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All 266 Kuala Lumpur hotels

Frenz Hotel

3.0 of 5 Hotel   |   135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
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Ranked #82 of 266 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
gustavodecastro Nova Lima, MG
  • Overview
  • Reviews (173)
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173 people have reviewed this hotel

Traveler rating
    27
    74
    51
    16
    5
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26
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36
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Nova Lima, MG
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 3 nights. The bedroom is very small (tiny!), but that was not a problem for us since we usually stay most of the time outdoors, seeing stuffs rather than staying at the hotel. It is comfortable, though, and cheap. The staff was also great and very helpful. My wife got sick in KL,... More

Was this review helpful? Yes
Ipoh, Perak, Malaysia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

its small but excellent hotel. The room was clean with good arrangement. Toilet also clean and modern. Finding a great food was not a big problem even you are too lazy to get up from the comfort bed they provided because they provide all the available delivery food service and even the famous nasi briyani which just beside this hotel... More

Was this review helpful? Yes
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Hirwan, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments and comments. I have since shared your compliments and comments with our TEAM@FRENZ. However, regretfully I have also noted the shortcomings you may have experienced during your stay with us. Please accept my sincere apologies. Your invaluable feedback has assisted us in... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well when I was showering, the bits of mouldy plaster ceiling came off and landed on me head. The room was OK but I changed it the next day. It got worse. As I came back from work I can hear next room conversation WORD BY WORD despite the telly was blaring on. The toilet too did not stop flushing... More

Was this review helpful? Yes 2
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Zarith, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your sharing with us your dissatisfaction during your recent stay at Frenz Hotel Kuala Lumpur. Please accept my sincere apologies for the shortcomings you may have experienced during your stay with us. I have personally shared your comments with our staff concerned to aim for... More

Devonport, Australia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed June 20, 2014

We were very disappointed in most aspects. Room was small - very little space for luggage. Bed was comfortable & clean. Bathroom was definitely not clean - mould at the back of the hand basin & in the shower. Smell coming from the air-conditioner was terrible - used after-shave to spray the room to counter the smell. Breakfast was served... More

Was this review helpful? Yes 3
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Ms Mags, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your sharing with us your dissatisfaction during your recent stay at Frenz Hotel Kuala Lumpur. Please accept my sincere apologies for the shortcomings you may have experienced during your stay with us. I have personally shared your comments with our staff concerned to aim for... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 19, 2014

Book this hotel package with a return trip thru an agency. Small room with basic necessity. It come with a free breakfast that had a very limited choices. End up, we skip out breakfast on the second morning. The Zam Zam Restaurant beside serve bad food too. Unless if you got no other choices to eat your meal. Location is... More

Was this review helpful? Yes 2
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2014

The hotel overall is quite clean. The aircon is an individual unit and will take some time to cool the room. Wifi speed is average. No swimming pool. If you book the room with breakfast, your breakfast will be held at the eatery located beside the hotel. Main highlight of this hotel is its excellent location. Muslimahs looking to shop... More

Was this review helpful? Yes 2
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Sir, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments. I have since shared your compliments with our TEAM@FRENZ. It has indeed motivated us to redouble our continuous efforts to deliver superior guest satisfaction. Thank you for choosing to “Stay with Frenz “ and we look forwards to welcome you back. Should you... More

Singapore
1 review
4 of 5 stars Reviewed June 4, 2014 via mobile

My husband decide to booked this hotel for our buisness trip in KL on 5th may 2014.Me,my husband and our baby arrived at the hotel early around 9am..i understand that the check in time is 2pm however one of the receptionist was very helpfull and she give me early check in..im very appricated it..thanks to you anna the receptionst name... More

Was this review helpful? Yes
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Ms Sofea, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments. I have since shared your compliments with our TEAM@FRENZ. It has indeed motivated us to redouble our continuous efforts to deliver superior guest satisfaction. Thank you for choosing to “Stay with Frenz “ and we look forwards to welcome you back. Should... More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 27, 2014

Connection is only per room. And it's very slow. Room is small, but it's worth the price. Food right next to the hotel, wasn't that bad nor it is good. The only reason I'll recommend this hotel is because of it's accessible location. It's nearby Masjid India and bazaar.

Was this review helpful? Yes 4
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Zulkarnain, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments and comments. I have since shared your compliments and comments with our TEAM@FRENZ. However, regretfully I have also noted the shortcomings you may have experienced during your stay with us. Please accept my sincere apologies. Your invaluable feedback has assisted us in... More

Curepipe
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 16, 2014

Well we spent my husband and I for 10days approx in the hotel. Indeed it has a great location not far from main activities...one of the inconvenient i had is that i like having natural sunlight but it is not possible. The room was clean everyday which was great - the cleaning staff, bell boy/porter are always smiling. It's indeed... More

Was this review helpful? Yes 3
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Ms Crystal, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments and comments. I have since shared your compliments and comments with our TEAM@FRENZ. However, regretfully I have also noted the shortcomings you may have experienced during your stay with us. Please accept my sincere apologies. Your invaluable feedback has assisted us in... More

Singapore, Singapore
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 12, 2014

Such a pity that for a hotel at such a wonderful location to have such terrible service. Reception staff do not give out consistent information, have such terrible attitudes and you would probably have to pay money to get them to smile. Sad, isn't it? That despite making the decision to work in the hospitality industry... they are not hospitable... More

Was this review helpful? Yes 2
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Ms Sheila, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your sharing with us your dissatisfaction during your recent stay at Frenz Hotel Kuala Lumpur. Please accept my sincere apologies for the shortcomings you may have experienced during your stay with us. I have personally shared your comments with our staff concerned to aim for... More

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Additional Information about Frenz Hotel

Address: 135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Frenz Hotel 3*
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93 photos of this hotel

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Room/suite (29)
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Bathroom (17)
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Amenities

Free High Speed Internet ( WiFi ) Suites
Hotel Style
#23 Best Value Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Frenz Hotel located at the central district of Kuala Lumpur. It only 10 minutes walking distance to historical Independent Square. Most of the major events, were held at the square, like New Year Countdown, National Independence Day countdown and e.g. ... more   less 
Number of rooms
86

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