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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

117, Jalan Pudu | No. 2A Jalan Galloway, Kuala Lumpur 55100, Malaysia
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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
Best prices for: 1 room 1 guest
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Ranked #66 of 278 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
Nunises
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450 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
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    (110)
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    (101)
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    (139)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The Swiss Garden apartments are so clean and spacious. Great location, walking distance to shopping malls. Thanks to the friendly staff who are ever ready to assist and is so polite. Will definitely stay here again.

Was this review helpful? Yes 1
Houston, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed @ the Residences 2 weeks ago. I was down with a bad cough & cold. I happened to make a telephone call to concierge for something. The lady on the other end was not only helpful but expressed genuine concern that I sounded ill. She immediately offered to send up some honey for me to take with warm... More 

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Perth
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I had a pleasant stay at the Swiss Garden Residence. We had a 2 bedroom apartment (both with bathrooms), a kitchenette and lounge area. It's in a fairly central location and if you can stand the heat in KL, it's walking distance to some major shopping centres. St Anthony's Catholic Church is also round the corner. You... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our weekend at the residences was more than satisfactory, we left that weekend with our hearts full from a perfect family celebration. We had a big family celebrating our aunty and uncle's wedding anniversary at one of ballrooms and we decided to stay at the penthouse. What stuck with me were: 1. The simple but beautiful and classy setup at... More 

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Kuala Lumpur
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed in the 5 bedrooms penthouse on the weekend of the 11th to 12th April 2015. We celebrated our parents 45th anniversary at the Grand Hibiscus ballroom. Everything from the stay to the function even went like clockwork thanks to the responsive and dedicated staff at Swiss garden. The check-in experience was fantastic. The reception was... More 

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and i recently celebrated our parent's anniversary at The Residences @ Swiss Garden and was very happy with the excellent services rendered by the hotel staff. The ballroom was beautifully set up. Ms Arlene, the event manager was there till 1am to ensure everything was in order. En Hakim & his boys from banquet was ever ready to... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel as we wanted a room for three adults. Location is good but construction happening next door. Stayed for 4 days and 3 nights. Checking was poor to average as there seems to be very few people at the reception so naturally a crowd of slightly impatient guests gathered. The staff at the reception were between lukewarm... More 

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback on your experience. We truly value your say. We are looking into your comments and will look into the areas concern and ensure such occurrence will not repeat itself. We truly regret as it is not our standard and for what certainly seems like a less than... More 

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in 2 bedroom apartment. Staff was very accommodating in providing extra bed in the living room as when we checked in the bed was already there. Rooms are clean and beds are comfortable. The small kitchen is equip with microwave, electric stove, fridge and coffee/tea. The pool water was a bit cold during the day. Staff are friendly too... More 

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear JoNunis, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur. Thank you very much for choosing us as your preferred hotel in Kuala Lumpur. Your view and comment are very important for us to improve our services. We are pleased to know that you have had a great experience during your stay with us. Our team here have always put... More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Staffs very rude/helpless specially reception Big rooms Good Location Pool/Area doesn't look clean Good breakfast however dish/plate isn't clean and dry/some still wet Laundry room does not operate 24 hours

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singapore
Top Contributor
93 reviews 93 reviews
29 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As my coach stops at swiss garden hotel, I've to navigate from the hotel to the Residences. I went to ask for directions from the female receptionist at Swiss garden hotel and she answered with a grouchy face: " take lift to level 1 and follow the link bridge" So there I was, taking a slow stroll to the Residences... More 

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SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Satoyuriko, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all we would like to thank you for choosing us as your preferred hotel. It is good to have some feedback and comments from you as this will help us to improve on our products and services. We regret that you have to encounter such experience during your... More 

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