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Frenz Hotel

135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
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Frenz Hotel
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195 reviews from our community

Traveler rating
    34
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    56
    18
    7
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29
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room is small, however it's cozy enough and clean. Love the bed, the cable TV and the location of the hotel, within walking distance to Masjid India (I think). Hahaha. And of course near a metro line. It has got a mini fridge and iron too! I've been to Tune Hotel Downtown area and I would definitely recommended Frenz!... More 

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1 review
3 of 5 stars Reviewed April 17, 2015

It was very noisy during day time but at night, it was okay. Clean bathroom and clean bed sheets.. Stayed for 4D3N, the check in/check out process went smoothly. The staffs were very friendly and helpful during our stay. Definitely worth it.

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Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

The hotel's location is great. However, it can become too noisy with all the things happening around the hotel. I stayed in room 408 and it helped reduce the noise. The room was neat and clean, the sheets were clean and there was no spec of dust in the room. The bathroom was also clean and hygiene. Overall, a great... More 

Was this review helpful? Yes 1
Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 16, 2015

This hotel's location is perfect. However, the hotel was DISGUSTING. My husband and I are not so picky, but I have to say it was not clean, the sheets were dirty the safe box wasn't working. the floor was dusty, I was even able to smell the dust. I literally just checked out right now from the hotel, and didn't... More 

Was this review helpful? Yes 3

Travelers are raving about these Kuala Lumpur hotels

Kuching, Malaysia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

Small boutique hotel. Small superior room, however, clean room and bathroom and comfortable bed. Close to transport, food and shopping. There's a night market behind the hotel on Saturday. Staff friendly and helpful. Check-in and check-out a breeze. Highly recommended.

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed February 2, 2015

I stayed at room 203, poor maintainance of room. 1. I cant sleep without waking up in the midle of the night, due ti the noise outside, with cars,bikes passing through. 2. The rooms im staying is a non smoking room but u can smell cigarette smell comming from outside. 3. shower room is leaking 4. TV channeks are always... More 

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Langkawi, Malaysia
2 reviews
3 of 5 stars Reviewed January 31, 2015

I had a room with no window and not been informed upon checking in. Very frustrated when being informed no more rooms available for a change or with additional cost to have a room upgrade. Front staff shows the computer screen that display several rooms under maintenance. Had sleepless night due to the room condition. Another problem is they have... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 30, 2015

My boyfriend and I spent 5 days and 4 nights in this hotel. The hotel price is very reasonable and affordable and it is one of the reason why we chose this hotel. Apart from that is the hotel is very accessible. It is a 5 minute walk to Bandaraya Station. The staff were very helpful with all our requests... More 

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Halifax, Canada
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

My husband and I spent the night in a very seedy part of town last night. We found this place on an app and quickly booked it. We had to get out of our hotel early this morning and hiked here for 2.5 kms and got here around 9am, we were going to ask to store our bags, but they... More 

Was this review helpful? Yes 1
Ho Chi Minh City, Vietnam
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

The location is quite near to public transportation. It is easily to walk to Masjid Jamek or Bandaraya station. The receptionist are nice, too. They always gave us helpful support during the time we stayed there.

Was this review helpful? Yes 1
ZebbyBahrin, Manager at Frenz Hotel, responded to this review

Dear Mr Vu, Warm Greetings from Frenz Hotel Kuala Lumpur. Thank you very much for your kind compliments. I have since shared your compliments with our TEAM@FRENZ. It has indeed motivated us to redouble our continuous efforts to deliver superior guest satisfaction. Thank you for choosing to “Stay with Frenz “ and we look forwards to welcome you back. Should... More 

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