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Frenz Hotel

3.0 of 5 135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
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Frenz Hotel
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Frenz Hotel
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182 reviews from our community

Traveler rating
    29
    76
    54
    17
    6
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28
68
38
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Melbourne Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is on great location. Staff is really friendly and helpful. Just bit annoyed about the street traffic Noise but still not a big deal. My room was clean. Wifi was good in room. I would lstay here again on a budget in KL.

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Senior Contributor
41 reviews 41 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Busy location, but windows facing the back alley I slept like a baby. Good, very functional room, where everything's well planned. Small, though, but I don't need to dance in my hotel room. Very welcoming and kind staff with bright smiles every time I walked by. The breakfast is served next door. The staff in that restaurant do no speak... More 

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Sosnowiec, Polska
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Located in a busy district and on a noisy street, Frenz hotel offers quite comfortable accommodation. The room we got was a bit small but quiet and enough big for a short 2-3 days stay. After we unpacked we noticed bad ball pen marks on the bed linen, shortly later encountered a problem with a washbowl (unable to open the... More 

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ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Andrzej, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments and comments. I have since shared your compliments and comments with our TEAM@FRENZ. However, regretfully I have also noted the shortcomings you may have experienced during your stay with us. Please accept my sincere apologies. Your invaluable feedback has assisted us in... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 2, 2014

Negative - the room got no window, room very small, found one of the towel is already torned, but still they gave it for guest to use, ladies at the reception is not fit to work in hotel service industry, double standard type, should work at the toll booth, very rude and have a don't care attitude, just want to... More 

Was this review helpful? Yes
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your sharing with us your dissatisfaction during your recent stay at Frenz Hotel Kuala Lumpur. Please accept my sincere apologies for the shortcomings you may have experienced during your stay with us. I have personally shared your comments with our staff concerned to aim for improvements. Your invaluable... More 

Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 14, 2014

First impression of the hotel was good however the reception was unfriendly. Rooms simple and clean. I was staying in a twin room and my parents were staying in a queen room. The twin room look spacious compared to the queen room. Location was awesome as there is so many shops all around the hotel. Usually every Saturday there would... More 

Was this review helpful? Yes
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments and comments. I have since shared your compliments and comments with our TEAM@FRENZ. However, regretfully I have also noted the shortcomings you may have experienced during your stay with us. Please accept my sincere apologies. Your invaluable feedback has assisted us in our continuous efforts... More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 13, 2014

Stayed here again. Frenz still offering the best budget hotel in the area! Really worth what we're paying for. Booked the Deluxe Twin connecting room this time. A bit more spacious than the Standard room. However, one of the room is a bit squeeze with an additional extra bed but no complain here, everything else is tip top. Keep up... More 

Was this review helpful? Yes
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments. I have since shared your compliments with our TEAM@FRENZ. It has indeed motivated us to redouble our continuous efforts to deliver superior guest satisfaction. Thank you for choosing to “Stay with Frenz “ and we look forwards to welcome you back. Should you need further... More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 10, 2014

My wife and I stayed two nights at the Frenz Hotel in Kuala Lumpur at the end our trip to Malyasia and Indonesia. The location was good as it is easy walking distance to Little India, Merdeka Square, the old Colonial District, the Central Market and the SoGo shopping center, the latter of which was only a 5 minute walk... More 

Was this review helpful? Yes 22
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments and comments. I have since shared your compliments and comments with our TEAM@FRENZ. However, regretfully I have also noted the shortcomings you may have experienced during your stay with us. Please accept my sincere apologies. Your invaluable feedback has assisted us in our continuous efforts... More 

Nova Lima, MG
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 23, 2014

My wife and I stayed here for 3 nights. The bedroom is very small (tiny!), but that was not a problem for us since we usually stay most of the time outdoors, seeing stuffs rather than staying at the hotel. It is comfortable, though, and cheap. The staff was also great and very helpful. My wife got sick in KL,... More 

Was this review helpful? Yes 9
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Gustavo, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments. I have since shared your compliments with our TEAM@FRENZ. It has indeed motivated us to redouble our continuous efforts to deliver superior guest satisfaction. Thank you for choosing to “Stay with Frenz “ and we look forwards to welcome you back. Should... More 

Ipoh, Perak, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 4, 2014

its small but excellent hotel. The room was clean with good arrangement. Toilet also clean and modern. Finding a great food was not a big problem even you are too lazy to get up from the comfort bed they provided because they provide all the available delivery food service and even the famous nasi briyani which just beside this hotel... More 

Was this review helpful? Yes 5
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Hirwan, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments and comments. I have since shared your compliments and comments with our TEAM@FRENZ. However, regretfully I have also noted the shortcomings you may have experienced during your stay with us. Please accept my sincere apologies. Your invaluable feedback has assisted us in... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 3, 2014

Well when I was showering, the bits of mouldy plaster ceiling came off and landed on me head. The room was OK but I changed it the next day. It got worse. As I came back from work I can hear next room conversation WORD BY WORD despite the telly was blaring on. The toilet too did not stop flushing... More 

Was this review helpful? Yes 22
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Zarith, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your sharing with us your dissatisfaction during your recent stay at Frenz Hotel Kuala Lumpur. Please accept my sincere apologies for the shortcomings you may have experienced during your stay with us. I have personally shared your comments with our staff concerned to aim for... More 

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Additional Information about Frenz Hotel

Address: 135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Frenz Hotel 3*
Number of rooms: 86
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Hotel Style:
#27 Best Value Hotel in Kuala Lumpur

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