We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 268 Kuala Lumpur hotels

The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

4.0 of 5 Hotel   |   117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
Hotel amenities
Save Saved
You added The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur to your Saves list
The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
69%
Ranked #49 of 268 hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 1 week ago
M K Singapore, Singapore
  • Overview
  • Reviews (357)
  • Photos (220)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (87)
  • Location
  • More
true
Write a Review

357 people have reviewed this hotel

Traveler rating
    85
    162
    70
    22
    18
See reviews for
142
74
18
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We went there as a group of eight girls for our special reunion. Got upgraded to the penthouse. What a lovely suprise ! Front desk was very helpful and polite. The penthouse was very spacious and needed a bit of cleaning. Looked like it hadnt been lived for a while. But as soon as we raised the problem about some... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Service at the reservation desk during check in was mechanical. The deluxe room was pleasant and bathroom amenities were replenished daily. Buffer breakfast served at The Spread on the 6th floor was below par. Roti canai was rubbery, cawan musi & siew mai were too well done, sesame oil and preserved veggie for congee were stale. Overall service and food... More

Was this review helpful? Yes 2
Cairns, Australia
Top Contributor
104 reviews 104 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a 2 bedroom apartment and the room had everything we needed. It was clean and everything was in great working order. We were in KL for 4 nights and Swiss Residences was the perfect place to stay. The pool was amazing and a fantastic way to view the city.Location was perfect as well, close to shopping (Pavillion) and... More

Was this review helpful? Yes 1
Shanghai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was spacious,equipped with a separate kitchen and a walk-in huge bath tub.Breakfast there didn't offer too many choices,but the restaurant had a beautiful terrace,which was a perfect place to overlook the city view.The metro station was 5 minutes walk distance.

Was this review helpful? Yes
Nijmegen, The Netherlands
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ideal for exploring Kuala Lumpur. Situated next to China Town and the Old City. Shopping malls, one with roller coaster inside, at walking distance. Nice spacious rooms well equipped. Nice bar where, however, the music was sometimes too loud (volume decreased somewhat after asking). Helpful staff. We enjoyed staying here very much.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The apartment we had was for 3 people, it had a double bed and a separate single bed. What I really liked was the space! Huge bathroom and living room, nicely organized kitchenette and sitting space everywhere. The room was also kept very clean and tidy. Breakfast, though not an extensive spread, was adequate. Would definitely stay here again.

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Si1vara, We thank you for choosing Swiss-Garden Hotel & Residences Kuala Lumpur as your preferred hotel of stay. We are delighted to know that you have enjoyed your stay with us. We look forward to having you over with us again in the near future. Yours sincerely, Henry Low More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ideal Hotel for a Driving Hotel - this is it. The locale is downtown shopping heart of KL within minutes of walking from major shopping centers (for ge Sungei Wang) and Chinatown (xi chiong gai). The hotel is new and impeccably maintained, with huge indoor multi-storey carpark that is .bright and safe. Everything is spick and span and very VERY... More

Was this review helpful? Yes 1
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dearest foo_c_m, First of all, thank you for choosing us as your preferred hotel. Thank you also for your remarkable feedback. It is indeed for us to our guests to the highest standards in all aspects. I will surely share this review to the team here and am sure that this will be a motivation to them. Once again, thank... More

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 27, 2014

Expensive but beautiful. Worthed. The room is big with all home appliances. You can cook food. I book a deluxe room. I got breakfast and pool is free. Pool is big and very nice. The food is various and tasty. Recommended, more expensive than the swiss garden hotel, but the facilities are suitable.

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Robby_Luisan, Thank you for choosing Swiss-Garden Residences and thank you for taking your time to review our hotel. It is great to hear that you had an enjoyable stay with us. We look forward to welcoming you back. Best Regards, Henry Low More

Mildura, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

My wife and I stayed at the residences for the third time in 3 years and the reason for that is we have had a great experience each time we stayed there ,on arrival we found the rooms were clean and tidy and then regularly serviced , all the staff were always friendly and polite , breakfast was a challenge... More

Was this review helpful? Yes 1
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Mr. & Mrs. Robert, First of all, thank you for coming back to Swiss-Garden Residences Kuala Lumpur and for your feedback. We are delighted to know that you have enjoyed your stay with us. We have always try to exceed our guests’ expectations and am glad you had a good one with us. Thank you again and we look... More

Taucha b Leipzig, Germany
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed here for 6 nights and it feels like home already. So I really like the design of the place. Very modern ish and basic. We don't have problems with the room but the sofa is a bit smelly and there's some stain. I hope they notice it. Overall we enjoy our staff since it's very strategic place and... More

Was this review helpful? Yes
SGHRKL_, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Masnita, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur. Thank you very much for choosing us as your preferred hotel in Kuala Lumpur. Your views and comments are very important for us to improve our products and services. Looking forward to welcoming you back. Yours sincerely, Henry Low More

Owners: What's your side of the story?
If you own or manage The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Address: 117, Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Expedia, Orbitz, Agoda, Travelocity, Cheap Tickets, Hotels.com, Hotel.de, BookingOdigeoWL, Venere, Otel and Tingo so you can book your The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Residences @ Swiss-Garden Hotel And Residences

220 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (211)
Viewed
Dining (17)
Viewed
Room/suite (57)
Viewed
Pool/beach area (30)
Viewed
Bathroom (35)
Viewed
View from room (19)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (9)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Kuala Lumpur with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#40 Luxury Hotel in Kuala Lumpur
Hotel Class
Number of rooms
478

Questions & Answers

Questions? Get answers from The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer