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Frenz Hotel

3.0 of 5
135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
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Best prices for: 1 room 1 guest
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Frenz Hotel
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Frenz Hotel
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

It was very noisy during day time but at night, it was okay. Clean bathroom and clean bed sheets.. Stayed for 4D3N, the check in/check out process went smoothly. The staffs were very friendly and helpful during our stay. Definitely worth it.

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Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel's location is great. However, it can become too noisy with all the things happening around the hotel. I stayed in room 408 and it helped reduce the noise. The room was neat and clean, the sheets were clean and there was no spec of dust in the room. The bathroom was also clean and hygiene. Overall, a great... More 

Was this review helpful? Yes 1
Mississauga, Canada
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 16, 2015

This hotel's location is perfect. However, the hotel was DISGUSTING. My husband and I are not so picky, but I have to say it was not clean, the sheets were dirty the safe box wasn't working. the floor was dusty, I was even able to smell the dust. I literally just checked out right now from the hotel, and didn't... More 

Was this review helpful? Yes 2
Kuching, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

Small boutique hotel. Small superior room, however, clean room and bathroom and comfortable bed. Close to transport, food and shopping. There's a night market behind the hotel on Saturday. Staff friendly and helpful. Check-in and check-out a breeze. Highly recommended.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed February 2, 2015

I stayed at room 203, poor maintainance of room. 1. I cant sleep without waking up in the midle of the night, due ti the noise outside, with cars,bikes passing through. 2. The rooms im staying is a non smoking room but u can smell cigarette smell comming from outside. 3. shower room is leaking 4. TV channeks are always... More 

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Langkawi, Malaysia
2 reviews
3 of 5 stars Reviewed January 31, 2015

I had a room with no window and not been informed upon checking in. Very frustrated when being informed no more rooms available for a change or with additional cost to have a room upgrade. Front staff shows the computer screen that display several rooms under maintenance. Had sleepless night due to the room condition. Another problem is they have... More 

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4 reviews 4 reviews
4 of 5 stars Reviewed January 30, 2015

My boyfriend and I spent 5 days and 4 nights in this hotel. The hotel price is very reasonable and affordable and it is one of the reason why we chose this hotel. Apart from that is the hotel is very accessible. It is a 5 minute walk to Bandaraya Station. The staff were very helpful with all our requests... More 

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Halifax, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

My husband and I spent the night in a very seedy part of town last night. We found this place on an app and quickly booked it. We had to get out of our hotel early this morning and hiked here for 2.5 kms and got here around 9am, we were going to ask to store our bags, but they... More 

Was this review helpful? Yes 1
Ho Chi Minh City, Vietnam
4 reviews 4 reviews
4 of 5 stars Reviewed January 26, 2015

The location is quite near to public transportation. It is easily to walk to Masjid Jamek or Bandaraya station. The receptionist are nice, too. They always gave us helpful support during the time we stayed there.

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ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Vu, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments. I have since shared your compliments with our TEAM@FRENZ. It has indeed motivated us to redouble our continuous efforts to deliver superior guest satisfaction. Thank you for choosing to “Stay with Frenz “ and we look forwards to welcome you back. Should... More 

1 review
5 of 5 stars Reviewed January 25, 2015 via mobile

Positives: + Happy and friendly staff: they helped us with ordering McDonald's and fetching taxi for us. They were always smiling and knowledgeable. + The rooms were modern, and the bathroom was motivating + Includes wifi, shampoo, towels, water bottles, iron, tv, safe (but bring your own toothbrush and paste) Negatives: - Slightly noisy during weekend nights for those who... More 

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