain. I hope they notice it. Overall we enjoy our staff since it's very strategic place and... More

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Masnita, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur. Thank you very much for choosing us as your preferred hotel in Kuala Lumpur. Your views and comments are very important for us to improve our products and services. Looking forward to welcoming you back. Yours sincerely, Henry Low More

Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Room was generally clean however there was mold on the cups in the bathroom. Room was very spacious and well light and the bed was very comfortable. Due to the MRT construction it's quite difficult to manoeuvre around go get to Bukit Bintang and Jalan Alor however the construction should be finished at that end within a year or so.... More

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Jason C, First of all, we would like to thank you for choosing us as your preferred hotel and for your views and comments they are exceptionally vital part for us to be able to improve on our services and products. We look forward to welcoming you back to our hotel. Yours sincerely, Henry Low More

Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Please Note, this review is for the Swiss residence rooms, not the Swiss Gardens Hotel which is connected via a walk way. I really like the rooms here, it's an apartment with a kitchen, large bathroom, living area. If you are staying in KL this is a great place to stay. The pool is fantastic and the restaurant is excellent.... More

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Greg S, First of all, thank you for choosing Swiss-Garden Residences Kuala Lumpur. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Java, Indonesia
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

General: apartment hotel with all services that a hotel also offers. It has good breakfast facilities, large swimming pool, gym, sauna, large parking garage, spacious apartments with living room/kitchen/bedroom/bathroom. The hotel is also situated very closely to the night market street where you can eat sate until you drop. Room 2705 has a nice view over KUL (not the Petronas... More

Was this review helpful? Yes 1
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Matthijs L, First of all thank you for choosing us as your preferred hotel and thank you for your review. We are glad you had a good experience with us, luxurious shower experience will be one of them i suppose. Thank you again and we look forward to welcoming you back when your travels bring you back to Kuala... More

Perth, Australia
Top Contributor
62 reviews 62 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night during a stop over, it was great. The residence was beautiful- everything from the lobby to the room to the gym and restaurant were immaculate. The rooms were massive- that's one of the reasons we picked staying at 'the residence' rather than 'the hotel'. We had huge bedroom, beautiful ensuite, sitting area and kitchen area. It was... More

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear alanadi25, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Luzon, Philippines
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okay, lets begin upon our arrival, checking in is pretty slow, so if you are really tired from a flight, you'll definitely pissed off. There is only one receptionist available and you need to fall in line to be checked in. We booked a one bedroom premiere for 3 persons but they are not really strict with the number of... More

Was this review helpful? Yes 1
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear aizer20, Thank you very much for choosing us as your preferred hotel. Your view and comment are very important for us to improve our products & services. We hope to see you again when travel brings you back to Kuala Lumpur. Yours sincerely, Henry Low More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights as a part of our honeymoon trip. However I must say that we were disappointed !! I had booked Swiss garden residences as I wanted a spacious room, however upon check in They said my room was booked in Swiss garden hotel & not residences, even though it was written on my hotel voucher... More

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Encik Mustafa B., Thank you for making time review our hotel. We regret that you have to encounter such experience during your stay here and it is definitely not the kind of service standard we are promoting. My team and I are making sure that this shall not repeat itself and hope that such experience will not refrain you... More

Melbourne
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelling solo to KL I wanted to stay somewhere decent but not overly expensive. The room I booked was essentially a one bedroom apartment with bedroom, living room, kitchen and an amazing rain shower. The shower was MASSIVE! The staff were lovely and the infinity pool was great! I didn't utilise the gym, but it was well equipped. On my... More

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Valued Guest, It is great to hear that you had an enjoyable stay with us. Thank you for taking your time to review our hotel. We look forward to welcoming you back. Best Regards, Henry Low More

Seoul, South Korea
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

From the first day the service was very bad. I asked for non smoking room but the room we got smelled really bad with smoke so I asked to change the room eventually I got non smoking room but the process was very tired. The second day I went to have breakfast but they stopped me to have breakfast bc... More

Was this review helpful? Yes 2
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Additional Information about The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Address: 117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur 4*
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Also Known As:
The Residences @ Swiss-Garden Hotel And Residences

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#39 Luxury Hotel in Kuala Lumpur
Hotel Class
Number of rooms
478

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