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All 261 Kuala Lumpur hotels

The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

4.0 of 5 Hotel   |   117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
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68%
Ranked #53 of 261 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 1 week ago
Travella2014 Rotterdam, The Netherlands
  • Reviews (339)
  • Photos (212)
  • Amenities
  • Q&A
  • Room tips (83)
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339 people have reviewed this hotel

Traveler rating
    78
    154
    67
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136
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Swedish first
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English first
Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

From the first day the service was very bad. I asked for non smoking room but the room we got smelled really bad with smoke so I asked to change the room eventually I got non smoking room but the process was very tired. The second day I went to have breakfast but they stopped me to have breakfast bc... More

Was this review helpful? Yes 1
Rotterdam, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay on the 23nd floor here pretty much. The 1-bedroom suite was clean and spacious. The kitchen is small but complete with microwave, big fridge etc. The bathroom is modern with a huge bath, size 500 ltr, (due to limited hot waterflow I couldn't fill it up on several occassions, this could have been incidental though). Hot... More

Was this review helpful? Yes 1
Utrecht
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Should perhaps deduct all stars in this review because they pretend with nice leaflets to care for the environment but do not. Towels are replaced every day, where clean and on the hanger or not. Thick local newspaper which I do not need. Two weeks times so many washes and paper waste, for just one person. The reception desk should... More

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Gold coast
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Rooms were not clean. Couch had stains and carpet was not vacuumed. Hair all over in bathrooms and lounge rooms. Bathroom was filthy. Saw 2 other rooms and they were all in the same condition. I ended up checking out and losing my money. Not impressed at all.

Was this review helpful? Yes 1
Mashhad, Iran
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

5 star hotel ?even 4?you must be joking!!!!!we arrived at 12 but there was no room available ! how could this happen as we booked it beforehand?we were told we had to wait for 2 hours so we put our luggage in storage room & headed for the restaurant .we were so tired but we had to wait.after 2 hours... More

Was this review helpful? Yes 1
Alexandria, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a booking through booking.com to stay at the hotel (not the residence) but when arrived they said there are no rooms available and so they upgraded us to the residence free of charge. We stayed in the North Tower. The apartment was very nice with lot of space. Clean and has all the necessary furnishing. A kitchen, hall,... More

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Bacchus Marsh
Contributor
12 reviews 12 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked through Booking.com in Dec and everything went perfect. Arrived at residence far too early, 8am..our fault, desk were fantastic and we had a room in about an hour early check in fee was waived. The room was huge and clean, we had a room with a king bed and a king single in the North tower on the 20th... More

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We booked a 2 bedroom apartment for 2 nights for 4 adults. The location was good, walkable distance to Pavillion. Other than that, everything else was a disappointment. The check in was slow. Apparently they couldn't find our reservation. I called in a day before we check in to order a cake and double check on the reservation. Went through... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ideally located, just a couple of minutes walking distance from the main shopping street.Taxis are easily available at the entrance as well. Decent breakfast spread. Breakfast is served at the top floor with a great view. The rooms are spacious and well furnished.

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Medan, Indonesia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Swiss Garden Residence is a nice place for a family to stay, because it has spacious room complete with kitchen utilities such as stove, microwave, refrigerator, toaster, etc. Room are very clean, fragrant and tidy. Complete amenities in the bathroom... We check in a deluxe room for 1 night only but still left the good memory in our thought. Location... More

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Additional Information about The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Address: 117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur 4*
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Also Known As:
The Residences @ Swiss-Garden Hotel And Residences

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#41 Luxury Hotel in Kuala Lumpur
Hotel Class
Number of rooms
478

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