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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

117, Jalan Pudu | No. 2A Jalan Galloway, Kuala Lumpur 55100, Malaysia
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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
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Ranked #67 of 280 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
SydSkiers Sydney, Australia
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456 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first visit to KL and we were lucky enough to be invited to stay here by our close friends, it always makes life easier to be introduced to a new city by someone who knows the city and that you trust. We stayed in a two bedroom apartment and each bedroom had its own ensuite which is... More 

Was this review helpful? Yes 1
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear SydSkiers, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all, we would like to thank you for choosing us as your preferred hotel. It is very nice hearing that you have had a pleasant and enjoyable stay with us. Your comments and remarks are exceptionally vital part for us to be able to improve on our services.... More 

Kuala Lumpur, Malaysia
Top Contributor
76 reviews 76 reviews
25 hotel reviews
293 helpful votes 293 helpful votes
4 of 5 stars Reviewed 1 week ago

Was having a wonderful stay in Residences Kuala Lumpur with my family. The room was spacious with a large comfortable bed, sofa set, tv with good channel, clean bathroom (without bathtub) and coffee & tea facilities. The only down side is the wifi connection was poor. Breakfast: Nice and very good view Swimming pool: Enjoying our night swim with city... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear SanHec, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur. Thank you very much for choosing us as your preferred hotel in Kuala Lumpur. Your view and comment are very important for us to improve our services. We are pleased to know that you have had a great experience during your stay with us. Our team here have always put... More 

Bandar Lampung, Indonesia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This residence is very cheap, clean, I and Family were having so much fun and pleasure. The place is very near to Hang Tuah Monorail Station, where you can take a walk to Jalan Alor, Imbi (Berjaya Timesquare), Pavilion, and don't forget to eat Lok Lok at Imbi, very delicious!!

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear JHarlina, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur. Thank you very much for choosing us as your preferred hotel in Kuala Lumpur. Your view and comment are very important for us to improve our services. We are pleased to know that you have had a great experience during your stay with us. Our team here have always put... More 

Kochi (Cochin), India
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Swiss Garden Residences in April. We were coming by Bus and hence it was walkable distance from Pudu Raya. We were upgraded to a 2 bed room suite (from a 1 BR suite). The rooms were spacious and clean. The beds were comfortable. All expected amenities were available. Housekeeping was done once a day. We had breakfast... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear PKRajesh, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all, we would like to thank you for choosing us as your preferred hotel. It is very nice hearing that you have had a pleasant and enjoyable stay with us. Your comments and remarks are exceptionally vital part for us to be able to improve on our services.... More 

Sungai Petani, Malaysia
Top Contributor
52 reviews 52 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Put up 2 nights here and really enjoyed it. It is situated in a very ideal location and to go shopping is only about a 10 minutes leisurely walk to berjaya times square or if you prefer maybe 20 minutes to lot 10. Parking is very safe and cheap for rm10 for the duration of our stay. As for meals... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Kiahing, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur. Thank you very much for choosing us as your preferred hotel in Kuala Lumpur. Your view and comment are very important for us to improve our services. We are pleased to know that you have had a great experience during your stay with us. Our team here have always put... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Swiss Garden apartments are so clean and spacious. Great location, walking distance to shopping malls. Thanks to the friendly staff who are ever ready to assist and is so polite. Will definitely stay here again.

Was this review helpful? Yes 3
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Nunises, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all, we would like to thank you for choosing us as your preferred hotel. It is very nice hearing that you have had a pleasant and enjoyable stay with us. Your comments and remarks are exceptionally vital part for us to be able to improve on our services.... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2015

We stayed @ the Residences 2 weeks ago. I was down with a bad cough & cold. I happened to make a telephone call to concierge for something. The lady on the other end was not only helpful but expressed genuine concern that I sounded ill. She immediately offered to send up some honey for me to take with warm... More 

Was this review helpful? Yes 1
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Levian, Thank you for taking the time to provide us with feedback on your experience. We truly value your say. We are looking into your comments and will look into the areas concern and ensure such occurrence will not repeat itself. We truly regret as it is not our standard and for what certainly seems like a less than... More 

Perth
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 19, 2015

My family and I had a pleasant stay at the Swiss Garden Residence. We had a 2 bedroom apartment (both with bathrooms), a kitchenette and lounge area. It's in a fairly central location and if you can stand the heat in KL, it's walking distance to some major shopping centres. St Anthony's Catholic Church is also round the corner. You... More 

Was this review helpful? Yes 6
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear stafamily, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More 

1 review
5 of 5 stars Reviewed April 18, 2015 via mobile

Our weekend at the residences was more than satisfactory, we left that weekend with our hearts full from a perfect family celebration. We had a big family celebrating our aunty and uncle's wedding anniversary at one of ballrooms and we decided to stay at the penthouse. What stuck with me were: 1. The simple but beautiful and classy setup at... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Cuckoo_nutty, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all, we would like to thank you for choosing us as your preferred hotel. It is very nice hearing that you have had a pleasant and enjoyable stay with us. Your comments and remarks are exceptionally vital part for us to be able to improve on our services.... More 

Kuala Lumpur
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2015

My family and I stayed in the 5 bedrooms penthouse on the weekend of the 11th to 12th April 2015. We celebrated our parents 45th anniversary at the Grand Hibiscus ballroom. Everything from the stay to the function even went like clockwork thanks to the responsive and dedicated staff at Swiss garden. The check-in experience was fantastic. The reception was... More 

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Guest, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! First of all thank you for choosing us as your preferred hotel and thank you for your review. We have always try to exceed our guests’ expectations and am glad you had a positive experience with us. Thank you again and we look forward to welcoming you back when your... More 

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