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My Hotel @ Bukit Bintang

No 120, Jalan Pudu | Bukit Bintang, Kuala Lumpur 55100, Malaysia
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My Hotel @ Bukit Bintang
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Ranked #125 of 277 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 1 week ago
Sieska_heidi Auckland, New Zealand
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162 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

My hotel! My shower was broken and did not work, my safe needed a technician before it was useable and my breakfast was unappetising and cheap. My non refundable prepaid taxi booking to airport left no doubt the booking lady at hotel was not listening or has no idea of size needed for a family plus luggage, not fun at... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i went to this hotel for family holiday. the room was nice and clean, the bed was comfy. i have nothing to complain about. the staffs are friendly and helpful. i love the breakfast. since it is located in bukit bintang, it is very easy to get something to eat, go shopping etc. the wifi was also great. definitely will... More 

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Bandung, Indonesia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

The hotel is near Jalan Alor which is a street with delicious night food market. Near the Imbi Station, malls, like Plaza Low Yat. The hotel is easy to find. Bends are comfy, with tv, the location is safe as it is in the main road.You can ride bus right in front of the hotel.

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Ahvaz-Iran
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 15, 2015

i stayed one night at this hotel with my mom... the hotel was clean and fine... just wifi in room was weak so i had to sit at lobby to use high speed net... lobby was big and nice so overally no problem...

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2 reviews
2 of 5 stars Reviewed March 15, 2015 via mobile

please read again your voucher after you pick the superior double room, just make sure it written my double superior not my double! If it written my double then you'll get a standard double room without refrigerator and window. The hot water is not working well

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2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 4, 2015

Everything here is ok. Nice location,, near to everything,imbi station and puduraya bus station just 5-7minute walking, near to jalan alor,petalling street, pasar seni,central market. The staff is nice,breakfast is ok, and wifi is enough fast...if i come back to KL will definitely stay here.

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1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 28, 2015

We stay in My Triple Room for 3 person but toiletries provided for 1 person only. Staying at 9th floor still didn't get us any scenery of the city. Wifi reception is good. Sungei Wang, Pavilion, Lot 10, H&M & Fahrenheit88 are quite near coz they were next to each other but not too near like 10 minutes walking distance... More 

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Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 27, 2015

Stayed for 2 mights with a group. Rooms are a decent size but there is no closet space - so no where to unpack and store things, a lamp with the wrong power socket so useless, towels that are nothing short of rags and nothing is replenished by cleaning staff ie toilet paper..

Was this review helpful? Yes 6
MeySabah, Manager at My Hotel @ Bukit Bintang, responded to this review

Dear Mr Jan M, Greetings from Metro Hotel Kuala Lumpur It is with regret to hear of your unpleasant experience during your stay here with us. An investigation will be conducted to ascertain the situation and actions will be taken to improvise the areas mentioned. Please do accept our sincere apology for the incident. Thank you for your comments on... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 22, 2015

My Hotel, was chosen as my last resort option as I got late in advance booking but i was surprised to have it as it location suites me since it is very near to mono rail station "Bukit Bintaang " and " Raja Chulan, during my course at Renaissance Hotel. (10 minute journey) Hotel reception is good and is hospitable.... More 

Was this review helpful? Yes 3
Bandung, Indonesia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 2, 2015

I came here with my colleagues in October 2014 and stayed for 3days. The location is perfect and near to the mini market. The lobby is okay, but our room on the fifth floor is not comfortable. My friend, she was bitten by fleas. She couldn't sleep at night because this incident. In the morning, I tried to call the... More 

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