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All 274 Kuala Lumpur hotels

The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

4.0 of 5 Hotel   |   117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
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Ranked #64 of 274 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 5 days ago
Alfred P
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397 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We booked the Premier One Bedroom. At first we checked in via Swiss Garden but was told that it is actually the building at the back. Not sure how it works but I guess the type of room we booked if different. It is a fairly new building linked with a bridge to the old Swiss Garden. Lobby looks good... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Alfred P, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Colombo, Sri Lanka
1 review
4 of 5 stars Reviewed 1 week ago

It was a blissful getaway from the hustle and bustle of the city just a stones throw away! The view and the service was excellent in a spacious roomy apartment. The if only the food was improved we would give it a 5 (Chef did injustice to the nasi lemak and the morning bread !!! ). We had a issue... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Sakuntha p, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Oxenford, Australia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of this residence is by far the best thing about it. Having Jalan Alor so close is wonderful. We walked over for almost every meal of our stay. We went to the Cold storage at berjaya Times Square on our first day and stocked up on breakfast foods,drinks and snacks to make use of the kitchenette in the... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear MichB_12, First of all, we would like to thank you for choosing us as your preferred hotel and for your views and comments they are exceptionally vital part for us to be able to improve on our services and products. We look forward to welcoming you back to our hotel. Yours sincerely, Henry Low More 

Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great entrance, the lovely fragrance of hotel, spacious rooms, clean, good breakfast ..family hotel. ..A must place for those who have reasonable budget. .However the residencies are not a compromise on quality. .you will definitely enjoy your stay. .

Was this review helpful? Yes 1
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Junaidhino, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for three nites. Very spacious with 2 bedrooms. Able to comfotably fit 2 family of 3. Value for money. Would return for future stay.room fittings quite new.convenience store at ground level. Food spread was okay.

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Shaffiq S, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Wellington, New Zealand
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose the Swiss Garden Residences because we were looking tor accommodations close to Bukit Bintang with family rooms. There are many places that market themselves as being family rooms, but it simply means that they throw in a couple of other beds in the room. We had a family room, which was pretty good. There was a dining table,... More 

Was this review helpful? Yes 3
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Guest, First of all, we would like to thank you for choosing us as your preferred hotel and for your views and comments they are exceptionally vital part for us to be able to improve on our services and products. We look forward to welcoming you back to our hotel. Yours sincerely, Henry Low More 

Kazakhstan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed in one of these apartments earlier this year and going to stay again soon because we liked everything. Good location, close to Jalan Bukit Bintang and KLCC, friendly people, great swimming pool, clean rooms and nice breakfasts. I suggested to pick up another hotel in KL for a change but people I will be travelling with wished to... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Nazym, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

this was a good accommodation for us . a family with young child..super crowded on few days therefore long queues for b'fast but otherwise nice central place in KL. nicely appointed studio apartments.

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Foodiekh 78, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 6, 2014

We just recently stayed at this hotel for two nights during a stop over in KL. Great location to all the shopping and restaurants. Only about a 10 min walk. The pool is beautiful for sunset and you can get some great pictures with the infinity pool. They have a gym which is a plus and free wifi all around... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Rebecca M, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

Singapore
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 31, 2014

Service was horrible, male indian staff at front desk was extremely rude whilst checking us in. One night after, he insist we check out when we were booked in three nights. I tried to explain that we were booked for a longer stay but he insisted we check out immediately. After realizing his mistake, he refused to apologize. Terrible terrible... More 

Was this review helpful? Yes 6
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Joanne G, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for your review. It is good to have some feedback and comments from you as this will help us to improve on our products and services. We regret that you have to encounter such experience during your stay here and it is definitely not... More 

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Additional Information about The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Address: 117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur 4*
Number of rooms: 478
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Also Known As:
The Residences @ Swiss-Garden Hotel And Residences
Hotel Style:
#47 Luxury Hotel in Kuala Lumpur

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